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Land Rover Pasadena

3.5 (481 reviews)
Closed 10:00 am - 6:00 pm
Updated 1 month ago

Services - Land Rover Pasadena

Check engine light

Engine oil light diagnosis

Auto general diagnosis

20 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Land Rover Pasadena Photos

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Recommended Reviews - Land Rover Pasadena

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Reviews With Photos

Aleksandr L.

I want to give a big thank you to the Parts Department at Land Rover Pasadena -- especially Dylan and Leslie. Their customer service is truly outstanding. They are real professionals who go above and beyond to help. I really appreciate their knowledge, patience, and attention to detail. This is what true customer service looks like. Thank you again!

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9 days ago

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15 days ago

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3 months ago

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5 months ago

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11 months ago

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5 months ago

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1 year ago

Yanni was great. Made the experience amazing and def a good representation of the brand

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7 months ago

Had an amazing experience with Shanye Daniels. She provided us with the best customer service and gave us an amazing deal.

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4 months ago

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1 year ago

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1 year ago

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1 year ago

Sales team were great, we worked with Nerses on our new vehicle order and from start to finish it was a great experience. thank you.

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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1 year ago

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7 months ago

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1 year ago

Horrible service and they don't help. They lose spare keys and dont answer my calls. I keep leaving voicemails and no one wants to help me

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

The entire team from Sales to Service is outstanding! This the place where you want to buy your car

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3 years ago

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3 years ago

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2 years ago

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1 year ago

Very helpful. Helped me very fast on busy day Gregory was fantastic . He help me oout during Christmas Eve

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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7 years ago

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3 years ago

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2 years ago

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2 years ago

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Ask the Community - Land Rover Pasadena

I was told the service department only takes care of vehicles under warranty is this true?

No not true

Does this dealer cheat on repair estimates?

Not at all!

View All 3 Questions

Review Highlights - Land Rover Pasadena

Kevin was my service rep and he was professional and kept me updated throughout our short stay there.

Mentioned in 31 reviews

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Audi Pasadena

Audi Pasadena

(1.5k reviews)

If you're looking for a dealership that actually gets it done the right way, Audi Pasadena stands…read moreout. We recently purchased a rare vehicle that a lot of people were after, and Adrian, along with the sales manager, made it happen for us. Timing, communication, and execution were all on point. The part that really impressed me was how smooth everything went, especially considering I wasn't even in the area. I was hundreds of miles away working on another development when I found out they had just received the car. My wife wanted it immediately. I called, and Adrian didn't waste time. He located the vehicle, locked it in, and worked with the team to make sure the deal got done. No confusion, no back and forth, just straight execution. They went above and beyond to make sure the car was secured for us, and that doesn't happen often, especially with something rare that has multiple buyers lined up. The car ended up being even better than we expected, and my wife loves driving it when she's in La Quinta. That's what matters at the end of the day. Appreciate Adrian and the sales manager for handling everything the right way and making it happen when it counted. That's how you build trust and long term customers.

Came here to service my car, and returning my lease because this is the closest dealership to me…read more Both of the experience I had were not pleasant. Services: I waited for 2 weeks for a loaner car to be available, so I can get my car fixed while my car was not drivable at one point. My service advisor promised me that my car will be washed and charged when I pick it up. The car was fixed for sure, but it was not washed or charged. I did not get the services that I was promised. Returning my loaner car: when I pulled up to the drop off my loaner car, I was not greet by "good morning/ good afternoon." Instead, I was greeted by "have you filled up the gas tank?" I was not happy with the greeting, so I said, "yes, I even pull more, do I get a refund?" The guy said coldly, "you have to ask them (pointing at the advisors)." They then walked away. He was pretty rude. I am unsure if he was being treated by rude customers, but I was not rude to him and hoping that he can be a bit more polite. Returning the lease: I parked my car at the parking lot, and walked inside the show room. I told a staff that I was returning my lease, and this staff was friendly that he asked me to wait. However, there was an older gentleman sitting at the second desk yelling out loud to the staff who was helping me, "check the charging cable to see if that's missing!" I told the gentleman, "the cable was untouched for 2 years, and brand new. Do I get a paid back for keeping things new?" He said no and walked away. I have 1 star for the staff who help with my lease return. This might be a good choice that I am not getting another car from them because of the poor services. They gave me a sense that they were trying to pick on customers and charge for extra if possible. It was an absolute unpleasant experience. I hope management can address these concerns to keep loyal customers happy.

