My service advisor Diego is the best advisor I have ever experienced. He is reliable, prompt responsible. I can tell that he is doing the best for customer. I highly recommend him to receive service as highest level read more

I had a great experience at Lexus of Glendale and wanted to thank Winson for his patience and professionalism throughout the entire process. He took the time to answer all my questions without any pressure and walked me through different options, and stayed consistent even when I was being indecisive. He made the experience feel smooth, respectful, and genuinely helpful from start to finish. read more

I recently took my 2013 Lexus into Lexus of Glendale for service and had a really positive experience working with Diego. He was friendly, professional, and made the whole process feel easy from start to finish. What I appreciated most was that he kept me updated, explained everything clearly without making it confusing, and never made me feel like I was being upsold or pressured into unnecessary work. It honestly felt like he cared about helping me take care of my car rather than just getting me in and out. My car was serviced in a timely manner and everything went smoothly. Great customer service like that is hard to find these days. I'll definitely be coming back and would recommend asking for Diego if you go to Lexus of Glendale. read more

Denice is so amazing She once pulled me from my burning car *a Mercedes * And drove me straight to Lexus of Glendale where she set me up with a is300 Thank you Denice and Lexus of Glendale Love yall read more

Griffin made my Lexus NX buying experience smooth from start to finish. I had been searching for the perfect combination of colors and options, and instead of pressuring me to settle, Griffin took the time to help me find exactly what I wanted. He was able to help me placed a custom order for my build. After 3 months of waiting, I was able to touch the car I wanted. Throughout the process, he was patient, communicative, and genuinely cared about making sure I got the right car. I really appreciate all his help and highly recommend working with Griffin! read more

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Huge thanks to Winston who was an amazing sales rep during my buying process. Winston was incredibly knowledgeable and responsive during the process making sure we were able to get the perfect vehicle (config and color) at a very fair price. I truly appreciated his hard work and dedication and would highly recommend working with him!!! read more

Lexus of Glendale - We got this amazing GX from Winston at Lexus of Glendale - Car Dealers Near Me - Glendale, California

I am concerned that the service charge for the backup camera replacement at Lexus Glendale appears to be significantly higher than anticipated. The cost for the camera itself was $801.39, but the labor fee of $521 seems excessive, especially when compared to quotes of $200-$250 from other Lexus dealerships. The total payment of $1406.54 for this service has caused considerable dissatisfaction. As a long-standing customer who has purchased two Lexus vehicles from this dealership, I am now considering alternative Lexus service providers. This Lexus Glendale dealership is scam!! STAY Away from this dealership!. read more

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We had a great experience working with Denice at Lexus of Glendale. She was friendly, knowledgeable, and made the entire process feel easy and stress-free. We never felt pressured, and she took the time to answer all of our questions and make sure we were comfortable every step of the way. You can tell she genuinely cares about her customers and wants them to have a great experience. We would highly recommend Denice and Lexus of Glendale to any friends or family looking to purchase a vehicle. Thank you again for the amazing service! read more

Denice gives the Lexus experience! I first connected with Denice when I visited your dealership and looked for the right Lexus NX 450h+. Once the car was delivered from port, Denice followed up and ultimately resulted in me taking delivery. From the moment we met, she was warm, knowledgeable, efficient, and incredibly kind. She made the entire process smooth and stress-free, and I drove away feeling confident that I had made the right decision with her expert guidance. Denice is a true asset to your team. Her combination of professionalism, product knowledge, and genuine kindness made all the difference for both me and my aunt. We're both thrilled with our new vehicles and will absolutely recommend Denice and your dealership to friends and family in the future. read more

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Sevada was amazing throughout the entire process of buying my Lexus TX500. He was very professional, knowledgeable, and never made me feel pressured. He answered all my questions patiently, explained every option clearly, and helped me choose the right vehicle for my needs and budget. What I appreciated most was his honesty and excellent customer service. He made the whole experience smooth, stress free, and enjoyable from start to finish. You can tell he truly cares about his customers and wants them to leave happy and confident with their purchase. I highly recommend asking for Sevada if you are looking for someone trustworthy, helpful, and easy to work with. Thank you again for such a great experience! read more

The sales representative Diego was so helpful. He made sure to work with me on what my budget was and how I was feeling about a new purchase. I walked out with a brand new Lexus and I felt respected about my decision. read more

