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Labcorp

3.6 (25 reviews)
Closed 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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Review Highlights - Labcorp

I saw Arie (not sure her spelling) she's a short Latina lady very nice she only poked me once and was able to find a vein.

Mentioned in 4 reviews

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Quest Diagnostics - Your driver was in a turn only land and cut me off with no blinker and almost caused an accident.

Quest Diagnostics

(50 reviews)

I was hesitant to utilize Quest Diagnostics for lab work due to all the poor reviews. The…read morereceptionist was a tad short in tone, but she was efficient and helpful. The phlebotomist (Mariana? Italian lady) was absolutely a charming delight. She drew blood painlessly and quickly, and she was engaging and so sweet. I did have an appointment, and they honored me before those that were there before me. I appreciate that since I did make the appointment and have to return to work. I was in and out in fifteen minutes.

I was sent here from Muir Health from across the street. There were two lab orders. Upon…read morearriving I gave both lab orders to the receptionist at the front desk. I gave her my new and current insurance card. They pulled up my old health insurance plan in their computer which was gone for two months. I told them to process the claim under the new insurance plan because that one was the one that was the most current. The technician draws blood and there was a large hematoma at the injection site for several days afterwards. The size was over 3 inches. Then I get the results from the two lab orders. One was never performed because they dropped the vial of blood and it broke on the floor. The insurance company sent me an explanation of benefits for the claim submitted to them for my service here from 3/25/26. The claim was processed by this office using my old insurance which i clearly told them was no longer being used or paid for because my employer put me on a new plan with better benefits. I told them to process the claim using my new insurance. They did not listen and used the incorrect information from my old plan. The health plan should not be paying for a claim this way. This was my first and last time I go here for any blood work. If they send you here from across the street from the hospital or urgent care go somewhere else.

Labcorp - Lafayette location closing Monday.

Labcorp

(74 reviews)

Thank you Shanice Brown at Lab Corp. A terribly busy day at the Lab today, but Shanice always had…read morethat smile and patience. She took the h time out to thoroughly explain to me the proper way to collect the specimens for my 4 year old granddaughter. It made the procedure easier and uncomplicated. Kudos to you Shanice Brown.

Unfortunately my experience here was one of the worst bloodwork experiences I've had. The front…read moredesk was unfriendly, understanding that it's during the holidays but you are a service, you should be kind to your patients. As a pregnant patient, I had a fasted draw at 1:45PM because all of their morning appointments were taken for weeks out. They got me in at 2:45pm and it was like being herded like cattle - called up a handful of names and brought us inside to wait in a line for a room My phlebotomist was kind, but felt very inexperienced. When she saw how many vials she needed to fill, she got some one else to double check which did not make me feel comfortable. She missed my vein for at least 2-3 minutes and after expressing it was very painful, I had to have her remove it and ended up leaving because the pain radiates up my entire arm. It was one do the worst bloodwork experiences I've had. I've never had issues with my veins and I've even had an IV put in during transit! Esp being pregnant and having to fast for so long, on top of them not getting me in for another hour after, it was very hard to stomach. I decided to use GetLabs and pay the extra money for a phlebotomist to come to my home, which was a much better experience.

Labcorp - Main entrance with a check encounters.

Labcorp

(46 reviews)

This review is for Erika V. I have been going to Labcorp for many years, and she is truly the…read morereason my visits there have gone so well. Whenever she is the one helping me, the experience is always a positive one. Whether she is drawing my blood or handling my paperwork, she is consistently kind, patient, professional, and excellent at what she does. That means a lot to me, especially because I often have a lot of tests, which can feel overwhelming. She always handles everything with so much care and understanding, and it truly makes a difference. Also, for anyone concerned about wait times, having an appointment usually makes the process much smoother than walking in.

LABCORP * 1 star. PATRICE ***** 5 stars…read more I wish there were a separate page on which to give a review for a staff person. My two stars are just two of the five and more stars deserved by the hard working, patient staff members working this last Saturday, March 14 morning at this way understaffed location. They deserve five stars for their courage and courtesy. The gentleman at the front desk was, you could sense, way overworked, but holding up well despite all that, and maintaining his courteous, patient self. Thank you, sir! I want to ESPECIALLY commend PATRICE, my technician (I so hope I remembered her name correctly), for her professionalism and her caring interest in her patients. While drawing my blood, Patrice inquired about my amount of daily water intake, I think because my veins are small and difficult to see well. And she proceeded to discuss with me ways to get enough water each day. She was kind, cheerful and interested in me as her patient. This kind of caring is rare. Her draw was also painless. Now back to Labcorp issues. My husband and I have been using this lab for a long time, starting with its location within the hospital building. We have watched it fall off a cliff as the corporation has become way understaffed. Last year, with an appointment, I waited forty five minutes on a Saturday morning for my fasting labs. Yesterday I had a 9:30 a.m. appointment. I got there at 9:15, did my sign in from the car by their new texting sign in system, and got texted right away to come up to the desk inside . My heart rose! The lab lobby was just jammed with patients. My heart sank. But I got called for desk sign in immediately! My heart rose! I did about five more minutes of sign in at the desk, and then got called for my draws within only about five minutes (interestingly, along with several other patients.) My heart sang! I was hopeful! BUT THEN, I waited for a full half hour in the blood draw room. My heart and my hopes for a Labcorp revival plummeted! My husband had a 9:35 a.m. appointment, and waited in total, about 40 minutes to get tested. It would appear that Labcorp is trying to streamline patient processing time by putting in new, automated patient sign in methods, and perhaps changing their patient call in process (8 patients called in at once?) But without enough staff it's pretty useless, besides adding to our overly robotic life experience. There have been many signs of employee burnout over the past year or two at the desk, as well. I truly feel for anyone trying to work for Labcorp these days. One would think that somehow Labcorp could lower their profit goals just enough to provide the kind of quality service that people need. John Muir, WHERE ARE YOU in this matter that is affecting so many lives? We at least need other lab company options. Has Labcorp become a monopoly? We are genuinely puzzled. But again, PATRICE, YOU ARE AN ANGEL! YOU ARE THE ORIGINAL REASON FOR MY WANTING TO WRITE A REVIEW! I hope you can see it through to where Labcorp and John Muir get their act together and can once again provide good service and a really good work experience to worthy employees like you! Thank you for being there!

Labcorp - laboratorytesting - Updated May 2026

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