I made the move to Cannondale after disappointment with another bike company. Andrew placed the order for the bike I wanted and I told him there was no rush. Eight days later, Kimarie called to say they had a brand new bike ready for me. I was treated like a person and not a number. They took the time to properly set up the bike and answer my questions. Not only did I get a new bike, I got the assurance that they will be there if I need anything down the road. Supporting local bike shops is important, and Northwest Tri & Bike earned my business. 05 June 2026 Andrew runs a shop with customer service second to none. Please support small businesses. read more

Very welcoming and friendly staff...took my bicycle for repairs and service.was expecting to take several days or the next day.but they did it in record time.same day service. That was amazing and excellent service.Bravo Team!!! read more

You cannot go wrong visiting NW Tri & Bike. Great service, knowledge and experience. Stop by and check them out!

I am so grateful to the team at Northwest Tri & Bike in Enumclaw. We were having a family camp weekend at nearby Black Diamond Camp, and one of our campers had a blowout on his wheelchair tire ... on a Saturday afternoon far from his home. