Justin is a LIFESAVER!!!!!!!!!! I called about a wild baby…read moreduck that I saved from the highway that I couldn't take care of and asked if I could give them to tractor supply because they have baby ducks. Justin told me he would make a few calls to people who owned ducks after I got off the phone with him. A few minutes later I got a call from a duck farmer. Absolutely no shelter or wildlife sanctuary was answering the phone but Justin did!!! The baby duck (I named Jumpy) would NOT be alive today if it wasn't for him. Thank you so much Justin!! You saved a life! Jumpy is now at a safe farm and I will be visiting him in a month or so!

I recommend this place if you have bunnies!…read more I had no idea they even sold larger bucks cheaper than your farm and pet stores if your looking for litter/food pellets!! Also big bulks of hay, but in portions to sell for horses. It's amazing. I had no idea! I thought this place was just a hardware store. Service? Second time here and workers I encountered has given off an inviting energy, friendly (:

Never have I been more offended for an item return than I was today.. OK, I ordered a NORTH FACE…read moreJacket online and when it arrived I didn't like the way it fit. So it's return time in my view since it was only a few weeks since I purchased. No receipt in bag mailed in but it had all the bar codes on packaging as reference. Plus all the tags on the jacket. So I arrive at South Center DICKS SPORTING GOODS and it's my turn at counter. I say " I'm returning jacket" and this punk ask's why. Like who FLIPPING CARES but I share I didn't like the fit. Then he ask's did you wear it , and answer was " NO " ! At this point he starts sniffing the jacket like it's a line of Peruvian Flake , I kid you not. I'm thinking is this two toned hair punk really questioning me on a return and then sniffs it. Since when does a return with documents turn into the Spanish Inquisition. My god someone needs to train the help in customer service and how not to be an a-hole! I mean my Louis Vuitton sunglasses I came in wearing cost more than his two week paycheck. BEWARE OF THE TWO TONED REGISTER DUDE WHO WILL SNIFF YOUR RETURN!

This company is gone so downhill it's really just a clothing company for sports. They don't really…read moresell anything. They don't have fishing license. They don't have any kind of sporting gear. It's just clothing. NEXT

This is a nice REI that is close to the airport. Friendly, helpful service. A great selection,…read moreincluding clearance and re-supply items. Lifetime Membership with co-op. Rewards with annual purchase totals. I came for a rain jacket and got exactly what I needed with great assistance to answer my questions. Dressing rooms available. Moderate pricing with excellent quality.

Obviously REI is well known for having great outdoor products. While expensive, there are certain…read morethings you can't cheap out on anyway. What I didn't enjoy was the checkout experience with the very pushy clerk to get their "co-op" rewards. He even asked us when our last trip in was (2 years ago) and we mentioned we don't even think we've made a purchase here. We were getting one item and this guy went on a long speech about the program and judged us for having a Costco card? Weird he's even looking in my wallet as I'm trying to pay, and only made me want that rewards card less.

Got a pair of Avenger Work Boots. These were worthless! Bottom feels every crack in the street…read more Sides have no support. Not suitable work wear. Went back to Willy's Discount WW and they refused to take boots back after 1 wear, even with receipt! Terrible customer service, and even worse return policy. Being in construction industry, over 20 years, I would defiantly not recommend this place to anyone, more the opposite. One star because I can't give none or negative.

The prices are pretty good but the "20-60% off" is highly miss leading as most products are on the…read morelow end of that range. But in general it's a nice and easy place to find any kind of work wear you might need in one spot, even if it's not super cheap. The problem I had was mostly with shoes. Their selections were small, in non slip boots they basically had two brands, both of them their own. Available sizes were super small or super huge, in the range of what most men would actually wear they had next to nothing. But i got my shoes and immediately regretted it. They had built in "moisture wicking" material inside to make them water proof. It did nothing to stop water from coming in but stopped all moisture from getting out. Within an hour my feet would prune from all the heat and sweat kept in, and if you stepped in a puddle it would go straight through. Assuming it was a defect I exchanged them in store for another pair. They were pretty decent about the refund, though they asked a lot of questions considering when I bought them they told me there was a 30 (or was it 45?) day guarantee on product quality. But they accepted the return but told me I had to wait 3-4 weeks for another shipment of my size to come in (again they don't stock normal sizes). 5 weeks later (yes it was late) I finally got my new pair of shoes. They still trapped way to much heat, but at least the water proofing worked and walking to work in the rain no longer got my feet wet. Fast forward 5 months of wearing the boots 8 hours a day, 5 days a week in a fairly low impact job. I work in a kitchen on a tiled floor, it's not outside in dirt, gravel etc. I am not running back and forth etc. Yet these $80 shoes discounted down from something like 120 had their soles burn through. I noticed within about 2 months a lot of the "non slip" traction was wearing out, now it's gone all the way and exposed the inner honeycomb in just a few months. These big heavy duty shoes are mostly empty hard plastic, only the thinnest of cheap rubber covers the bottom. I had another pair of boots, they lasted years. These ones still look almost brand new except now the bottoms are gone like they were a cheap pair of Payless shoes.

