Horrible follow through. I was supposed to get a call about lab results - not only did they not…read morecall but I even called to ask for it and they said they would contact me but never did. Disappointed in how difficult it is to contact them even via phone - long hold times. Horrible experience, and so slow considering if people come here, it's usually for a relatively urgent reason. AFC is far but way better.

I came in to have my TB test results read and was told there would be no wait. However, after…read morechecking in, I waited about 5 minutes while another patient who arrived after me was helped first and received their results before I did. When I asked about the order, the staff member did not provide a clear explanation and instead had me wait an additional 10 minutes. After that, my paperwork appeared to be ready, but the staff member stood behind the counter discussing her weekend plans and delayed giving it to me for a few more minutes while pretending to be occupied. Overall, the interaction felt dismissive and unprofessional. For a simple and quick service like a TB test reading, this experience took much longer than expected and could have been handled with basic courtesy and communication. I hope the clinic improves how they manage patient flow and treats patients with more respect. DO BETTER!!

I must say for a Dr's Office , Dr Rao's office is the best hands down! Great staff , super clean…read morefacility and Dr Rao has a very gentle, calm soul! I felt comfortable, welcomed and relaxed as a new patient. I would recommend Dr Rao and his superb staff to all those in need of an Ortho Dr!

From the owner: Republic Brain, Spine and Orthopedic is a team of fellowship-trained orthopedic spine surgeons and…read moresupporting providers led by Dr. Santi Rao. The orthopedic specialists in our Northern California clinics, now serving Concord, Sacramento and San Francisco areas perform a range of procedures and surgeries to address acute injuries impacting joints, bones, muscles, ligaments, tendons, and cartilage. We treat the entire body and our minimally invasive surgical and non-surgical treatment options allow us to meet the individualized needs of our patients while achieving the best possible outcomes. Call us to schedule an appointment today.

I couldn't get my new health insurance app to work - and I needed care for my son asap - made an…read moreappt here for the next morning. The clinic is beautiful, well organized and so clean. The front desk staff were so sweet and helpful. NP Bautista is a star and provided educational and high quality care to my son. We are blessed to have this clinic here at the Streets of Brentwood!! Their mission statement says their goal is to offer high quality accessible and affordable care to the community, and they absolutely do all of that!!

Would give 0 stars if I could. I called to ask about…read morefollow-up care after an ER visit while I'm still waiting for my Medi-Cal to be approved. Before I could even finish explaining, the person who answered cut me off and said, "that's an ER visit," in a very dismissive tone. I tried to clarify that I had already been to the ER and needed follow-up care, but instead of listening, I was met with rudeness and ultimately hung up on after expressing my frustration. This was extremely unprofessional and disappointing--especially for a place people rely on for medical help. Basic communication and respect should be the BARE MINIMUM . I never feel the need to leave reviews but I don't want others to have my experience. Seek elsewhere

Absolutely unacceptable experience at StatMed Urgent Care in Lafayette. I had a 9:00 AM appointment…read moreand arrived on time--only to find the clinic completely closed. One receptionist was sitting outside on his phone, but the doors were locked and no staff was inside. A line of patients formed outside, all confused. They didn't let anyone in until 9:15, and then told me it would take another six minutes for their computers to boot up. I was the first person there, first to check in, confirmed by the receptionist the first apt, yet they took someone else before me not due to urgency of situation but because staff claimed the computer showed otherwise, which simply wasn't true. When I asked the manager, Dejanae, she said appointment times "don't matter" because it's a walk-in clinic--yet if you're late, they cancel your appointment amd will tell you no walk ins are available. Makes no sense. Management was rude, argumentative, and refused to tell me how to file a formal complaint with the clinic. The rest of the front desk staff was equally unprofessional--talking down to me, raising their voices, and offering no accountability. I also asked for a copy of my medical records and how to access them, and they didn't know how. I asked if I had to sign releases to send recording sto my doctors and they said "um no I don't think so", no one was clear. That's not just bad service, it's unacceptable and may be illegal in terms of California Healthcare laws and rights. It took over an hour for a simple and common urgent care issue that should have taken 5. The experience was chaotic, disrespectful, and completely unprofessional. Their behavior and service stinks. Avoid this clinic if you can.

