I came to Discount Tire for what should have been the simplest thing -- two tires replaced. Instead, it turned into an absolute disaster from start to finish. The associate first told me the two tires were $300 and charged me. Then he suggested replacing all four, but I told him no because the tires in the front were smaller than the tires in the back. So he told me that to "make it right," the two in the front should match the two in the back -- adding another $200 and bringing the total to about $500. I agreed and paid in full. Before anything was done, I asked a very basic question: Will one lug nut unlock both tires? The associate confidently told me yes. Over 30 minutes later, the mechanic finally came out and said the exact opposite -- that the lug nut wouldn't unlock the tire, that removing it could damage and strip the bolt, and that Discount Tire wouldn't be responsible if that happened. Obviously, I told them not to continue. Then the associate came back out and completely contradicted the mechanic, suddenly saying they could remove the tire and replace the lug nuts and everything would be fine. At this point, not only had I paid $500, but now I was being told two totally different stories about whether the job could even be done safely. When I asked for a refund, things only got worse: * I stood there for over 15 minutes being ignored by the team -- zero acknowledgment, zero urgency * Then I was told the refund could only be done by check and I needed to provide my address * After even more wasted time, they suddenly could refund to my card after all * The receipt I was finally handed didn't even match the situation -- it listed a rotation and rebalance, not the refund for the service they failed to perform In the end, I left with: * No tires installed * No real explanation * A wasted afternoon * And a receipt that doesn't reflect what actually happened This was an unbelievably unprofessional experience from start to finish. No communication, mixed information, no consistency between staff, no accountability, and zero respect for the customer's time or money. I walked in ready to pay and get the job done -- and instead I got confusion, delays, and complete incompetence.Discount Tire needs to seriously evaluate the way this location communicates both internally and with customers. No one should ever have to deal with this for something as simple as replacing tires. read more

Discount Tire - Tires Near Me - Pittsburgh, Pennsylvania

Been two weeks. The reply email from Discount Tire is written by a bot, so there is virtually no chance of an actual follow up call. I AM NEVER GOING BACK TO DISCOUNT TIRE. Purchasing my future tires at TireRack.com where they have NEVER screwed up any of my orders. read more

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Went to see if they could remove a sharp piece of metal out of my flat tire and plug it. They assessed it, said they could not, then proceeded to try and scam me to buy 4 new tires to replace ($1000 total). I chose to get a 2nd opinion at my local mechanic. He was able to remove the metal AND plug it for $25. I don't understand why Discount Tire was not able to do this ... read more

Went for a tire plug which they did. But they told me my directional tires were on backwards which caused them to be worn down. I told them I had an inspection coming up and they told me I wouldn't pass the inspection without new tires. I declined their offer to put on new tires. Went to my inspection the very next day and I passed without issues. Mentioned the directional tire thing to the inspector and he said the tires were in the correct direction and nothing was wrong with my tires. I really want to meet the parents/gaurdians who raised the staff at this Discount Tire in the North Hills because they raised liars and it's unfortunate people like this had such troubled childhoods to act this way as adults. read more

i dont get how i ask to please check the tire first to see if can be fixed but mot they decide to charge me for the 2 that i need later another charge with taxes for the 3 one and when i ask why they dint check the tire for see the need hes answer was the tire as no air of course reason why i bring it on my trunk dude read more

I got to say this place is great. I have a four wheel drive sedan. One of my tires started showing staples. I had to get all my tires replaced. Most places I was going to wanted upwards of $800 for a new set of tires. This place got me out the door for $560 and took after pay. I like these tires they have very little road noise and I've had them for 2 months they still ride like the day I bought them. Very good for the price. read more

Moving to the north hills, I was nervous that I would find a good tire place, but Discount has exceeded my expectations each time. I had a simple problem I couldn't understand, but the young guy came to my car, and explained how these new car's computers do things I didn't know, and did it without being condescending, which made me feel respected. Kudos. read more

Somehow we wound up with a flat tire and needed 4 new tires STAT. The plus of a all wheel drive car is the all wheel drive car. Not the replacement of four tires at once. But Tyler was able to squeeze us in in just over an hour at the last minute on a SATURDAY, whaaat? We got out the door with four tires and new wiper blades (im a pushover I know) for under $900. Tyler was very helpful and explained several brands and prices of tires before we decided on the ones we got. Thanks to Tyler for saving the day! read more

NTB at 3600 Mcintyre Square Dr., Pittsburgh, PA 15237 (McKnight Road) is clean and inviting. Mike, at the counter, was extremely pleasant and the service was quick. The price was great! I will definitely be back! read more

I was surprised at the level of customer service and the speed of their service. They installed four new tires for my car. I purchased the tires else where and had them shipped to the store. I booked their earliest appt at 8:00 am. No B.S., I was leaving the store in 20 minutes with my new tires. There wasn't even enough time to drink my coffee. Their pricing was decent $30 a tire including tax and disposal fee. Comes with lifetime balancing and rotation too. read more

