After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

About a month ago I asked them if they flushed water heaters. They responded with asking for the…read moreserial number of my water heater and then proceeded to tell me that my water heater was ~20 years old and needed a full replacement although it still worked fine. Today I was talking to another company about the water heater replacement and they looked up my water heater and found that it was less than 12 years old and that my water heater is rated for 15-18 years of use. The other water heater company https://www.yelp.com/biz/dependable-water-heaters-san-jose (I'm not affiliated with them in any way) sent a screenshot from the manufacture's website showing the manufacture date. This company is a complete scam.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

Dan is the best. I reached out to him on a Sunday morning because my water heater died. He said he…read morecould be there in 30 minutes! He spent an hour+ reviewing some other issues and installed the new heater the following morning. I am so impressed. A genuinely nice person and a very capable plumber. I highly recommend Dan.

As luck would have it, Sunday seems to be the day water heaters fail. A chance encounter that same…read moreday with a friend came with her recommending Dan. My Sunday call was returned and I sent a few pictures. He was there at 9 on Monday and I had a new water heater with all new fittings and hoses for the price quoted. This guy is a gem!

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin and Jose provided top quality plumbing services. They installed a seismic house gas shut off…read morevalve and Grohe shower valve. The new shower valve cartridge that I purchased happened to be faulty during the installation. I really appreciated that they waited for me to go get another valve cartridge at the plumbing store so they could finish the shower installation that day. Their prices were the best of four quotes that I got from other plumbers, and I would highly recommend them if you have any plumbing needs. I will definitely call them for all my future plumbing issues.

I had a great experience with In Demand Plumbing! Ezekiel came out for an initial consultation and…read morereturned the following week to get the job done. He was very efficient, professional, and respectful throughout the entire process. He took the time to explain everything clearly and made sure I understood what needed to be done. I really appreciated how quickly everything was handled and how trustworthy and knowledgeable Ezekiel was. If you're looking for fast, reliable, and honest plumbing work, I definitely recommend In Demand Plumbing and be sure to ask for Ezekiel!

Eli and Matt arrived on time, and I like how I get a text message when they are on their way!…read moreClearing the main line that's under my front yard, and also a clog under my house wasn't easy, but they are diligent, work as a team, and with the use of camera's and multiple types of snake equipment they got the job done! I have used In Demand Plumbing for almost 20 years and always appreciate the great service! Thank you Eli & Matt!!

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

We had a very difficult plumbing emergency that many plumbers either wouldn't take on or would have…read morecharged us twice as much for. They came through when we needed them and made our emergency a priority. A huge thank you to Marco, Jesus, and Alejandro for all their hard work and professionalism. And a special thank you to Jacky in the office for keeping us updated throughout the entire job. Everyone was friendly, responsive, and truly went above and beyond. Thank you for the excellent service

Phast Rooter & Plumbing did a great job installing our two Toto bidets. The team was professional,…read morecareful, and made sure everything was installed correctly. Both units look great and work perfectly. We're very happy with the service and would gladly recommend them!

Jimmy is someone you need to hire when you have a plumbing emergency!…read moreOur drain was clogged in the middle of the night, I reached out to Jimmy, Jimmy was very knowledgeable and his professionalism helped calm my nerves. Jimmy provided an estimate. This is critical because it shows transparency! Jimmy arrived at 9am the next day (less than 12 hours since I reached out), he was very patient and answered all of my questions. He fixed our drain and gave us suggestions. The pricing was also very reasonable. After the repair, Jimmy helped clean up the area. He definitely takes pride in his work! Phast, professional, kind. I absolutely recommend this business. ^^

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

We had a plugged sink problem for a week. We tried with…read moreseveral plumbing companies, but couldn't solve the issue. Ed from Plumbing Solutions suggested replacing the pipes underneath the kitchen. Their price was good, including clean up the wet soil at the crawl space. Ed and another fellow was here on time, did a fantastic job in cleaning up and finished in a timely manner. Throughout the process, Ed was very patience and respectful in explaining the details of work needed done! Will definitely look them up if I have any future need! Highly recommend them!

We had Echo Plumbing & Rooter handle a plumbing retrofit/improvement project at our commercial…read moreproperty in Concord to address a floor drain issue. Juan and his team were highly responsive, professional, and fair with their pricing. They solved the issue quickly and were great about following up to make sure everything was taken care of properly. What really stood out was their ability to come up with a cost-effective solution. Instead of recommending a major tear-out and replacement of the existing drain trap in the slab floor, Juan suggested a retrofit component that solved the problem without the need for extensive demolition. This saved us a significant amount of money and disruption to the property. We really appreciated that they took the time to find the right solution rather than simply recommending the most expensive option. Their communication, responsiveness, and professionalism throughout the project were excellent. We'll definitely be using Juan and his team again for any future plumbing repairs or work needed at the property. I would absolutely recommend them to anyone in the Concord area for high quality plumbing services.

I can't say enough good things about Echo Plumbing. I'd had issues with my main sewer lateral line…read morefor over a decade and knew it was only a matter of time before it failed, so I decided to bite the bullet and get quotes on the cost of replacement. Sahy was the tech who came out to run a camera down the line (viewed several cracks and root intrusions in our 1940's clay pipe). He explained what was happening and what the process would be to repair it in a friendly, informative and non pretentious way. Echo's quote came back well below the competing companies I'd called, so I decided to move forward with them. After completing the permit process (about 3 weeks after signing the initial contract), the office staff contacted me to schedule the work. The crew showed up promptly at the agreed upon time, re-explained the work that would be completed, and were finished by mid afternoon. Both the crew and office staff were extremely polite and professional throughout the entirety of the process. Also, added bonus to Echo for giving our family a slight discount on labor costs when I mentioned my wife is a teacher!!! I would definitely use Echo again for any/all of my plumbing needs!