I came to Discount Tire for what should have been the simplest thing -- two tires replaced…read more Instead, it turned into an absolute disaster from start to finish. The associate first told me the two tires were $300 and charged me. Then he suggested replacing all four, but I told him no because the tires in the front were smaller than the tires in the back. So he told me that to "make it right," the two in the front should match the two in the back -- adding another $200 and bringing the total to about $500. I agreed and paid in full. Before anything was done, I asked a very basic question: Will one lug nut unlock both tires? The associate confidently told me yes. Over 30 minutes later, the mechanic finally came out and said the exact opposite -- that the lug nut wouldn't unlock the tire, that removing it could damage and strip the bolt, and that Discount Tire wouldn't be responsible if that happened. Obviously, I told them not to continue. Then the associate came back out and completely contradicted the mechanic, suddenly saying they could remove the tire and replace the lug nuts and everything would be fine. At this point, not only had I paid $500, but now I was being told two totally different stories about whether the job could even be done safely. When I asked for a refund, things only got worse: * I stood there for over 15 minutes being ignored by the team -- zero acknowledgment, zero urgency * Then I was told the refund could only be done by check and I needed to provide my address * After even more wasted time, they suddenly could refund to my card after all * The receipt I was finally handed didn't even match the situation -- it listed a rotation and rebalance, not the refund for the service they failed to perform In the end, I left with: * No tires installed * No real explanation * A wasted afternoon * And a receipt that doesn't reflect what actually happened This was an unbelievably unprofessional experience from start to finish. No communication, mixed information, no consistency between staff, no accountability, and zero respect for the customer's time or money. I walked in ready to pay and get the job done -- and instead I got confusion, delays, and complete incompetence.Discount Tire needs to seriously evaluate the way this location communicates both internally and with customers. No one should ever have to deal with this for something as simple as replacing tires.

Been two weeks. The reply email from Discount Tire is written by a bot, so there is virtually no…read morechance of an actual follow up call. I AM NEVER GOING BACK TO DISCOUNT TIRE. Purchasing my future tires at TireRack.com where they have NEVER screwed up any of my orders.

Service is good, quick & prices r great! Won't go anywhere else. U can sit in ur car or wait…read moreoutside while tires svc'd. And they'll sell u 2 tires. Some tire places now insist u buy 4 tires when u may only need 2. So many businesses r squeezing the avg person. I look for businesses like this who work w/me & help me save $. Go see Duke!

Super fast, cheap, and easy. Repaired my tire in less than 5 minutes. Overall good experienceread more

They are awesome. Good mechanics. Fair pricing. They will never steer you wrong. They are popular…read moreso planning appointment ahead of time.

We can't all afford new cars that have no problems.. Walters…read moreis the best in the burgh honestly Fair prices no upsales. Will tell you what is wrong nothing more Fixed old wv rabbit Fixed old Subaru Outback She is still running thanks to Walters If your car needs fixing give them a call It's a busy place and rightly so You can't earn over 150 five stars so easy except if your Walters

Albert's is a great small business that prioritizes their customer's time and automotive needs…read more We took our family car and couldn't believe how fair their pricing is and how quickly our car was completed..... the right way. Dean and Jonathan treat you like family. I would recommend their shop for your automotive needs.

My car was overheating and I replaced all what I thought could be the issue and couldn't figure it…read moreout so I took it here. Sat there for days and they said they couldn't figure the issue out and said they were leaning towards the head gasket. They said they couldn't do that there which is no problem but also couldn't answer simple questions I was asking if they did certain things to my car and couldn't even answer. Got the car back and simply bled the coolant and it stopped overheating. If a shop couldn't simply bleed coolant I wouldn't trust them with anything other than tires! Do not take your car here for overheating issues

Awesome in and out in 20 minutes sat in the truck and watched the show. The guys work hard and do a…read moregreat job.

So my car needed 4 new tires... It's one of those AwDs so…read moreyou can't buy just a tire. After visiting 2 other places. I called discount tire Amy was very friendly told me what they had and said could have 4 Kelly tires at their place by the next morning. After telling me the out the door price I was oh yeah!!! It was 40 dollars cheaper then another place quoted me for unknown brand 40k tires. They open at 7 I was there at 715 I rolled on in and rolled on out 1/2 hour later with my new tires on the car No games here Just tires I would give them a call before going anywhere else.

They were wonderful to work with & would go back for my tire needs any time. Their customer service…read morewas great & they explained everything to me very well.

thank you for always taking great care of my car needs and for being so kind and friendly!read more

One of the worst bait and switch places. Watch out for the classic "You need new lug nuts"!read more

I popped two tires and called to see if my model and make could be assisted that day. I tow my car…read moreall the way to this shop and they try to sell me everything under the sun from two to four tires. Oh let's get all four rims too! I didn't come to a discount shop to be overpriced!!!! They then tell me oh we don't have your rim it will be a week. I had to leave my car there for a week. I get my car back and NO AIR! I had to put air in the old and new tires. My emergency tire pressure lights are on and alignment is off. You guys made sure to offer a warranty when I came! I never had worst Tire service and felt like I was being over charged. You'll see me tomorrow to see what's the issue with my TPMS lights

This place rocks. They took care of my daughter's tire issue super quick. Very nice, professional…read morewith fair pricing. It's a small place so be patient and they will take great care of your needs in no time at all. Highly recommend.

I just had the shop switch out my winter tires back to my summer tires. Owner is a really nice guy…read moreand did it at a very fair price. Recommend!

Dropped off my vehicle for an oil change and a radiator flush... they kept it overnight and ended…read moreup being able to do neither, and I left the next day with nothing done. I had to call for updates multiple times on the status, and I wouldn't have known they were even planning on keeping it later/overnight if I had not called, since no one bothered to reach out to me (despite saying they would). Quoted me $500+ at pick up for an 'issue' with the oil pan... went somewhere else the next day and got the oil change AND the radiator flush for $300 in less than 2 hours. If you don't know how to do an oil change on the vehicle... just say so! Will certainly not be returning after this... I just saved $200 by going somewhere else...Be careful out there yinz!

I scheduled a same day appointment to replace my car battery. Despite being very busy and close to…read moreclose the staff was able to still get my appointment finished. Jessica was very friendly and helpful. Thank you for helping get my car back on the road!