The prices are great and great customer service and perfect location and the clothes have good…read morequality

Went here the other day to buy a Dickies jacket. I walked all around the store trying to find one…read more I was about to leave, however I found one all the way on the left side of the store near the counter. I was ready to pay and found the cashier sitting on the ground behind the counter. Weird. I got her attention and she was pleasant. I would return.

Have been coming here since opening but I'm reconsidering my many purchases. Bought a dress and…read morerealized it really wasn't my color and still had tags on. Bought 4 months ago in March and i know I've seen one in store recently but when I finally had someone suggest I return it-I was told the store policy changed to 4 months and I was over and it was not returnable! I swear I never do this and got turned away at Nordstroms after making special trip there. Not even store credit. Told to sell on some app I never heard. I'm 67 and don't really want to add more frustration to this. Disappointed.

I like how this location is close to me, but that's about it. The staff are scarce so if you are…read moreneeding help or assistance good luck. I was trying to find an item I had seen at the SM location and practically searched the whole store and couldn't find it. I also couldn't find any staff that could help. I finally made my way to the fitting room and asked the lady there for assistance, and she was of no help at all. So, besides lack of help, the selection they offer here is not as great as the other locations either. Overall, if you're looking for basic items, and know where they are located and won't need any help, this is decent otherwise, go to the other locations

Was just walking around enjoying the atmosphere and we walked in a few stores there on State St in…read moreCarlsbad and the lady was very friendly and helpful. I told her we were just browsing if she needed something else to do, feel free to do it. She said OK. When she was done with a few customers, she came back over and asked if everything was OK. And we said yes. No high-pressure just to relaxing atmosphere and she made it more enjoyable. The pricing was really good. They had very nice stuff there, I definitely will go back.

Love love my shopping choices went with my bestie and we bought cute sun dresses and cute hatsread more

ABSOLUTELY RUDE!…read more first of all they had their music blasting so loud the sales girls couldn't hear when I was SHOUTING for help. Second, they were beyond rude to my children. I was ready to spend close to $200 but put everything down and walked out. Walmart had nicer employees!!!

Okay so after 1 or 2 washes of most of my bought items, they started falling apart. Sadness cause…read morethe items were cute and intended to wear for summer. They didn't even make it to summer. Too expensive for the quality.

I had to run in here the other night after realizing I started my new job the next morning and…read moreblack dickies are a requirement. I was so glad I remembered this place, I yelped the hours and had about 45 minutes to get there and shop before close. I was so pleased to see at least 3 racks of Dickie pants including all different styles and prices ranging from $19.99-24.99. After trying on millions of different pairs in their (tiny) dressing rooms, I has successfully found the right ones. I must admit I was a little be weary about going to this store, I hadn't stepped foot in here since I was young and I remember being terrified. The store was very clean and organized, I think there were only 3 employees working but it didn't seem like they had had a hard time keeping up with the cleanliness. Next, I needed plain black shoes. There is an amazing shoe selection right as you walk in, I didn't need any name brand shoes but they do have brands such as Converse and Vans and were actually selling them a few dollars short of any regular retail store. I found the perfect pair of shoes for only $13.99, actually most of the simple girls shoes were that same price and I was so happy I wasn't going to walk out spending over $20 on shoes I only need for work. Another added bonus about this place is that even though I was still shopping about 10 minutes before close, I didn't get any dirty looks or any vibes from the employees that they wanted me and the other customers out. I will definitely recommend this store to anyone who needs work pants,shoes,shirts at a really really decent price!

Was told that in order to proceed with my return/exchange, they would have to check the cameras to…read moremake sure that I walked in the store with 2 shirts - even though they literally had both of my receipts for 2 separate purchases of over $50 in their hands. I shop here pretty often and will probably not return - I understand preventative caution when it comes to losing merchandise from people stealing, but they should also prioritize good customer service!

Wonderful find! Reminded me of thrift shopping before it got "cool"…read morePrices are very reasonable (totally within the same range and comparable to online thrift options) and the pieces and options available are top notch. An especially fun jewelry section with lots of really fun options. Highly recommend!

I didn't know this thrift store even existence until I saw it by accident, when I was in the area…read more This was a cute little shop! They mainly have clothing and shoes, I didn't notice furniture or household items. The prices are decent and offer a sale wall as well. The staff were nice and welcoming which is always appreciated. I definitely will add this to my list of thrift shops.

