Great out-of-state purchase experience with Road Track & Trail!…read more MJ was the salesperson that helped me purchase a 2018 FLHC Harley Davidson, shipped to me in California and arrived in great condition. MJ was responsive and answered the many questions I had. I asked for more detailed photos and a short video. MJ was happy to get those to me quickly. Paperwork was easy and He stayed in touch throughout the process. Title arrived quickly and via certified mail. Price and condition of the Harley was spot on. No surprises when I took delivery and a great deal. Battery had a decent charge and fired right up. Shipping: Haulbikes was who RTT used to ship the bike to California. The overal shipping experience was positive and Haulbikes did send me an initial ETA and email updates along the way. Haulbikes was a couple weeks later than their original ETA but that was still more than a week EARLIER than what MJ had told me to expect. MJ did a great job setting the correct expectation around shipping times. Overall a fantastic buying experience. I would not hesitate to purchase from RTT again and highly recommend them to California and out-of-state buyers. Thank you MJ & RTT for making my first motorcycle buying experience a great one.

It's been almost two years since I took delivery of my 2003 Road King Classic and MJ and the…read moredealership knocked it pit of the park! Amazing machine and amazing people! Thank you MJ for making this possible! I love my bike and think of you all when I ride! Class acts all around and I highly recommend them!

I was shopping around for a brand-new 4 wheeler when I found a used ATV that was priced…read moresuspiciously low. The description was vague and listed model year was conflicting. So, I called the dealership yesterday (8/5/25). The salesman seemed friendly at first until I told him which model I was calling about. He sighed and annoyingly said "Jesus f--k." He told me what was wrong with it and that their techs were unable to figure out how to fix it, so it was being sold as-is. I told him I might still come check it out (because after all, it was still a decent price and they had new 4 wheelers in my price range). He then got really pushy over making an appointment and I gave up. Dealing with the salesman over the phone kept me from wasting my time or money here! Thanks for the honesty.

Just purchased a 2018 sea doo from Action Power Sports in Waukesha. Very good communication, good…read moreprice, no pressures. Highly recommend.

It was nice to find a shop that treats you with respect. They gave me a thorough estimate, so I…read moredidn't have any surprises. Do you have a mercury product? This is the place to take it. They have a long history of servicing mercury.

BEWARE!!! The first repair estimate for our motor was $2,300; we told them to go ahead and fix it…read more We got it back, put it in the lake and it didn't run!! We took it back to Casanovas - Pierre said it would be another $500 to fix it. We said go ahead - the boat was useless without the motor. We put it in the lake and AGAIN - it didn't work. He accused US of messing with the motor and its adjustments - after spending so much money, we didn't dare touch ANYTHING on the motor!! We took it back and Pierre said he could fix it for another $250 if we wanted to do a cash deal with no receipt!!!! We told him to go ahead - got it back before winter. We tried to start it for winterization - but it AGAIN would NOT run!!! Shame on us!!! I hope this review will help others from getting scammed and ripped off!!!

Tim and The Crew are the best around ... Service turn around is always quick and done right the…read morefirst time .... I used to take my PWC's to the dealer where they would gouge me for routine service and act like they are doing me a favor .... One Powersports is where you want to be !!!

Tim is incredible! This shop is closed on Mondays, so I sent Tim an email Monday morning through…read morehis website inquiring about getting my waverunner in there ASAP and didn't expect to hear back until the next day. Surprisingly, Tim emailed me back that afternoon and ended up coming to my house to look at my machine in hopes it would be an easy and quick fix. Unfortunately, it wasn't a quick fix, but his service and integrity has earned a new customer for life! I highly recommend Tim and this shop!!

Their service department is friendly and knowledgeable. Also, parts department took time to look up…read morea part for me, and was honest before l spent any money. I'm probably too old to by another Goldwing but if l change my mind, l would not hesitate to by from their sales department.

Megan. Since then, purchased 4 more Harleys for a cost of over $100,000. Sad that my letter was…read moreintercepted. I used to love Honda. Now own two.

Called over and asked if I could get an oil change while I waited? "No problem, we'll squeeze ya…read morein." Stood there and watched everything with an interest in maybe DIY next time. Was I asked to wait outside or in office? Nope, we talked bikes for about an hour and these guys answered questions as if I'd paid for a class. Nice people, fair pricing, and solid professional service. Not many, if any, good bike shops around this Northside area of the city, especially one that will do the work that day. Five big stars for the guys at EPM!

