I searched for camping rentals online when I went to the Gorge for ABGT Weekender, and I found them…read moreand was pleased to know they offered complete kits for rent instead of renting each item for a fee. The gear is basic, but very functional, well-maintained. I got the concert camping kit and added the kitchen kit which worked well for me and my buddy. Will consider renting from them again for camping trips in the PNW. The convenience of not having to lug my own gear in flights is all worth it!

Back 40 supplied my family of 7 people (teens to adults) with everything we needed for a 3-day trek…read morethrough Olympic National Park. Since we flew in from out of town, having everything pre packed helped immensely. The gear was great quality and condition, and the customer service was top notch the entire process. What a great value. We were so glad to have found Shannon and her team, and highly recommend them to other adventurers. They helped make our first family backpacking trip an incredible experience!

This store needs a better management, if you hand written to be close at 8:15 pm and a customer…read morecomes in at 8:03 pm, they have plenty of time to to get what they need rather than being kicked out.

So, I've been a customer for a few years and had good experience every location I visited until I…read morewent to this one. You see, I went in to return a pair of work/tactile boots and some of the workers looked at me a little weird. Aside from that the older gentleman accused me of coming in regularly to return things and this would be the last time I can do this. So, I said in reasonable defense "I have not ever done this, this is only the first time I returned anything at big 5. Anyway, he said well, someone who looks like you keeps doing this. (By the way, I'm a black woman). So he reluctantly does the return and warned him not to judge anyone this way, but he just kept arguing with me. And the other employees were just standing there just simply not caring. I'm writing this review in the hope that NO ONE, especially a person of color has this experience.

This a great place for inner-city dwellers, as they have plenty of dog food, cat food, bubble gum,…read morepackaged candy, junk food, and propane for cooking up burgers on the apartment balcony. . . . . . .It's not a very good place if you're a farmer looking for tractor parts, herbicides, irrigation pump parts, Calf Manna, Delaval parts, or any agricultural expertise :-(

Justin is a LIFESAVER!!!!!!!!!! I called about a wild baby…read moreduck that I saved from the highway that I couldn't take care of and asked if I could give them to tractor supply because they have baby ducks. Justin told me he would make a few calls to people who owned ducks after I got off the phone with him. A few minutes later I got a call from a duck farmer. Absolutely no shelter or wildlife sanctuary was answering the phone but Justin did!!! The baby duck (I named Jumpy) would NOT be alive today if it wasn't for him. Thank you so much Justin!! You saved a life! Jumpy is now at a safe farm and I will be visiting him in a month or so!

I hate to leave a crap review because for the most part have had good experiences shopping here but…read moretoday I went in specifically for their buy one get one 50% off sale and when I got to the counter everything rang up full price. I showed the cashier the signs, there were over a dozen throughout the department. He said that the sale was over and they just hadn't taken the signs down yet. No date on the signs, no sorry, nada. He wouldn't honor it. Off to somewhere else to shop for me.

Got a great new shotgun from the Federal Way store. Staff was very helpful and patient while I got…read morethrough all the legal tape. Very polite people and the store is very nice and clean. Great selection of items to choose from. I'll definitely be back.

This company is gone so downhill it's really just a clothing company for sports. They don't really…read moresell anything. They don't have fishing license. They don't have any kind of sporting gear. It's just clothing. NEXT

Never have I been more offended for an item return than I was today.. OK, I ordered a NORTH FACE…read moreJacket online and when it arrived I didn't like the way it fit. So it's return time in my view since it was only a few weeks since I purchased. No receipt in bag mailed in but it had all the bar codes on packaging as reference. Plus all the tags on the jacket. So I arrive at South Center DICKS SPORTING GOODS and it's my turn at counter. I say " I'm returning jacket" and this punk ask's why. Like who FLIPPING CARES but I share I didn't like the fit. Then he ask's did you wear it , and answer was " NO " ! At this point he starts sniffing the jacket like it's a line of Peruvian Flake , I kid you not. I'm thinking is this two toned hair punk really questioning me on a return and then sniffs it. Since when does a return with documents turn into the Spanish Inquisition. My god someone needs to train the help in customer service and how not to be an a-hole! I mean my Louis Vuitton sunglasses I came in wearing cost more than his two week paycheck. BEWARE OF THE TWO TONED REGISTER DUDE WHO WILL SNIFF YOUR RETURN!

I'm not sure some of those other reviews are about the outlet store in Des Moines, WA. They have a…read moregood selection and some things a really good price. Always worth browsing. Customer service was good too.

