A+ all the way. I stopped in last December to inquire about an old chair I wanted reupholstered. I…read moremet with Paula, who was able to give me a quote, had me choose seat cushion firmness and took my deposit. I had some sale upholstery fabric from Fishman's I wanted to use and they were totally fine with that. She let me know that due to their workload they wouldn't be able to get to it until the summer, which I was ok with. The shop called when they were ready to come get the old chair and promptly picked it up the next day. The job only took a week and I paid the balance over the phone by credit card. The chair was delivered today and it looks great. The fabric worked out well and the quality of the work is excellent. I'm looking forward to sitting in it to read in our living room for many years to come.

Tried this place to get some barrel dinette chairs re-upholstered and even got down to placing an…read moreorder for four chairs. They informed us a couple of days later that they did not have the materials that appeared in inventory for the job but could substitute some others. While we did not go forward with the order - since we did not like the alternative materials - we still give them kudos for quickly reversing the credit charge. While they may want to work on their inventory listings to provide the correct options, we have no problem with their solution. We went somewhere else for our job, but would not hesitate to give Paul's another chance. Try them.

Update: it's been 2 1/2 years since we had our mid century sofa re-upholstered by this business…read moreand we are still absolutely thrilled by the outcome. The sofa has now survived a pack and move out of the area and now we get to enjoy our "new" old piece in an all new setting. It's truly a classic timeless work of art now and we are still so appreciative. The only reason I didn't five star at for promptness back then was because it took a really long time--about 7 months-- but we understand now it was so worth the wait--and wanted to follow up with how well it's holding up!. We are so grateful and happy and hope Bob is doing well. He's a true artist--the real deal!

Highly unsatisfied! My family and I have lived in Plainfield for almost twenty years and love to…read moregive business to local shops whenever we can. Owner Bob was nice and seemed to know his stuff. This being my first time for a reupholster job on an antique piece I inherited from a family member dating back to 1883. All along it was something he could handle and said once he got the piece he would work hard and fast as he was "SO BUSY." First hiccup, he couldn't get the tufting to look right as I requested and so I had to forgo the tufting. Secondly, the warehouse he used to purchase the gimp from was for sale and he wasn't able to get the gimp I needed.... then he talked me into the double welting idea where he couldn't even get the lines straight. On top of all of this it was delivered with a chunk of wood missing from the leg. For over a month I got the run around from Bob about how he was going to handle this never telling me until a month in a half later that it wasn't his fault and he wasn't going to fix it despite the fact that I had several photos of this couch just before it left to go to his shop with no damage to any of the wood. Overall his professionalism was lacking and his customer service left us feeling unsatisfied. We are still in need to a fix to this important piece of furniture but clearly we will not being doing any business with Bob anytime in the future.

Amazing people. I went here to get my son fitted for his wedding suit after seeing my friend son…read moresuit on prom. They did an excellent job. Neat, clean cut and detailed. They were very helpful, they have a lot of material to choose from as far as fabric, designs, styles. Very professional and offered a lot of advice for my son special day.

Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

Ismael and his team were great. Have a 2012 Honda Ridgeline I love. Needed some leather repair and…read morenew headliner. Pro job and came in as quoted. Fair price,no excuses. Highly recommended!

I got a full tint ceramic film on a SUV. Give them 3-4 hrs. When I got it back, the results were…read moreastonishing. Now, I have less sun coming in and more privacy. Ismael and his team are professionals and they will take care of your vehicle. The price was very reasonable and it's worth it. They're located next to Aldi. Make sure you turn left at that road closest to Aldi to enter. They do have a waiting area if you have a short wait.

We inherited a Victorian armchair and loveseat that were falling apart at the seams. The wood was…read morein terrible shape, and had an unattractive dark finish. Donna was extremely kind and helpful throughout the process. She gave practical advice, and spent a long time looking through upholstery samples with us. We decided to completely strip the wood to reveal the natural wood grain, re-glued, and reupholstered both pieces. All the work was done in approx two weeks, and all correspondence was answered promptly. We are over the moon with the results. The colors are stunning, and great care was taken to line up the complex pattern of the upholstery with the tufting. Excellent service and excellent results. We will be back with future products. Highly recommend.

My husband's grandparents passed away some time ago, and we were given their old cedar chest. After…read morecross-country travel, many decades of use, and some botched attempts to spruce it up, it was in terrible shape. Today, the refinished/repaired chest came back to us and it looks like it's brand new! I could not be happier with the results. Quick turnaround, too, and convenient pick up/drop off service! Thank you so much to the team!

I recently had the seat cushions to a pair of chairs replaced by Aurora Upholstery. They did a…read morewonderful job and the chairs are like brand new new. I highly recommend this group! Lynn Lazansky

We highly recommend Alex and Aurora Upholstery! Excellent quality of workmanship and fabric…read moreselection! Competitive prices, too!

I went to Walmart to get an oil change reasonably priced ,very quick, efficient and I enjoyed the…read morestaff... They kept me entertained as I was waiting,nothing better than personable workers... The gentleman at the counter I think his name is Ron, you're definitely a keeper...

Wow! That's all I could think when I got a text message from the automotive department that my…read morevehicle was ready. Just a little story. I recently took one of my vehicles to a different Walmart and it was an absolutely horrible experience. The appointment I had was for 7:00am and to make a long story short they did not return my vehicle until almost 10:00am. All they had to do was replace 1 tire. 1 TIRE! Needless to say, I will never return to that location for automotive service. Anyway, my experience here was like night and day. I ordered 4 replacement tires for my other vehicle a couple of days ago and my appointment for installation was this morning at 10:00am. I actually arrived somewhat early and the gentleman at the service desk checked me in at around 9:50am. He told me that it would take approximately 60 minutes to complete the changing of all 4 tires which I thought was rather fast. I walked around the store and all of a sudden I received a text message from the Walmart Automotive Department stating that my vehicle was ready for pickup. WHAT? Not possible, it's 10:06am at this time! I had to go back there and see if it was a mistake. I walked to the back of the store to where automotive is to see what was going on. Sure enough, my car is sitting in a different location in the parking lot wearing 4 new and beautiful tires. I was just in disbelief how fast they were, I mean thst was 16 minutes from the time they checked me in to the time they text me that the car was done. I jokingly asked them if they had a NASCAR pit crew working back there. I usually don't ask to speak with the store manager unless something has gone seriously wrong and even then I really hate doing so. However this time I asked to speak with the manager because I simply wanted to take a minute to acknowledge his team members at the automotive department and their excellent customer service and very expedient service on my vehicle. So thank you DeRell and all the team members that did such a great job of getting me in and out of the store in record time. The next time I need replacement tires, I'm definitely heading to the Walmart Super Center in Lockport, Illinois.