I would have given 5 stars but you do have to wait! Not that... that shouldn't be expected. It's…read moreblood work and such. Which does take some time to draw. You don't want them to rush! LOL! You check yourself in. It's all pretty simple. There isn't always someone working the front desk. So, if you have questions... expect to wait. Otherwise it's a good experience. Unless you are afraid of needles. My phlebotomist was Arie and she was AWESOME!!! One poke and no pain! She got it on the first try! No bruise! Which isn't always the case! (Which is why I am glad I don't have Kaiser anymore!) I will definitely come back to this location again.

If you're reading this, YOU NEED AN APPOINTMENT…read more You may not get in if you don't have an appointment. I thankfully got here right at the opening and they graciously let me in. So thank you to the staff here. But if I had come in any later I doubt I would have gotten in. I had to fast for my blood testing and also this weird breath test thing I had to do. I didn't wake up and not drink even a drop of water or brush my teeth for nothing. So yes I am very thankful they let me in. Blood tests are fast. The breath test took some waiting of certain amounts of time pre and post drinking of a special drink you have to drink. Its was really easy and streamed lined and I was out very fast. I have to come back for further follow up testing and yes, I made an appointment.

There was about 29 people and it took forever I was wondering why when they called me to draw my…read moreblood there was a girl at the counter a girl with long eyelashes at the drawing station and a guy at a drawing station they just kept congragating together and making jokes and laughing these are sick people that's why we were there. Now I'm wondering if your really focused on the patient if your acting like that. And that's why we all had to wait not professional at all.

They close down for the whole day. This is the 2nd day in a row that I went in for fasting lab…read morework. They do not answer the phone, so you NO WAY OF KNOWING THIS! Stay away from this location unless you love to waste time!

Signed in the kiosk. Sat for two mins, name was called....and out in 8 mins. Highly recommend…read morethis facility and Alma was a perfect Phlebotomist!

Very caring staff. Price for blood work is reasonable. Wish…read morethe insurance companies would disband so we could go into these places without fear of being in debt forever.

Unfortunately my experience here was one of the worst bloodwork experiences I've had. The front…read moredesk was unfriendly, understanding that it's during the holidays but you are a service, you should be kind to your patients. As a pregnant patient, I had a fasted draw at 1:45PM because all of their morning appointments were taken for weeks out. They got me in at 2:45pm and it was like being herded like cattle - called up a handful of names and brought us inside to wait in a line for a room My phlebotomist was kind, but felt very inexperienced. When she saw how many vials she needed to fill, she got some one else to double check which did not make me feel comfortable. She missed my vein for at least 2-3 minutes and after expressing it was very painful, I had to have her remove it and ended up leaving because the pain radiates up my entire arm. It was one do the worst bloodwork experiences I've had. I've never had issues with my veins and I've even had an IV put in during transit! Esp being pregnant and having to fast for so long, on top of them not getting me in for another hour after, it was very hard to stomach. I decided to use GetLabs and pay the extra money for a phlebotomist to come to my home, which was a much better experience.

The front desk here adds some random freaking insurance to your info every time you visit, so you…read morehave to file a grievance with your insurance every single freaking time you visit. They need to fire every single one of those idiots at the front desk. When they're not making up insurance info to add to your bill, they're rude as hell. They clearly don't want to do their jobs, so let them find another one. Preferably one that isn't public facing cuz they cant seem to even do the bare freaking minimum. Technicians are great tho, never had a problem with them.

I was sent here from Muir Health from across the street. There were two lab orders. Upon…read morearriving I gave both lab orders to the receptionist at the front desk. I gave her my new and current insurance card. They pulled up my old health insurance plan in their computer which was gone for two months. I told them to process the claim under the new insurance plan because that one was the one that was the most current. The technician draws blood and there was a large hematoma at the injection site for several days afterwards. The size was over 3 inches. Then I get the results from the two lab orders. One was never performed because they dropped the vial of blood and it broke on the floor. The insurance company sent me an explanation of benefits for the claim submitted to them for my service here from 3/25/26. The claim was processed by this office using my old insurance which i clearly told them was no longer being used or paid for because my employer put me on a new plan with better benefits. I told them to process the claim using my new insurance. They did not listen and used the incorrect information from my old plan. The health plan should not be paying for a claim this way. This was my first and last time I go here for any blood work. If they send you here from across the street from the hospital or urgent care go somewhere else.

