Tao is a fantastic shop owner that will guarantee that you leave satisfied with the work done on…read moreyour vehicle! Tao will find you the best price available on parts and labor. He also has a group of good master mechanics that are very knowledgeable and polite. I'd recommend this place to anyone who doesn't want to get ripped off by another shop! 10/10 go see Tao!

I chose this shop because of the many positive reviews and I wanted to support local business…read more However, I had a very disappointing experience. Lack of Transparency, Disrespectful and Unprofessional. That's all I have to say about Tao. I brought my car in for a simple job: Replace the AF sensor (B1S1) to pass emissions, complete the inspection, and check a loose bracket near the rear wheel. I clearly explained the order of work. However, the wrong sensor was ordered, and the emissions test was performed before replacing it - resulting in a failure that COULD HAVE BEEN AVOIDED. I had to comeback for re-inspection after replacing the sensor (about 200 miles running). Instead of addressing my original concerns, I was presented with additional costly issues (axle, brake caliber, spark plugs). This was confusing, as I had recently passed a PA enhanced inspection at another shop, and none of these issues were mentioned. I also double checked my maintenance paperwork at Lexus Dealer, my spark plugs were replaced at around 142,000 miles (current mileage ~183,000), which is within their normal lifespan. The spark plugs will usually last for 80,000-100,000 miles. A second shop confirmed there was no issue with them - a full diagnostic were performed. Moreover, the loose bracket, which is the first thing I asked him repaired, was NEVER FIXED. I don't think he did even pay attention to it. Communication was poor throughout. Calls and emails were not returned, and updates were unclear. When I asked for clarification about the new findings, in-person, the response felt dismissive and unprofessional rather than helpful with: "I can't say anything about other shops doing", "Do you trust me?", "Do you want to do it or not?". For the re-inspection (even with an appointment), I had to wait about 2 hours. After reviewing other 1-star feedback, it appears this may be a pattern - customers come in for a simple service but are advised to complete additional, costly repairs without clear explanation. I understand businesses need to make money, but customers deserve transparency, proper communication, and respect. At minimum, the original concerns should be addressed clearly before introducing new issues. Overall, I felt pressured into unnecessary repairs without sufficient explanation. I would recommend BE CAREFUL and NOT FALLING ON low inspection prices or some "good" high/five start ratings.

reliable honest quality care repair. really took care of my…read moreToyota bringing it up to spec.

We've been going here for over 30 years. They are fair, tell you what's going on, give you a chance…read moreto decide what you want to do. I feel their pricing is fair. Heidi is wonderful to work with and really helps you understand what's going on. I feel they try to do their best with each repair. We trust them with our family vehicles and recommend them to anyone looking for help.

Larry's is the BEST. I had a potentially dangerous issue and very little flexibility because I'm…read morecaretaking... Shannon was beyond friendly and accommodating. They let me drop the car that day and get a rental from right down the street, and she said they'd try to fit it in. She called me that afternoon with the diagnosis, and by the next morning they had gotten the parts in and fixed it! They were kind, friendly, wonderful to deal with, and gave me a very fair price. I'm coming here from now on!

I found my new mechanic! After calling numerous dealerships about a problem I was having with my…read morecar, and being told repeatedly that I wouldn't be able to bring my car in until late October or early November, I was delightfully surprised when I called Larry's. Shannon was warm and friendly, and told me I could bring my car in the same day. I went straight away and was so pleased with the amazing service I received. Thank you all for getting me in so quickly, addressing the issue and reassuring me that my car was all set. I will definitely be a repeat customer!

I can't say anything bad about this shop. they have been doing a great job taking care of all my…read morecar needs. they are very honest and kind and have very fair prices. I definitely would recommend them to anyone looking for a reliable shop, it takes my anxiety away knowing they are there to help.

Always great service. I have an old car and require a range of maintenance and tire changes. They…read morealways help me out in a timely manner, and prices are very fair.

