I've twice had on site fitness come out to look at my treadmill and they've been professional, on…read moretime, and helpful both times. The first time they came out was when the motor was overheating/smoking. They were honest about the cost of repair and advised me of the part # and that I could do it myself since it's just a couple bolts. The second tome, my track was crooked (not off-center but actually slanted from left to right, front to back) and stopped running. The motor belt was broken; luckily I had an extra belt for him to replace. At the same tome he was able to realign the belt and fit it so it was straight and centered, and was able to do both in a quick manner.

I asked Gary a question here through Yelp because I'm thinking of buying a machine. He kindly took…read morethe rime to answer although I don't have immediate business to offer him at this time. I really appreciate the feedback and I'll definitely use his business if I do her a machine and need it repaired because I truest working with naturally helpful and kind people above all.

Update 2: Yet another incredible and pleasant experience! After experiencing a huge accident, Mike…read moreand Chris helped me get back on my feet to riding again and triple checked safety! These guys are the BEST!! Update: I inherited a new-to-me older bike and I was met with pleasant experiences on my second time here! I had such a hard time with this bike at home and I was worried about how much it might cost to fix up all these problems in my bike. Luckily Chris was there to help explain everything to me. I am extremely happy about how transparent he was and accommodating to everything I needed done. I thought this was like dropping off a car for a few days, but he addressed all of my concerns in what seemed to be like 15 minutes while answering a handful of phone calls at the same time! This guy is talented and should absolutely be recognized!! I will be doing all my bike stuff in this shop from here on out!! Oh also, I saw they had a basket of training wheels! I was looking for some and settled for some bad generic ones. Having the tools AND the advice here would've saved me much time and money so please consider these professionals for your bikes!! Original review: Super friendly family! Ric Was extremely helpful and very accommodating! I love seeing a variety of bikes inside as well as parts hanging on the wall. Extremely fair pricing! I'm surprised to see how many people know about this store after talking about them here and there. Great people!

Dropped off Dirtbike tires to get swapped call the day after and they told me they don't work on…read morethem and never called me back saying that even tho they said they do and swapped the tube and the tire and popped the tube will never bring anything to them

I made the move to Cannondale after disappointment with another bike company. Andrew placed the…read moreorder for the bike I wanted and I told him there was no rush. Eight days later, Kimarie called to say they had a brand new bike ready for me. I was treated like a person and not a number. They took the time to properly set up the bike and answer my questions. Not only did I get a new bike, I got the assurance that they will be there if I need anything down the road. Supporting local bike shops is important, and Northwest Tri & Bike earned my business. 05 June 2026 Andrew runs a shop with customer service second to none. Please support small businesses.

Very welcoming and friendly staff...took my bicycle for repairs and service.was expecting to take…read moreseveral days or the next day.but they did it in record time.same day service. That was amazing and excellent service.Bravo Team!!!

Joe is the best, he's performed warranty repairs on my Rad Power e-bike and regular STP tune ups on…read moremy Trek Domane. Quality work and always gets my bike dialed in for STP.

Not recommend Bad attitude. Unprofessional at all you will…read morefeel like you ask your old man next door to do. Change 2 tire (our supply) $154!! Take almost 3 hrs! Keep the money and go somewhere else.

They did a good job on my flywheel. Nice guys at the shop and great service. Inflation sucks.read more

I was sending work to Gary since he was able to sneak in cylinder heads and some block work, do to…read morehis Machinist retiring and only working 1 day a week. However in the last several months the quality or work had dropped off or he has started severely overcharging. I had him clean a couple oil pans and a few parts and even though I told him to only run them through the sprayer booth he without consent media blasted and other thing to the tune of 500$. Once I returned to the shop I found a bit of runt on a Rod journal and called him to give him a heads up. next visit I took him a cylinder head and what I received in return was half of a camshaft out of a running OEM engine (with out any rust) came back badly rusted. When ever I spoke with him all I heard about the job was "AH!". Gary seems to have no idea what is going on. It's very sad to see this shop going out of business. When you attempt to drop off items the entire driveway has been sold to the tire shop. When asked about the significant rust they left on my clients camshafts, Gary simply said you'll need to remove the rust. He stated the he "Never looked at the job." It unfortunate that his brain can't wrap itself around the fact that it's time to sell before there is nothing left. they are doing greater damage then any benefit possible. I'm sorry to see you go Gary!!! These cams may have been coated with oil but there was NO!! "rust" prior to visiting Pacific Auto Machine!!!

Very disappointing experience. The representative called regarding our appliance repair and became…read moreconfrontational when I asked reasonable questions about the service process. His behavior was unprofessional and unacceptable. We canceled the appointment and chose to work through Home Depot instead.

Local. Fast. Answers phone (or get's back in a timely manner). Reasonable prices. Friendly,…read morehonest. Knowledgeable. Harris came to fix the leaking inlet valve on my dishwasher on the same day that I called. He needed parts so came back the next day . He needed another small part to complete the repair, called Nouman ( Nouman came out on my last call a year or so ago) and he brought the part pronto! I can recommend these guys with confidence. Don't buy a new appliance unless you really have to ....call Just Appliance out of Algona , Washington

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

I walked in back summer of 2020 interested in fitness equipment, the team there noted much of their…read morestock was sold out, but the item I was looking for should be back in stock in a couple months. I'm patient. I gave them my contact info and they noted they would call me once an ETA on its arrival was expected. That was 6 months ago, not a single call. I went down the street to another shop and they were great with the followup. Fitness Shop needs to actually follow up. Severely disappointed.

Dropped my scooter off on a Friday afternoon, the guys in the shop got it fully fixed over the…read moreweekend for a super fair price. Anyone who needs their E-scooter fixed, this is the place to go.

I have a Segway Ninebot e-scooter that I use regularly for running my blue heeler dog. It…read moredeveloped a rear wheel problem and I could not find anyone in Seattle at the time that serviced Segway. I tried dealing with Segway and that was a real pain. No local service and no help whatsoever. They eventually advised me to send it to Texas for service and they would advise cost that along with freight there and back. By chance, a guy at a local bike shop overheard me seeking help an ad- vised me to try Kai at EZE Rides. What a relief! Kai has been great. He is responsive, fair, timely, and efficient. I have used him twice for my Segway. I have almost 3,000 miles on that scooter with my dog and Kai saved me a lot of stress. He also fixed a small electrical problem on my e-bike in a matter of minutes and did not charge me. Most people I know appreciate and don't forget a fair and reputable business.jeff