All the reviews are true, wish I would have listen it would have save me $4,300. I wish I could…read moregive the a half of star. I spent over 4300 to get my bike up and running. They put on a fuel pump, power commander, wiring harness and a handful of little things like change the tires, chain and did the breaks. They was given my bike in late February I didn't get my bike until August 3. If this is where the story ended it would have been okay but it's not. I have been back to the shop almost everyday, because of a problem with the bike. Either the clutch is dragging, the power commander wasn't never point on, the bike was stalling, the tire was flare the very next day after spending 350 on the tire. To be fair the tire could have been my fault, then the forks they put on started leaking less then two weeks later... After he got me to buy some more forks after having my rebuild mine for 350. Every time I spoke with him about my power commander he just said someone lost it but the bike runs fine. My issue is I waited almost three weeks before I asked for my money back and after being stuck with the forks that he said was good and said he inspected because it was one of his friends I just lost all my trust. In the end my clutch gone out at 107 miles per hour on the Dan Ryan I don't know if it had anything to do with changing out my shorts. What I do know is if I paid you $4300 you should have looked over the bike really good and that should have been fixed too. After waiting another whole week I was finally able was able to get my 400 back and I'm taking my bike to a new shop where they are a lot more professional and do better work. At this shop the mechanics are not that good because every time and I do mean every time I was back with a problem I was seeing the same faces back with the same problem too. It got the point where we started joking about it when one of us pulled up or walked up and the other was already in line. Then they don't test ride the bikes after they finish working on them, I had to raise hell just to have someone test ride the bike. While I was their one guy came to pick up a CBR 600RR and before he could get to the corner which is like 30 feet he was on the sidewalk coming back because he's back break was sticking. Which would have been found if they test rode the bike after they complete their work. At the end of the day I normally say these are my experiences check it out for yourself but in this case, the cost is to much and they don't deserve to be in business. It's another shop on 52nd Harlem which appears to be a lot more professional which is where my bike is now. Expert Motorcycle just isn't worth the headache, they give your parts away and then lie about it which I have seen him do, he will say it's for a customer but if you have the money I will reorder which really wouldn't be bad if Covid-19 wasn't going on and you wasn't waiting 3 to 4 weeks for parts to come in... They just do poor quality work and to be honest I gave you the short version but it's a lot more that happen but I think this gives you a pretty good picture of what your getting yourself into at this shop. In the end look at how they rigged my clutch to try to get it to work, if they don't tell you everything you need to know then I don't know what will. ~ Willie

Not satisfied at all This place is over priced with bad service I took my bike here to get my air…read morebox changed & he used a old bike part off an old Bike but charge me new price from the Honda USA website! They fix my bike but When I got my bike back bunch of my parts was missing my gas nuts was missing my radiator cap was missing & my fuse box was open bike was slyer dirty also the guy never answer the phone on purpose I will never return to this place & I advise no one else to go here!

Been here a few times now, very good service every time. The staff is very kind, patient and…read moreknowledgeable. Always a friendly welcome when you walk into the store. I recently brought a helmet I had purchased from them back in September into the store to have a coms system installed (Spirit HD). I was helped by Luke who was very kind and informative, letting me know everything he was doing during the install. Very quick install on his end, it's been great so far. Will continue to visit this location for whatever I may need next for my bike!

Very friendly and helpful staff, highly recommended for any motor sports needs. Best prices!read more

Had an issue with poor fueling and check engine showing. They reset the TPS and it runs and idles…read morefine. THANK YOU!!!! Highly recommend their service.

Service cost is very high Work done is questionable…read more Look around for what you need first

I'm a first-time motorcycle buyer and I had a great experience with Chicago MotorWorks. The…read morepurchase was quick, straightforward, and stress-free. I bought a 2023 Triumph Scrambler 1200 XE Chrome Edition, and they made the whole process feel easy from start to finish. Huge shoutout to Bob--he was incredible with communication, answered all my questions, and kept me updated the entire time, especially with shipping and delivery timing. Everything happened exactly how they said it would, and I felt taken care of the whole way through. If you're looking for a smooth buying experience and people who actually follow through, I definitely recommend Chicago MotorWorks. Thanks Guys the bike landed safe and sound on time all the way to Cali

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

Enthusiast owned and operated. Highly recommended. From sales to service you can tell they have…read morebeen in the industry for many years.

Anthony and the the team at Top Gear were fantastic to work with! This was my third experience…read morebuying a motorcycle and by far the best. They have gone above and beyond to make sure I was happy and taken care of. I HIGHLY recommend checking them out!

Exceptional customer service, Neil was awesome and helped my wife find the correct riding gear. I…read morehave been there a few times over the years and was never disappointed with my experience.

