My latest trip was a success. My returns weren't too much of a hassle. Dan was as helpful as ever and even helped me carry my bags. I got a bit too much but I had some Kolhs cash burning a hole in my pocket and the rest is history! I'll be back! read more

Needed to find some non slip shoes. Decided on Kohls. They have great prices and sales galore. Unfortunately the Kohls shoe section was a mess and not a great selection on any type of shoe. However it was nice and quiet and staff were helpful. read more

Kohl's has a good selection of Skechers slip on models for men. I needed to exchange one model for a different one. Very helpful sales associate, Patti, in Customer Service . read more

If I could give zero starts I would! The older white lady with white short hair was super rude! Wasn't helpful at all, I asked about the kohls cash they were handing out, first she replied with it ended at lunch time. Then she said I could only do it online and it wasn't in store. But I saw the kohls cash sitting on the counter i'm super upset because I feel like this was racially motivated. Had I been a white person the interaction would have been totally different. read more

I came in only to do a return with Amazon. Kohl's has made a partnership with them now that they will accept returns already started on Amazon's website and ship them for you. The returns area is on the second floor at the very back wall, because they want to get you in the store and buy something on that long walk in and out. The clerk was friendly, but I had to stand around for 10 minutes till I found a staff member who had to go find the returns clerk. The store seems to be newer and is really clean and organized well. read more

Kohl's - Amazon returns is on the 2nd floor behind the escalators - Men's Clothing Near Me - COVINGTON, Washington

They always have so many great things on sale. People complaining about taking an elevator to the 2nd floor for Amazon can go do their returns at our local UPS, where you have no phone signal, ever. Get over yourselves... Staff at Kohl's are nice and helpful. Store isn't too busy and they are open late. Much better than Walmart!! read more

If you want to make an Amazon return, this is the store for you! The downside is that they make you go upstairs to the back wall, ensuring that you walk past many items and hopefully see something you like, but once you get there the service has always been quick and usually friendly. Have the QR code on your phone, scan, get a receipt, done! Also, don't let the signs fool you. The "holiday return" area is NOT the same as the Amazon area...I've seen many people make this mistake and then they end up behind me because of their little detour. When you return Amazon products they always give you a coupon, so that might be a bonus if you can actually find something you want here. As for the actual store? I found a few screen tees that I liked here once many years ago. They overcharged me at the register and apparently it was my fault for trusting what the price on the sign said...they are digital and can be changed at any time, but yeah. My bad, I guess? Not into shopping here, but the Amazon desk is great!! read more

They keep pulling me back in with good sales on good quality clothes, bedding, shoes, and kitchen items. Tip: check for coupons online before you go. read more

Kohl's - Great sales! - Men's Clothing Near Me - COVINGTON, Washington

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I love Kohl's! The store is never too busy, always has staff at the registers and has an amazing product selection. I habitually check the flyers that come in the mail! 50-60% off sales happen regularly on specified days and on many cases you get Kohl's dollars! Kohl's dollars are awesome. They are credits you get towards your next purchase; for example a couple weeks ago, I spent $150 on cold weather boots and a coat and for every $50 I got a $10 Kohl's Cash. It was $30 towards my next purchase ON TOP OF the 50% savings that day and was able to get two pairs of $30 gloves for free! Heads up though: If you are doing returns and you received Kohl's ca$h from that sale, it will reduce your Kohl's ca$h amount accordingly. However, if you choose to take merchandise credit instead of credit back to your credit card, you get to keep that Kohl's ca$h (the full amount)! This Kohl's is my absolute favorite place to shop for coats, purses and shoes. They have a HUGE selection! read more

I was very, extremely hesitant about coming to this location today. There are a lot of negative reviews, but I have not had success with Amazon and really wanted the items that I wanted. I walked into Kohl's and found that everything was in fact organized in a very decent manner. I found all the items that I needed, and when I went to check out they ended up opening more cashiers rather than make us stay and wait in line as so many stores do, UPS in Covington, so I found the manager and let her know that I would write an amazing review. Perhaps yelp reviews and others do work, because the experience I had today was phenomenal! Things can be crazy during the holidays, but this Kohls has stepped it up and must provide excellent coaching and wonderful on boarding. Thank you for this delightful holiday experience Kohl's. I am certainly going to be a regular shopper. read more

