I've used Bay Village Cleaners for wash-and-fold a few times now and they're always courteous and…read moreefficient. Turnaround is about 1-2 days - I usually dropoff in the morning and pick up the next day after work. Wash-and-fold is $1.50/lb with a 10 lb minimum, which is typical for the area.

This is an excellent dry cleaners. Reasonably priced, great turnaround time and they also offer…read moresome tailoring services. The staff is friendly and helpful. I can't say enough about Bay Village Dry Cleaners. I use their services weekly and have always had positive experiences.

Love the Whitman location. For the first time I did the…read morepickup and delivery service and it worked out very well. The alterations were excellent and the comforter came back looking like new.

A little pricey, but all in all, great service and great results. I would recommend.read more

I've been on their subscription plan for few months now and literally every other time I drop my…read morelaundry off they charge me either additionally or outside of my subscription plan. It's so frustrating bc it happens so often. And they're so rude and annoyed about it when I ask them about charges and just told me to call the customer service and didn't want to deal with my questions even though I was being nice about it.

This place used to be good. But in the last two months they provided me and charged me with items…read moreof clothings that aren't mine. Additionally items of mine are missing. Very frustrating and stressful experience to realize items of your clothes are missing and you have someone else's clothes mixed with yours. I had a total of 10 items that weren't mine in my bag. I can a only imagine the frustration of the folks who's these items belong to. I am asking for a full refund and never coming back here again. Highly unprofessional, irresponsable and costly when you add in the new items I will have to purchase due to their negligence.

For 3 blazers and one dress they were going to charge me $98! Avoid at all costs, take your stuff…read moresomewhere else

Great job with alterations, stitching up holes etc. They did a wonderful job on some of my dresses…read moreand other articles of clothing. Very impressed.

Dry cleaning always comes out fantastic. Great service and I've gotten many alterations done here…read moreas well.

Maria is a wonderful lady. I come here often enough for her to remember my phone number and name…read moreassociated with my account in the system. It means a lot to me to have her remember me, it just shows that she cares about her customers and not just their money. I would just walk in and she greets me with a smile. She inputs what I have and print out my receipt, then off I go. Pricing is very reasonable considering the location of the business. Oh they have a $10 minimum charge for credit card (it's a small family owned business so it's expected) bring cash if you have any cleaning under $10. My only complaint is the limited parking, I would have to be lucky to get a spot or I would have to double park real quick to drop off or pick up.

The worst cleaners in all of Boston. They destroyed my suit, tearing the inner lining and breaking…read moreoff the buttons, then wanted to charge me $150 to fix it. Scam artists. Worse of all they didn't even do a half decent job cleaning my suit and shirts. Never go here, if I could give them negative stars I would. Additionally, my suit wasn't ready for 2 weeks after they said it initially would be.

This is the worst cleaners ever. After asking him if he knows how to handle Canada Goose jackets,…read morehe said yes and shrunk all three jackets and completely ruined the jackets. The jackets appear discolored, the stitching is coming apart, and all the fur is gone. After addressing this with him, he said he would fix the matter and to come back in 5 days. I come back and the jacket is even worse. The jacket won't zip and he tells me I'm not trying hard enough. So I tell him to zip it for me and when he couldn't, he says "this has never happened idk what you did". Now I'm completely flabbergasted at how he has tried to turn this on me. He refused to replace my item and told me he will only give me 100 dollars for the jacket. When I paid 1000 dollars and it is only 1 year old. He was rude and unprofessional. Don't bring your stuff here

THEY DESTROYED MY EXPENSIVE WOOL SUIT PANTS. I brought an expensive Isaia suit for cleaning, with…read morerequest to take out a tiny blood stain on the knee that wouldn't have been noticeable to someone who wasn't looking for it. A few days later, it comes back to me in the condition seen in the pictures. With a gigantic hole in the right knee, thus completely ruining the suit. Tony, the owner, said he'd take care of it, and gave me the contact for the person they outsource their cleaning to, but in the end, they blamed me, and to make me "happy," they offered a pittance compared to what that suit it worth. The owner at least seemed to feel bad despite in the end not offering to make it right by any stretch of the imagination, but it doesn't in any way make up for the damage to my favorite suit which was barely a year old I wouldn't ever go back nor would I recommend anyone else to either. In fact I wouldn't trust them to clean my toilet, let alone anything nice.

All these good reviews seem to have gotten to their heads. 'Condescension' just about sums up my…read morebrief yet painful encounter with the old man, who must have been so pressed for time (it was just after lunch, so maybe he gotsta poo?) that my sincere concerns about a stain on a Chanel dress had him teasing me x3 (with eyes, attitude, and sarcastic quips like, "Do you know what dry cleaning is?") Clearly, Berkeley Cleaners does need my business, but cordiality does wonders for the soul--and one's standing on review sites like this.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.