I had bought three sets of cars recently from here. The service is great and they get to finish the job very quickly, the prices are also very competitive. I recently had an issue with an order and they took care of it the moment I explained the issue. read more

I would recommend this place to everyone looking for a good deal on tires. I'm here just for tire repair today, but have used this company many times before for a full set of tires. First time here at this location on McKnight Road. The staff is well dressed, very friendly and the shop is clean. This is nice surprise to a garage setting. It's also nice to see females working in the garage instead of just the counter. Definitely coming back! read more

I could not say enough good things about discount tire. - Had a sizable bolt in my tire pretty close to the sidewall and was running out of time and options to get it dealt with while it was still holding air temporarily. - Rodney and the folks here took care of it in a timely manner (under 45minutes) for free saving me hundreds. - Coming from a a background in family businesses, the way they operate and their business model of taking care of their customers first is unlike most businesses I've ever seen and I definitely give kudos. read more

Discount Tire - Tires Near Me - Pittsburgh, Pennsylvania

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This place is amazing!!! The must have 20 people here working ....service tech greets you at the door, writes the work order, get you in asap. No appointment nessisary. The technicians RUN to your car, pull it in safely, then a whole pitt crew attacks your car, it's like Nascar. They get you in and out. SPEED, EXCELLENT SERVICE, QUALITY SERVICE. TRUELY THE ALL AMERICAN WORK ETHIC!!! read more

Service is the worst service ever. They only try to sell you their leftover tires. They told me that they only sell brand new tires, then when I went there they gave me tires from early 2024, it's like almost two year old tires. Additionally, they do not even know any difference between tires. Because they were only saying me "just get this bro, it's cheaper" meanwhile I went there to get what I ordered, not what they want. The reason why they did not provide me what I wanted is because they did not even make an order on what I'd told them multiple times on two calls. Not only they made me drive 16 miles twice making me wait two weeks for something that doesn't even exist in their stock, but they also did not even apologize at for not their mistakes even though I made a deposit for the specific tires that I wanted, saying "that's what we have". What made me so sick is that they were saying "everything is the same" meanwhile pointing at two totally different tires with totally different jobs. It was my first time, if I knew about their service, I wouldn't even waste my seconds on them. Regular local tire shop offers better service. read more

I pulled up about 5 mins before closing and BEN took care of me. I could cry, I'm so grateful for his service. He opened the register and tire check system back up for me and performed a thorough inspection of all 4 tires and then walked through the importance and difference between each tire type. Initially I thought I would have enough for 2 tires but I didn't so I decided to buy 1 but from the condition of my tires BEN would not let me leave with only one. He went and spoke to his management and they did everything they could to get me 2 tires for the what I had. I'm so very grateful. They've earned a lifetime customer. I will be back!!! Halleluyah! I appreciate you Ben! read more

Bought tires here. Five months later tires wouldn't pass inspection. I still had warranty and met all qualifications for replacement tires. Laughed at me when they brought up my mileage saying I was over my mileage. However, I had my original receipt and proved them wrong, which had different mileage on receipt. Watch this scam. read more

great service! got a tire patch (free service), wait was less than expected even though they were busy, friendly staff, and although they (of course) tried to sell me all new tires they were still pleasant and knew when to back off, so to speak, after politely saying no. excellent customer service! read more

Discount Tire did it again. Amazing customer service along with awesome results. Tyler helped me reach my goal of getting a new set of quality tires within my limited timeframe for a really great price. It's also a wonderful feeling knowing they are there to help maintain (eg free rotations) and address any issues that may arise with the tires. Thanks Tyler for making it happen. Also thanks Discount Tire for continuing to provide high quality tires and hiring such fabulous people to help make the tire world such a nice place. read more

Discount Tires, McKnight Rd, Pittsburgh, PA. First off, best price I found for new tires. Availability of appointments was great. My appointment was at 8am. I was a little early but was greeted at my car by Ben. He explained everything step by step. What really impressed me was that he mentioned what I put in the notes section online when I made my appointment. I didn't have to remember (lol) or bring it up. I needed my TPMS fixed on my tires. Ben explained all the warranty information (half of which I didn't know...very thankful for that). Just so happened I needed all 4 TPMS' replaced which costed me what I was quoted for 1 at another place! Nate, Andrew and Adam were the techs working on my vehicle. I was in at about 750am, my car went in within a few minutes and I was out at about 835am. When my vehicle was done the Tech brought me my receipt and keys. Recapped what was done and asked if I had any other questions. The gentleman at this location worked very efficiently and I will definitely make this my home tire store. The waiting area was clean and comfortable which is important because I usually have my child with me. Professional, efficient, informative, and just pleasant all around. 10/10!!! 5 stars. Thumbs up! Thank you Ben, Nate, Andrew and Adam, for making this an easy and money saving experience!!! read more

