If I could I would give this place 3.5 stars, not 3. Coffee 10/10, food 8/10, service 3/10. I don't know what their deal is but they should be a little more friendly to customers. They should greet customers as they walk in the door and thank them as they leave but they don't. They don't say a word! Good customer service goes a long way. And at a coffee shop?? They should be the friendliest! Starbucks isn't as good as Klatch but their customer service is great and they make you feel welcomed. I have also placed several curbside orders at Klatch only to be waiting outside forever and having to walk inside to see my order getting cold on the pickup shelf! I do not understand! read more

Just had one of the most delicious coffees I have ever tasted. I ordered a hot sugar free vanilla latte with almond milk, and the barista told me they make their sugar free vanilla syrup in house. The almond milk is lightly sweetened with honey, which gave it a soft, natural sweetness that paired perfectly with the warm, frothy latte. It really hit the spot on a cold day, and I honestly cannot wait to have another one soon. I have had some great coffees before, but this one stood out. The staff was friendly, welcoming, and helpful, and the whole coffee shop felt cozy and comfortable to sit in. A great experience all around. read more

Klatch Coffee - Coffee & Tea Near Me - Ontario, California

Visited this location yesterday afternoon. The staff was friendly and very helpful in understanding the menu. The inside is nice but the outside patio was a big win for our visit! It was shaded and a peaceful setting. Definitely coming back! read more

Klatch Coffee - Bible studying in the patio - Coffee & Tea Near Me - Ontario, California

Quick service and consistently good coffee--perfect when you just need a solid cup without the wait. read more

Klatch Coffee - Coffee & Tea Near Me - Ontario, California

Driving through Ontario, I needed a cup of coffee that wasn't a Starbucks. I saw this place and walked in. It wasn't too crowded but there were a lot of hands on deck making orders. I ordered a large iced mocha with light ice. Within 7 minutes I walked out with my order. Unfortunately, the cup was mostly ice and maybe a sip and a half of coffee buried in whipped cream and chocolate drizzle. The coffee was just ok, definitely better than Starbucks but I have had better mom and pop coffee. For the price, I would probably go elsewhere. read more

I really enjoyed the service and mexican mocha here! Staff was friendly and the mexican mocha had the perfect amount of cinnamon. I tried out their carrot cake and I would not recommend it; it was flavorless like eating into wax. I wasn't able to finish it. But otherwise I'd recommend coming for the drinks! read more

I love how they treated me here from the beginning; Will, Hannah, Bee, and Luis truly provided an exceptional welcome. This was my first time here and I'm so impressed, this review is actually being completed before I even received my items. I'm such a great representation of the company. By the way, I'm also impressed with the quality of food and drinks. Great job read more

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Sara was an absolute blessing this morning as she helped me after my Klatch app malfunction. A wonderful employee who deserves her recognition! read more

Janelle has outstanding customer service and that goes a long way. Thank you for being so sweet and helpful Matcha bomb btw ! read more

Came here for my afternoon pick up and I placed order at wrong location. The staff was able to see that I was waiting and immediately asked and unfortunately realized my mistake They were super kind, friendly and attentive Thank you so much read more

cool place. i got the iced creme brulee latte. honestly it doesnt taste like creme brulee just more like iced coffee. but the coffee is very light, smooth and flavorful. i like how theres multiple locations in the area. check em out read more

The coffee is usually good, but it's also usually slow. People who work there are nice but like half the time when I show up to pick up my order it's either not ready on time, wrong, or they're "out". If a different coffee shop opened near by that my wife liked I'd stop coming here. read more

Our go-to coffee shop! We go weekly and the staff is always friendly, helpful, and always brew the best beans ever.

The little Cafe is set up like a smaller version of a larger coffee chain. The Cafe carries bags of beans and other merchandise. It has indoor and outdoor seatings The baristas were very friendly and helpful. The coffee aroma has a very flowery scent to it. It's very different than most franchise or chains out there. The drinks were served immediately. It was very enjoyable. Overall, I'd give it a 4.1 out of 5. read more

Josh was super sweet helping me decide an order. He took his time to explain to me the choices I wanted. So I decided to go with the Creme Brûlée Latte. My my this coffee did not disappoint. The vibe in here is very welcoming everyone greets you with a smile. Music isn't too loud and their playlist just gets you in a great mood to chill and enjoy a cup of coffee. A home away from home. Parking is not a problem, nice big lot. The cafe is very clean as well! Love it here! read more

