Such a nice and clean Walmart, I go out of my way to come here. Most employees are nice but some are beyond rude and condescending. Like carol, don't put anything on her cart (near the pharmacy) or she'll start complaining out loud in front of you about how much she hates when ppl do that. read more

Just had my first experience with online ordering and pickup. I had knee surgery and this was a lifesaver. Everything worked exactly as expected and timing was perfect!! read more

Went Birthday shipping for my Granddaughter with one item in mind, even though I always walk out with way more Easy Bake Oven is all I can say. Nostalgia My granddaughter wanted an Easy Bake Oven so bad so is to Walmart I went. Since every other store was out of the oven but had a huge variety of the food. Needles to say I found a lot of other things and I just love that about Walmart, I always find stuff I didn't need but definitely want The new Easy Bake Oven is awesome, no light bulb required and yes I'm that old lol... I spent the night with my baby and we started off with the Pizza.. I told her next time I stay the night we will make the Red Velvet Cake or maybe the Chocolate chip cookies It felt good watching my Gabby Cook her food with her new oven, the one thing I loved as a child Walmart never fails me. read more

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CAROL needs termination! She does not and refuses to do her job with unlocking merchandise we need. On top of that, waiting for over 15 minutes. Will be following with management as this is not an uncommon practice with this particular associate. read more

Typically I wouldn't write something like this because I don't let this kind of stuff bother me but Tonight I had an awful experience. I want to give him the benefit of the doubt because I know that the late night crowd is probably tough. I'm sure they deal with a ton of shrink and all kinds of chaos every night. So I can almost give this Kyle guy the empathy to try to put myself in his shoes... But then again - no I can't. This dudes a piece of garbage. #1 - Don't you EVER in your life come up to me or any other customer and act as if they are stealing because they are trying on shoes. That was his Initial approach = accusing me of ditching my shoes and putting on a pair for of those. When I said excuse me what did you say and showed him that my shoes were in my hand and in the cart he and another woman continued to stand there. Essentially he followed me around the entire store taunting me and smirking and making it clear to me that he believes I was planning to steal after out right accusing me of it to my face. I'm embarrassed enough to be in this store buying the absolute junk they sell, and now I'm getting Accused by some plain clothes ( I'm assuming loss prevention dude ?) named Kyle Whos about 5'2" and maybe 100lbs soaking wet and covered in the most trashy looking tattoos and he's acting like a total prick out loud taunting me while I make my rounds through the store. Basically treating me as if I'm a homeless vagrant who's stealing when little does he know I have spent more money in this establishment then he makes in a calendar, but cool. I'm smiling knowing I can shut him up when I'm cashing out and planned to flaunt the fact I'm carrying around ten grand in cash on me and driving a $104,000.000 diesel truck so he felt like a fool for sweating me but I couldn't even make it to check out. At this point he's running his mouth as if he intentionally wants me to take the bait and knock him out but he's little and read more

Went from Mo taking Product to Jo Jo following in his footsteps. DEAR WALMART... Step Up and do Better. While they allow pallets to be picked through and employees to pick and choose what they want at this location that is not how it is at ones in the surrounding area read more

Went for back to school shopping here. Apparently there are 2 spaces that houses the supplies. One was near the Garden Center, another one in the regular aisles. read more

I bought a new Mountain Bike, Ozark Trails. . Really pleased with the cost and value. Got to LOCK your Bike to the Bus Bike Rack. Had three attempts of theft of my bike from the bus. And one flat tire . The thief cut my tire when He/they learned my bike was locked to the bus rack . New inner tube 5.96 at Walmart. $12 to $15 bucks other shops read more

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Prices are twice as much in store vs online! ie a toy I wanted to buy my son for Christmas was $40 in store and when I pulled it up online--it was being sold for $20!! (shipped and sold by Walmart btw) and they told me they cannot price match THEIR own online price... seriously? That's crazy. I'll never spend another dollar at a store like this. read more

The Walmart & Fedex delivery drivers in my area, Seattle Washington, 98144, has got to be the Worse Delivery Drivers in the Entire World, Hands Down tying with the Fedex Delivery Drivers in this area of Washington state!!! They perhaps are poorly trained if trained at all and apprently unable to read and/or follow delivery instructions. Rrather than providing good delivery for walmart's customer, they throw packages on the floor helter-skelter instead of putting them in the secured lockers provided for the couriers & delivery drivers to utilize. there ar signs all over the delivery areas for the delivery drivers to do the right thing, yet they do not - they just lazily leave packages, small packages on the floor - lazy uneducated, uncaring delivery drivers!!! NO stars for these delivery driver's service!!! read more

