Huge shoutout to Caleb and the whole crew at Discount Tire. The overall vibe of the place was…read morehonestly great -- especially at 7:45am on a Saturday morning when nobody should realistically be that upbeat. Everyone was friendly, welcoming, and you could tell they actually enjoyed being there, which makes such a difference. Nobody made me feel rushed or talked down to, and as a truck girl... trust me, that matters. Caleb absolutely understood the assignment with my Tundra. He took care of my girl like she was royalty, explained everything clearly, and somehow made buying tires feel exciting. Now she's sitting taller on those Toyos and I keep catching myself staring back at her in parking lots like a proud parent. Honestly, the experience was so good I even walked out with a new friend. Another customer, Jim, was in there hyping up Discount Tire the whole time and raving about how good they've always treated him. Excellent service, great energy, and genuinely good people. Definitely recommend.

My tire was slowly losing air and I couldn't find the leak anywhere. They got me in on super short…read morenotice, found a nail in my tire, and patched the hole in less than thirty minutes. the patch was free, and they were my absolutely life savers. I'll be going there when it's time for new tires.

I have gone several times for a nail in my tire, they are always so helpful and quick!read more

Damaged sidewall, replaced same day & only took like 15 minutes once the part was in. Friendly…read moredudes.

Recently moved to the area from south hills so I was in need of a mechanic. They are all so kind…read morehere and truly care. Great experience both times. Can take a bit to get an appt but if it's something that needs fixed quickly they make a way to fit you in.

Expensive Very expensive,not responses after any Text…read moreExpensive ,problem not resolved

Incredible service. Absolutely recommend. In and out in 20 minutes after having a nail in the tire…read more 100% amazing place.

These guys are gems! Had a screw in my tire that I found on my way into work. In less than 15…read moreminutes I was back on the road. Thanks all!

If i could give them 10 stars i would.... Great atmosphere…read moreand good prices on tires. Quick and friendly service. Great quality overall. And are super at what they do. I will not be going anywhere else except here for my tires. Keep up the great work fellas.

Needed two front tires for the Odyssey before we head to the beach. These guys got me right in and…read moreback on the road with confidence. Their prices are fair too. If you need some good tread on your vehicle give Overbrook a try. They have a huge selection and something for every budget!!

If I could give more than 5 stars I would! I recently hit something on a street in Pittsburgh --…read morepunctured my tire which quickly went flat like a blowout. I called for service from my car insurance but the Tow Truck service man could not get to my spare tire for some reason. My son recommended Discount Tire Center. I called them around 3:30 pm and they said they closed at 4:00 pm. I told them my story and they said that they would wait!!! My car and I were towed to Discount Tire Center and sure enough they were still there shortly after 4 pm!! They replaced the tire immediately and I was on my way! I can't thank them enough!! Where do you ever get service this great? Thank You Discount Tire Center!

They are quick, professional, and have enough options that you don't have to break the bank.read more

I can't say enough about this place!! I take all of my cars there and always have friendly and…read moreknowledgeable answers and they work quickly to get the work done

Bob is an absolute @$$... he has no customer service skills and even less patience for asking…read morequestions to fully understand repairs. Alex is amazing. Alex communicates easily. Always happy to speak to customers to ensure service requested is met and explain if anything more or less needs to be done. They suggested an alignment... I agreed to it and after told me I also need struts and an axle which means I'd need an alignment all over again. Why wouldn't they tell me that before doing the alignment as I'd have just waited to save a few dollars Tires were cheap and couldn't beat the price but Bob is still a donkey Alex is the only reason there is a star...

Had a great experience here today. I drove in on a spare tire after having gotten a flat the night…read morebefore. I was in and out of the shop in under 30 minutes and paid about $20 to get the tire replaced. Mr Juan took very good care of me. This was particularly welcome as I'd had an unpleasant experience at another local Discount Tire the week before. Excellent service here.

I went there to get my tires rotated and balanced (for free... I've been a Discount Tire customer…read morefor over 20 years). I was taking a long road trip and just wanted to be safe. 1) they rotated the tires but didn't adjust the PSI. Basic, basic, basic stupid mistake. Really... this is your job, right? 2) Once I got on the highway the steering wheel started to wobble at 75 mph. I didn't have time to go back so had to endure a day of shaky steering wheel. Once I got to my destination I had ANOTHER Discount Tire rebalance and it was much better. The people running this place, and the technicians employed border on gross incompetence.