Went to Discount Tire on Mcknight Road for new tires. When I got home, I walked around the truck to check out the tires. That is when I noticed four 2 inch long gouges on my passenger side rear door, Went back to Disocunt Tire and asked to speak to a manager. We went outside, I showed him the damage and he replied,"We could not have done that." I told him that , prior to gettting the tires, a rep and myself walked around the truck and there was no damage, The manager said he would contact the insurance company. Haven't heard from him yet, Very Dissatisfied. read more

Signed up for mobile installation and it went extremely well. Technician rotated all my tires and I didn't have to be present. Excellent service. read more

Terrible. Had tires and wheels from Tire Rack shopped to Discount Tires/ All they had to do was to install the wheels on my BMW. Discount tires stripped my wheel locks using my original BMW key. Instead of taking responsibility they came up with different excuses like the key was old (a 6 year BMW key) or the wheel bolt was too tight etc. They simply said they could not fix it and I now need to go to a BMW dealer to have it fixed. So I left with a broken bolt key, a stripped wheel bolt, and wheels that were not mounted. Terrible service, never will go back. read more

OMG WOW I had a screw in my tire and it was leaking slowly. I stopped in at Discount Tire without an appointment around 1pm. The guys behind the counter where super friendly and extremely happy to help. The gentleman went outside with me to check out the tire and see if it could be fixed. We went back in and he said no problem at all fixing but it would be about 60 minutes would have me out by around 215. I said no problem fix it. To my total unbelief there was no charge for them to pull the tire off unmount the tire patch the tire then remount and balance tire, Even replaced the tire stem. I could not believe that anybody did anything for free anymore???? I asked again are you sure no charge at all??? He said they never charge to fix a tire as long as it is fixable of coarse. Discount Tire opened here around 1 year ago and that will now be my only goto tire store. Discount Tire really knows how to make a customer happy and to keep them. I was out by 215 with a fixed tire and at no cost. How can you beat that. Discount Tire has made a new customer for life. Super friendly fast customer service and excellent work. Big waiting room to relax and wait for car. One word of advice if you have a flat or a leaking tire or need tires call ahead and make an appointment. They do get busy and wait times can be long without an appointment, I got lucky and got there at just the right time. Definitely a five star performance. read more

Discount Tire - Tires Near Me - Pittsburgh, Pennsylvania

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I came here to get my tires replaced because they were getting low, and it was time to get a new set. I paid 1100 for Yokohama Tire ( thinking they were quality. These tires suck they pop more than any cheap set of tires I've ever had. The service technicians were great and helpful with that being said. It was more of the product not being that great. I can't put all the blame on them for the tires. I didn't have to go with that recommendation. read more

I arrived from Florida and got a flat tire. Thank goodness I bought my tires in Florida from tire discount with full warranty. Just brought the tire in it was fixed in 1/2 hours it was easy breezy no questions just looked up our phone number that was it. Discount tire is the best. read more

There are so many challenges with getting one's tires replaced and/or rotated. My wife and I have been in Pittsburgh many years and have tried multiple tire shops in the area with varying degrees of satisfaction. Discount Tire has a number of advantages over their competitors that are worth noting and that quite possibly might make them the place for you in the event that you have similar circumstances to us: 1. Many tires shops that we have patronized require you to leave your car at their establishment and come back later that day (or even tomorrow) to pick it up. This gives them the flexibility to swap your tires at a time that is convenient for them with little consideration for the fact that I won't have a car for the day. Discount Tire solves this dilemma with a 'no-appointment needed' policy and instant service. Go to their shop, wait in line - boom, you're done! The only suggestion I would make is to perhaps call and make sure that they have your tires in stock, which I commonly do. This assures that everything goes smoothly. 2. The second challenge that I have seen is pricing. Tire prices as a general rule are RIDICULOUS. Tire shops could pass blame onto the manufacturer, but that argument falls flat if ever you were to drive about two hours to a rural tire shop and find that the prices are literally cut in half. Same tires, same manufacturers - half the price. Thus, we have always found that Discount Tire lives up to their name - they have quality brands at discounted prices and only a short drive away from most parts of Pittsburgh. For me, the choice is pretty obvious: Good pricing, fast service and relatively nearby. The reason for the four stars (as opposed to 5) is that my wife had a single 'less than pleasant' experience with one of the employees there. Most of them are courteous and professional, but one of them really gave her a hard time and, as it turns out, was wrong in his estimation of the situation. I don't want to be too hard on the place, of course, as our experience here has every other time been good! read more

