Cancel

    Open app

    Search

    Pacific BMW

    3.7 (1.8k reviews)
    Open 9:00 am - 9:00 pm

    Services - Pacific BMW

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Pacific BMW Photos

    You might also consider

    Recommended Reviews - Pacific BMW

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ani A.

    Best location to get your car service done. Very efficient and great customer service. Allen from the loaner department was super helpful and got me a car super fast. Manny in the service department made sure everything went smooth and took care of all of my requests.I will only be coming here for my car service from now on. Thank you guys.

    The charge I haven't authorized

    Disappointing and Unprofessional Experience I have been a long-time customer at BMW Pacific in Glendale, but my most recent visit was extremely disappointing and unprofessional. I brought my vehicle in for a recall service and asked the service advisor, Benjamin, to check what repairs could be done under my warranty only. I was very clear that I did not want to authorize any paid diagnostics or services. I also verbally stated that I did not want to pay anything out of pocket. However, when I picked up my vehicle, I was unexpectedly charged $286 for a diagnostic that I never requested or approved. I was told that I had signed the document, but like many customers, I routinely sign paperwork during drop-off without being clearly informed that I was authorizing a paid diagnostic. This was never properly explained to me. I spoke with the manager afterward, but unfortunately, no real help or resolution was provided. This experience made me feel misled and disrespected as a loyal customer. Charging customers for services they did not request--especially after clearly stating they do not want to pay--is unacceptable and unprofessional. After many years of servicing my car here, I no longer feel comfortable returning. I hope this location takes responsibility and improves their communication and transparency with customers.

    Arthur and Lucy were super helpful and friendly through the process of buying my car, and even put a bow on it for me!

    Ami B.

    Treaded in my c7 zo6 and wife x3 that we got from pacific bmw and got a dream suv 2023 x6M This was the 3ed car I'm getting from Arthur @ pacific bmw Just to clarify we got the 2nd keyfob And the car is a absolute a dream

    Cha ching!!!

    See all

    Photo of Lynn S.
    43
    29
    20

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fiona L.
    349
    18
    32

    3 years ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1
    Photo of Eddy E.
    2
    50
    23

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of H S.
    0
    52
    27

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam Z.
    24
    76
    10

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 3

    9 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Nenita B.
    4
    47
    154

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1
    Photo of Harout S.
    678
    33
    4

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K S.
    0
    103
    86

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Rose P.
    63
    24
    10

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 16
    Thanks 0
    Love this 16
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Eric S.
    3
    26
    28

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 3

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jo N.
    0
    23
    2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shop F.
    38
    64
    1

    3 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of arnold c.
    603
    186
    1115

    4 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    Page 2 of 45

    Pacific BMW Reviews in Other Languages

    Ask the Community - Pacific BMW

    Review Highlights - Pacific BMW

    After finding out what I want, I went to Pacific BMW and got a good no-hassle deal (Greg Poland is your guy).

    Mentioned in 75 reviews

    Read more highlights

    You might also consider

    Glendale Lube Center - Our doors are still open!

    Glendale Lube Center

    (746 reviews)

    I brought my 2018 Chevy Silverado Duramax to Glendale Lube Center for an oil change, and I'll be…read morehonest... I expected them to call the fire department just to reach the hood. My truck is on a 12-inch lift with 42-inch tires, which basically means it's less of a truck and more of a mobile observation tower. Small children look at it the way people look at monster trucks at a county fair. Most oil change places take one look at it and suddenly say things like "our lift is down" or "we don't service... aircraft carriers." Not these guys. They walked out, looked up at the truck like they were inspecting a skyscraper, nodded, and got to work like it was a completely normal Tuesday. One of the techs climbed up there like a Navy SEAL scaling a building. Next thing I know, oil change done, no drama, no weird upsells, and nobody needed a ladder from Home Depot. Truck runs great, still sits high enough to change the weather pattern in Glendale, and I'll definitely be coming back. 10/10. If your truck is ridiculously tall and slightly irresponsible like mine, these are your people.

