I will never take my car anywhere else. They have worked on all of my cars for the last 5 years…read more They tell me when something that could be replaced isn't necessary (from a cost/benefit standpoint), and I always feel I am being treated fairly and honestly. They provide great service by getting my vehicles in asap, and answering any questions I may have. Bob also picks up my car & delivers it when it's finished (I work near them). Thanks Wrenchmasters!!

Wrench Masters provides horrible service and horrible customer service. They were aggressively…read moreyelling and defensive when we asked for a work order about shoddy work on my car. We paid for services that were not done, and to confirm my suspicions I took it other places for a second and third opinion, which confirmed that the work that was paid for was not done at all. The other work I had done on other jobs was also done with (I think used) third-party parts, and he admitted that he makes his own "parts" DIY (an example of his own admission: a transmission line). He refused to give us our work order, or the information of the windshield replacement "professional" (since they would be held liable, not Wrenchmasters) because I highly suspect that instead of hiring a certified windshield replacement professional (I had bad seals and was worried about the safety of my windshield in a car accident) they did it themselves, AGAINST federal law. They just put my old windshield (with rust on the edges) with my original seals (some sections were missing before, and were still missing), although we paid to replace the seals. They were very unprofessional. They would not give us any money back, and would not even cover the cost of the seals that they couldn't find (but we easily could), but they said they could "look at it" although he still insisted we could not be around for the windshield seal replacement. I do not believe he is honest, and I would NOT recommend his services. I believe he takes advantage of his customers.

We had called around because we were looking to sell a car for parts. We found Sturtevant Auto had…read morethe best purchase price. But this was not the only reason we chose to work with Sturtevant Auto. The clerk who assisted us, Jessica, was super busy but remained calm and kind throughout the full process. Highly recommend Sturtevant Auto for both selling your auto and purchasing products.

Went there on a Sunday for 2 parts, I did a lot of work in the heat to take them off. Lady said it…read morewas $69.25, I was a little short so I paid $45 for 1 part and asked for them to hold the other part til Tuesday. They wouldn't hold it. Went back Tuesday and at first the lady said they didn't have any cars that matched mine but on Sunday there were at least 7 different cars, then she looked and gave me 2 cars to look at. When I asked about the one from sunday and I was told they threw it away...why. if your throwing money away then they might as well give it to me for free...the lady found it in the garbage but I had to go back and get the side pieces and then they charged me $47 for the part, when I could of gotten it for $24.25 on Sunday. I called and the lady was rude, tried arguing with my wife, and was clearly lying about the price. She kept insisting the climate control and bezzle was 2 different pieces so I was charged $35 for climate control and $10 for the bezzle but the kicker is that in my truck its all 1 piece and if they were separate, it would be broken, so make that make sense. They will scam you when they can then argue with you about the price. Bad business.​​​

Really good folks. They take care of their customers and are quick to point out, not only things…read morethat may need repair right now, but the things that can wait. They strike me as people who care and are in it for the long haul, not just to make a quick buck on an up sell.

Had to get my brakes done and a check engine light dealt with! The guys were quick and extremely…read morefriendly. Made me feel like I could trust them which is what I really want.

I brought my truck in for a manifold repair and they got it done very fast and for a very…read morereasonable price 10/10 will be coming back

The work they did was good. I had to wait approximately a hour & a half after the appointment time…read morebefore they started working on my truck. They had to remove the broken bolts on the flange between the muffler, & catalytic converter. Then replace the bolts, & gasket. It took less than half an hour, & they charged me for a full hour of labor ($120) & I supplied the parts. I believe that the labor charge was excessive for the work they preformed, & the time required to complete the repair ?

Great mechanics, very knowledgeable and great service! Doug, Mike, and Ben are great people and…read morevery fair. If they can't fix it, it's not broken!!

I have had 3 different older vehicles repaired at Doug's. I found the service and pricing to be…read morefair. They are friendly and try to manage the repairs to keep customer costs reasonable. They explain what repairs are needed and fix them. I feel they are the most honest mechanics that I have ever worked with.

