We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

We had an amazing experience with this company from start to finish! We hired them to install…read morecarpet in two of our kids' bedrooms, and the entire process was seamless. Vicky was absolutely wonderful to work with. She went above and beyond to make us feel welcome, even giving our kids snacks while we looked through carpet samples. She was incredibly professional, knowledgeable, and somehow knew exactly what we were looking for after just a few minutes of talking with us. She helped us choose the perfect carpet, and we couldn't be happier with the result. The installation was scheduled just one week later, and the installers did an excellent job. The new carpet looks absolutely perfect and has looks great in our home. If you're looking for new carpet, I can't recommend this company enough. Their customer service, professionalism, and quality of work exceeded our expectations. We would absolutely use them again!

We were years overdue for new carpet. Finally decided to venture out and seek out a company to…read morereplace it. Started with J and B which was local and close to my house, and knew they had been in business for a long time. They've actually been in business for 47 years! Well, after meeting with Vicki, I didn't go anywhere else. She is a doll! She made everything so easy for us and the carpet was ordered, delivered, and installed within a couple of weeks. It looks incredible! J & B's prices are extremely fair and they have so many different options to choose from. I'm thankful to have met Vicki and to have worked with such a wonderful small, local business. If you're looking for flooring, make this your first stop. You probably won't go anywhere else.

My wife and I decided to upgrade our flooring, and after quite a bit of due diligence and comparing…read moreestimates, we decided to use these folks. Our experience could not have been better. When you're doing a home project, you need three things to go well. You need a knowledgeable sales person to get you to the right product, at the right price, and professional installation. Each of those pieces are hit or miss for you as the customer. Our sales person was Danny Lain. Our installers were Mario and Jose. We absolutely love our new carpet! It looks and feels great. It is top grade and will give us years and years of use and enjoyment. Our costs were absolutely the lowest bid by quite a few thousand. And yes, we compared our exact carpet within all the bids to ensure everything was Apples-to-Apples. 5+ stars to Danny! Our installation was impressive to us. Mario and Jose cleaned, cleaned, and cleaned as they removed old carpet and padding and installed the new pad and carpet. All the old stuff was immediately taken out to the trailer and put away so there was absolutely no trash or mess while in progress. The installation was up against newly painted baseboards and I expected at least a few scuffs and scratches but not a single one could be found. At end of day one all the tools and equipment was very neatly and cleanly stored behind a wall unit. You get the picture; professionals keep a clean workspace. These guys were fast as well, taking only a day and a half from start to finish. The carpet lay itself was impressive as well, very smooth and clean edges, very tight up to the baseboards. 5 Stars to Mario and Jose! So, save yourself weeks or months of shopping and comparing bids. Head over to FloorSource, ask for Danny to get your product, then ask for Mario and Jose to do your installation.

I've been a rental property manager for decades and I must say I've never come across an attitude…read morelike this! I called about purchasing and installing a specific brand LVT that not all stores sell for an upstairs bathroom, a pretty straight-forward and simple job. Now I've never had a flooring company that refuses to do a bathroom as it would significantly limit their business, but if so that is their right and they should simply just say so. Instead Danny at this Surprise location answered and as soon as I told him it was an upstairs bathroom he started outlining these conditions that if anywhere around a toilet in flooring that has been there 15-20 years there is any moisture damage they will not simply remove and replace that area of plywood subfloor. He cited structural issues and liability and got quite belligerent about it. He said they would just "pack up and leave" if there were any moisture damage. This makes no sense because any experienced flooring installer knows that around a toilet after a long time there can be plywood (it's wood!) moisture and damage that needs to be smoothed out or cut out and replaced. Most installers carry plywood and materials to replace small sections if necessary around a toilet or shower. Plywood flooring is NOT structural in that it presents ANY RISKS to the floor below as it sits on the structural joists which support it. It is just that it is very common for areas around toilets and baths and showers to develop some moisture creep over many years and new flooring should always go down on a solid, structurally firm and smooth surface. If they are so lazy or inept that they can't deal with minor plywood replacement for a smooth surface in an area where there is bound to be a little rot, swelling or wear over the years then they are not competent installers, at least no for any wet areas and they have no business installing in bathrooms. I can imagine now much business they lose if the installers he uses panic every time they see a toilet area whose subfloor isn't perfectly solid and uncompromised around a toilet. Or worse, maybe they don't address it and simply lay the flooring right over it. Either way, that indicates serious incompetence and/or neglect. Again, I'd have had more respect if he simply said that their specific location decided not to do upper level toilets rather than starting to get blustery, loud and defensive and gaslighting me with some lame story that Arizona flooring installers aren't licensed to touch the plywood or deal with subfloor issues when installing. In short, do NOT deal with Floor Source (Surprise location at least) if you have any bathroom flooring needs. If this is how they treat potential new customers (I also have a big house in their area with lots of future projects planned which now I will never consider them for) then save your money, time and property and go with one of the dozens of other installers and flooring sales outlets who are confident enough that their installers can handle some unforeseen but common subfloor issues and adjustments when laying new flooring.

Quick left a few items that needed to be called back for, but they responded and took care of them…read more When they removed the tile in the bathroom they didn't replace the wax ring and the toilet wasn't sitting properly, found chunks of tile in the wax.