Needed a bunch of gear(elbow, knee, chest/back, gloves, helmet) and didn't want to wait for…read moreshipping. Individual named Mike helped me initially, but what was kind of weird was that he just stepped away completely after he bought out a helmet in the size I wanted but not the color. As I was trying it on, another employee approached me and started making small talk, like he stayed right next to me until I handed him the helmet after I tried it on, then left me alone. Straight up felt like he may have thought id take off with the helmet. I was really debating on giving them my business after that, but then a 3rd employee asks me if everything was okay and he was super nice. He went and got exactly what I wanted out the back. I decided since I was already there, I'll buy just the helmet there and get the gear online. I would say that they're pretty stacked up in terms of gear, but that little interaction with the one employee really caught me by surprise. Can't say Id come back.

Guy has been my motorcycle man for over 30 years…read more From My Harley's to Chinese bikes and sport bikes he has maintained and repaired them all Engine rebuilds tires maintenance etc It's hard to find a mechanic you can trust...Guy and his staff are all friendly and honest

To all my fellow cycle riders! Whether it's maintenance, repair, or replacement, we need a place…read morethat can handle it all. I have found that place! Its called Guy's Cycle on Sheffield Ave in Dyer IN. I have had fluid replacements, new tires and brake pads installed recently. Very grateful to have them near by. Thank you Guy and the crew! Michael Carden

Called ahead and explained my issue with a fork (I didn't have the tools to fix it myself and I'm…read morenot even sure I could've). Dropped off my fork and it was completed within 45 minutes. Fantastic service and a fair price for what I needed done

Harry; the owner, is a polite and honest guy & very busy power sports mechanic. Great with…read morecommunication and super fair on his pricing. He may take a little while longer to get to your bike/atv/jet ski in the Summer because of how busy he gets, but he'll normally let you know that upfront along with a estimated date when you can expect the work to be completed. Really good guy and out of the way location in the Naperville/Plainfield area but totally worth checking into if you don't have a trustworthy / reliable mechanic for anything power sports. Great Experience & Highly Recommend this shop!

I always get quality service & reliable advice how to maintain or repair my bikes. Reasonable wait…read moretimes with some potential delays due to them always being busy, but always professional and friendly. You pay for what you get, and I never have a problem paying them for custom service that is reliable. Owner Joe will literally pull up parts/issues & educate the reason why there's a problem or the cost. Other shops treat you like you're optional, they treat you like family.

Recently, my fiancé and I came to Cycle Tech with the tire on his bike. All my fiancé asked was to…read morehave the tube replaced, and nothing more. We had dropped off his tire around 11 A.M, not hearing anything for the next 5 hours from either of the two men working at the shop. We called around 4:40 P.M only to find out they were JUST going to work on my fiancé's tire, and less than ten minutes later they called my finance back, letting him know he was "missing his spline." We informed my fiancé's brother, who was paying for this (he even told the younger guy there that he wasn't paying at pickup. That someone else would be paying). He was confused, and we all went to pick up his tire. We had already found it weird neither one of the two guys working could explain shit to us. They couldn't explain over the phone or in person. The only thing they had said to my fiancé's brother was "if the wheel is like that, then the other part that connects to it should be damage as well too" (Drive Shaft) but when we had removed the wheel, we checked EVERYTHING, and it was not SHAVED DOWN the way they told us. We took the wheel at 11 A.M in good condition. Nothing was wrong. The normal wear and tear we have seen. But when we got back to the wheel, the "spline" in question was shaved off and damage. These guys half assed a job because they were irresponsible and lost track of time. They fucked up a part of the wheel needed. They mentioned buying the part from them or eBay. Don't come to this establishment. They won't own up to their mistakes. They find ways to scam and make a paycheck. And if you leave a bad review they might call you and try to guilt-trip you to take it down. Trust me. They got time to call and throw a tantrum for shit service they give. But they won't fix your bikes. They'll only mess them up instead of doing their job. As shown in the photos the Drive Shaft is perfectly fine and the other part of it is mess up (Hub Clutch) which they fucked it up.

Another Great Vest From Victory Leathers!…read more I joined American Veterans Motorcycle Riders Association and needed to get a new vest. My first vest I bought from here was a great deal so, my new vest had to come from Victory Leathers. I had picked it out online. Called Eddie to make sure they had one. I drive over 70 miles one way is the reason for calling. The first one I wanted was a bit tight. No problem, Eddie had a size bigger. I bought the, "Leather Vest with Buffalo Nickle Snaps", and love it. Eddie sewed on 13 patches of various sizes. It was around 11:45 when I got there and finished the complete sale and headed home around 12:25. Thank you again for doing another great job for me.

Pretty bada$$ leather shop. Found some cool leather gloves for the practicality of pinball play and…read moremore. Right next to the comic shop in town.