    Do not come here for your next oil change. An employee stripped the oil pan drain plug on my…read morevehicle, and the owner, Ciro, did not take full responsibility for the damage. He refused to cover the $100 cost quoted by a local muffler shop to weld an extension onto the plug so it could be removed. The conversation ended with Ciro saying, "We are done, have a nice day." Very disappointing experience and poor customer service. UPDATE: I need to clarify several inaccuracies in the owner's response. I brought my vehicle to this shop for an oil change. During that visit, an employee attempted to remove the drain plug and informed me it had been damaged. I asked whether it could be repaired without making the issue worse, and I was told another shop could fix it and that customers are regularly referred there for this same issue. That referral came directly from the employee, not from me. The drain plug damage occurred while my vehicle was in this shop's care. Although the owner states that no service was completed during that visit, this was not my first oil change here. The damage occurred during a prior service performed by this business. As a customer, I should not be expected to inspect the underside of my vehicle after routine maintenance, nor would I fabricate this situation. This is why I requested accountability. Regarding the oil change interval, I was transparent about my driving circumstances and explained that I had added oil as needed until I could bring the vehicle in. This does not justify damage to the oil pan or remove responsibility for damage caused during service. The cost to resolve the issue was $100. My request was simply for the business to take responsibility for damage that occurred in their shop. Unfortunately, the conversation ended with a refusal to do so. I stand by my experience and my review.

    Hyperion Collision Center - Welcome to Hyperion Collision Center, where quality and customer satisfaction is our number one priority.

    Hyperion Collision Center

    (309 reviews)

    Silver Lake

    I thihk someone opened a car door into traffic as I heard a loud crashing sound on my right, looked…read moreover, and my passenger side window was smashed. I ordered a used replacement from eBay and after it arrived I looked for a body shop that could install it. After reading glowing reviews, I called Hyperion to ask if hey could schedule the installation, expecting to wait a few days. Instead the guy on the phone said to bring it in at 10:30 the next day. I didn't get there as a tweak in the door itself caused my overhead lights to stay on and drain my battery. I arranged for a friend to take me home, expecting to leave the car for at lrast the afternoon. But manager (I did not get hois name) said it would just be a half hour. He called over a ytechnician and 20 minutes later the car was ready! I had some body damage and the manager quoted me a price apologetically, noting that Lexus Parts are super expensive. I said well, it's a 15 year old car - probably isn't even worth the cost of the repairs. I started to walk away and stopped, turned and said, "Wait, I haven't paid you!" And he said, "no charge". I was dumbfounded and only hope I thanked him emough. Great work, fast, and even complimentary. I'm in awe. Go there!

    Literally better than when I bought it. Ed said it would be and he was right. They do great work,…read morefixed it faster than expected, and I didn't have to call for status checks. I'll def go back and refer. Finding people to trust with this stuff is hard and they absolutely earned it.

    Pacific Auto Body & Paint - Bentley in for repairs

    Pacific Auto Body & Paint

    (219 reviews)

    When I say the BEST, I mean the BEST. Amazing service, quality, care, and results…read more Took my car in for repair and repaint. They broke everything down for me, sent me updates along the way, and the quality of their work speaks for itself. Thank you for everything!

    I've brought everything here over the years. First off my Challenger, Jeep, Prius, Ranger, BMW,…read moreAudi, Lexus... even a couple boats and some big trucks that haul my heavy work equipment. No matter what I roll in with, they help me like I'm family every single time. Alex, Petter, and Mark... dream team. They don't just fix your car they literally go above and beyond. Where my cars that leave this shop, they look better than when they came from the dealership. Perfect paint, perfect alignment, and they detail, polish, and clean every inch of the vehicle. Inside and out, it feels brand new. And yes body panels are perfectly aligned. I trust them so much that my whole family brings their cars here now. Sister, mom aunt cousins, we love them here. Their business cards are literally on everyone's refrigerator because we recommend them to everyone . Honest work. Fair pricing. Quality that speaks for itself. This is a true 10/10 business and the only body shop I'll ever use. If you want your car taken care of by people who genuinely care and will help you and speak to you through the entire process this is the place. They handle claims professionally, communicate every step of the way, and make the whole process painless. They handle literally everything!

    Pacific BMW - autorepair - Updated May 2026

    Loading...
    Loading...
    Loading...