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Had an excellent experience at Lexus of Glendale. They easily had one of the best and most well-stocked Lexus inventories I've seen in LA County, with a huge selection of vehicles and trims available to compare in person. Julian was incredibly knowledgeable, patient, and helpful throughout the entire process. He took the time to answer all of my questions, explain the features thoroughly, and made the experience feel relaxed and pressure-free. Michael in finance was also fantastic -- very professional, accommodating, and easy to work with. He made the paperwork process smooth and straightforward and really helped make the overall experience stress-free. From start to finish, the entire team was friendly and attentive. I would absolutely recommend Lexus of Glendale to anyone looking for a great car-buying experience in the Los Angeles area. read more

Sedeva was welcoming and helpful during my tour of the cars. Since I had a specific vehicle in mind, he introduced me to Josh Choi, who made the entire process smooth and stress-free. After going to multiple dealerships, I finally felt at ease with Josh's help. Josh listened to exactly what I was looking for, especially the color combination and specs, and never pressured me into anything. I was impressed that he found the exact car I wanted the next day. Michael from finance was also incredibly patient and made sure I understood all my best options. I truly appreciated Sedeva delivering my car to my home as well, especially after I had worked overnight and wasn't comfortable driving without sleep. Overall, the team went above and beyond. I highly recommend Josh Choi and Sedeva to anyone looking for a great car-buying experience. read more

I recently purchased my car from Lexus of Glendale, and I couldn't be happier with the entire experience. From the moment I walked in, everything felt smooth, professional, and genuinely customer-focused. A huge thank you to Arek, who made the entire process incredibly easy. He took the time to understand my preferences and helped me find the perfect car. I was impressed with his thorough explanation of all the new features. He ensured that I felt confident and comfortable before I even drove off the lot. read more

My husband and I recently decided to make the switch to a Lexus and Winson went above and beyond making sure our needs were met in an efficient and timely manner. He was very knowledgeable, genuine, and not pushy. Very communicative throughout the entire process and we can't thank him enough for the experience he gave us. Thank you for welcoming us to our new Lexus! Highly recommend buying a car from Winson! read more

Kudos to Robert Silva and Denice Avila!! I would like to sincerely thank Robert, the General Manager at Glendale Lexus, for his professionalism and assistance in helping facilitate the replacement of my vehicle. We truly appreciated his responsiveness, understanding, and efforts in reviewing our situation and working toward a favorable resolution. His support throughout the process was genuinely appreciated. I would also like to commend Denice for the outstanding assistance she provided my husband and me during the vehicle exchange process. From the beginning, she kept us updated through text messages and made sure we were informed every step of the way. When we arrived at the dealership, she personally guided us through the entire process with professionalism, patience, and kindness. What truly stood out was her attention to detail and willingness to help all the way through the very end -- including helping connect my iPhone to the new vehicle before we left the dealership. She made what could have been a stressful experience feel smooth and well-coordinated. We are very grateful for the excellent customer service and support we received. Thank you again, Robert and Denice! read more

The team here is top notch. My sales consultant was Josh Choi. He made me feel like family the whole time. Patient, professional, knowledgeable, supportive, listened. Attention to detail, respected my time and never lost focus. Josh is the real deal! Then I met Hilo in the Finance Dept. Wow! He carried my laptop bag so I could relax. He made me feel at ease while explaining all the fine tuning of the contractual arrangements. Extremely polished and had my best interest at heart. Hilo handled all the technical issues with ease and aplomb! This team is a dream come true. When I drove away with my wonderful new car, I felt so special. I would give them 100 stars if I could. So glad I came here! read more

Lexus of Glendale - Car Dealers Near Me - Glendale, California

Everything and everyone. Winston could not have done more for me to make it the best experience I've had buying cars. The customer service people were also excellent. As a matter of fact, when my car was ready, I was invited to have a cappuccino and danish in their lounge first. Couldn't have been a better experience. Thank you all at Glendale Lexus. KR read more

This review is about the service center. Jorge was a great service advisor and helped me with all my cars as they came and went. He was always friendly and always let me know what my cars needed and kept me updated. He always offered me a hot coffee or a water. I definitely always felt taken cared of. If you need your car serviced come see Jorge! read more