My friend and I came here after eating dinner nearby, and since I had never been in a Kohl's we went in to browse. As we walked in we were immediately in the women's department, but then we could see that it wasn't divided by specific areas, such as juniors, petites, gym clothes, etc... The way it's laid out is very random, so we would walk around and then suddenly realize we were in a specific department then immediately be back in what we thought was the women's department and so on. I think the upstairs where the children's and home goods are is the most organized, as you can obviously see the different departments. And it's much more clean up there. The downstairs portion of the store where the women's and men's apparel are were disorganized and untidy. There were all different kind of racks, which also made the flow of the store more complicated and random sales/clearance racks would be all over the different areas versus in one spot. Again, it was confusing. Also, what was kind of odd was that the entire time we were walking around the two levels we had not seen a sales associate at all. I don't even remember seeing where to check out. Luckily, I didn't need help for anything because I wouldn't have known where to go! The store reminds me of a JCPenney. The prices are low, and a lot of the sales racks had clearance for 80% off. There were some name brands such as Nike, Juicy Couture, etc... There's a private parking lot, with tons of parking and is walkable to other nearby businesses. read more

Store always clean, staff pleasant. Returns people know what they're doing. Prices and quality meet expectations.

I bought a lemon crossbody purse, and i absolutely love it !!! it looks great on and its super cute it was such a great deal i ordered the other crossbody in the coylection which is a strawberry both purses are perfect for spring and summer! read more

The older woman with short white hair that was checking out around 3:00 was so rude. She looked to be around 70 years old. She rolled her eyes and had the worst attitude. We left our items on the counter and left. I was just shocked. I shop all the time in Kohl's, at least I used to. I won't go in that store again. It smelled like gas or propane when we walked in the store. We notified the cashiers and they all said. We know. I am so disappointed but won't be any longer with this store. read more

I love Kohl's, especially this one. It never feels crowded, even when it is. The line seemed long, but the cashiers worked quickly and what presented itself as a horror (the long line) turned out to be the exact opposite. The cashier was even incredibly friendly! As for the store itself, there are plenty of sales associates available for helping out. I do wish the bathroom wasn't on the second floor in the far corner, as far from the front door as possible. Otherwise, it's a great, clean, department store! read more

I rather enjoy shopping at Kohls because they regularly have good sales, and you can generally find your size in most items. This store is 2 floors: downstairs has womens, mens and juniors clothing; upstairs has lingerie, shoes, kids, toys, and housewares. There is a escalator in the center of the store, and an elevator in the back right corner. Customer service is upstairs near the elevators. This location is usually pretty well stocked, but also very messy. Clothes all over the floors and in the dressing rooms. Lots of employees, but hard to find them. Lines can tend to get long (especially during the holidays) and generally move rather slow. Some of the Juniors/Womens clothing brands they carry include: Nike, Lee, Lauren Conrad, Juicy Couture, Levi's, Mudd, Disney, Rock & Republic, Jennifer Lopez, Elle, & many more! Some of the Mens clothing brands they carry include: Seven7, Puma, Colombia, Marc Anthony, Dickies, Nike, Dockers, Adidas, & many more! Check on the website for coupons. Join their free rewards program to earn points and save money; when you sign up they send you a coupon as well. Keep an eye out for the Kohls cash sales as well. Clearance can be marked anywhere from 20% off to 80% off, so there can be really good deals - especially when you combine coupons. Very good return policy. read more

Came here last saturday with my sister looking for a dress. When we first walked in, we saw 3 greeters, which was nice. They seemed pleasant and ready to help. My sister wasn't quite finding what she was looking for but I had her try on some different things. Eureka! We found a dress and a skirt! The dressing rooms were quite tidy and clean. The floor in general looked clean and kept up. I did not see any random clothes on the ground. I think we found 6-7 items, and it rang up as 166$. Not too bad Kohls. Not too bad. read more