I purchased a pair of winter booties for $90 and they were absolute junk... Booties were/are…read moredeformed and flawed in almost every way! Not wearable... So, adhering to OR return guidelines, I sent the the booties back, which they acknowledged receiving. The debit card I used to purchase these winter booties no longer exist, as I no longer use that bank. When I called to tell OR about my changing financial situation, they literally told me that they could ONLY REFUND TO THE PURCHASE CARD/BANK, which as previously stated, no longer exist... When I vehemently complained about not offering me an alternate refund option, OR basically said, "Too bad, deal with your bank". I no longer exist in the eyes of my old bank, so how the hell am I supposed deal with a bank that is NOT my bank... Outdoor Research literally stole my money!... It's NOT over!

Continued issues with pick up from their loading department. Placed an online order, called 4 hours…read morelater to see if it was available for pick up. Lady informed me that the person who processes online orders was not there and nobody else can do them. Needed the supplies same day

Friendly and helpful staff at the gun counter. Fun place to just look around, also. I only buy from…read morethem about half the time I visit, but always enjoy the visit. They also have the best price on propane.

My dad and I have been coming to Moxies for the last 30 years, and we love having a real live…read moreprofessional winter sports guru to go to. I finally had my boots custom fitted and this guys just is the best, they don't make em like him anymore

I rented some snowboarding gear for Christmas Day shredding from Moxie and Yvette (the two amazing…read moreowners of this shop). Due to an unfortunate circumstance with one of my bindings I was unable to ride the board I rented, causing me to rent another board on the mountain. Moxie and Yvette were very compassionate of the circumstance and offered to let me rent again in the future free of charge for the time I missed using their rental. Highly recommend this shop as they treat you like family from the moment you walk in and not just another dollar in their pocket. Merry Christmas!

Got a pair of Avenger Work Boots. These were worthless! Bottom feels every crack in the street…read more Sides have no support. Not suitable work wear. Went back to Willy's Discount WW and they refused to take boots back after 1 wear, even with receipt! Terrible customer service, and even worse return policy. Being in construction industry, over 20 years, I would defiantly not recommend this place to anyone, more the opposite. One star because I can't give none or negative.

The prices are pretty good but the "20-60% off" is highly miss leading as most products are on the…read morelow end of that range. But in general it's a nice and easy place to find any kind of work wear you might need in one spot, even if it's not super cheap. The problem I had was mostly with shoes. Their selections were small, in non slip boots they basically had two brands, both of them their own. Available sizes were super small or super huge, in the range of what most men would actually wear they had next to nothing. But i got my shoes and immediately regretted it. They had built in "moisture wicking" material inside to make them water proof. It did nothing to stop water from coming in but stopped all moisture from getting out. Within an hour my feet would prune from all the heat and sweat kept in, and if you stepped in a puddle it would go straight through. Assuming it was a defect I exchanged them in store for another pair. They were pretty decent about the refund, though they asked a lot of questions considering when I bought them they told me there was a 30 (or was it 45?) day guarantee on product quality. But they accepted the return but told me I had to wait 3-4 weeks for another shipment of my size to come in (again they don't stock normal sizes). 5 weeks later (yes it was late) I finally got my new pair of shoes. They still trapped way to much heat, but at least the water proofing worked and walking to work in the rain no longer got my feet wet. Fast forward 5 months of wearing the boots 8 hours a day, 5 days a week in a fairly low impact job. I work in a kitchen on a tiled floor, it's not outside in dirt, gravel etc. I am not running back and forth etc. Yet these $80 shoes discounted down from something like 120 had their soles burn through. I noticed within about 2 months a lot of the "non slip" traction was wearing out, now it's gone all the way and exposed the inner honeycomb in just a few months. These big heavy duty shoes are mostly empty hard plastic, only the thinnest of cheap rubber covers the bottom. I had another pair of boots, they lasted years. These ones still look almost brand new except now the bottoms are gone like they were a cheap pair of Payless shoes.

I have bought several pieces of Classic Accessories covers for my patio furniture over the past 20…read moreyears.Every time I have needed a replacement due to tears/rips or other damage they have NEVER failed to replace the original. I simply fill out a warranty claim and submit proof of purchase with photos of receipt and damage.Their service is second to none imo. I Have found their prices to be fair for there products.

I have bought several covers from Classic Accessories over the years (patio table, patio sofas &…read morechairs, BBQ, shade umbrella and log racks). For their 2024 Cyber Monday promotion they offered 60% off and free shipping on all orders. I went ahead and ordered a patio coffee table cover using their promo code. I checked the receipt and it had a $17 shipping charge. I called their (seemingly offshore) customer support and explained that I thought I had been incorrectly charged. The customer service agent said they would discuss the refund with their supervisor. I also sent an email to their customer service email address and heard nothing back. Absent any refund or response, I filed a dispute with my credit card company and Classic Accessories can enjoy the charge back fee. The cover is still sitting in its box ready to be returned. I'll never buy anything from this company directly again and will simply buy another brand or buy through Home Depot who actually honor their shipping and refund policies.