Needed to pick up Henny and Crown for a party so I showed up at the Covington Walmart. Oooh that liquor aisle was busy! So they got everything locked up behind glass and the worker has to escort customers one by one to the cash register. Really nice the dudes ahead of me saved me the last Henny bottle. I felt so bad for grandma working at the register cuz she was the ONLY employee checking people out, her scanner gun didn't work, and the line was backed up to the Halloween candy. Lordt, where were her reinforcements!? Anyway, I got the booze for the party. Mission complete. read more

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Greedy and lazy management alongside no communication. I was told today no returns on holiday stuff past 12/25. I bought lights on Dec 22 and they didn't light up. I attempted to return them today and was told even though the product we sold you was broken we cannot return them. Shame on you Walmart. An employee told me they do this because they're lazy and don't want to have to account for each item that's returned. Furthermore it is management discretion to have this policy so I was also told "drive to Auburn maybe they'll do it." NEXT YEAR HAVE A HUGE SIGN BY THE HOLIDAY STUFF THAT TELLS CUSTOMERS "NO REFUNDS AFTER 12/25" would have solved this problem but of course they won't because this multi-billion dollar wants to screw its customers. Last time I shop at Walmart. read more

Always fun to shop here. Their pharmacy is good, as well, and they go out of their way to find your prescriptions. Prices are hard to beat, and generics in groceries are good quality. Walmart always makes for a happy day! read more

Placed a large order for delivery today and whoever shopped my order decided they wanted to be lazy and mark many of my items out of stock. So I canceled the ENTIRE order AFTER it was done being shopped. Have fun putting it all back! read more

Customer service manager was rude and argumentative. They apparently make up policy rules depending on their mood. The person also initiated and played an imaginably horrible and unnecessary 'racism card', making a first remark about "the color of her skin" in the argument, which had absolutely nothing to do with the business at hand. This was seemingly to distract from the fact that they would not make good ON THEIR OWN RULES on a fair, timely and receipted return. I would never ever go back there again. Pure scumbags run the service and should be let go immediately for such poor, insolent attitude. read more

Store is clean and organized except young Indian girl at self checkout just on her phone while customers are watching her . If you wanna use your phone do it on your break or something . Do your job and watch this shady characters stealing at self checkout not scanning what they putting in the bag . read more

This Walmart compare to nearby Walmart locations is so much better. It's well stocked, organized, and clean. You can actually find items that you need. Service is good too. read more

Walmart - More school supplies - Department Stores Near Me - Covington, Washington

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This place is the worst. Every time I ask for help, I'm essentially told to find another person. I have walked through the doors to an employee and a customer in a full on screaming match, every thing is locked up and no one is ever around to help. Today I wanted to make a big purchase but couldn't find a button to call for an employee so I walked up front to ask someone to help me. I wasn't greeted, they just stared at me, then they told me to go back and look for "the button" I went back and couldn't locate one so I left! Not to mention several employees walking past me as I just stood next to a locked appliance waiting for anyone to look my way. I'm over this place, cost in savings isn't worth the complete lack of customer service. No one will help you purchase anything, but you better believe there is ALWAYS someone at the door on your way out to check your receipt. Everything is locked up, complete disrespect for paying customers, and treated like a thief every time you go in. read more

I had purchased my son a video game in electronics along with some wrapping paper. After that purchase he wanted to bake a cake with me. We went and grabbed a box of cake mix and some small snacks. The cashier asked me about my items in the cart. I told her I already paid for these items and I showed her my receipt. Because I didn't let her hold my receipt she accused me of stealing and left her line to follow me to the front and she told security that I didn't pay for my items. I showed the security my receipt and the security guards know me. I spend a lot of money at Walmart. To be racially profiled and accused of stealing in front of my son is embarrassing and disgusting behavior by your employee. No apology after I had my receipt either. read more

Earlier this week, I inadvertently left a small pink coin purse on top of the Washington State Lottery scratch ticket dispenser as I had bought two tickets and needed a coin to scratch off numbers. It was full of coins and had sentimental value as it was my daughter's and she was murdered 10 years ago. In any event, I found that it was missing on Wednesday. It took me until last night to figure out that I probably left it there. I called and was told that it was turned in and I told the lady on the phone I would pick it up today. I went to customer service today and there was some confusion and was first told that they didn't have it and then they did. One of the associates came up holding said purse in her hand (coins still in purse!). Needless to say, I broke down in tears with relief. Thank you to those who helped me last night/today and thank you to whoever turned it in. There was no identification in it and anyone could have just walked out with it without knowing the story behind the coin purse or even caring. read more