It is so confusing and upsetting when Kohls offers discounts-and then when you go to redeem them, they try to find a reason that you shouldn't get it-making you prove to them that yes-it is valid. This has happened to me many times. Today I got a 30% off-I read all the rules-and I also had a $10.00 Kohls cash. When I went to pay for my merchandise-I was questioned on the 30% off-and I had to prove it to her. These are your coupons-and you are giving them to me. If your going to try and find a reason to not give me the discounts-why do you offer them?? I shop there way less than I use to because of this. read more

Always fabulous customer service!! Store clean and organized. The hours are crazy considering we are in suburban area. Thank you for being a go to shopping destination. read more

I had an exchange to do this week, it was such a hassle. First they told me to go upstairs to get the item then i came back down and then back up and by then i was just super annoyed. then the returns lady almost refused to ring up my exchange but she changed her mind...overall a terrible time. i see the appeal of kohls, service is not their strong suit. read more

I would give the store 4 stars, but today after a visit has resulted in a downgrade. They were playing country crap and Christmas music. Look at the calendar folks...it is only November 2nd. Just that combination of music drove me out of the store and I most likely will not be back until January 1st. Please rethink the music selection...country is NOT inductive to shopping nor is Christmas music before December. read more

Got a great buy on 2 pairs of kids shoes! Otherwise items were comparable with Walmart and they were marked way up (so that they could have a great sale!). Probably will never be back - it was a 1st and last visit......little one did like riding in the carts!?!? read more

I placed an order online to pick up in the store. I didn't fill in a pickup name because I was the person picking the package up. So my friend and I are waiting in line and there is a woman in front of me in line as well. She pulled out her phone and the store associate came around the front of the counter and scanned her phone, then went in the back to retrieve her package. The customer then walked up to the counter and the associate handed the package to her. He then came back around the counter and scanned my information off of my phone, then went in the back to retrieve my order. I like the customer before me, walked up to the counter to wait for my package to be brought out. The store associate comes back puts my package on the counter then asks for my ID. So I replied sure but asked him why he didn't ask the lady in front of me who happened to be white also for her ID. He clearly looked at my friend who happens to be a brown-skinned man and said well I need to verify who you are and who you say you are. There is no name in the pickup. Then I asked him why I would need to put my name there if I was the one who was picking up my order why I would put a name there. He said nothing. I showed him my ID picked up my package and left. I will never shop there again. read more

They don't acknowledge their customers. They were just too busy doing their own thing fixing merchandise.

Nice size location, great selection and friendly staff. Much better than the typical mall locations.

The store manager treated my mother very rudely. The signs around the store are never correct and they don't honor it even if it is their mistake. We will be taking our business to jcp now that they have great sales again. If you want to shop at kohls go to South center, they are much nicer and I don't want to support a nasty manager who doesn't care about customers. read more

I am flat out done with Kohls. I shopped there for years, and now I know their game. Don't be fooled by the "low" prices and sales. I removed a shopping tag once only to find a higher price barcode printed on the box. Then with my 20% off, it all evened out. They markup their prices and then make you think you're getting a deal - you're not. The last straw for me was the 4th time in 3 years, they let me leave the store with a security tag on my item. FOUR times they missed it, nor did the alarm go off. It is extremely inconvenient to have to go back and prove you're not a thief just to have them remove it. The workers are getting trashier and trashier. The clothes are also going downhill. Unless you have a big behind and wear Jennifer Lopez clothes, or are really tiny like an Asian to wear Lauren Conrad, their clothes are bad quality and made by sweat shop children. read more