I brought my Suzuki motorcycle here for its 3k mile service. Mike and his team gave great serivce,…read morewere straightforward/honest, friendly, and responsive. They tuned the bike up making it a better ride and ready for the riding season. I highly recommend coming to them for your motorcycle service/repair needs.

Accommodating and very helpful in an emergency! We have t bought anything there yet but we needed…read moresome parts and they were quick to respond!

Done business for over 4 years called and needed parts, owner answers phone and is laughing while…read moreconducting business very rude if I where to say the least. Will not be doing business any more

When your power sport item breaks down it is not a fun experience !…read moreThe difference of how you feel depends obviously if the service dept can fix it and can do it promptly. Most places miss an important part , the interaction empathy and communication make it a much more bearable situation. I recently had issues with my snowmobile and had service work done here. I must say between BENNY AND DANNY I was actually thrilled with the communication empathy and care that they delivered . I was not happy with my mechanical problems but the smiles and great professional service made a difference. I live in ILLINOIS I will definitely make the return to this location and recommend MP to all ... Thank you Danny and Benny Don R

If you need service, go elsewhere. Wasted my time riding up here, just needed some basic…read moreservice/maintenance. They won't service their own product if it is older than 2010. What a load of Corporate BS Greed, no wonder there are less and less cycles on the road every year. Can't even take your Cycle to get service at the dealership! We all upgrade bikes at some point, I won't be doing that here since they have an expiration date on their Customer Support. If I could give negative stars I would have. Lost a customer for life.

Me and SCS go waaay back. In fact; there's a review of mine on here from 11 years prior!…read more My first scooter (not purchased here) was a hunk of junk, but that didn't stop Vince on fixing it. I later sold that scoot and Vince was by my side helping me through the searching and buying process. 10 years later, I'm buying my second scooter through the same place and working with the same trusty owner. Vince is a great dude. You can tell he loves his job and loves talking scoots. He remains completely neutral on his advice and won't force you into a sale. He's patient and answers as many questions you may have. The shop itself is super clean, the prices are fair, there's absolutely no pressure, the staff is knowledgeable and friendly, and most stuff can be booked through the site... so very convenient! Don't skip this place up. Go on over and check out the two wheels they have on hand. Do a test drive. And find your dream scoot!

I wanted take a moment to review this establishment that I have been going to for years now. George…read moreand the staff at 'Second City Scooters' are doing good things here. They are establishing relationships within their community and providing a great service. The level of customer service and trust that they foster is a forgotten thing now a days. I hope they stay in they neighborhood for a long time.

I was in the market for a Cub Cadet riding lawn mower. Using the Cub Cadet website, I saw that…read moreMukwonago Yamaha was an authorized dealer for Cub Cadet. I drove there and when I went in, I told them I was looking for a Cub Cadet mower. I was then told that the employee that deals with Cub Cadet was on vacation for the week. The employee then went in the back to work on his own stuff and didn't even make an attempt to help me. Apparently they can't sell mowers while the only mower employee is on vacation? I ended up having to drive to a different city after getting no help at this place.

Two months ago I purchased an oil filter and an oil filter cup (wrench) to remove the filter for my…read more2007 Yamaha Royal Star Midnight Venture. The parts guy opened up the cup package to be sure it would slip over the end of the filter, and it fit perfectly. I've been busy, so I just got around to changing the oil and filter. The cup is set up to be used with a 3/8" socket wrench. When I put the cup on the wrench, I can't get it on the filter, because the wrench hits the frame. Obviously, this is not the right tool to be used. On the receipt it says "20% restocking fee within 15 days" and "No returns after 15 days". Apparently they expect you to wait till the last minute to get the parts you need and put them right on....don't plan ahead. At any rate, now 60 days after I purchased it, I called in and spoke to the parts guy. He said, it's past 15 days, I can't return it. I explained that I told him what bike it was going to be used on, but it clearly won't work. That's his fault. He came back with, no that's up to service to let him know that, and he has no way of knowing it. Unbelievable. I told him I will let everyone know how they conduct their business. 5 minutes later, he called back and said he talked to Rick, and Rick said I could return it, but would have to pay the 20% restocking fee. I said you're going to charge me 20% for you to turn around and hang it on the pegboard behind you? I told him i will throw it away, you will never see another dime of my business, and I will let everyone know. Amazing that they are so willing to provide such lousy customer service when it was clearly their fault and get a bad review over $6.95. Now after reading other reviews, it becomes very clear that they are not at all concerned about their customers.