Great place to come in for minor emergencies…read more It's always been quick and helpful. Much better than John Muir which is always packed.

Had a great experience at Manteca AllCare on May 6, 2025. The front desk staff was so pleasant and…read morewelcoming. The NP and his team were professional, friendly and explained everything clearly. I really appreciated the practical health advice - easy to understand and doable. Seniors would really benefit from a clinic like this. Highly recommend!

Business is listed as a walk in clinic on their website. There's no option to schedule an…read moreappointment online. I arrived at 8am when they opened, one of the first in, to be told they don't have appointments until 230pm. Ended up going elsewhere.

I've gone here for a very long time every staff never here gives a great care to their patients…read more And since I've been here for a very long time I've seen the amount of people who truly care for their patients. They had art painting classes to reduce stress for the elders and it's was beautiful to see how they infect with our Latinx Community so well. The care is always good. Sometimes if you truly don't like it they always give you suggestions on either switching doctors or referrals. So it's never an issue.

Since my daughter's primary care physician did not have any availability when needed, my husband…read moreand I scheduled an appointment for her at this Walk-in Care Clinic, since they unfortunately do not have one in Fairfield. Upon arrival, we were greeted and checked-in by the staff at the front desk, who seemed friendly enough. Since we arrived quite early, we had a little wait before being called back to be seen. We are pleased by the overall quality of care that our daughter received here. The medical assistant and nurse practitioner who saw our little one were friendly and excellent with our daughter. The nurse practitioner was knowledgable on the various illnesses currently going around and prescribed the appropriate medication for her. Overall, we are thankful that there are walk-in care options when primary care physicians do not have any availability for that given week. However, walk in care unfortunately does not see all types of patient complaints. If you have a sick child, this is definitely a viable option though.

I wouldn't recommend coming here with a pretoddler. The staff were all very friendly from frontdesk…read moreto nursing. I brought my 2 year old here and I could tell that the provider doesn't typically see little ones from the way they did their exam. I guess ultimately I got what I wanted and the wait wasn't long due to only a few people waiting. I'm just saddened by how poor our medical system is from my regular clinic not having access to take us and how urgent centers typically use midlevels to provide care. I think Northbay urgent care might be better but more busy.

Needed to see an emergency pediatrician asap for my baby. Walked in. Saw us the same day in office…read more Thought it was covid, but it was just a cold. Dr. Liang gave some otc suggestions and said she'll be better by Friday and he was right... down to the exact day!

I was having a lot of trouble finding a speedy and affordable TB test for employment. I called…read moredozens of places with no luck who wanted over $200. I found this gem, and got my TB test the same day I called and for only $50. Thank you so so much for helping me! I recommend anyone come here for any other service they provide. The doctor was friendly as well as staff.

I would have given 5 stars but you do have to wait! Not that... that shouldn't be expected. It's…read moreblood work and such. Which does take some time to draw. You don't want them to rush! LOL! You check yourself in. It's all pretty simple. There isn't always someone working the front desk. So, if you have questions... expect to wait. Otherwise it's a good experience. Unless you are afraid of needles. My phlebotomist was Arie and she was AWESOME!!! One poke and no pain! She got it on the first try! No bruise! Which isn't always the case! (Which is why I am glad I don't have Kaiser anymore!) I will definitely come back to this location again.

If you're reading this, YOU NEED AN APPOINTMENT…read more You may not get in if you don't have an appointment. I thankfully got here right at the opening and they graciously let me in. So thank you to the staff here. But if I had come in any later I doubt I would have gotten in. I had to fast for my blood testing and also this weird breath test thing I had to do. I didn't wake up and not drink even a drop of water or brush my teeth for nothing. So yes I am very thankful they let me in. Blood tests are fast. The breath test took some waiting of certain amounts of time pre and post drinking of a special drink you have to drink. Its was really easy and streamed lined and I was out very fast. I have to come back for further follow up testing and yes, I made an appointment.