Fuck their customer service. I didn't have a mask so I asked to go through the drive through. And they wouldn't even let me do that! Do people even know how to operate under a capitalist market? God I live across the street and walked here and just wanted a donut. Thanks for nothing. read more

My husband and I went to Krispy Kreme today for a special breakfast. We are not regulars (currently) and my husband grumbled because he didn't want to go as badly as I did. However, he couldn't resist the excitement of recieving (for free) a hot off the line glazed donut. Talk about melt in your mouth. Y.U.M. I complimented the free donut with a lemon-filled glazed donut. Wow. Their lemon-filling is delish. Great flavor. Not so much a fan of the chocolate (I tasted my husband's), but then again, I'm not much of a chocolate lover. I'd rather have something a little tangy or tart (aka: lemon). One thing I'm not sure of is whether or not the "Hot Donuts Now" (may have the wording wrong. Refer to URWhatUEa T's post for what it actually says) sign is an indication of when you can go in and get a free donut. They probably don't do that all the time, but it was lit when we went in this morning. :) read more

The best fresh donuts in town. We love to go there for a free hot donut! read more

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I've eaten here ever since I was a child, and now that this business has gotten rid of their pizza kolaches, it's lost my business forever. There's no reason for it. So it was fun while it lasted. read more

What a nice experience at my first Krispy Kreme store! I was having my car inspected a few doors away so I wandered over to Krispy Kreme while I waited for my car. Very friendly greeting from the girl behind the case (Marissa?). Ordered two donuts and a coffee. The total came to $5.06. I gave her a $10 and then fished around in my pocket for the $.06 but unfortunately I didn't have any coins. Rather than giving me an annoying (but correct) $4.94 in change, Marissa said: don't worry, I'll take care of the $.06. She then handed me a $5 bill. Her act of kindness has made me a Krispy Kreme customer for life. Bravo! I was so appreciative, I gave her a $1 tip (and I never tip at fast food places). The location itself is very nice. Much more modern than I expected. Big windows looking into the kitchen too. The only negative was that the store was ice-cold. I'll definitely be back. read more

This location is by far the WORST KK I have ever been to!! I have always loved KK but this location never has the glazed hot & ready when the light is on. They run out of donuts all the time and forget about going and getting promotional donuts. None!! Tonight we got there at 10:07 and their light went out at 10pm. The dozen of glazed they handed us were ICE COLD AND HARD AS ROCKS. They claimed they were from the hot and ready batch but that would be impossible!! I guess I will have to visit the one in San Marcos another time. Please get your business in order!! So disappointing AGAIN!! read more

Waited for over a week to come and try the new Reese's doughnut after countless of advertisements for it. Took my family. We ordered a dozen and 4 extra on the side. After the first 2 bites I realized the doughnut did not have the drizzle on top like the pictures showed me and Krispy Kreme advertised. I asked an employee what happened and he mumbled saying "Oh I don't know." I asked well is there a way to find out? He mumbled again and says "maybe I can ask my manager?" I said yea theh might have the answer. Manager then proceeds to come out and tell me very unapologetic or shiwing any emotion saying they ran out and it's at a different store then proceeded to walk way. Poor service. Poor management. Huge let down. read more

Krispy Kreme - Reese's with no drizzle. Looks like a basic 7-11 doughnut. - Donuts Near Me - Austin, Texas

Went for Family Night. Pedro was amazing with helping our little one figure out how to decorate her own doughnut. We were never offered a free doughnut even though the people in front of us and behind us got one. Why 3 stars? Dianne took our order. It was incorrect. When I told her it was, she insisted I was wrong... Like I don't know my own order? Ridiculous. Normally love Krispy Kreme but this really turned us off. read more

I went to this Krispy Kreme s this morning to get several dozen donuts for a store meeting, I asked the server for a wide variety of minimally repeating flavors. As I got to the store to open for the meeting I realized the donuts were in a total of 4-5 varieties repeating 2-3 times in every box. I am very disappointed in this and will no longer be using Krispy Kreme for business or personal functions. read more

I'll try to keep this short and sweet. Bad location and bad parking which is why I give it 4 stars. I definitely almost got hit twice. There is a car wash/auto shop next door and there are constantly cars in there with people not looking. Good donuts. Fresh, warm and always have good options. read more

Im here today because I got an email from K.K. Saying that today only 9/18. You can get a free pumpkin spiced donut. Since we are in the "pumpkin everything" season, I had to have one. I drive by my favorite K.K. Location everyday from work. I stopped in showed her my email, but I needed to show her my app. Urg. They just updated the app to something new, and I never updated it. My fault. She was so kind and thoughtful, trying to help me to get the new app to work. It wouldn't accept my password and then my phone was at 13%. My word! As I was still trying to get the app to work, which is completely my fault, and I should have been prepared before walking in. I think she had pity for my poor soul. She got the pumpkin donut and handed it to me. Thank you so much kind lady! And by the way, I have the app now, so I'm prepared for my next reward. Looking forward to it. As much as I would love to eat this amazing smelling pumpkin donut right now, I'm going to save it for my breakfast tomorrow. I would like to say, friendly staff. Kind and courteous. Clean. And always plenty of parking read more