Klatch Coffee - Creme Brulee - Coffee & Tea Near Me - Ontario, California

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I can't deny Klatch has good coffee. I was hoping it would be more like a cafe where I can sit down and enjoy my drink like the Pasadena location. No outlet to charge electronics. The ambiance isn't really that comfortable to sit around. I'll say this place is good for just taking out read more

One of my favorite coffee places near Ontario Mall. Their location here is tucked away perfect for quiet enjoyment of their signature classic lattes with in house-made cashew milk and blueberry danish. Like their pour-overs and great selection of locally sourced beans. read more

Klatch Coffee - Classic latte in-house cashew milk and yummy blueberry danish - Coffee & Tea Near Me - Ontario, California

I come here every now and then when I go to school, and I always enjoyed my visit. The staff is extremely friendly and the drinks are delicious. They also have a wide variety of food and pastries. I got the caramel Brulé latte, which was absolutely delicious. I highly recommend this drink if you're a sweet coffee type of person. The shop is clean and well kept with pretty decor. I highly recommend the spot. Keep up the good work. Thank you guys so much. Aced my exam right after drinking one of these bad boys read more

Klatch Coffee - Crme Brle Latte - Coffee & Tea Near Me - Ontario, California

Stopped by here on our way out to Joshua tree. Had a previous good experience heading to Pasadena so we knew to try it again. Very happy with the vegan options and alternative milks. The peppermint mocha was delicious, and service was friendly and efficient. read more

Klatch Coffee - Peppermint mocha - Coffee & Tea Near Me - Ontario, California

What a great location! I was early to Ontario for a business meeting and came across this little gem. Ray was incredibly friendly, offered great insight on coffee options, and even suggested a macro-friendly bite -- which I really appreciated. From the counter staff, to the person making my coffee, to the gal who handed it off, everyone was genuinely kind and welcoming. The coffee was amazing, and the turkey sausage sandwich was perfect. I'll definitely be back! read more

Coffee is so solid. A few years ago they had one in San Francisco I tried before it closed, was very surprised to see one on my Yelp radar so nearby when I was shopping at the Mills. I got the iced cappuccino, the girl who served me in a bandana was super cheery and friendly. The lemon poppyseed loaf was heated up and perfect for my drive home. The coffee was not bitter or acidic, had great flavor and balance. Plenty of seating in a nice space. I'll come right on back! read more

Klatch Coffee - Inside - Coffee & Tea Near Me - Ontario, California

Really nice barista and their chai was good! Definitely a place I'd try again. The cafe was clean and it wasn't too busy. read more

Klatch Coffee - Pumpkin chai - Coffee & Tea Near Me - Ontario, California

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Enjoyed an amazing turkey pesto panini with my daughter. We had a blueberry muffin with 2 iced coffees. All were good. Everyone was very nice. Nice quiet place to enjoy. I did feel it was a bit expensive. But that is California read more

Espresso in the cloud with warm notes of ginger and vanilla. I had it with their house made almond-cashew milk blend. And I highly recommend, it is super delicious at 25% sweetness read more

Klatch Coffee - Espresso in the clouds - Coffee & Tea Near Me - Ontario, California

Tried the passion tea, crème brûlée, and lavender coffee at Klatch--each one unique and delicious! The BLT sandwich was fresh and tasty too. Friendly staff and cozy vibes made it a great stop. Definitely coming back! read more

Klatch Coffee - Tried the passion tea, crème brûlée, and lavender coffee - Coffee & Tea Near Me - Ontario, California

such quick lovely service! I really enjoyed my fresh banana nut muffin I got and our coffees came out so quick! not too much seating space inside. if you're craving a good cup of coffee near the Ontario airport, this is a great option read more

This was one of the most unprofessional and disrespectful customer service experiences I've ever had. On May 15 around 2:40 PM at Klatch Coffee curbside pickup, I waited over 20 minutes for my order (only 2 drinks and a toast) after checking in -- only to be told I hadn't checked in by KAYLA. I initially called to check in and spoke to David and he said they are still working on my order and should be out soon. 15 minutes later, I called a second time to follow up then KAYLA asked under what name, mocked me, repeating my name in a sarcastic tone, deliberately mimicking my voice. She delivered my order, iced drinks were pale and watered down and my toast like rubber. I asked if my food was sitting there a while she blamed me for not checking in, stating "I asked everyone, you did not check in!". I told her I can show her my call log to which she snapped "I don't need to see that!". When I told her she was being disrespectful, she brushed it off with a smirk and said "Ok!" and walked away. I was shocked by the attitude and total lack of accountability. Mocking a customer to their face and treating long wait times as acceptable is not just bad service -- it's insulting. She even yelled "It's only been 15 minutes!". Klatch needs to seriously re-evaluate their training and customer care standards. I hope this kind of behavior is no longer tolerated. I will be reaching out to corporate. read more