I had an appointment for 10:30am today for a tire change that takes 20 minutes, and here I am 1.5 hours later, and they still haven't done my car. Also apparently the guy who checked me in made a mistake, and I was supposed to be charged but wasn't. To their credit they aren't going to charge me, but I could tell they were thinking about it despite the big delay. Apparently having an appointment doesn't mean anything here. It's very frustrating, as I need to get back to work. read more

Absolutely the best. I have purchased my last 3 sets of tires from them. Service is excellent. The last time I had made an appointment online. They sent me text messages to remind me. When I arrived they were literally waiting for me and took the keys from me as soon as I parked my car. There was no waiting except for the time that it took to install four tires. I have never had an issue with their balancing, and I am very picky about tire balance. Once, they replaced a damaged $250 tire under warranty with no questions asked. read more

Discount Tire on McKnight Road we excellent. They had very competitive pricing and were the only shop in the area that was able to get in the unusual size tires that I put on my F-150. Not only did they order, receive and install my tires within 48 hours (everyone else needed a week or more) they provided amazing customer service. This was my first experience with the company but will not be my last. read more

After having a terrible experience at another local tire shop earlier in the day (didn't have the tires they said they had when I arrived and then said they would upgrade me to better tires for the same price, but they weren't an upgrade at all with no warranty) I called discount tire to see if they could help me out. Rich answered the phone and was super friendly and kind. He got the tires I was looking for to their store, same day, and got them out on same day as well. I hate doing car maintenance because it's usually such an awful experience (and it had been earlier in the day) but Rich was able to turn it around and give amazing customer service and exceed my expectations for getting my tires taken care of. I live in Cranberry, Ross is not exactly close by but next time I am in need of tires I will most certainly be going to discount tire in Ross! read more

Went to get all four tires replaced this morning. Was in and out in less than 45 minutes! Staff was very friendly. Clean waiting area. Definitely recommend! read more

I've been coming here for years to get new tires. This place only does tires so if you need anything else done before getting new tires, be sure to schedule an appointment with your mechanic prior to coming here. It can get CRAZY busy so I would recommend going early on the weekends or during the middle of the work day if you can. The location sneaks up on you, so drive slowly and get in line (which often snakes out of the driveway and into the street). For COVID safety, the guys had me stay in my car the entire time that they replaced my tires. The cost of these tires is at least half of what you would pay at the dealership. And yes, they are brand new tires. read more

The best and only place to buy tires! Free tire rotations, fast service, and the warranty actually is worth it.

I had a nail in my tire so I made an appointment to stop in for them to fix it. My back tires were getting worn so they did recommend getting two new tires. I mean this is a business and they sale tires so I wasn't shocked they tried to sell me new tires. I had planned on getting some new ones in a few months but since I was already here and I decided to get new ones. Front guy was nice and knowledgeable. He said it could take a little over an hour but it took about 45 minutes. I'm satisfied and will probably come back for more tires in the future. Waiting room was clean and comfortable. Had free WiFi so that helped make the time go by fast. Make an appointment when you come here is my advice cause it saved me a lot of time. read more

ZERO STARS wasn't an option. Their mistake = your financial loss. DISHONEST PRACTICES. ORDER ONLINE AT YOUR OWN RISK!!!! I was shipped the incorrect tire. It was labeled correctly on the shipping label from Discount Tire but the sidewall side was a 94 rather than the 91 I ordered. I didn't realize this until I drove off after having it mounted and realized something was wrong. Sure enough, after checking the tire itself, I realized it was incorrect. I contacted the Pennsylvania office where it was shipped from and after some back and forth, was told that despite it being a different tire than I ordered, their policy was no returns once a tire is mounted. This was entirely, 100% their mistake but they refuse to send me the correct tire, issue a refund (full or part), and refuse to work with me altogether. Plain and simple, this is the textbook definition of FRAUD!!! AVOID THIS BUSINESS OR YOU WILL BE RESPONSIBLE FOR THEIR ERRORS read more

My go to tire place while traveling there always fast and efficient plus the tire prices are competitive. Free repair and rotations can't be beat read more

I'm from out of town. Son-n-law told me about these guys. I had screw in right front tire and messed up pressure sensors. No wait, no cost , just friendly help to a stranger. Thanks to the team at Discount tire, you have earned my future business. read more

Really nice people here. I purchased tires here last year and never got a call after two weeks that my tires came in. After giving them a call, they upgraded me to something a little better that they had in-store. I purchased the insurance to go with it. A year later, I got a nail in one of the tires and they stated it would need to be replaced. I was told it was covered by the insurance. It took a week for my tire to come in and it would be about an hour to get the tire replaced. What I didn't realize was that I would need to purchase the warranty again for the new tire. I would still come here but it would have been nice if they would have told me that the warranty is only a one time use deal prior to getting the tires. read more

The best service. I was a walk in, they saw me right away for my slow leak, measured all the tread and had my car in the shop within 20 min....free of charge. Clean place too! I'll recommend to anyone! read more