We went here on our anniversary as soon as we walked in you could smell the goodness of these donuts! They offered us a hot fresh donut! They have a wide variety and something for everyone such as original, custard filled, strawberry filled, sour cream donuts which were amazing, and cruellers! We ordered 2 dozen donuts for parents and ourselves, the guy helping is Chris was nice and welcoming! Plus they served coffee to go with your donuts. There is a nice seating area with sofa to hang out and eat your donuts and plenty of seating. To bad there wasn't another location in Cedar Park but we don't mind the drive here. Plus they have a drive thru if that is your thing! All in all we had a great experience and will be back for more! read more

Great donuts and an excellent way to get diabetes. This review isn't about the donuts, but rather the Coffee...which is downright Terrible. It's often watered down and tastes burnt, very disappointing way to to wash down the delicious donuts. Horrible way to start the day. read more

Where I'm from (Houston) we don't get free donuts, heck, I don't even think we have a Krispy Kreme so before heading back to Austin, I made sure the boyfriend had to stop here for some. We didn't know that when the light is on, you get a free donut so just imagine our surprised faces when we walked up to the counter and two hot fresh donuts were fresh off the line. MMMM YUM! Their pumpkin spiced donut is delicious as is everything else. VERY SUGARY but hey, it's Krispy Kreme. Did you know part of their brand standard is that if the original donut is not covered 100% in that delicious icing it must be tossed off? Yup... learned it in school! Great service here! The place also looks clean and it's great they offer coffees, milks, and even flavored coffee beverages to help us enjoy our donuts even more. read more

FREE or not there is absolutely nothing better than hot off the line glazed donuts from Krispy Kreme. PERIOD. Oh...and milk. OR Coffee... If you are new to America I recommend this be your first American experience, that way you'll actually believe everything is free in America. Do they make HOT donuts anywhere else in the world?? Nah... read more

I was so excited when I moved to Austin and found out there was a Krispy Kreme right down the road. I honestly think I am addicted. I love their donuts so much that I wrote them online and let them know. Someone from headquarters actually called me to thank me! That's really good service. I go there almost every evening. As long as the sign says hot now, I'm down to get some donuts. read more

If the neon sign is on, believe the hype - fresh & hot donuts! The pumpkin spice donut will get you ready for Fall right quick. The classic glazed with Kreme filling always hits the spot. The staff was friendly and neighborly. It was worth the drive from South Austin! read more

Yummy donuts.. The staff was super friendly and welcoming you with on the house donuts!

Krispy Kreme Doughnuts are by far THE BEST EVER!!! I will never eat another donut thats not KK ever again.

I wait longer in the drive thru here than I do at Chick fil a at lunch time! That's incredible given that everything in menu is already premade. The donuts aren't made to order why if I'm one of two people in the drive thru does it take soooo long to get in and out of here. Big upset when you're in a hurry. Probably faster if you go inside. The donuts are pretty good though but when did 1 single donut cost over a dollar??? read more

Nom, nom, nom - get in my belly!!!!! Soooo good. The donuts just melt in your mouth! My personal favorite is a creme filled. Instead of a boston cream they use a light, airy marshmallow-cream. DELICIOUS. But the real thing I want to talk about is the fantastic kolaches this place has! I LOVE kolaches and can't get enough. I'm an Austin-native but now live in Arizona where NO ONE knows what a kolache is (what!?!?!) Every time I come back to visit the fam I swear I go by Krispy Kreme at least twice per week for breakfast. The donuts are a rare special treat. The real star of the show are their savory breakfast kolaches. The dough is soft and airy, the fillings are delicious. They have a variety of "fillings" to choose from. My favorite is the jalapeno, sausage, cheese. My husband's is the regular sausage & cheese. My daughters love the bacon, egg, and cheese, and my Mom and Dad-in-law love the ham & cheese. A full-family pleaser ( a rarity) : ) read more

Sure Krispy Kreme is a huge, mass produced chain but there is no denying they have the art of a hot glazed doughnut down to a science. Since this location still does the free hot glazed during the hot hours I will always be a fan. Besides their glazed, I think Krispy Kreme also does cake doughnuts extremely well. Their chocolate/sour cream/blueberry are perfectly crusty on the outside with just the right amount of dryness inside. Their recent Cookies & Cream doughnut is another personal favorite with the Oreos on the top. They took their chocolate iced cream filled doughnut and made it even better. Overall Krispy Kreme doughnuts are a lot richer and heavier than other doughnuts so I understand the arguments about it being sugar overload. However when you are in the mood I think they do it just right. read more

