The staff and main doctor here are very friendly and easy going. I appreciate that they offer a…read morerange of different services and products and are very forthcoming about prices and opportunities for savings. I've done to both the La Verne and Upland locations as this has been our family optometrist for nearly 20 years.

After 10 years of being a loyal customer, my lenses prescription is wrong resulting in headaches…read more After expressing my frustration, all I received was "unfortunately." I will change my optometrist prescription provider. All State worker be aware of bad customer service and bad lenses prescriptions and not willing to help you to get it right.

My family has been coming here for years. The office experience is always great. The atmosphere is…read morealway quiet and enjoyable. The doctors and staff are very friendly and helpful. Today my glasses frame broke while getting ready for work. Did the whole scotch tape thing to get by until they opened. Serrina and Julian were awesome!!! They went right to work on the problem. Within 20 minutes they were able to make a temporary repair and order a replacement frame under warranty. Great Job and Thank You!!!

Dr. Baggerly is great. His employees leave much to be desired. They broke my wife's glasses last…read moreyear and would NOT fix nor replace them. She had to go elsewhere to get a new pair. I went to get contact lenses this year and did not notice (until it was too late) that they gave me a prescription for reading glasses. DETAILS MATTER - especially when you are 45 minutes away and had to plan a month in advance! I can't even get my yearly pair of glasses! There's an old saying: "If she worked for me, she wouldn't be working for me." Sorry guys.

This place is helpful and they take the time to help you. My bf goes here and every time we have…read morehad a good experience

The doctor was incredible! I really appreciate the time he took to do a thorough exam. The optician…read morestaff though - totally unorganized. I checked in, tried on about 20 pairs. At one point had 6 pairs of frames in hand, compared options with my part er. They completely ignored me, took other walk-ins, went for a Coffee Bean break, but no assistance. At one point I left and came back, still ignored me like I was invisible. As I type this out I'm literally at the front desk being ignored as they chit-chat about nothing. I told them I'd been waiting there nearly an hour - and all looked at each other like they had no idea, but still no attempt to help. An hour later: I had 2 pairs on order somewhere else.

This is the best ophthalmology practice in Claremont and the surrounding area hands down. Staff is…read morewonderful, physicians are caring, conscientious people who despite the challenges facing them in the healthcare system still like what they do! Personally, I see Dr Anil, Dr A as I call him. He has worked with me in monitoring my condition for a few years now and you can't get a better person who happens to be an MD. So knowledgeable, no question is too small or insignificant to ask. I referred my husband as well and he has great respect for Dr A as well. This practice is well worth a look!

I recently had cataract surgery in both eyes with Dr. Sunil Shivaram, and I couldn't be more…read morepleased with the experience. He took the time to clearly explain the procedure and the expected recovery process, which helped me feel comfortable and confident every step of the way. The quality of care was outstanding, and everything was done at the highest standard. I highly recommend Dr. Shivaram to anyone considering cataract surgery.

We have been going to Dr. Spalding for many years. The practice has now been taken over by Dr…read more Patel and she is providing the same level of outstanding and professional service. Highly recommend Dr. Patel, and her staff. They are outstanding!

Dr. Patel is very nice and caring. Her staff is friendly and helpful. I had a great exam with no…read moreproblems. Except my eyesight. I needed new glasses. I expected eye doctor prices and they were. Overall a great experience.

Finally picked up my glasses after it took a month. They were nice enough to give me a refund on…read morethe anti-glare for my troubles.

Brought in a pair of glasses that needed prescription lenses in them. It was completed quick in a…read moreweek and a half however I feel like my lens is really thick and heavy which started to cause indentations on my nose. The frame itself is extremely light weight so all the weight are in the lenses. I have other glasses but none of them are this heavy Not sure if theres a lighter option outside of polycarb and I avoided pc because it scratches so easily. But the weight is so uncomfortable I'm having second thoughts.

I had a pleasant experience starting with the first phone call to try and make my appointment . I…read morecan't remember her name but the lady scheduling for me was beyond helpful in what seemed like would be an impossible task finding if they accepted my health insurance. She was so patient and kept trying different things when it wouldn't pop up right away. I feel like most front desk ladies would have tried once and given up with an unapologetic "sorry" , being that I've experienced this multiple times before. It took about 15-20 minutes later and 7 different attempts of searching that she found my insurance. This meant so much to me at this time because around this time I was having lots of discouraging experiences with trying to find proper offices and doctors when attempting to schedule for a general check up for me and a dentist appointment for my daughter and I hope she sees this because I want her to know how much I appreciated her patience and willingness to help. Always be kind to others cause you never know just how much of an impact it can have on their day, or life. I will always remember her kindness, and I will continue taking my optometry needs here and referring my friends and family

This was a nice surprise, to have such a skilled optometrist nearby. The entire experience was so…read moreeasy! The outside of the building is deceptively plain, but do not judge from the exterior. There is ample parking very close. The whole little strip mall is within the Best Buy parking lot on Arrow Hwy. The office itself is lovely, so clean and spacious. The front staff are very capable, efficient, and professional, and the wait time was minimal. The doctor herself is very nice, attentive, and obviously has great expertise. Everything went so smoothly. Highly recommend!

Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

Great experience! Dr Kim and her team are warm and welcoming. Dr Kim is knowledgeable, thorough,…read moreand personable. Highly recommend this office! Dr Kim and her team are amazing at what they do!