Quick diagnosis and service. Reasonable price. Done the same day, very surprising. Suspected ball…read morebearings. Ended up needing an axle replaced too. Nice thing, wasn't recommend a million things to fix. Car runs like a champ again.

Excellent service during busy time on Hwy 11. Pleasant. Reasonable rates. It was night. Rush…read morehour. I was pulled over to the side. I am elderly and he not only got my car on his truck but me inside it.

I have been taking all my cars to and trucks to Silver Lake Auto Body for over 20 years and was…read morealways happy. Recently my truck with 20,000 miles was hit while it was parked by some dumb old man. He had USAA Insurance. My truck was fixed with all used and aftermarket crap parts including the Alloy wheel that looked like junk yard quality. I expected this truck to look as good or better to what it did before accident. I do not know what has happened there but I should have walked away when I asked where all the workers were and was given some Covid excuse. The place used to be busy. It looked like a ghost town. Now, lets talk about the paint.........$50,000 Truck but treated like your kids $2,000 car. There was lint and debris in the front fender paint and overspray in between door and body. The minute you opened door you knew it was in accident. The front fender also did not line up correctly due to inferior parts used. I also asked the owner if Bondo was used and he said, "Well, I had to use a little". I bought this Truck for my retirement and it was fully paid for. Due to Silver Lakes butcher job, I decided I could not live with it and traded it in for much lesser vehicle because I did not want payments. I lost about $15,000 due to this incident and Hack job of a repair. Silver Lake Auto Body lost a life long customer and I will spread the word about their drastic decline in work quality!

Thank you for replacing our alternator. The final cost was less than quoted, and I was allowed to…read morepurchase the part online, all of which kept what could have been an expensive repair affordable.

The manager sold us a vehicle that he knew had a bad engine…read more We bought it on 3/13/20 - engine died in August 2020. Many others on neighborhood watch have also had bad experiences with them. Wow, they are horrible to the customers once they take your money. They looked at the vehicle, told us he will replace the engine with a junk yard engine for $2000. On a junk yard engine that may also break?! Now I question how many rigged cars they sell besides ours. He may have a nice smile & a good talker. But, to sell a lemon knowing it was pretty much dead. Unacceptable ‼ Guess BBB will have to get involved. I have made reviews along with many friends. He deletes any bad comments & keeps the good. What a way to cheat the ratings numbers. Anyhow, he called today telling us because I made a bad reviews he refuses to even consider working on it & to pretty much get it the fuck out off my lot. Terrible place. Customer service is a big Zero. They owe us back the money we spent minus the months we had it. Or could have at least offered a different car. At least my real auto place wasn't con artists.

This is a review of their automotive repair department. We went to Frey with our Buick Enclave…read morebecause of transmisson issues. With the prices of used cars these days, we were willing to consider repairing the vehicle vs. purchasing a new car. Three weeks ago we were quoted $5500 but could go up to as much as $7000. This was a verbal discussion, of course nothing was in writing. Three weeks later, with very little communication on their part, they let us know the Buick is ready to go. During this time, if we enquired on the status of our vehicle it was all on our part. The most we were told was "not ready yet, check engine light is on now, we're trying to figure that out". So today my husband goes to pick the Buick up and the total is $9,500!!!! Almost double the original quote. We never would have spent that much on a 2010 Buick! We were not even given the option of agreeing or disagreeing to this price. Most reputable businesses will call and say "Hey, we found this wrong with it now, it will now be this much....." . Or even better, have us initial off on a quote. Not ONCE was this offered to us, only verbal quotes. The best part of this poor business practice is when I called to express my outrage, "Scott", only argued with me about how he never said "$5500-7000", I said "$8,000". Now they are insulting our intelligence as we NEVER would have agreed to that much on repairing a used car. But of course, there is no PAPER trail to this quote because they put nothing in writing!!! We only have our word against his and he is LYING. So, this is my first review of any business but didnt want anyone else to go through what we did, especially with how hard times are these days. Inflation is not keeping up with wages and this is very hard on our family.