This is my second time I've been here. Great place to get your Bike repaired. Not cheap but quality…read moreservice.

Would recommend this place to anyone. They are very communicative, friendly, honest, affordable and…read morework VERY fast. Dropped my bike off after stripping 3 studs of the oil filter housing. Issue was fixed and I was able to ride it home the next day. This place is my go to if I run into an issue I can't fix myself

I was having some charging issues and Stretch came out, got my bike back to the shop and back on…read morethe road within a few days. Very thorough on what would need to be done to get me.goongnand stayed in contact with me to keep me updated. Great customer service, fast turnaround time and great pricing. Much cheaper than the dealer! Life time customer here!

Had some motor upgrade work done which took 6months to get the bike back(back ordered parts) bike…read morehas some hiccups every now and then but not constant. Some times it don't wanna idle and hard starts. Took it back, said it was the idle to low. Okay he adjusted the idle cables for me(no charge) awesome right? Still having the same issues though, now I can't get a call back or him to even tell me to bring the bike. Although he did tell me the next step is a dyno tune which he subs out. Called another shop and they informed me that it shoulda been dyno'ed to start with(something about the auto tune so it knows where to adjust, idk), told them the programmer/tuner he put on the bike and they informed that that's outdated. Looked on dyno jets website and they discontinued the commander v. So now after paying $500 for something that sold for $300 and is old tech I'm stuck buying another tuner to get a proper dyno. I'm not even from the area so now I'm kinda feeling like he saw a quick buck and not having to worry bout the rest. Hopefully this fixes the problem I've been having since I've got the bike back. Yes I did send him videos of it acting up via email and no response. Tired of calling and getting the "he is busy and will call you back". As far as the motor work though it's great. Just wish he would support the customers that have already forked out $8,000 dollars and can't have a motor that acts right. Even told him I'd pay for the dyno, no looking for a hand out or freebie but damn.

Dave put in a can for me. He was really informative and knowledgeable of my bike and it needs to…read moremake her fast as shit! Soon as I hit the throttle I knew immediately where my money went! Dave's a Great Guy! I will be bringing my bike to him from now on!

South Side does all the work on my families' scoots. Dave's a phone call away when we need work…read moredone, and a trailer to accommodate a pick up if necessary, and their turn around time is always prompt!

Great guys to work with. They took great care of my bike and made some honest recommendations. I…read morehighly recommend!

I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

horribly dishonest company. i needed a replacement glass section for my van. i called on monday…read moreand was told they had my part. bad streaking within the tinting is a known problem so i specifically asked if someone could inspect the glass for the streaking. i explained that i was over an hour s drive away. i was told on monday that the glass was perfect. i called back tuesday to confirm the glass was still on hold and asked the second man if he could please inspect the glass for syreaks in the tinting. he also said it was excellent. i went to get the glass and it was heavily streaked. it was shit! both men lied. they never did inspect it or saw the streaks and lied thinking maybe i would buy it anyway. whether i spoke to a manager or someone pretending to be m anager, the only responses my complaint got was amused smiles.... subtle smirks saying "oh too bad..you drove over an. hour for nothing: unless you are absolutely desperate with no other source for a part just be smart and pay a little more if you have to, but try to find a more honest company to deal with.

Always a wrong or broken part when I order something from this disasterous place, all these years…read morein businesses and can't seem to get t together. Buyer beware, if you get something go pick it up yourself!!!

Fast service, exceptional prices, very knowledgeable, friendly, I highly recommend this shopread more

I went to GP on a recommendation. I stopped by their office and met Jason (Owner) We talked…read morebriefly about the work I wanted do on my Harley Trike. (Stage Two With Cam Upgrade) He sent me quote for the work we talked about. I am a person who wants to know how things are done, I research & research what I want to buy or want to have done. I started asking questions about the build and Jason was forthcoming. I found some issues I wanted answered, typically the tuner for the bike. Jason turned me over to Nick who responded. He said he had done this build with other Harleys and it worked well. I kept coming up with more questions and I believe for this build (Trike) they just got tired of me asking away. I wanted to know how the tuner chosen by them could actually tune the Trike if it didn't have any maps for a cam upgrade? Just pipes and air cleaner. Nick responded that he had done many tunes with it and it works? For this build the bike should be dyno tuned. GP did not have a dyno for a trike. Only place was Woodstock HD. After talking more, Jason wrote back stating he didn't think they could get me to where I wanted to be so advised I go some where who could. In all, I guess I am upset somewhat that if I had not researched my build I never would have learned the issues involved in the stage two upgrade I was trying to do. I would have had them do it possibly not getting the true performance out of the bike I had hoped for. I can't really say anything about the quality of the work they do, ratings were pretty good. I wanted to pass this along for others to read and be aware of. Bill

Thank you Conrads Harley Davidson of Joliet/Shorewood IL. Traveling cross country and had an issue…read morewith the frontend making a weird noise and a shudder at low speeds. Met with "Wiz" in the service dept, explained the situation and they were able to squeeze us in and get us fixed up and on the road in 2 hours. Spoke with allot of the employees while we waited and had a great experience. You guys Rock.

My experience with Conrad's HD was with Joe the Sales Manager. He was super helpful and was eager…read moreto make me happy with my motorcycle purchase. Ive dealt with a few HD dealerships and always felt like they didn't want my business and that's why Joe was different than the other people I've dealt with. He ws friendly and very on top of everything. No games being played here. I highly recommend these guys to any biker who likes to be shown a welcoming environment. This is my new go to HD dealership. Thanks guys!

Called ahead and explained my issue with a fork (I didn't have the tools to fix it myself and I'm…read morenot even sure I could've). Dropped off my fork and it was completed within 45 minutes. Fantastic service and a fair price for what I needed done

Harry; the owner, is a polite and honest guy & very busy power sports mechanic. Great with…read morecommunication and super fair on his pricing. He may take a little while longer to get to your bike/atv/jet ski in the Summer because of how busy he gets, but he'll normally let you know that upfront along with a estimated date when you can expect the work to be completed. Really good guy and out of the way location in the Naperville/Plainfield area but totally worth checking into if you don't have a trustworthy / reliable mechanic for anything power sports. Great Experience & Highly Recommend this shop!