I'm a big fan of Voline. I have a 2002 PT Cruiser, which started showing its age a couple of years ago. I'd used an excellent but pricey neighborhood garage with another car in the past and wanted to try to find someplace a little less expensive for the PT Cruiser.
A neighbor recommended Voline, so I gave it a try. I've been more than satisfied with the work they've done. This has included replacement of front and back suspension, replacement of the timing belt, front and rear brakes, replacement of the power steering rack, and replacement of the thermostat and radiator among other, smaller jobs.
I know enough about cars to understand that each of the repairs was necessary. Replacement of the timing belt was preventive, but I have no desire to deal with the consequences of a broken timing belt so I agreed to have it replaced at 100,000 miles. I've also researched the cost of some of the repairs on various PT Cruiser forums, so I know that Voline's prices are reasonable....probably at the low end of the spectrum
There were some problems following the replacement of the power steering rack, including a defective rack, and they made sure that I had a functional car at no additional cost to me. When they had to remove the bad rack and install a new one, that probably cost a day's labor but they didn't pass it along to me.
Recently, I had a rod in the front suspension start rattling. I may need a replacement at some point, but they said it would OK for now if they just tightened it, which they did at no charge. It's held for about six months.
Despite the retro vibe going on with the building, it's not a pretentious place. The office is piled high with catalogs and boxes of parts, kind of like an automotive man cave. However, the employees are friendly and they always make me feel comfortable when I'm there. I live nearby, so they drive me back and forth. That's probably not a service available to people who live farther away.
They also have a full service gas pump with competitive prices. Sometimes I buy a tank of gas when I'm having the car repaired. It'll be full when I pick the car up. Between repairs, I often stop in for gas and air in my tires. I believe they'll also check the oil and provide all the other old fashioned service station amenities at no cost. read more