I gave three stars for very specific reasons; Ray and Greg. Otherwise, I have to say-1 star would…read morehave been the tops they would get from us. Where do I begin...the beginning, a very good place to start! We needed a hitch attached to our car. My husband did the research; he found a hitch and a place to put it on that was reasonable, convenient and fit into our schedule (or so we thought). We made an appointment for 11am. They said it would take about 2 hours. We figured we 'd give them 3, being it was a Saturday. Just before 3pm (4 hours from when we brought it to them) the mechanic called to ask us a question so that he could start on our car. START ON OUR CAR???? WHAT?? Having just finished lunch not far down the road, we headed directly there. I asked to speak to the manager. He was away. Assistant Manager Ray was incredibly helpful. I was LIVID to say the least. We had 100 things to do that day and getting the news that our car hadn't been started was not helpful in the least. Apparently, it was supposed to have been marked "appointment" on the invoice but hadn't. It was given to a mechanic that was working on an involved car before ours and wasn't going to get to it in the time frame quoted. The person that checked us in hadn't done his job. He didn't indicate the appointment on the invoice. He didn't take into account the mechanics workload and certainly didn't provide any customer service when he finally approached the desk. No apologies, no remedies, not a word of encouragement. The mechanic felt bad; but, it truly wasn't his fault. There was nothing he could have done differently. His name is Greg and he did a fantastic job when all was said and done. Ray took over. He was soft spoken and stern. He understood my frustration and handled it well. He helped Greg to get the necessary parts needed to do the job right. They told us it would be done by 5:30. We arrived at 6:00, just in case. With everything connected, the electric was tested. Oh no...something was wrong. I felt myself boiling again. But, quickly Ray calmed me. He explained that Greg would take care of it all. That, instead of waiting, I could come back tomorrow. Although upset since what was supposed to take 2-3 hours is now taking 2 days, Ray really was genuine. We picked it up the next morning; it was all put together and the electrical was working fine. As for the other person who really fell short; when the manager returns from vacation-trust me-I will certainly have an earful about the lack of professionalism and customer service.

Stay away! My daughter lives about 2 1/2 hours away from us and we were visiting Pittsburgh and…read morewanted to take the car in to get it inspected. We've always had good luck with the tire department there at Pep Boys. We had an appointment at nine got there before nine. The gentleman at the front desk told me he didn't know that they could do the inspection because they weren't sure if there were emissions testing equipment was working. He then asked me for a copy of the insurance card and owners card, which I unfortunately forgot back home. I did have photos of them, but he said "they no longer do that". I could not email them they could not print them for me. My daughter and I went to Staples and got both cards printed out returned to Pep Boys and left the key to the car with them around 1 o'clock. I received a call from them that the car needed windshield wipers and front and rear brakes. Although the rear brakes would have passed inspection, he felt that we should just go ahead and get everything done at the same time so we wouldn't have to bring it back in a month. He quoted me $1400 for all of the work. I asked him how much it would be without the rear brakes. He said I don't know that "do you know how long it took me to get this in the system?" He gave me a rough estimate of $240 less. I am so angry at myself that I allowed them to do this work when I could've had this done elsewhere for about $400 but we were in Pittsburgh and wanted to get it done. He again called me and explained that he couldn't read the printout of the insurance card so I needed to bring that with me. When we walked in to pick up the car approximately 4:00, he told me that they could not do the inspection without the insurance card because they couldn't read the printout. So we could take the car and just not have it inspected --seriously? He must've sensed my frustration because at this point I was beyond frustrated and he took a picture of the photo I had on my phone and used it. He said that the mechanic just had to enter the information into the system, but he thought he might be at lunch so we could just wait in the waiting room. I don't know how long their lunches are, but we waited over an hour. Finally, I walked out to the front And the mechanic asked me if I had the Kia Tucson. I said it's not a Kia. It's a Hyundai finally, we paid for the car and left. This was a nightmare the people there do not seem to know or have any clue what they are doing. I will never ever take a car back there nor what I refer anyone there. I recommend you stay away. Their customer service is the worst that I've ever seen and they will only rip you off. I'm thinking of filing a complaint with the Better Business Bureau.