Personalized Auto Group

Personalized Auto Group

(89 reviews)

Prior to going to Personalized Auto Group, I was extremely stressed searching for a car. I stumbled…read moreacross this small dealership on Cargurus and I was happy I did. Joe and Jimmy are the absolute best! They had so much knowledge on the car I was looking at and I didn't feel pressured to buy. They really took their time with me and Joe also went out of his way to take the car to my mechanic to look at. I truly appreciate my experience here and I will definitely recommend! I got my perfect car for a great price and Jimmy was able to get the APR at such an amazing rate! You're in good hands here. Thank you Joe and Jimmy for taking care of me. I love my new baby!

I was looking for an upgrade to the car I already have and I stumbled upon the car at this Auto…read moredealership. I am pretty savvy on car matters but being honest, car dealerships and mechanics can be difficult because I expect to get taken advantage of if I'm not careful. I hadn't bought a car in 10 years or so and I was prepared to be disappointed and frustrated. This place is not at all what I expected. In fact why can't we have more Auto Dealerships this way??? Life would be amazing! Jimmy and Joe were super helpful. From being very accommodating and flexible on my time, highly transparent in the paperwork and loan details, and also super knowledgable on more than just selling cars. They truly go above and beyond and I appreciate that. Because I had 0 stress in working with them. The only stress I had was making the decision to just feel deserving of a new car. Zero pressure at all from them. But they have my loyalty and respect. I'd give 10 stars if I could! I love my new car and I'm super happy to have found them. Also their prices are fair.

Thorson Buick GMC - An awesome can perfect for what we need

Thorson Buick GMC

(344 reviews)

Now when it comes to car buying or leasing as we grow older we realize these are not fun…read moreexperiences ESPECIALLY when you are getting a vehicle for someone other than yourself. Nothing makes me feel better than seeing the ones you love most drive off in a car they absolute love and are proud of. So very recently it was time to get out of what was probably the biggest financial boo boo of my life. The Mrs's dream car was a Black on Black Supercharged Range Rover legitimately the nicest thing I can say i've ever owned the car holds the highest esteem in almost every way except it's ever depreciating value so somehow the nicest thing will become your least valuable. If you have the finances and absolutely need to be in a Range do yourself a favor and lease a Land Rover never purchase that's my first free lesson of the day. Once we went down the rabbit hole and visited multiple Lexus dealerships (one in Tustin in particular that deserves a not great review but I don't review businesses solely because they hired a bonehead who is in the wrong profession) a couple local GMC dealers the universe somehow lead my Mrs and myself to a listing for a beautiful brand spanking new White Denali that was sitting at Thorson Pasadena Buick. Both the Mrs and I contacted them separately and by no coincidence (because we don't believe in those) we both were blessed and fortunate enough to have been put in touch with Natalee Saillant. She was instantly even through text (at first) so human and so far from the typical car salesperson she didn't waste any time. Gave her our specifics and what we needed then literally within one phone call in less than 20 minutes she was already getting us in the ballpark of where we needed to be putting all the "veteran" car salespeople we seen in person to shame! We spoke on a Friday, met in person on Sunday and then monday we closed the deal. I brought the Mrs and was able to get another video of her with an ear to ear grin driving away in our first 3rd row vehicle as we approach the new year and hopefully a 3rd a child in 2026! The era of the traditional car salesperson is over find yourself a Natalee they do exist, they are probably quietly doing their job in the background while the "veteran" is making you uncomfortable promising you everything but literally giving you nothing. Free lesson two: If you are at a dealership dealing with someone who isn't trying to serve you and work with what you are giving them or repeatedly say things to the effect of "sorry" or "bad news" take it at face value and go find yourself your Natalee. Someone who genuinely wants to get you in that vehicle first because they are as real as you are and secondly because it's their job that even if they haven't realized yet they are very very good at and the "veteran" sales people should take notes or get out of the way. I did say earlier I don't write reviews based solely on one person and this one review is no different everyone I came in contact with at Thorson were top shelf individuals, and the selection of already premodified GMC trucks made me reconsider how much I love the truck I drive got me thinking maybe it's time for an upgrade. Also can't remember his name but the manager that assisted on our sale also a legend and if their service department will prioritize us for service I would literally have no issue driving out to Pasadena from Cypress just to deal with this cast crew vs what I have locally not because they aren't great themselves but more so because my 5 star experience at Thorson. Hope this helps you on your car journey! God Bless you!