I have bought several pieces of Classic Accessories covers for my patio furniture over the past 20…read moreyears.Every time I have needed a replacement due to tears/rips or other damage they have NEVER failed to replace the original. I simply fill out a warranty claim and submit proof of purchase with photos of receipt and damage.Their service is second to none imo. I Have found their prices to be fair for there products.

I have bought several covers from Classic Accessories over the years (patio table, patio sofas &…read morechairs, BBQ, shade umbrella and log racks). For their 2024 Cyber Monday promotion they offered 60% off and free shipping on all orders. I went ahead and ordered a patio coffee table cover using their promo code. I checked the receipt and it had a $17 shipping charge. I called their (seemingly offshore) customer support and explained that I thought I had been incorrectly charged. The customer service agent said they would discuss the refund with their supervisor. I also sent an email to their customer service email address and heard nothing back. Absent any refund or response, I filed a dispute with my credit card company and Classic Accessories can enjoy the charge back fee. The cover is still sitting in its box ready to be returned. I'll never buy anything from this company directly again and will simply buy another brand or buy through Home Depot who actually honor their shipping and refund policies.

Friendly service, quality variety, clean store. Always good value with The North Face. I love that…read morethere's a South Center Location now, more local to the area.

Don't you love it when they're doing everything right? In there, get exactly what you want, out of…read morethere, you skip the sh!t show of the Westfield mall and the occupational and dedicated security gaze? Well done The North Face (disclaimer: I would order online beforehand if possible to get this experience LOL)

5 Stars -- Above and Beyond Customer Service, and an Incredible Product!…read more I wanted to take a moment to share my experience with iKamper and their amazing representative, Maggie, because while the journey wasn't without a few bumps, it ultimately became a wonderful example of integrity, care, and great customer service. When my tent arrived, unfortunately, it had some damage. I'll be honest -- at first, I was frustrated. This is a major investment and something I'd been looking forward to for quite some time. I was especially disheartened when I had trouble getting through at first due to their small (but mighty!) customer service team. But once I got in touch with Maggie, everything changed. She was responsive, empathetic, and worked tirelessly to make things right. Despite only having a small team to support all of us adventurous customers, Maggie stayed on top of the issue, kept me updated, and showed incredible patience and professionalism. In the end, iKamper not only refunded my shipping costs, but also provided a $500 reimbursement to make up for the inconvenience. That's real integrity in action -- and they didn't have to do that. Maggie never made me feel rushed or like a burden. Instead, she treated me like part of the iKamper family, and for that, I am genuinely grateful. The tent itself? Absolutely stunning. The craftsmanship and attention to detail are everything I had hoped for. I can't wait to hit the road and go camping with this amazing piece of gear. iKamper designs for real-world adventurers, and even though this experience started off rocky, I can confidently say they stood behind their product -- and me. Special thanks to Maggie, who went above and beyond to ensure I was taken care of. She is the kind of person and professional that every company hopes represents their brand. If you're considering iKamper -- go for it. Not only will you get a world-class product, but if you ever run into trouble, people like Maggie will make sure you're treated with care and fairness every step of the way. Thank you, iKamper, and thank you Maggie -- I'm a lifelong fan now!

One of the worst customer service! Do not shop here. Ordered exoshell 270 about a month ago when…read morethey had it on stock, 2 weeks after shipping label has created now package has been lost. I send them multiple email still no reply. Wish I could give them 0 star.