Seeing as they are under new management and reading some of their reviews I decided to give them a…read morechance. Here is my experience.. I am getting married in a small court wedding, but still want a long wedding gown. I forgot that ladies name, but she was fabulous with me, super sweet, fully dressed me up in the dress and didn't leave any details behind. Dress was a lot more than I wanted to spend, but management worked with me to make it work for my budget, super sweet of them by the way. Dress obviously had to be altered since it was a sample gown and a couple things to fix. I was quoted a very good rate for my dress alterations that I couldn't say no to. However, upon coming in for my first appointment I was told a price that was 3-4X more for alterations, which everyone was surprised about the quote I received. I almost wonder if this affected my dress alterations in any way since I didn't pay as much as I should. Maybe this meant don't do a good job? Not sure- I was told there is going to be a button sewn on the back of the dress, so I don't have to carry it. I brought this up to the alterations lady and she said, "No, you can just carry it with the loop from the back of the dress".... Maybe she forgot to do this? Disappointed because I will have to buy another dress now to change into since I don't want to carry it all day long. The manager told me she would come in on the day I receive my altered dress to help me pick out a veil and because the alterations lady cancelled on me in the beginning due to being sick, this manager never knew the date of my new appointment and probably forgot or no one told her. Thank god I ordered one off of Amazon for $40 and it looks fabulous with lace. $100-700 for a veil in a crappy condition? Yeah no, not for a one day event. I honestly think the most disappointing thing with all of this is that I bought a case for my dress $20, so it don't get it DIRTY and the alterations lady literally dragged it on the FLOOR when giving me the dress to try on. She couldn't even present my dress in a professional way in the case I bought. I had this dress cleaned prior (my mistake) and now I look at it and it's dirty AGAIN and will have to send it out again and spend another couple hundred! I was so shocked and wanted to get out of there ASAP. But, she forgets to give me the case for my dress, so I have to ask her for it. She disappears in the back for 10-15min. Who knows what she was doing back there. Overall I was happy in the beginning that they found my dress, super sweet to me, but in the end after the purchase was made I wasn't treated as special as I wanted to have been treated. This is my special day and it seemed like the only person who actually cared was the lady who actually found me my perfect dress. P.S Some ladies who work here must really hate their work because attitude is all over their faces, no smiles, no excitement, and no passion for their work anymore. Disappointing because I have a higher budget for my wedding reception dress and I don't think I will be coming back here to make that purchase. The extra star is just for the sweet lady who found me my dress and manager who offered me a great deal! Thank you girls. Other's need more work.

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Thank you Alesia! I…read morebought my beautiful wedding dress here. It is custom handmade in the US by Alesia, not made in China like so many other dresses I tried on, and you can tell - the material & detail are just amazing! It was only halfway on and I immediately knew it was the dress for me. It just felt different than all the others. To be able to buy the most important dress of my life from a beautiful girl, who made it herself - right down the street, has made it a very special, personal experience for me. She is also designing my mother's dress for the wedding. Both at super reasonable prices. I highly recommend giving Alesia & seagull studios a visit for your special dress.

I have been struggling to find my dream dress with just 5 months away from my wedding, and I'm just…read moreso blessed to find Alesia C's boutique. She offers custom made wedding dresses and provides very professional advice from a fashion designer's point of view. She is willing to listen to your preferences and will work with your budget. You can customize your own colors, fabrics, and lace types, and she will take notes and make sketches accordingly. The dress price also includes free alterations and can be made 2-3 months. This is everything I need. Alesia just takes away all the hassels with dress hunting and alterations! Will update with more photos when I receive my dress, but I'm very excited now!!!

My tall father was in need of a new suit for a wedding and checked this place out for his needs. He…read moresaid that PJ, the owner of the store, worked with him; without even taking a measurement he was able to eyeball the right size for Dad for the jacket; the only tailoring the pants needed was the length. He also got a dress shirt, tie and suspenders! Clotheshorse carries not only big and tall but standard sizes as well, and casual wear as well as suits and formal wear. Dad appreciated the low pressure and knowledgeable salesmanship.

I'm going to keep my review closer to a 4.5 star review. Me and my wedding group were recently…read moreordered some suits for an upcoming wedding. The owner PJ was really friendly and professional throughout our entire visit. Price of the suit was pretty fair too for what it is prior to us paying. We were fitted for a suit really quickly but we were told that the suit would take 6 weeks to come in and we waited nearly 8 weeks and some of my friends are waiting more. If you need to get alteration it will add some time as well. Overall, the presentation of the suit and the staff every time I've been here has been outstanding not nonetheless. They take great Hospitality of their guests throughout the visit which makes up for some lost time. Definitely come back and check out their sales that they have at certain points of the year.

Lorenzo's is the perfect local family business that delivers an exquisite product! We searched…read morearound and tried many of the popular brand name stores for suits for our wedding and nothing hit the mark. My husband is a unique size and he deserved to feel as good as I did on our wedding day! Lorenzo's was fabulous. They are all knowledgeable, kind, and everything came together so well. I would recommend them over and over to anyone looking for tailoring and formalwear!

Lorenzo's Tailoring & Formalwear was amazing! Thank you for being so professional and personal at…read morethe same time. Fast, friendly and efficient.