I went in here looking for cheap shoes and other things . I found me a pair of ok shoes. When in the toy department I noticed all the heads of the larger action figures were all gone. What messed up stuff is that? The store was also right in the middle of being restocked . The only open registers were the self checkout. read more

The "security" who really is only hired for checking receipts believes he's security. He watched me the entire time I was checking out even had employees come watch me. I don't have to print a receipt because it gives you options to send a text. He argued with me got real rowdy. Accused me of being declined which is why he needed to see my receipts. I told him get the managers because I never went to another cashiers for me to be declined. This receipt police gets so fire up with me he has to leave off the floor. Long story short. read more

Went through self checkout and the receipt didn't print. The employee said they can't reprint the receipt and neither can customer service. So how do you do a return if need be? She said that it's happening to other customers too and nothing she can do about it. Classy read more

The customer service desk is never open here. Don't try to return anything ever. I've tried three times on three different days at three completely different times and it's always "well it's closed for the day" (6pm on a weekday) or "it'll open in two hours" (at 1pm in the afternoon). Worst Walmart. read more

Lowest prices, yeah. But cheapest quality, too. Pickup option- I tried it for the first time today, as my purchase didn't meet the minimum for free delivery. The kiosk and chairs were right by the entrance. The kiosk itself was easy to use and the nice employee popped out within and minute. She came back with my item in less than a minute...which was a fabulous Cyber Monday deal, by the way. Bonus points for calling me sweetheart. ;) Clothes- My husband bought one of the "generic" brand shirts; it fell apart after one washing. Towels/washcloths- I got sucked into the super low prices and cute colors. The edges unraveled pretty quickly. Never again. Cosmetics and cleaning supplies- Offering all the name-brand items at low prices is a big plus. Customer service- I usually have a hard time finding an employee on the floor. So, I feel like it's a YOYO situation. Find it yourself. There are never enough check-stands open. One older lady at the check-stand couldn't figure out how to scan one of my items, and thought she called supervisor. We waited and waited (while the line continued to build) and finally I offered to go grab someone else. She got the hint and found a supervisor who completed my transaction in about 10 seconds. read more

Walmart - I tried the pick up feature for the first time. - Department Stores Near Me - Covington, Washington

I find most Walmarts are pretty representative of the class of people living nearby. This one has many items in locked cases so it's hard to make a purchase because they had to make things harder to steal. It's filthy, even first thing in the morning. The staff is rude, the doors were wide open at 2 minutes to 6am. Basically so a woman could yell at everyone walking up that they "still had more time before they were open". I don't blame her because it wasn't just would-be shoppers, homeless people were waiting to go in also. All I needed was a calculator before I went to take a standardized test where cell phones aren't allowed. Took nearly an hour for them to find the key so I could make that purchase and while I was standing around I noticed lots of other items still on the pegs were already open from people stealing. Check anything you want to buy carefully. This Walmart is just in a bad area unfortunately. read more

I've been here once and am going to buy what I need elsewhere from now on. Crazy security procedures made a quick trip into a long one. Took 7 employees and 90 minutes to purchase a cell phone charger cord, blue-ray player and a cell phone holder for my car. I was told by the electronics cashier that he would hold the blue-ray for me because I would have to go to the outdoor/vehicle section for a phone holder. I asked if I could just pay for the it so I wouldn't have to walk back, and he said no. It took asking 3 employees in the outdoor area before one had a key and could unlock the case they are holding the phone cases in. Went back to electronics and remembered I needed the cell charger. Found them, and saw they were also locked up. Went to the cashier who was helping a lady with a return, and after talking to her for several minutes, he finally asked for some help. This staff member walked me over to get it. While helping me, a man was waiting for help, and he asked him. The staff member was curt with him, telling him to wait till he was done with me. When I got back to the register, the first cashier called for back-up again, and another cashier checked me out. Hadn't been in a Walmart in awhile and didn't realize they lock so many things up. read more

I shop here once every three or four weeks, just to get cheap basic needs. Like today, I came in for a document frame that's 8.5" x 11". Something I do not want to go to Aaron Brothers where they would charge me an arm and a leg for. Here at Walmart, I got a metal frame for $3.32!! What a freaken deal! Bananas are only $0.25 each, can't beat that! I was also in search for Better Oats instant steel cut oats. But they do not carry this particular item! Bummer! Target in Kent does!!! Shhhh! My cashier was very nice and chatty, she has missing teeth and talks like a crack addict. She made a comment on how cute my kids are, saying my daughter looks cuter than Dora the explorer! And my son has big eyes! Ummmmmm... The parking lot can be sketchy though. Got weird people chillin' outside their cars. And people whippin' thru like it's a race track. SMH! I still haven't found a better Walmart til this day, but this one will suffice, since it's so close to the house. read more