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I had a great experience purchasing my car here. From the moment I walked in, the process felt smooth and stress free. My sales associate, Xithzel, was knowledgeable, patient, and really took the time to understand what I was looking for. She answered all my questions without any pressure and made sure I felt confident in my decision. The entire process was transparent and efficient. I would definitely recommend asking for her if you're in the market for a car! read more

We've been coming to Lexus of Glendale for over 12 years, and our most recent visit really stood out. We originally went in to return our lease and possibly lease another Lexus, but thanks to the incredible support we received from Max, we ended up purchasing a new vehicle instead. Max went above and beyond throughout the entire process, making everything smooth, stress-free, and genuinely enjoyable. He was attentive, patient, and truly had our best interests in mind. A big thank you as well to Hiro, the sales manager, who was extremely helpful and made sure everything came together seamlessly. We highly recommend asking for Max if you're visiting--he'll take great care of you. Looking forward to many more years with Lexus of Glendale! read more

Denice is my go to person anytime my lease is up she makes the experience much more pleasurable and a breeze! She is always available to answer all my questions and get me the best deal! 10/10 highly recommend her oh y se habla español read more

Lexus of Glendale was good. They got me into my midlife crisis car. Griffin was the guy who sold it to me. He's great. works hard and will do everything he can to make you happy. He even delivered my car to me personally. read more

I purchased a new Lexus with Terrel Skinner and want to share how amazing he is. When the dealership didn't have the exact make/model/color combo I wanted, he searched all cars in a several hour radius and was willing to conduct a dealer trade and personally drive the car back for me. When that car wasn't exactly what I wanted, he ensured that the car I wanted was available to me in the dealership's next allotment. Other salespeople were passive (more of a wait & see what comes in approach), but Terrel got it done. Also, he was incredible with my young kids and even helped us with car seat installation when we were test driving. He is an excellent communicator and was accessible via text. Terrel is patient, understanding and effective. Highly recommend working with Terrel if you are at Lexus of Glendale. read more

Denise Avila, my sales lady, was amazing! She's sweet, professional and very knowledgeable and helpful! Worked with me patiently over the phone , texts and in person. I had no pressure and she understood what I wanted and helped me get me a nice deal on my Rx350! Hiro from finance was very helpful and professional aswell. read more

I've been a loyal Lexus owner for over 10 years, moving from the RX and NX to my current RZ 450e. If you visit Lexus of Glendale, do yourself a favor and ask for Oliver. He provided a fantastic test drive, patiently answered every technical question, and took the time to demonstrate all the new tech features in the RZe. Even after the sale, he has stayed in touch to offer support. Oliver's your guy for truly exceptional service!!! read more

I needed an oil change on my Alfa so I booked the service down the street from this Lexus dealership because I am interested in purchasing a Lexus after riding in my brother's Lexus. I walked in & felt slightly ignored - there were salesmen, but none approached me. That's fine while I was browsing, but when I stood next to a car hoping for information no one came. I had to grab someone as he was whisking by to ask a question. Very short answer & he ran away. Was it because I was a single female? Was it because I am not Armenian? Was it because I was not dripping in gold jewelry? After getting home & looking at the car online I have decided to buy one in the near future. Just not at this dealership. read more

My husband and I had a great experience at this dealership! Huge thank you to Xithzel and Josh Galvez for making the entire process smooth and stress-free. They were both friendly, patient, and helpful. Xithzel took the time to answer all of our questions and made sure we felt comfortable every step of the way, and Josh made the financing process clear and straightforward. Overall, the customer service was excellent, and we're really happy with our vehicle. I would definitely recommend working with them if you are looking for a new car. read more

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Contacted dealership online and Manny really made the whole process go smoothly. I was able to fill out paper work prior to going to the lot for test driving and everything was ready when I got there. The place is pretty nice and so far excellent service. Shout out to Nick the manager and Michael the finance person for making the process super smooth. Manny continues to reach out if I have any questions regarding the vehicle I purchased. The dealership is located on Brand Blvd so theres lot of other car dealerships close-by if you're undecided on the car you want. 5 stars read more

