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Value Village

1.9 (58 reviews)
Closed 10:00 am - 7:00 pm

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Maletina H.

I just purchased $79.03 worth of items and paid .11 cents for two bags and the cashier stuffs all my items into 1 bag....... What type of service are you giving here, is the Good customer service reserved for only "particular patrons??????

Toaster at $25 !!!

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2 months ago

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2 years ago

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1 year ago

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2 years ago

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9 months ago

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10 months ago

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11 months ago

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1 year ago

Bad customer service. Had customer waiting to enter for 30 minutes or more. It was very cold outside.

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3 years ago

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1 year ago

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7 years ago

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2 years ago

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7 years ago

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5 years ago

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4 years ago

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2 years ago

Decent exchange of money for donated goods but no longer a viable alternative to retail sales and new products prices.

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3 years ago

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5 years ago

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2 years ago

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5 years ago

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10 years ago

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5 years ago

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11 years ago

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13 years ago

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7 years ago

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14 years ago

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Ask the Community - Value Village

Review Highlights - Value Village

He explained why donating is important and how it benefitted northwest center a charity for the disabled.

Mentioned in 2 reviews

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Value Village

Value Village

(87 reviews)

$$

I want to be clear that I've had generally positive experiences at this store and usually enjoy…read moreshopping here. That said, my most recent visit was negatively impacted by the behavior of one employee, and it was significant enough to warrant this review. I visited within the final hour before closing. During that time, an employee repeatedly walked through the store loudly announcing the time and how much time customers had left to shop. This was not an occasional reminder--it was ongoing, disruptive, and made the shopping environment uncomfortable. I was not the only customer who felt this way; I spoke with other shoppers who independently agreed the behavior was inappropriate and unnecessary. The situation escalated when I checked my phone to confirm the time. The employee then muttered, "this mutha f**a thinks I'm playing."* I was the only customer in that aisle, making it reasonable to believe the comment was directed toward me. When I calmly attempted to ask whether the comment was meant for me, the employee avoided the interaction and quickly walked away toward the front of the store. This conduct reflects unprofessional behavior, poor customer service, and a failure to maintain a respectful shopping environment. Time reminders can be communicated professionally without intimidation, hostility, or verbal disrespect. One employee should not be able to diminish an otherwise positive store experience. Until this issue is addressed, I would recommend that customers avoid shopping here during the hour before closing if they do not want to feel rushed or uncomfortable

I haven't been to a whole lot of Value Villages, so I don't know if they are usually this clean and…read moreorganized. But I was pleasantly surprised to see how clean and organized this store was!! Miscellaneous toys were neatly put in plastic bags, jeans were neatly folded and hung on the racks, and everything just was organized so well! They had a great selection of clothes and housewares...I came out with 5 Minecraft shirts for my 7 year old and he was so excited about them!! I will be coming here for my thrifting from here on out! However, the self check-out station seemed like a disaster. We waited way too long for help and should've just went through the regular check-out line. Kinda ruined our visit here.

Treasures in Heaven - front of store

Treasures in Heaven

(14 reviews)

A neat little community thrift store. Most of their stuff wasn't tagged so I wasn't quite sure how…read moremuch everything was. It was not high priced on the few prices I did see. I liked the artwork I took a photo of and probably should have bought it as it was well done but I didn't know how much it was. I bought a couple of paperbacks for $1 each and went on my way. I will definitely drop back if I'm in the neighborhood again.

My experience with this particular organization will be different from the other reviews here due…read moreto interacting with them outside of their location. Today my daughter and I went to donate clothing to Value Village and a full sized boxed truck from Treasures in Heaven was in line in front of us. Once they pulled up to the unloading area it and started to unload in became apparent this was a loaded full box truck, unloading for well over 30 minutes while cars piled up in line and the driver and passenger did very little to assist in the unloading process while the entire VV team worked their butts off. I doubt the fact people are donating to this Christian organization and simply having it turned over to Value Village is what people donating are hoping for. This is also incredibly rude behavior on behalf of Treasures as the line is nearly out of the parking lot, people are abandoning the line foregoing donating. Many of the boxes are taped shut so the VV workers have to open them prior to accepting them slowing the process further. Treasures is dumping their unwanted inventory at the Issaquah Value Village, holding up the line, hogging up the employees and inconveniencing dozens of people simply trying to do a nice thing. I'm writing this review because I find this behavior extremely unbecoming of Treasures and likely deceptive to those donating there, furthermore it is inconsiderate on multiple levels.

Value Village - thrift_stores - Updated May 2026

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