Initial impression: parking spots are limited for the size of the salon, the inside is huge and so…read morebeautifully designed - by far the best nail salon interior After Service: the staff was super friendly and attentive, I personally like just letting them go with what they think looks best and she even helped me choose my color! Overall 10/10 experience and would come back

One of the best nail techs in Charlotte, Lana, works at this location…read more However since the business changed ownership the service at the front desk has also clearly shifted focus. Today I arrived at 10:03am, and by the time I worked my way up to the counter, at 10:10 am I was told I would need to come back in an hour to see Lana since she was already with a client. This is common and fine, especially if you have a preferred tech. So, I was more than happy to return. I returned under an hour later at 11:05am and was told she was already with someone else and I mentioned I was back in less than an hour later. That's when the receptionist could have cared less. She stated she didn't tell me that, and that it was someone else, which it was. The lack of communication and care clearly relayed we don't want your business, or you can just keep trying. The dismissive attitude was clear. So, time to move on. What a shame. I have come here for years and now none of that matters.

The last time I visited here there was a huge spike in what I expected to pay for a fill in. 52.00!…read moreThat's almost twice the cost of another place I have gone to recently and double what they used to charge.

They got magic hands! Pedicures are pretty affordable, $35 for normal pedicure!…read more They were so sweet and so funny with our visit.

Good place but they need to hire more people or come up with a better wait time solution.... I've…read morewaited HOUrs for a simple eyebrow touch up which takes like less than 5 minutes.

Really like this spot, they were very professional and friendly. I can actually tell that my toes…read moreare done. It's not sloppy. They know their custoners by name and greeted every one that came through there door with a warm hello how are you today!!

Amazing, relaxing pedicures like no other staff are super friendly I come every time I visit my…read moredaughter

Apparently, I'm late to the party! Looking gor a new spot. I have a unique situation. Im a simple…read moregirl. No tips, short nails, but i have long nail beds. I always go classic and short. I was pleasantly surprised. I came on a Sunday and it was bustling. Almost all techs and their 25+ chairs were filled including 15 Mani spots. Therefore, I can't complain about feeling rushed. I decided on the uptown Pedi and polish change. The chairs are beautiful but not strong in massage. I guess it's the make/ model. However, i was granted a mimosa after I sat down. That was great. It was decent. The tech was OK. I dont care for flowers, this I requested the green tea but got rose instead; fine. My face isn't down in the bowl. They tried to have me get my nails done simultaneously but I declined. I wanted a relaxing experience vs a rushed one. I went simple bubble bath on nails as im interviewing. I liked the polish change but she was very nervous about cutting the nails so I had to. Again, I like them short. Im very active. All-in-all it was an ok experience. I can see why the fan fair. Its a beautiful spot. Make sure you request an established tech though. I can see where issues would arise. Im not a fanbof my toes but I get them done regularly so im not going to freak out.

Bisou Nail Boutique is a beautiful new salon with a clean, modern atmosphere. The décor is stylish,…read moreand they offer drinks while you relax. They also feature artwork for sale, which adds a unique touch. I was very happy with the quality of my pedicure -- the regular polish lasted an impressive three weeks. My manicure lasted about a week, which is typical for regular polish. The only downside is that tips cannot be added to a credit card, so be prepared to bring cash or use Venmo. Overall, a great experience, and I would definitely return.

No massage chair and they do not use the plastic 1x use liner for pedicure foot soak. I hope the…read moretubs are sanitary but not sure as they just fill it with water and a blue tab. I went for the $40 Classique pedicure and it says includes cuticle and pumice for the feet and she kept waving a yellow bar saying this is it unless you pay $10 more for better care. It was all just ok.

I had been searching Charlotte for a nail tech I could trust-- there's nothing worse than walking…read moreout dissatisfied with your mani or pedi. Actually, there is something worse: finding an excellent nail tech who's unprofessional and doesn't respect your time. But thankfully, that's not the case at Modish. From the moment I sit in the chair, it feels less like a nail appointment and more like a mini therapy session. The girls are incredibly warm, welcoming, and full of positive energy that instantly lifts your mood. Leacka and I always go all out, and my nails come out flawless every time. Malisa does my daughter's nails, too, and we're both beyond satisfied with the care and attention we receive. Modish isn't just a nail salon--it's a place where you feel valued, relaxed, and genuinely cared for. I honestly look forward to every visit!

The Aesthetic: If you prefer a glitzy looking nail salon, this place is for you. The oversized…read morechandeliers make it feel extra fancy schmancy. The Price: Moderate- not very cheap, but not a fortune. Expensive for the area. I like to tip a little more since these techs are working with their hands all day. The Value: I feel that I get my money's worth every time I come here. They do a lot of layers of gel polish, and it stays on for a couple weeks! The Parking: It's in a strip mall, so there is ample parking. The Conclusion: Despite the poor reviews on here, I've never had an issue. It does take forever, so take that into account. I love that they take there time. Give it a shot!