Great experience at Lexus of Glendale! I purchased a new Lexus RX350h here and couldn't be happier. Go see Jackie Sanchez if you're in the market for a new car or even thinking about it. Jackie was super knowledgeable, professional and just a really nice person to work with. She really went above and beyond without ever being pushy or high pressure. If you hate car shopping go see Jackie. My daughter purchased her RX350h here a while back and highly recommended this dealership. For context, we live in Ventura County and she comes back to Glendale for her service. I was ready to trade in my Mercedes GLE (never loved that car) and I'm so happy with my new Lexus hybrid. And so happy I came here. Everyone we encountered from sales to service dept to management and finance were all pleasant and helpful. They really value your business here and that's refreshing. read more

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Julian and Jackie provided an amazing experience from start to finish. They were so attentive and customer-focused that we felt completely confident finding the right UX for my girlfriend. The entire team is top-notch; Josh and Ivan were also wonderful and made us feel right at home. Highly recommend! read more

Lexus of Glendale - Car Dealers Near Me - Glendale, California

Had a really good experience at Lexus of Glendale. Max helped us from the start and made everything feel easy and stress-free. He was straightforward, answered all our questions, and never made us feel pressured. Hiro, the manager, was also great and friendly and made sure everything went smoothly. You can tell they actually care about their customers and want to do things the right way. Overall, very happy with the whole process and would definitely recommend asking for Max if you stop by. read more

Horrible. I scheduled an appointment for the RECALL days in advance. I moved my whole schedule to bring the car in for the required recall, and they told me they didn't have the part& told me to go and get lunch. Extremely waste of my time as I drove over 30 minutes to go here because they have appointment available this week. My usually location doesn't have appointment until a few weeks from now. Thought I would Glendale a try but NVM. If they didn't have the part, then why have the appointment for the recall available online??? Why no one called me to tell me at least several hours before so I don't waste my time? read more

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Winson Huynh is a great person to work with in Lexus of Glendale. He is very patient, courteous, and detailed-oriented in helping set me up as a backup buyer for a special order bespoke Lexus model. In addition, he gave me constant updates about other offerings and the status of the order. It made me feel that he was always on top of things and will always work hard for a buyer. Thank you, Winson. read more

Huge shout out to Xithzel! She was very knowledgeable and able to get me the Lexus I wanted pronto. Drove off with the car I wanted without any problems. Thank you X! read more

I just wanted to say thank you to Max and Nick of Lexus of Glendale for all your help and professionalism during the purchase of my girlfriend's Lexus NX 350. You made the process smooth and enjoyable, and I truly appreciate the time and effort you put in. Greatly appreciated! Chuck read more

Exceptional service department. Transparent, honest, competent, and professional ( which cant be said for all Lexus locations , eg Crown Lexus, Lexus of Escondido) Highly recommend Lexus of Glendale !!! read more

Had a great car buying experience this weekend. Emmanuel (Manny) was on top of things from the beginning. Connected with him online about a month prior. Through the following weeks, he kept us updated on inventory and deliveries since availability was low for this model of Lexus we wanted. Always professional, friendly, helpful and informative. We finally had a free weekend to come down and see the latest shipment. Once we got there, we felt welcomed, never feeling pressured. He worked hard to get us the car at a price within our expectations and budget. And what a great facility! Massage chairs, tasty coffee machines and a soda fountain. Felt relaxed and comfortable throughout the whole buying experience. read more

this use to be a good dealership providing good service. now it's a bunch of zombies walking around NOT giving a sh+t. the sales people are like hyenas. I been going here for 10 years. now I am looking for else where. if you come here for services 45 mins prior to close. they will tell you "bring it back tomorrow". even if its as simple changing a light bulb. i got the run around... "go to parts... see if they have the part". (if i go to part for part avalibility "what the hell do i need a services guy for?"? They should call it "self - services department" Most of the 5 star reviews are people bought cars. well if you spending 10's of thousand dollars usually your happy. GO TO EL MONTE FOR SALES AND SERVICE OR ANYWHERE ELSE read more

I worked with Terrel who was nice and efficient. He found a car for me without me having to come to the dealership and arranged for me to sign paperwork online which helped a lot as I was going through a family emergency. Once I arrived to pick up the car he explained the upgrades for the car and what was different from my old car and even helped me transfer my items from old car to the new. It was a pleasure working him. Everyone at Lexus has a great attitude and friendly. read more