Being in Houston, where we didn't have a Krispy Kreme till recently, I would never have known what I have been missing if I had not visited this place! These are arguably the best donuts in Texas! Update: Krispy Kreme offers a free donut on purchase when the hot red light is on and we have seen this in other cities. We walked in the other day and got a box of donuts and couple of glazed ones. Unfortunately though they claim to offer the same deal and the hot red light was on, they made us pay. I don't mind paying that extra dollar, but if you offer something, stick to it! Though I still love Krispy Kreme, i would not recommend this location! read more

The donuts were dry and not very fresh. When I asked them if they could heat the donuts up so they wouldn't be so hard they refused. I have no idea why they were so belligerent. Thankfully there is a Dunkin Donuts next door. read more

HEAVENLY. I totally forgot how good these taste when they melt in your mouth. There's just nothing like fresh donuts from Krispy Kreme. I still am in love with the regular glazed donuts. Nothing beats them. Their kolaches aren't too bad, either. And the drive-thru saves time, allowing you to scarf these babies down ASAP. =) read more

OK, the manager called the next day, offered me a couple dozen replacements. I did go back the next week. MUCH improved! Maybe it was a fluke thing, I don't know. I'm not a huge fan of The Donut, but the guys at work scarfed them down and said they were great. I still wish there was better lighting in the parking lot. read more

The best plain glazed donuts you'll find, especially when they are fresh right off the conveyer belt. Definitely recommend the original glazed donut! read more

I had a coupon for $5.00 for a dozen chocolate glazed donuts. I went at 1pm and they said they were out and might make more at 6pm. They would not substitute with plain glazed. Useless coupons. Don't waste your time with their coupons. read more

Hadn't been since they first opened and decided to go at a friend's suggestion after dinner. Was pleasantly surprised to see the donut making in the process. The selection and variety was outstanding. They gave us a fresh, hot donut before we even placed our order. The donut was really good and the apple fritter I asked for was delicious as well, even the next day, when I ate it. Will go back. read more

The donuts are always delicious. However, time and time again their employees are rude. Today was the last straw.i ordered exactly what I wanted and they gave me the wrong donut. So I just let the guy working the window know. He threw the bag of counts down, rolled his eyes then slammed the window closed. Like it was my fault they gave me the wrong one. It is unacceptable to treat customers like that. I understand everyone has bad days, but maybe don't put those people on the window to serve your customers and represent your company. read more

John was very helpful and patient in explaining the options to me when I couldn't quite see the menu. I work across the road and come here often and they're always friendly. Of course the donuts are insidiously good too. read more

Love this place! Their bacon, egg & cheese kolaches are so good! They even put a little piece of bacon on top to add a little something extra. So cute! Adorable! I can't get over the awesomeness. Try them! read more

Krispy Kreme - Donuts Near Me - Austin, Texas

Love the hot donuts around five o'clock. I take my kids there once a week. I was there earlier today. very good donuts along with great service from the lady who handed us the hot donuts. will be back next week. read more

Krispy Kreme - HOT AND TASTE - Donuts Near Me - Austin, Texas

Don't go here if you want a glazed donut or friendly service today. They are only making glazed donuts for a special event. If you have a coupon for a dozen free glazed donuts they won't even honor it for something else. How is this a functioning business? There are so many local, customer oriented donut shops in ATX....don't waste your time on this one. read more

Krispy Kreme - Donuts Near Me - Austin, Texas

Donuts are ALWAYS FRESH and the staff always treats my son and I like royalty. It's hard for him to emotionally to family members much less the Donut man!!! read more

We ordered about 200 donuts as wedding favors. The managers were very helpful with the whole process. They made our wedding colors and decorated the donuts. I picked up the donuts the morning of the wedding so it will be fresh. We had a donut wall and I was very impressed when the way it turned out. My guests weren't from Texas and some didn't have Krispy Kreme in their state. The donuts were definitely a hit! read more

Krispy Kreme - Donuts Near Me - Austin, Texas

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EVERYTIME I drive here which is over an hour due to the fact that I live in Killeen they NEVER have almost half the menu. This last time took the cake because they didn't even have glazed doughnuts and it was nowhere near closing time. To not even have glazed doughnuts was beyond me. They are rude and never try to accommodate anyone's needs. read more

Very good selection still after lunch, nice employees. The pumpkin spice cake donut is Awesome! :)

Delicious donuts. The making of the donut was intriguing but the Line was way too long. Not worth the wait.

I love this location. When I lived in Utah, I had to drive and hour south to Orem just to get the good stuff at the store. This one is very convenient for me. I like the donuts; the blueberry cake is my favorite. Honestly, the staff is pretty good. Anytime I had a problem, they were always happy to make it better. The coffee is not great, though, but it is a donut shop, right? I just love this place. read more