Tried to return two pairs of jeans last night, which I had purchased with my Kohl's Card. The problem arose when they insisted that they would only credit my card; except that I had just paid it off completely prior to returning the jeans. Unfortunately, I had had a conversation earlier with a Kohl's Associate via Live Chat where Hudson B. had told me that not only would I be able to receive a cash refund, but I would not leave disappointed. Neither of those promises would come to fruition. The associate that first "helped" me (i use that term loosely) was Lynnelle (spelling?) she was professional and kind but obviously not in a position to make decisions. Then came the manager Raul, dude was a coward, wouldn't look me in the eye. Raul basically just called Kohl's Customer Service and handed me the phone so he could slink away. The phone agents were just as inept, basically repeating themselves over and over that they understand my frustration yet not doing a damn thing to alleviate it. In the end, Kohl's decided that honoring the promises of one of their employees was not in their best interests and that losing a lifelong customer over $76 is a better business model. As it currently stands I spent almost an hour in that wretched store dealing with wretched employees, but I will get my cash back; however, they decided to make it as difficult as possible by forcing me to receive the refund onto my Kohl's Card (that has a zero balance), then four to five days later after my balance reflects negative $76.00, I have to once again contact the "customer service" (pfft!) department and request a repayment check which will take time to process and just as long to travel through the mail. To summarize, I still get my cash, but obviously for the sheer purpose of spite they are making me wait weeks, when they could have just handed it to me in the first 10 minutes and not had a bad review on Yelp, nor lost a customer. Get yourselves together Kohl's because you are obviously run by complete morons. Lynnelle's Grade = C+; Raul's Grade = F; Phone Agent's Grade = D; Kohl's Overall Grade F-. read more

Kohl's - Men's Clothing Near Me - COVINGTON, Washington

Okay this store is one of a few I know of That hire more associates than there is customers. The employees are not well trained. You ask them where you can find men's shirts at and they said "um I think its upstairs" its like do you think or do you know for certain. And if your not sure then ASK another associate. Anyway I found the shirts myself. I didn't Like anything they had to offer. Not my style. Clean big store though. read more

Great products, excellent service. I love the coupons and the deals I get at Kohl's!

I would like to know why they cover up the prices for the 14K gold chains. I had to wait about five minutes for an associate to walk over to the case and flip up the cover so the prices could be seen What's the big secret? It's a pain to wait that long when I am short on time. It was actually a longer wait earlier so I did some shopping that there would be no line when I got back, but no luck. Not during the Christmas season. read more

If you want products that look exactly like what you could find anywhere else, go to Kohl's. You could probably find something good at Kohl's as far as kitchenware or bedroom items (blankets etc) is concerned, but for personal items I'd go elsewhere to get a better selection. read more

I love that there is a store close to my house. It makes it very convenient to pick up things in a hurry. They always have good sales, coupled with coupons and Kohl's bucks. When I have returned items, they have always refunded my money with very little question. I've had good luck finding things that I like. They have lots of choices in their home goods department. I appreciate that I can find cute, inexpensive childrens clothing. The cashier was friendly and helpful and even offered me an additonal discount. I don't have anything but good things to say about Kohl's. read more

LOVE THE KOHLS CHARGE CARD!!!! Such a great location and great Employees! The quality of products are fabulous and I just cannot get enough of KOHL'S!!! read more

Nothing wrong with the store or the employees. I have only been becuase of the location. On my two purchases I have had bad experiences one shirt was cut very strange and the second time three different pieces of clothes fell apart within a few washes. too many other places competing for my money. read more

I love this store. They always have great prices and the sales make them better. I can always stretch my money here, especially when they are handing out Kohls cash and you also earn points for every purchase you make. The staff is also really friendly and helpful. They are always happy and ready to help you out. I love how this store always has something you're looking for. read more

It seemed like a lot of items I looked at were damaged in the clearance section. Then I ended up getting a women's dress later to realize it has a weird run I didn't notice before buying it. The store layout is a bit odd as well. read more

It's great to have a department store in the neighborhood. The staff is friendly and always willing to help. The customer service department is exceptional, they go out of their way to help you with a order or a return. read more

Customer service can be great one time and the next not so much. They are pretty pricey I think, but do have great sales. The place can be quite a mess at times and hard to look for things. The clothes are tightly packed and hard to go through. I think they need to organize it better so it's not so much clutter. They also need to have more people working the floors during the holiday season to keep up with restock and cleanup I think. Especially for a nice store you would think management would want to look clean and professional at all times. read more

Had a simple purchase when the cashier informed me that if I got a Kohls card the instant reward would make my purchase free. I told her that if I got a card from every place that offered one I'd need a purse. Obviously disgusted she rolled her eyes to which I told her that I now new why she was working at Kohls and her economic prowess would leave her at Kohls. read more