Zona Floors just replaced the flooring in my whole house. Tom and Dally first came out to measure…read moreand bring samples. Both were great and answered all of my questions. They even allowed me to keep the sample for about a week so I could make sure that was the color that I really liked. Pablo, Jose and the rest of the install crew were awesome as well. They were careful when moving my furniture, and did a great job with the demo and install of the flooring and install of the new baseboards. Communication was excellent from start to finish with both sales and install. I would definitely recommend Zona Floors to anyone looking at a flooring remodel. I love my new floors.

We found Floors N More because they could source the original floor tile that was in our home. We…read morewanted to replace the carpet in the Guest Bedroom, Den, Master Bedroom/Closet to match before the patterns/lots changed. We also wanted to add a backsplash in the kitchen. We dropped into the showroom to see backsplash options. Lisa/owner was very friendly and great showing us options/answering questions and providing us grout and tile samples to take home and view there. Matt/Owner, later came out to give us an estimate and confirm what we were thinking. Matt answered any questions and measured and provided us an estimate before he left. Of course we already had chosen what tile we wanted by this time. Matt came when he said he would and installation began when he told me. Some other options I explored, I had to independently figure out installation. Which took a long time trying to get find someone or get someone to get back to me. Floors n More was also competitive on price, compared to other quotes we got. What we liked was they could give us a firm date on install. They also said they would work with us on installation. The amount of rooms we were doing, was going to be a challenge on moving out furniture/clothing/etc. Some other companies, said we had to have all rooms cleared out before they began. We were able to cycle through rooms, that made it more manageble to accomplish. We liked that Floors n More have their own people that do the work. Ramone/installer, arrived on time. He was very courtious/efficient/cleaned up at the end of the day/listened to any questions or concerns we had. He accomplished our job in a week. Floors N More was great to work with. I have already recommended them to at least 3 of my friends/neighbors.

I recently had my flooring redone by Matt and his team, and overall I am very pleased with the…read moreresults. Matt, the owner, was extremely attentive throughout the process--he checked in with me regularly and even sent progress photos along the way, which I really appreciated. His crew was polite, efficient, and worked quickly without leaving any downtime between steps, from sanding to laying the floors to installing the baseboards. One thing I really value is that they stood by their work. After the main job was complete, they came back promptly to fix small areas that needed attention, such as caulking and a few misaligned nails in the baseboards. The finished floors are smooth, level, and feel wonderful to walk on. One critique would be the pattern of how the planks were laid. In some areas, the seams line up in a way that feels a bit repetitive, and I would have preferred more variation in the staggered pattern. That said, the quality of the workmanship and customer service was excellent, and I would happily recommend Matt and his team to anyone looking to have their floors done.

I called Mike's tile after having had a contractor bail in the middle of the job. Mike answered the…read morephone. Got me into his schedule right away, came right on time, did the entire job in one day and even cleaned up after himself! Mike is phenomenal! Fast, great prices, AMAZING WORK!

had Mike come install a back splash for us. Looks good. Very clean work. Dont in one day. good…read morepricing when compared to other quotes

We used Cranmore flooring for our 3 bedrooms needing new carpet as well as our loft getting some…read morenew vinyl. I first checked on Facebook for recommendations and their company was highly recommended. I had put in for a consult and within minutes I got an e-mail to set us up for a measurement. We then went into the office and picked out carpet first. We put in our order back in June. After ordering that, we found some vinyl we liked and ordered it mid-July while awaiting the carpet. The carpet was taking forever to be delivered, with multiple delays. We actually received our vinyl before the carpet was ever delivered. Finally, come beginning of August we reached out to Cranmore again, as we had not heard about the carpet and it had already been almost 2 months since we initially ordered it. We heard back from the company, that they would make it right. They gave us a discount and upgraded us to a better carpet that they had in stock since they weren't able to tell us when ours would be delivered. The end result was the vinyl, and carpet looks amazing, and we are very happy with it. We understand things happen out of their control, but in the end they made it right.

This company recommended to me for our shower project by the great company that did our kitchen,…read moreand I'm extremely disappointed!! They used a series of independent contractors (no employees) to complete our work which was shotty to say the least. All grout lines are inconsistent, edging is off on many places, and floor sloping is not right. Tiffany never called to check in and Art never answers or returns a call (only texts), and they didn't even bother to come see the completed work either. Had they bothered to come look at completed product they would've see a yard full of tile fragments/trash and white spray from tile saw all over the yard since they didn't tarp. They left all the boxes from tile sitting in side yard, their lunch drinks and trash on our bathroom counters, and drips of grout/mortar stuff everywhere. And finally they threw a bag of leftover grout over the wall since they didn't want to bother opening the gate. So I spent hours cleaning up and will have to wait for a ton of rain for my yard to ever look okay again. I have to paint the walls around the project from them needing to hire a drywall expert and deal with a final result that, being very generous is okay. I would never recommend them to anyone and would actually highly recommend using anyone else.

Absolutely top rate work. They've cleaned and regrouted our tiles twice now and were very happy…read morewith the work - highly recommend!

They did a beautiful job! My tiled floors were cleaned thoroughly and grout was resealed. He also…read morerepaired spots in the grout that had been damaged. Rob showed up on time for the estimate and again, on time to do the job. Very happy!