Cancel

    Open app

    Search

    Pacific BMW

    3.6 (1.8k reviews)
    Open 9:00 am - 9:00 pm

    Services - Pacific BMW

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Pacific BMW Photos

    You might also consider

    Recommended Reviews - Pacific BMW

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I just want them to fix my car . BMW USA NEEDS TO CALL THEM. Manager name starts with A, said they were calling cops on me because I called a lawyer. Retaliation likely. Leaks oil and was on TURO AS CPO. Not disclosed. Saga continues Also lately 3/26 At dealer The manager said he was going to call the cops on me lol for complaining to GM who can't pick up a phone. Is the GM too busy? They sold me a BMW CRACKED RIM TOO. THATS from the replaced tire! I got a lawyer!!BMW USA HASNT HELPED. See TURO EMAILS. They have to disclose RENTAL LIKELY ABUSED. They saw cracked rim and dead battery and said let's be cheap on a 740!!

    Ani A.

    Best location to get your car service done. Very efficient and great customer service. Allen from the loaner department was super helpful and got me a car super fast. Manny in the service department made sure everything went smooth and took care of all of my requests.I will only be coming here for my car service from now on. Thank you guys.

    The charge I haven't authorized

    Disappointing and Unprofessional Experience I have been a long-time customer at BMW Pacific in Glendale, but my most recent visit was extremely disappointing and unprofessional. I brought my vehicle in for a recall service and asked the service advisor, Benjamin, to check what repairs could be done under my warranty only. I was very clear that I did not want to authorize any paid diagnostics or services. I also verbally stated that I did not want to pay anything out of pocket. However, when I picked up my vehicle, I was unexpectedly charged $286 for a diagnostic that I never requested or approved. I was told that I had signed the document, but like many customers, I routinely sign paperwork during drop-off without being clearly informed that I was authorizing a paid diagnostic. This was never properly explained to me. I spoke with the manager afterward, but unfortunately, no real help or resolution was provided. This experience made me feel misled and disrespected as a loyal customer. Charging customers for services they did not request--especially after clearly stating they do not want to pay--is unacceptable and unprofessional. After many years of servicing my car here, I no longer feel comfortable returning. I hope this location takes responsibility and improves their communication and transparency with customers.

    Arthur and Lucy were super helpful and friendly through the process of buying my car, and even put a bow on it for me!

    Ami B.

    Treaded in my c7 zo6 and wife x3 that we got from pacific bmw and got a dream suv 2023 x6M This was the 3ed car I'm getting from Arthur @ pacific bmw Just to clarify we got the 2nd keyfob And the car is a absolute a dream

    Cha ching!!!

    See all

    20 days ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2
    Photo of J L.
    89
    35
    4

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dorian A.
    126
    15
    0

    10 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ang M.
    1
    10
    0

    17 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    20 days ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 2

    11 months ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    5 months ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 3

    7 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David L.
    126
    38
    17

    8 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    28 days ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    1 year ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Ollie T.
    3
    50
    115

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tray N.
    4
    157
    100

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan H.
    45
    21
    0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Leo J.
    1203
    560
    1404

    2 years ago

    Business owner information

    Photo of Manik M.

    Manik M.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of brad c.
    28
    57
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate S.
    0
    44
    12

    10 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Aime is the best! She's above and beyond! Thorough and helpful! Great communication and follow thru! And a very nice person too!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0
    Photo of Vahan H.
    27
    75
    41

    2 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Darryl H.
    93
    27
    11

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Maria A.
    26
    15
    13

    1 year ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 2
    Photo of Ando G.
    45
    14
    2

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    Page 1 of 45

    Pacific BMW Reviews in Other Languages

    Ask the Community - Pacific BMW

    Review Highlights - Pacific BMW

    After finding out what I want, I went to Pacific BMW and got a good no-hassle deal (Greg Poland is your guy).

    Mentioned in 75 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Auto Repair 103,776 times last month within 15 miles of this business.

    Verify this business

    Future Auto Sales - Welcome to Glendale's Nr.1 Independent Dealership. We are located right on the corner of Brand Blvd and Cerritos!