I really love their home decor/kitchen/homewares sections as they have a great variety of items…read more Lots of items to organize your home/life with. Sometimes they have great deals on great shoes/beauty/holiday decor. I don't usually have luck with clothes/purses/small accessories and jewelry, but my husband has great luck with pants, jackets, and belts. The check out line can be long, but the check out experience is always a breeze and easy.

I am extremely disappointed with my recent experience at Ross…read more I purchased a top and a pair of sandals from this store and returned the very next day with my receipt. When I got home after my purchase, I immediately noticed that the stitching on the top was coming undone. Since I hadn't even tried it on, I decided to bring it back the next day. I really liked the sandals and wore them while walking my dog. After less than 10 minutes of use, I noticed the upper portion of the sandal was already separating from the sole because the glue was failing. This happened within a day of purchase and after only a few minutes of wear. It was clearly a product defect, not normal wear and tear. When I returned to the store the next day, the defective top was accepted for return without any issue. However, when it came to the sandals, I was referred to the manager, Chelsea. What upset me the most was not the decision itself, but the way I was treated by the manager. As I tried to explain that the sandals had fallen apart almost immediately due to a defect, Chelsea repeatedly told me, "I can't return it because you wore it." Her tone was rude, dismissive, and increasingly aggressive. Instead of listening to my concerns or considering the fact that the sandals had failed after less than 10 minutes of use, she continued repeating the same statement louder and louder. I felt talked down to rather than helped. The interaction became so uncomfortable that a security guard moved closer during the conversation. As a customer who was simply trying to return a defective item purchased the day before, I found the entire experience embarrassing and unnecessary. What makes this even more frustrating is that Chelsea acknowledged she understood the situation and agreed the sandals had been worn only briefly, yet still insisted there was nothing she could do. That simply did not feel like someone trying to help a customer or find a reasonable solution. A defective product purchased one day earlier should not become the customer's problem. I rarely return merchandise. In fact, I can't remember the last time I returned something. But when a pair of sandals starts falling apart almost immediately after purchase, I believe a retailer should stand behind the products it sells. Instead, I was met with poor customer service, an aggressive attitude, and no effort to resolve a legitimate quality issue. On top of that, this store is often disorganized, overcrowded with merchandise, and difficult to shop in. The shopping experience feels chaotic, and the quality of the merchandise clearly does not justify the lack of customer support. Ironically, this experience has turned me into a loyal shopper at Kohl's. I consistently find better deals, lower prices, higher quality products, and a much more pleasant shopping experience there. With Nordstrom Rack nearby and many other retailers offering better quality and customer service, there is simply no reason for me to continue shopping at Ross. Losing a customer over a defective $30 pair of sandals purchased the day before and treating them this way seems shortsighted. For the poor product quality, lack of customer service, and the rude and aggressive treatment I received from management, I give this store 1 out of 5 stars and will be taking my business elsewhere.

Wonderful shop in the middle of downtown Vista. Walked in and was immediately taken by their hat…read moreselection. From sunhats to casual hats and newspaper boy hats. I tried on a few and simply couldn't come up with the next time I would actually wear it. I'm a baseball cap type of girl! I looked around and they had wonderful things from clothes to jewelry and lots of unique objects. Wished I lived closer, I would visit more often! Friendly and very helpful staff. Reasonable prices. Great shop! #cabbagepatchkids

My husband and I went out of our way today to experience some small business hospitality for small…read morebusiness Saturday and Twice was on the list! This cute little upscale 2nd hand boutique did not disappoint! If you like boutique mixed with thrift (very rare indeed) then you're going to be obsessed with this shop! Run don't walk to this shop!

Super cute boutique!! Chic clothing!!Casual to dressy. Jewelry and great gifts as well. Unique…read moreclothing lines and items made from repurposed materials. A very cool, fun to shop in kind of vibe. Lots of great price points. Very friendly and helpful staff.

Poet was the most amazing helper ever. I needed a gift for my sister and she helped me pick the…read moreperfect pair of pants for her. Thank you Poet, she loved them so much! Need I mention the wonderful prices? Not a thrift store, but for their curated selection I am in utter shock. I would spend every paycheck here if I was a woman!!!

I purchases several pieces here and loved the shopping experience! Marisca even shortened the…read moreshirts I purchased and mailed them to me! There is also scraps of fabric and trim to purchase so that you can use your own creativity to create something unique!