I highly recommend this place…read more I live just a few blocks away so when I needed my oil changed I figured I'd give them a shot. As the other reviewer said, they are very knowledgeable here and were fair and honest. The best part though was it felt like they went above and beyond in doing the actual work! Basically if you go to like Jiffy Lube etc they'll do a basic oil change for a cheap price, but at Apex for a reasonable (slightly higher but I'm telling you it's reasonable/worth it) they actually check all your fluids and tighten everything that needs tightened, my car feels 100 times better than before they worked on it. I'll be coming back to them next month for an inspection and pretty much anything I'll need done from now on. Good guys who really know what they're doing. And quick, too! Highly recommended if you're anywhere near the area.

Do Not Go There. They ran a pressure test and blew out my reservoir! They ruined my car costing…read morehundred to get it fixed elsewhere. The car was in perfect shape upon arrival. All they had to do is AC Work. The AC components sit next to the coolant reservoir and they cracked it on the left hand side. DO NOT EVER ISE THEM! They will purposely damage your car so you will keep coming back! RUN!!!! They will pretend and deny they have no accountability for the damages they cause!

It can be hard to trust mechanics, but these folks earned my trust today. I had already done all I…read morecould to diagnose my car's issues and asked for exactly what repairs I needed next. They not only offered fair pricing per my research and bid solicitation, but were communicative and helpful -- and had availability when I needed it to accommodate work and school and buses. I don't like car problems and do like solving them so I can keep driving safely and reliably -- but at a fair cost, since I'm accustomed to doing the work myself or with the help of a friend. This is perhaps as close as you might get to that feeling for a business. Thanks, Justin, Joanna and staff for helping me solve one of my car's temper tantrums today! I'll be back for the others coming down the line for my little 20-year old! Bottom line: Do your homework and call around but know this is a good place to land.

Everyone and everything is/was Excellent. I have trust in them with my 75 Pontiac. It's great to…read morefind a place that will work on and understand my car. Prices are reasonable for me, especially when I trust their work. Never a problem with appointments, finding the exact parts and completing the job! Thank you for keeping me happy Eisemans!!

DO NOT TAKE YOUR CAR HERE. Recently I got my thermostat fixed at said place and the next day my…read moreheat was blowing out cold air and my engine was getting hot. I took it back to said place and he said that my radiator was leaking and followed up with a total. I said specifically that I'm not paying for anything else because I didn't have these problems before my service with you and he continued to gas light me saying that the service with the thermostat has nothing to do with the radiator but according to my research and also speaking to a honest professional mechanic, it's the complete opposite of what MIKE told me.

They guy is very nice and polite. He charged me $1250 for an installation of a catalytic converter…read moreand fucked up the installation royally. He left two bolts off where the converter sits and welded to hangers together which means the exhaust now rattles against the frame. It sounds terrible and I have to go to someone else, spending even more money, to try to get the whole thing made right. I would not recommend these folks.

I met Justin Pons when he was being a Good Samaritan. In the middle of frigid temperatures before…read moredawn, he waited outside the gym because my car headlights were left on and he didn't want my car battery to die and leave me stranded. I think that action itself shows a lot about Justin's character and the pride he takes in his car services. I have been going to Pons Auto Service ever since, and his kind, thoughtful, and meticulous service has kept my car running smoothly over the past four years. I have had very bad car service experiences before, and when I told Justin about that, he went the extra mile to ensure that he always provided the utmost detail, explanations of services rendered when I had questions, and timely updates. Honestly, his car shop has restored my ability to trust car guys again with the exemplary service that he has provided. I have full trust and faith in Justin that he will always provide the necessary car services without overcharging or "fixing" things that don't need to be fixed. Justin goes the extra mile to not only get the job done right, but does so honestly and transparently. I really appreciate the work that he has put into my almost twenty-year-old vehicle and he has kept it in excellent shape since I have been coming here. Pons Auto Service deserves all of the business and I will tell everyone I possibly can at every chance I get to come here and support this small business! Thank you for all you do, Justin!

Went to the great Pons to get this 2017 Outlander looked at bc the dreaded light came on ... I was…read morehere for what I thought was just a tune up bc she seemed to be running rough, but these guys saved me from either needing a new engine or maybe a high speed accident bc they found something... turns out I needed totally new bearings it sucked and cost a couple of bucks to get her back on the road ... But now she's never run better! It's honestly now a smoother ride than when I bought it used a couple of years ago. Thanks Pon's!