Always a great experience coming to this klatch location! Drinks may take a while but that's because they take time to make your drink! Last Wednesday i even had a swan latte art on my latte. Big shout out to the staff for doing that extra effort in lifting my evening up! read more

Klatch Coffee - Latte with swan latte art - Coffee & Tea Near Me - Ontario, California

I was running some errands and came across this coffee spot! First of all... the barista was so kind & took the time to help me make a choice based on what I was craving. I ordered a vanilla bean coffee, which was my first time trying. It was good! The space is clean & has a variety of food/pastry options as well. It was great coming across this space! I'm glad I had the chance to try it out. read more

Klatch Coffee - Iced Vanilla Bean Latte - Coffee & Tea Near Me - Ontario, California

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This coffee spot was so good that I went back in line to order a second drink! I ordered an iced matcha latte and iced lavender latte. The matcha latte was perfectly sweet. The lavender latte was good, but had a strong flowery aftertaste - definitely an acquired taste. I also got to try the crème brûlée latte from a friend which was super delicious and addicting. I definitely see why this drink is one of Klatch's top sellers! Staff were super friendly and welcoming. The shop is a bit small but it offers a very cozy feel to it. Outdoor seating is available. read more

Wonderful and kind service, pretty good drinks, I tend to like sweeter drinks and I didn't need to add sweetener. The Creme Brule iced was good. The fountain outside made for a good peaceful setting. read more

Klatch Coffee - Menu - Coffee & Tea Near Me - Ontario, California

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I'm satisfied ‍ This place isn't spacious enough nor decorated for you to stay long, but the drinks were fair. The crème brûlée latte (hot) was delicious i have to say. On the other hand, the iced vanilla bean latte was very milky. read more

Klatch Coffee - Crme Brle Latte - Coffee & Tea Near Me - Ontario, California

the service was great! food tastes yummy and warm and the crème brûlée is so tasty, perfect for the season read more

Klatch Coffee - crème brûlée latte and the go to english muffin breakfast sandwich - Coffee & Tea Near Me - Ontario, California

Need more experience. This one may have been an off day. It was just okay. Nothing spectacular. Coffee was good but not great. Service was also okay. Long wait for the coffee. And no offer for napkins or other things to doctor or have in case of spills or wiping hands, etc. Ambience was clean. read more

Came by for some coffee because I was in the area. Drinks: -Matcha Latte: Was delicious!! It tasted very tea-like and sweetened well, so would definitely get this again. It wasn't too hot, which is actually my preference so I loved that a lot! -Drip coffee: was strong tasting and a little burnt, but not too bad. We may have gotten more towards the end of the brew. We didn't try any pastries, but they did look good! read more

The Rancho location is right near our house, so we've been ordering drinks and buying coffee beans from them for quite a few years! We've generally been very happy. We stopped in the Ontario location yesterday on the way home from a road trip, and my husband went in and ordered my usual: just a plain, unsweetened latte with nonfat milk. Not sure what happened. It was the worst tasting latte I've ever had. Ever. It tasted like either nitro coffee was in there or beer. It was weird and fermented-tasting and I took one sip and couldn't do it. This has never happened and I'm not one of those people who drinks sugar bombs. I don't think this would deter me from going to Klatch again, but next time, I'm going in the shop with my husband and tasting it before we leave. Yuck. read more

Always love the drinks here. My personal favorite is the patio special. There's seating outside which is nice and indoors as well

I got the Crème brûlée latte blended,, it was very sweet if you like that The matcha latte was okay, not amazing but still good. We got the sandwiches to go. Honey mustard in the turkey provolone was yummy but the bread was a little tough. The workers were all very accommodating and understanding but there was a rush so I could tell that it was a little stressful. The inside is nice but I wish it was more clear where the line was. I had two people cut in front of me... read more

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I recently discovered this brand and immediately became obsessed with some of their seasonal flavors. I've easily been to Klatch more in the last two months than I've been to any coffee place in my entire life. Their service has always been prompt and friendly. I just wanted to show my appreciation for my barista today who waited until I arrived to pour the foam on my drink. Super nice of him. I'll definitely keep coming to this location. read more

WOW this place makes good coffee. In town for work and stopped here daily. Ordered ahead every time, but staff was friendly and welcomed you in regardless. Caramel latte was delicious, and very fairly priced. Wish they had some in my area! read more