I went on a Friday morning. I stood at the front desk for about 10 minutes before someone…read moreacknowledged me. It was not packed, but each person there (3) was working with someone. I was finally acknowledged and was given instructions after I stated what I wanted. Kelly came over to complete my service. She didnt speak much at 1st, but she warmed up. She noticed I wasnt having a good day. It was very kind of her to be concerned. She did a good job on my service with correction, but a couple of things were not done that well. The building looked nice and clean. I used the restroom. 2 things stood out. #1 My pet peeve in ladies restroom, no hook for our purses! #2 spiders of all shapes and sizes were in cobwebs in there. I got out of there as fast as I could. I think I may return to see Kelly. I just want to make sure she doesnt feel the pressure of completing my services quickly to help someone else

This was my first visit at this nail salon and the parking lot was empty. There were three people…read moreinside this huge salon and one guy on the phone the whole time. The older gentleman was the one that was going to do my nails. Everything was going fine until he kept put that drill on my nail and had the acrylic super thick that he couldn't paint it correctly. So I mentioned it to him after he got upset he tried to fill the thick nails down and the lady offered to paint my nails. Hours wasted in this empty salon and she painted my nails to only look horrible still. Please close down this shop or hire younger people that know what they are doing. To add I have two cuts from his ignorance!

Love this place so much the atmosphere to the staff to the actual service 10 out of 10!read more

Love this place. We loved Alice and Nora! They were wonderful professionals quick and gave us great…read moreadvise and the price was unbeatable for the quality of these nails. My daughter had a kids French gel which the charged $22 no manicure just paint. I had tip added and gel for $60 I believe so good! We had soda and relaxed and left feeling super happy and pretty. We will be back. The vide is very nice I live their decor and it's clean and comfortable.

I want to be very clear and factual, because I was respectful and patient throughout this entire…read moreexperience. This was my second visit to this salon. During my first visit, I requested a design the nail tech said she could do, but ultimately could not, so I settled for a simpler design and paid without issue. For my fill-in appointment, I arrived on time for my 5:30 PM appointment, but my service did not begin until 6:00 PM. I showed the same nail tech the design I wanted, and she confirmed she could do it. Unfortunately, she struggled throughout the service, repeatedly removing and restarting the design. By the time the salon was closing, my nails were still not finished. After nearly two hours, around 7:45 PM, I politely asked for the design to be removed and a plain polish applied instead. I did not raise my voice or cause a scene, and I even apologized for the tech having to stay past closing. I paid in full and left calmly, although I was unhappy with the service. The following morning, I received a text from someone claiming to be a manager, stating that I was BANNED from the salon like I'm some kind of criminal. I found this unprofessional and disappointing. At no point was I rude or disrespectful. I was patient, communicative, and understanding, even when the service could not be completed as agreed. I would have appreciated an apology or accountability from an incompetent nail tech rather than being dismissed for calmly expressing dissatisfaction with a service that was not delivered as promised. What I received instead was deflection and lazy management. Sounds like a lawsuit for discrimination. Be blessed.

Bad service. I was disappointed because they said they have a nursing discount, but apparently not…read morewithout your badge. I have a picture of my badge, a picture of me WINNING AN AWARD as a nurse, and my email account with my employer. The person at the front desk (owner or manager) was very rude and literally made me GO HOME TO GET MY BADGE, and the way she told me I would have to do this was rude and condescending. That is obviously not a discount to make their business friendly to nurses, as most nurses do not have their badge on them at all times. I will not go back here nor would I recommend any of my colleagues to come here. It was quite a let down. I expect better service especially from a place that pretends to care about nurses and they hard work that we do.

This nail salon is so good the quality was so nice My nails looked exactly like the photoread more

I really enjoyed visiting Olive Nail Boutique. The technicians are kind and the salon is clean and…read morewelcoming. I did have a disappointing experience, recently. I booked an appointment for nails and feet with a design. My technician, Kat, took a photo of the design I wanted and started the service. I was very excited about the job she was doing, however, near the end, I noticed one nail on each hand was missing a detail, and when I politely pointed it out, she said she couldn't finish it because she was running behind, adding that other clients had already been waiting. I left feeling the service was considered good enough even though it wasn't complete. A more customer-focused solution could have been offering a quick touch up later that day or the next morning. Two days later, the polish began to chip, and I didn't feel comfortable returning. I really enjoyed my experience with other technicians there previously and I'm sad that I won't be returning due to this experience which left me upset and disappointed.