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    Discount Tire

    4.0 (53 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - Discount Tire

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    2 More Services

    Tire repair

    Tire rotation

    Discount Tire Photos

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    Edward 1.

    I came to Discount Tire for what should have been the simplest thing -- two tires replaced. Instead, it turned into an absolute disaster from start to finish. The associate first told me the two tires were $300 and charged me. Then he suggested replacing all four, but I told him no because the tires in the front were smaller than the tires in the back. So he told me that to "make it right," the two in the front should match the two in the back -- adding another $200 and bringing the total to about $500. I agreed and paid in full. Before anything was done, I asked a very basic question: Will one lug nut unlock both tires? The associate confidently told me yes. Over 30 minutes later, the mechanic finally came out and said the exact opposite -- that the lug nut wouldn't unlock the tire, that removing it could damage and strip the bolt, and that Discount Tire wouldn't be responsible if that happened. Obviously, I told them not to continue. Then the associate came back out and completely contradicted the mechanic, suddenly saying they could remove the tire and replace the lug nuts and everything would be fine. At this point, not only had I paid $500, but now I was being told two totally different stories about whether the job could even be done safely. When I asked for a refund, things only got worse: * I stood there for over 15 minutes being ignored by the team -- zero acknowledgment, zero urgency * Then I was told the refund could only be done by check and I needed to provide my address * After even more wasted time, they suddenly could refund to my card after all * The receipt I was finally handed didn't even match the situation -- it listed a rotation and rebalance, not the refund for the service they failed to perform In the end, I left with: * No tires installed * No real explanation * A wasted afternoon * And a receipt that doesn't reflect what actually happened This was an unbelievably unprofessional experience from start to finish. No communication, mixed information, no consistency between staff, no accountability, and zero respect for the customer's time or money. I walked in ready to pay and get the job done -- and instead I got confusion, delays, and complete incompetence.Discount Tire needs to seriously evaluate the way this location communicates both internally and with customers. No one should ever have to deal with this for something as simple as replacing tires.

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    1 month ago

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    7 months ago

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    1 month ago

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    7 months ago

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    3 months ago

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    7 months ago

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    10 months ago

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    2 years ago

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    9 months ago

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    1 year ago

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    10 months ago

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    5 years ago

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    3 years ago

    The best and only place to buy tires! Free tire rotations, fast service, and the warranty actually is worth it.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Discount Tire

    Review Highlights - Discount Tire

    Tyler was very helpful and explained several brands and prices of tires before we decided on the ones we got.

    Mentioned in 4 reviews

    Read more highlights

    Pep Boys

    Pep Boys

    2.1
    (207 reviews)

    Dropped off my vehicle for an oil change and a radiator flush... they kept it overnight and ended…read moreup being able to do neither, and I left the next day with nothing done. I had to call for updates multiple times on the status, and I wouldn't have known they were even planning on keeping it later/overnight if I had not called, since no one bothered to reach out to me (despite saying they would). Quoted me $500+ at pick up for an 'issue' with the oil pan... went somewhere else the next day and got the oil change AND the radiator flush for $300 in less than 2 hours. If you don't know how to do an oil change on the vehicle... just say so! Will certainly not be returning after this... I just saved $200 by going somewhere else...Be careful out there yinz!

    I want to know what is going on at this place that they cannot seem to patch a tire without major…read moreissues. It cost me $238 total and a 2 day major headache. I brought my car here because I had a simple nail in the tread of my tire. They snapped one of the studs while taking it off the tire and broke the other while putting it back on. They asked me if I wanted to have them repair those broken studs in addition to the tire. They blamed the previous mechanic stating that he had likely stripped the studs. The car could no longer drive so I paid to have it towed to a reputable tire shop to get the studs and nuts replaced. Then I took it back to the mechanic who did the tire rotation and he was able to remove the other three tires and put them back on no problem. I think the likely culprit here is pep boys.

    Discount Tire - tires - Updated July 2026

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