I debated about leaving this review as I understand that businesses, even those in the healthcare…read moreindustry, are struggling at the moment. I made an appointment online a week prior. The sign on the wall said this location was "appointment only". I waited for 30min. Okay fine, things happen, I get it. What truly frustrated me was this: the receptionist asked me to confirm my FULL name, address, birthdate and THE SPECIFIC TEST I was taking in front of everyone in the waiting room. Actually, she just read it ALOUD from the computer. This is extremely inappropriate: 1) violation of my privacy; 2) did you train your employees on HIPAA?; 3) where is my right to consent? Are there really no better ways to confirm a patient's identity and purpose of visit? I chose Quest for convenience and this location for proximity, however I will NOT revisit. Absolutely horrendous customer service, punctuality and professionalism.

This is my 2nd time coming here for a last-minute physical for school and both times I have been…read morehelped by nurse Brooke, who's hospitality I really appreciate and would like to highlight in this review. Brooke is very knowledgeable, attentive, and has a way of dissolving your nerves! Today, an embarrassing moment happened while she attempted to draw my blood. I began to feel very unwell and Brooke was very accommodating to me and my needs at the time. She casually took out the trash and carried on with her job as if nothing happened, which, oddly, made me feel even more comfortable. I really appreciated that. I've done many blood draws on an empty stomach but today a valuable lesson was learned.

I've had amazing experiences here every time I've needed to come in. The staff is always friendly,…read morewelcoming, and very thorough. During my last visit for a TB test, through a different medical institution, I experienced a brief fainting spell due to anxiety. I let Wellness Mart know ahead of time, and the Concord team was incredibly understanding, supportive, and helpful throughout the process. Their compassion, professionalism, and accommodations made me feel comfortable and well cared for. I truly appreciate the excellent service and would highly recommend them to anyone needing their services!

Came here to get my blood drawn for my externship for school. I was able to call and book an…read moreappointment to get my blood drawn. I never been to this labcorp before I always thought it was a hospital use only. I never realized this building right next to hospital. It is a bit tricky to get parking so I suggest to come early to find a parking spot and give yourself time to find the place.

Nice staff. Blood draw was quick and painless…read more Time until results are ready? Total failure. I've been going to Labcorp facilities awhile, and give always had results available within 48 hours. I logged in to my account through them, and it doesn't even show that I had an appointment on Sunday. I hope they didn't lose my bloodwork like they did with a friend of mine.

This is mostly a "how to find it" post... Go through the main hospital entrance and stop at…read moresecurity. From there, continue in your original direction, around the information desk, past the gift shop, through the lobby and then the lab will be on the left. My experience was positive. Booked online, used the QR code from the confirmation email to easily check in at the kiosk and was called back 3 minutes early. My tech was great, sadly I forget names. I was in and out, in a few minutes.

Very friendly and professional. They processed me fast because I had made an appointmentread more

I had such a great experience Mobile Med!…read more Charity Manning, the owner, is a licensed phlebotomist and certified medical assistant who comes right to your home to do blood draws. This is an incredible service for anyone who is sick, homebound, or simply unable to get what they need done at a lab. In my case, the lab actually wouldn't do the bloodwork I needed to donate a kidney, so having someone come to me made the whole process possible. Charity was professional, very communicative, and incredibly gentle and kind during the draw. She made me feel at ease and took care of everything (she came to my house, drew my blood and even took my bloodwork to FedEx for dropoff) I plan on using her services in the future not only for myself, but also for my kids. Having someone trustworthy and skilled come to the house is such a relief! Highly recommended.

We used Mobile Med Services for a blood test for my mother. This service is super convenient, super…read morefast, and super friendly. We were able to schedule for a next day appointment and they made sure everything went as easy as possible. We saved hundreds on wheelchair transport and we highly recommend Mobile Med Service for anyone needing mobile service!

Contra Costa Imaging is one of the few facilities able to perform MRI scans with my implant, and I…read morehave had an excellent experience there. The front office staff is friendly, helpful, and professional, while the MRI technologists go out of their way to make patients feel comfortable throughout the scan. I especially appreciate the earplugs and eye masks they provide, which help make the experience much more comfortable. Their convenient location close to home is an added bonus. I highly recommend Contra Costa Imaging to anyone in need of imaging services.

The staff here is AMAZING! My insurance was being squirrelly and they went to bat for me. On the…read moreday of my scan the staff was all so sweet and attentive and made sure I felt safe and comfortable. They even gave me a warm blanket because I was chilly!