So I am generally pleased with Tailor Brands, owner of K&G, Men's Wearhouse (MW) and Joseph A…read more Banks Clothiers, but there are FOUR sizing categories at MW (actually there are 6 on-line and I saw 4 in the store--Slim, Modern, Executive & Classic) making consistency in sizing difficult. I wear a 40R Regular fit at Joe Banks or a 42R Tailored cut, but in trying to find a suit at MW I went from a 40 to 46 depending on the cut without any of the pants working. Disappointing. I was in the store--suit and tie on--for 10 minutes before anyone offered to assist me. Disappointment for sure.

I visited Men's Wearhouse Store #4603 in Oakbrook Terrace, IL on 5/9/26 with my son to purchase his…read morehigh school graduation suit and first suit ever. Unfortunately, what should have been a special experience turned into a very disappointing and uncomfortable one. We spent over an hour in the store trying on suits and clearly looking for assistance, yet no employee approached us once while multiple other customers were greeted and helped around us. We were repeatedly overlooked throughout our visit. Even when we were ready to purchase, we stood waiting at the register while employees nearby ignored us until I finally asked for assistance. When I politely expressed concern about the lack of customer service, the employee became defensive rather than acknowledging the issue. As the only Hispanic customers in the store, the overall treatment made us feel unwelcome and uncomfortable. While I am not accusing anyone directly, the experience left us feeling singled out and disrespected. Despite this, we still purchased an expensive suit and left without even a simple thank you. I hope management reviews the store footage from that day and uses this as an opportunity to improve customer service training and ensure every customer is treated with equal respect and attention.

PLEASE READ BEFORE CONSIDERING THIS BUSINESS FOR YOUR WEDDING DAY!…read more They gave two groomsmen the wrong colored tie and ruined our wedding photos that we spent thousands of dollars on. The standard of work between the Aurora and Orland stores is pathetic. The groomsmen who got their suits just knew a tie was present, they had no idea it was the wrong colored tie. We didn't figure out they were wrong until the groomsmen were getting ready and my husband asked one of the guys if he brought his own tie... They clearly didn't care enough to check the suits thoroughly which they are literally paid to do.... Prior to the wrong colored ties we were already upset we had to make a second trip the day before our wedding to pick up our suit orders that needed to be fixed due to pants with holes in the pocket, stains on multiple white shirts (including the grooms) and one order sent without the vest... So multiple people in the party had make extra trips to the stores the two days before our wedding because nothing was right the first time. All they offered in return for their HUGE mistake was half the money back for the two suits they mismatched the ties.... And the lady saying "she wanted to cry for me". At this point we should have all our money back for the lack of attention and effort put into their business when this is such an important day for their paying customers. Moral of the story this business did not make our wedding day any less stressful than it already was and if anything gave us more problems and stress. Also, looking at this picture literally breaks my heart considering all of the time, effort and money that was put in this day ruined by their carelessness. Update: now they are using our photo I provided in this review as their main picture. Such a disrespect to a customer they completely let down. This is the type of business they are running. But see for yourself how they couldn't even get our order correct for our special day!

The lady in the front was so unwelcoming with no intention of doing business. Atraight away…read morereccomended other stores like suit shpply, mens warehouse and even their lincoln park store without even hearing the need and requirement. Spent 2 minutes, horrible expirience.

My go to place for suits and custom shirts. I needed a new sport coat and I found exactly what I…read morewanted. The salesman was super helpful and had me try on multiple different styles and colors. My tip, ask for help. The staff wants to help you, let them help find you the perfect match!!

Jos. A. Bank built my successful career! Some of my clients were the wealthiest men in the world…read more They always took notice of my well-developed and individualized "Jos. Look!" Strangers would stop me on LaSalle Street in Chicago and ask me "where did I get that suit!" Jos. Is one of the best business decisions I have ever made! ~LCIII

Formal Wear Rental Review!…read more My husband and I worked with Gerry from Essence Formal Wear to rent his wedding tux (jacket, pants, vest). Gerry was kind to let my husband come into the store a couple of times to try on the rented pieces with other items he purchased to wear. We were both impressed by the styles they offered, quality of pieces, and pricing. They allowed us to pick up the tux a couple days before the wedding and return it 3 days after. I highly recommend looking to Essence for men's formal wear rentals!

Gerry is the man! I went to Essence for my wedding and rented tux's for me and all the groomsmen…read more Gerry got us all looking real nice and I got a ton of compliments on my tux. 10 out 10 recommend using Essence Weddings!

I was in desperate need of heavy duty uniform pants. This store was recommended as they carry a…read moregreat selection of quality uniforms. Most of their pants have a reinforced crotch and knee area, to withstand wear and tear. Four-way stretch and lots of pockets. This was my first time shopping at the 511 store but the two ladies at the register were so nice. Every interaction was helpful and attentive which made my experience flawless.

5.11 use to be a great store recently tried to make my usual purchase 42 x 34 was told corporate is…read morechoosing not to supply stores with plus sizes and needs to be ordered through website 1 this is discrimination 2 if I wanted to order and wait and possibly return because didn't try on would order Amazon And stores complain about low sales but choose to discriminate Lost a long time customer found a uniform store that Taylor's my needs 5pants 4xs a year at $80 apair -$1600 revenue for 5.11 Sad they are willing to lose loyal customers