I recently had one of the most frustrating dealership experiences I have ever encountered while…read moretrying to purchase a used 2025 GMC Sierra EV from Thorson Pasadena GMC. After seeing the truck listed on their website, I immediately called on a Friday and spoke with Walter. I explained my situation, my interest level, and my trade in details for my 2018 Ford Raptor. Walter had me complete the appraisal forms and gave me an acceptable offer on the trade in and assured me that he would make the truck available for me to buy on Monday. Because I live more than an hour away and had family commitments over the weekend, I could not come in sooner, and he acknowledged and agreed to hold the vehicle by placing it in service status. Monday morning, we confirmed my arrival time by text. Everything seemed squared away. After driving nearly an hour, I was two minutes away when I received a call from Chris informing me that the truck had just been sold. I still went inside the dealership to speak with the sales manager. Instead of any meaningful explanation or accountability, I got a simple shrug and a reminder that they "do not hold cars," completely ignoring the fact that their team had already agreed to do exactly that. No real apology, no remorse, no ownership, just indifference. Chris and another associate, Jonathan, did offer to try to locate a similar truck at auction and deliver it to my home for inspection, which at the time felt like a decent attempt to make things right. Unfortunately, that promise turned into nothing as well. I never received a follow up call, not a single update, and no apology from anyone at the dealership. I was essentially ghosted after being told they would help correct the situation. I had gone out of my way to prepare my trade in, rearranged my schedule, and drove a long distance based entirely on their word. The lack of communication, broken commitments, and complete disregard for a customer's time was incredibly disappointing. Thankfully, I found the same model Sierra EV at Culver City Chevy, where I was treated with professionalism and respect from start to finish. I would strongly caution anyone considering working with Thornton Pasadena GMC. My experience showed poor communication, poor internal coordination, and a willingness to make commitments they do not honor.

Pasadena Motor Cars - Aston Martin DBS

Pasadena Motor Cars

(135 reviews)

I bought a 2006 Aston Martin V8 Vantage. Having read about the car, upon taking delivery I…read moreimmediately wanted to install a high-performance Velocity AP brand lightweight flywheel, twin plate clutch, and ECU tune - so I called Velocity AP directly - Without hesitation, they recommended Pasadena Motor Cars, one of the only VAP partners within 250 miles of my house. In short, Pasadena Motor Cars WAY exceeded my expectation- they perfectly installed the flywheel, clutch kit, and did the ECU tune (big job). Further, my car had a check engine light problem that the previous owner's mechanics were not able to fix. Pasadena Motor Cars solved this quickly, carefully diagnosing without randomly replacing parts on a trial-and error-basis like other shops. They identified the exact certain non-OEM parts that were causing the problem and replaced them inexpensively. My car also had a shifting problem and Pasadena Motor Cars took a personal interest in researching the problem, and at their own expense, tried different transmission fluids and replacement parts to find the best combination that significantly improved this factory defect on first-year Vantages (early 2006). They replaced the trans fluid and a few linkage parts at a great value, and in the end greatly improved the stick shifting of the car. Also, my rear bumper insert by the license plate was loose, I was worried it would fall off. Based on the design, to get to the loose bolt, you have to take the bumper off! To my surprise, when I got my car back, it was fixed! They did this for me as a courtesy! Another example of their service: My left front headlight was about ¼" recessed- I asked them if they could just raise it. This turned out to be very significant! The previous owner had been emphatic that there was "no body work or paint work", but in the process of them raising the headlamp back to factory position, Pasadena Motor Cars identified that indeed, there had been bodywork on the front quarter panel ... This is why I would 100% recommend that if you are buying a luxury/high-performance car, you should take it to Pasadena Motor Cars for a pre-purchase inspection. I asked Pasadena Motorcars to do a lot of preventative work, including hood struts, install a fuel injector, replace ignition components, and install high-performance air filters. In conclusion, ALL the work they did was exceptional, and a year later, I have not had 1 single problem with the car, nor any dash light come on - since I picked my car up from them, it runs and sounds like a private jet. To top it off, I was very picky that they do not put any greasy treatments on the interior when they gave it a wash after service- when I picked up the car it was immaculate, and my favorite picture of the car is 3 weeks after their wash! As you can tell, I would not hesitate to recommend Pasadena Motor Cars. Give them the time required to do your car right, and you will be very satisfied. I am not affiliated with VAP or Pasadena Motor Cars in any way, just a happy V8 Vantage owner. Thank you Aaron and Owen -Chris W.

I used to see them for my Touareg and they were great and at a fair price. I only stopped when I…read morebought a new car and the service is included from the dealer.

Land Rover Pasadena - car_dealers - Updated May 2026

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