We worked with Erick he came highly recommended from other friends who have used his services in…read moretheir homes. Erick does work with his own flooring vendor. The flooring vendor was great to work with they had good options. The workers who completed the work in our home were kind and efficient. They had our floors done in about 3 days. It was great. We are very happy with our floors and how everything turned out. I would highly recommend.

Eric and his amazing crew replaced all flooring in our 6000+ sf home in June 2025. Eric did a…read moregreat job of measuring what we needed to order which included wood and 3 different carpets. His crew, especially Aaron, were on-time every day, polite, and they worked super hard to get the install done before our company arrived!!! Extra kudos to Aaron for the extra time he had to spend hunting down a roll of special carpet that was misidentified by the broker. We've recommended ESP Floor Covering to many of our friends!!!

I couldn't be happier with the service that Brandon provided. They did a dustless demo and the…read moreinstall was done quickly. His attention to detail was absolutely appreciated. The floors look great! I would rec to anybody

As a real estate agent, I have used this company twice now for my own listings needing carpet…read morereplacement with minimal cost. Brandon had a great selection of very affordable options that showed so much nicer than your typical "builder grade" carpet, and I have since referred him to several happy clients.

This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

would highly recommend. great selection and prompt installation. The installer was very…read moreknowledgeable and respectful of our home.

I Used AAA+ flooring to remove/replace around 1100 square feet of tile, new molding as well as…read moreadding carpeting. Bill and Doug were very responsive to my multitude of questions. They always responded the same day to my questions, including on weekends. The project finished on schedule. The installation started very quickly and was done professionally. The team was always conscious of us being at home and worked to accommodate us as much as possible. The result looks really good! I would highly recommend AAA+ for flooring.

Joe did such a wonderful job on our house remodel! He installed all of the tile and carpet…read morethroughout the house and bathrooms. The bathroom shower tiling came out beautiful. He is extremely meticulous and detailed. We were very happy with everything. Really helped to increase the value of the home when we listed it for sale! Highly recommend! Great value!

We have worked with Joe multiple times and can truly say he is one of a kind. He is extremely…read moreknowledgeable, takes pride in his work, uses high quality materials and is fairly priced. He answers all of our questions and truly puts the customer first.

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

Stop looking--you found the right place and people. I truly could not say enough good things about…read moreCrafted and the entire Crafted family, but I will try. After a different contractor walked off our job in the middle of the pandemic, we never felt like we would feel confident hiring anyone again. I am so glad we took the leap of faith and hired Crafted. The entire experience from start to finish was a breeze, but more than that, it was enjoyable. The choices that were offered to me in one beautiful showroom made everything that much easier. I'm truly grateful to Mike, Gia, Julie, and the entire team. The most exciting part to me is thinking about what space they can remodel for us next.

Great selection, very helpful, recommended an incredible installer. We had luxury vinyl installed,…read moreturned out beautiful. We couldn't be happier.

Thank you Lyle and Kenny for a beautiful job on our new flooring. Our house looks so beautiful the…read morecraftsmanship is amazing. The only downside was the dust remains from the tile demolition. We will recommend you to all our friends.

Love how my floors look! The grout is so clean. Did not have to ask them to go over any spots…read morebecause it all looked great. They also had installed our carpet a couple of years ago and did a fabulous job. Really good quality. This is the only company I will use. And I save money because they do not have a showroom - so their prices are good and quality is top notch. And I am real, real fussy.

Excellent Carpet Company I highly recommend GCS Flooring…read moreCompany (licensed, bonded and insured). They just installed new carpeting throughout my home. The carpet and pad quality is excellent. Installation is precision. GCSFlooringCompany.Com Brian is the owner- 602 770-7400.