    Future Auto Sales

    (684 reviews)

    I had an outstanding experience purchasing my car from Future Auto Sales. What stood out…read moreimmediately was the team's expertise, the quality of the vehicles they carry, and their fair, transparent pricing. It's clear that Future Auto Sales takes pride in offering reliable cars and working honestly with customers. I first contacted Future Auto Sales while I was still in New York, before my move to California, about a vehicle I had seen online. Art took the time to walk me through the details over the phone, answered all my questions thoroughly, and scheduled an appointment that he confirmed when I arrived in the city. When I visited the dealership, Art showed me the car right away and patiently explained its history and features. He even helped me set up CarPlay so I could fully experience the car during the test drive. The finance team was equally knowledgeable and made the process clear and straightforward. Beyond their professionalism and expertise, the entire team at Future Auto Sales was welcoming and easy to work with. They also reassured me that if I ever encounter any issues, I can simply stop by, since they have their own service team on site. They made the whole experience comfortable and pressure-free, even offering me coffee while we went over the details, and followed up after I drove the car home to make sure everything went well. As a first-time buyer and someone new to California, I really appreciated working with a dealership that is transparent, knowledgeable, and stands behind the cars they sell. I would absolutely recommend Future Auto Sales to anyone looking for a reliable car. These people are honest and really care. Thank you to Art and the entire team for making this such a positive and memorable experience!

    I totally forgot that I had a so-so experience here in 2010 because, well, that was sixteen years…read moreago. Going out on a limb and guessing that most of the people involved with this business are "new" now, and it shows. Popped in last weekend to take a look at a '14 Porsche 911 4S cabrio, and had a much better experience than I (must've) had back during the 2010s, LOL. The lot was maintained really well, the employees were attentive but not pushy, the car really was beautiful and clearly their techs made certain it was 100% before putting it on the lot. I also appreciated that they weren't high-pressure. Vince reached out several days (not hours) later to check in with me, and when my answer was "not this one, but I'll check in later" he accepted that graciously without trying any Jedi mind tricks. As such, I'll make every attempt to loop back with them when they have a Targa in stock (I've decided that's what I want instead of a cabrio), and do business with them. It's good to do business locally and with non-mega-corporations, and this little shop "on the corner" seems worthy of consideration!

    Auto Auction Group

    Auto Auction Group

    (15 reviews)

    Glassell Park

    Edit: just wanna say a lot of yall be toooo bratty . this generation dont have thick skin . i…read morecalled about 1 problem with the car I wanted to fix myself . called the guy who sold me the car for advice on how to handle and he told me to bring the car in for them to help for free ..... now i get why this city hates working ! u people forget u buy the car 'as is' thats why ur paying 5k for the car - this aint no beverly hills dealership bro - we aint ballin and we know it . and the ppl complaining are women - get ur bf to fix the damn car like a man. anyway i have a hella good experience here and recomended it to all my buddies . holy **** ... did not expect buying a car to be this easy... used car dealers usually have the scummiest people that annoy u & upsell u . Most dealerships i go to the employees think their some hot shots & im doing THEM a favor . . This place was the exact opposite ! Employees were dope n they dont bug u if u dont wanna buy or push u outta ur price range & they tell it how it is . The manager was helping me out with some advice on how i can improve my credit score too . super dope experience, even tho car prices went up big time, this place did not give me a hard time . bless up

    I had a great experience here .my person was Tony, he's amazing I recommend to go to him if you do…read moredecide to buy a car .he's patient and very kind and honest and friendly .great vibes and also the manager William was great and their crew as well . Everyone was so sweet and made it so smooth getting my amazing quality car on my budget .it's perfect for anyone trying to get a car or a decent finance program .

    New Century Honda - Scratches.

    New Century Honda

    (825 reviews)

    I had an excellent experience working with the car sales manager, Chris Alvarez and the entire team…read moreincluding Mark Gonzalez. From the moment I walked in, everyone was incredibly friendly and welcoming, which made the whole process feel comfortable and stress-free. Mr. Alvarez was especially approachable and professional--always available to answer questions, explain options clearly, and make sure I felt confident in my decisions. Everything was handled in a timely manner, and I truly appreciated how helpful and attentive they were throughout the entire process. It's rare to find a team that combines efficiency with genuine care for their customers, but this staff absolutely delivers. I would highly recommend them to anyone looking for a smooth, positive car-buying experience!

    Decided to get my Accord serviced at New Century rather than Pasadena (primarily due to very long…read morewaiting times, lack of attention & below average customer service at Pasadena). Very happy I came to New Century. Excellent customer service, service department made it easy to get an appointment, didn't have to wait around looking for help, prompt/easy shuttle service, timely delivery of car. This is how it should be everywhere!! Had some trouble with the tech connection for my phones - they resolved it for me. They were very kind, helpful and explained it to me with amazing patience. (Not the experience I had at Pasadena.) The only negative at New Century is their permanent building/location is under construction and the temp location is a bit dingy. Not a space you want to hang around and wait for your car. Despite this I would still highly recommend New Century Honda in Glendale and it where I'm going for my next service.

    Pacific BMW - autorepair - Updated May 2026

    Loading...
    Loading...
    Loading...