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Do NOT order on line from Walmart if you live West of the Mississippi!. I've made several orders, and it seems they have a shipping problem. They order everything from the East Coast, and they have 'exceptions' so they can't guarantee delivery. But they do guarantee to take your money, and leave you hanging in the wind. This miserable service is becoming more and more apparent. read more

I got grabbed by a greater when I was leaving and yelled at for no reason called a thief I had my receipt for everything I bought and don't understand why chased out of the store and grabbed like that. The tv I bought hit the ground not sure if that's what broke it but had to take it back was a very bad experience so glad other stores in town. read more

My mom's card doesn't work here and you can't tap to pay also needs more ice cream selections and the homeless people outside give me some trouble read more

https://m.facebook.com/story.php?story_fbid=10217781579360038&id=1498257210 Walmart in covington. I was just saying I liked this one but ill never shop here again!!! We were followed from the moment we walked in. Then we asked politely for him to stop following us. We even showed him we had money and were not there to steel?? When we spoke with the manager He then lied and said we stole or switched tags. We were told by the manager if we were found to be doing anything on camera we would be escorted out! The security continued to follow us but the manager refused to talk to us after. And obviously we did nothing wrong!! No apologies or explanation? read more

Walmart - Security's following us, treating us awful calling us names accusing us. (But we are not theifs)! - Department Stores Near Me - Covington, Washington

Am I missing something or do they not have any produce meat or bread... also why was I constantly almost running into employees but there was like no people at the registers. Also there was a guy trying to fight a Walmart employee while he was leaving and like 10 of them were at the entrance... like uhh okay. You don't need 10 employees to kick out a customer. Most of them looked like children. What the actual heck are you doing? read more

This is one of the better Walmarts. It was cleaner. The greater in the morning was a good guy. The rest were so so.

I spent $600 on glasses and when I pick them up I am waiting without complaint but they told me I have to wait and they were really moody. I've never been chewed out for waiting patiently before. Won't return here for glasses ever again. Horrible moody workers in the optical department. read more

Curbside pick up is a joke here in Covington, WA. Why advertise something, allow a person to schedule a pick up time, allow them to check in on the app when they arrive at the store when nobody will bring their order out to them during the scheduled time slot? When I finally got through on the phone, after waiting for 40 minutes in the parking lot, they told me to come inside to get the order. I asked why I would go inside to pick up the order when I scheduled curbside pick up. Then I was told someone would bring the order out to me. An employee came out to verify my name, said everyone went home, and that he will get my order. He eventually did bring the order out. By the time I left I had been there for an hour. This is the same location that I previously complained about for not staying open the hours that the posted signs and website said they were open. Not asking for a lot. Don't let anyone make appointments if you are not going honor the time slot. If you are not going to allow for curbside pick-up, take the signs down so people can utilize the parking spots. read more

My co worker and someone I consider a very good person and friend was completely embarrassed because of how poorly she was treated by 4 staff members at this location. They ganged up on her at self check out. They humiliated her in front of the store and her daughter. They made snap judgments and even went as far as to search through her purchased items. It was a complete violation of privacy and when she spoke to the managers they handled the situation just as badly as the employees. One even said they didn't see anything wrong with how she was treated. She deserves justice for how they treated her. Her young daughter didn't deserve to see her mother disrespected and hurt like that. She needs to see that people are held accountable for their actions and there are consequences for doing what they did. read more

A friend of mine visited this location on 8/18 with her daughter. They were using the self-checkout yo purchase 8 items for her daughter who was with her at the time. While checking out she noticed she was being watched by 4 associates. When she was done paying and ready to leave, all of the associates approached them asking to see her receipt. She complied and they detained both her and her daughter (who yes are black). They didn't tell them why until she asked to speak with a manager. He mentioned the associates thought she didn't scan one of her items, even though they watched her the entire time and checked her receipt. Once the manager reviewed the video footage and admitted that he didn't even know why they were all watching her, she was allowed to leave. No mention of even an apology at the time, just an eye roll from an associate named Callie and a "have a beautiful day.." my friend was criminalized and humiliated not only in front of the entire store for no reason but her 9 year old daughter endured everything as well! This is not right! read more

I witnessed 2 older Walmart employees harassing the worker at the subway within Walmart. I was standing behind them and was so embarrassed for the subway employee. They were harassing her and telling her they want their entitled employee discount. Such a weird thing to watch. read more

For the bad rep that Walmart can get - this is one of the best locations to visit. The store is clean, the parking lot is clean- shoot, even the bathrooms are decent. Cheap household products compared to grocery stores or Target. read more