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    Big 5 Sports

    3.5 (11 reviews)
    Closed 10:00 am - 8:30 pm
    Updated 1 week ago

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    11 months ago

    Helpful 3
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    1 month ago

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    6 years ago

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    7 years ago

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    7 years ago

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    12 years ago

    Helpful 2
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    8 years ago

    Helpful 1
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    9 years ago

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    11 years ago

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    13 years ago

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    10 years ago

    Great store with a great staff. They were very helpful, and looked like they enjoyed their job. Clean store with good prices, I'll be back.

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    Washington Fitness Services - Our treadmill all set up and ready to go! Thanks Dale!

    Washington Fitness Services

    4.9(31 reviews)
    20.2 miDowntown
    $$

    I had an issue with a broken locking latch on my home treadmill that needed repair. The treadmill…read morewas a discontinued model that was otherwise in good working order. I sent an online service request to Washington Fitness Services, who replied promptly saying they could help, but also advising that the repair was minor with brief instructions on what was needed to be done if I wanted to attempt the repair myself. They even sent me a link to a source where I could buy the part I needed, which was not easy to locate otherwise since the treadmill model I have is no longer being manufactured. I opted to have WFS perform the repair, and Dale was more than fair in charging us a reasonable fee for doing the repair. I was most pleased with his responsiveness and his genuine desire to help solve the problem, even though it wasn't exactly a large or complicated job. Nevertheless, the service, trust, and responsiveness Dale exhibited was worthy of a very positive review!

    I was having ongoing issues with the belt on my NordicTrack Commercial X22i treadmill and reached…read moreout to Dale at Washington Fitness. He responded quickly, explained that this was a common issue with NordicTrack machines, and clearly walked me through why it was happening. He quoted me a fair price for the replacement and service call -- even though I'm in Olympia and he's based in Seattle. We scheduled a time, and he arrived exactly as planned. Dale got right to work, replaced the belt efficiently, and took the time to explain how I can better maintain the treadmill going forward to prevent future issues. It's been about 2 1/2 months now, and my treadmill is running like new. I really appreciate his professionalism, knowledge, and straightforward communication. Highly recommend!

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    Nordictrack treadmill

    Big 5 sporting Goods

    Big 5 sporting Goods

    3.0(7 reviews)
    19.7 mi
    $

    I called ahead, and asked if they sold Washington State Parks Discover Passes. Yes! says the…read moreperson who answered the phone. So, on a dark and rainy Puyallup night I drove to their store. The first clerk I asked to sell me a pass fumbled around and could not log into a computer. He made an odd, childish sounding call to another clerk. That person came and the two of them would have been comical to watch, if not so sad. After about 5 minutes, clerk 2 called his manager. I had the dubious please of listening to first questions about the computer ( I could tell it was not good news of some type), then a long conversation about sales, socks and things the clerk was to do. It was very clear the customer standing awkwardly in their store was not important. So, after the call, I'd been in the store 10-15 minutes. The clerk addresses me, while looking down and to his left, like he was afraid of me. I had NOT said a single word at this point. He gave a long-winded excuse, this was a known issue, they had submitted tickets, they simply had to call the state and get it fixed. I simply said OK and left to find another store and by my pass. This store needs training and a manager shake up. To not post the computer was broke (so I would not drive there in the first place), to not notify staff, to not care about the customer standing there while they were talking socks and sales.... Everything that is wrong about retail training and service is endemic to this store.

    I really like this new Biig 5 store they opened in Puyallup, its away from the South Hill Mak…read morenightmare area so can avoid it and just go here if I need to get shoes! They always have good prices and quality of shoes, and UNLIKE Target, they have Men shoes! Yay! They also have a good selection of camping stuff, hunting, and fishing and whatever else a active outdoor life needs :) I do think this store has real friendly and helpful employees as well.

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    Big 5 Sports - sportgoods - Updated May 2026

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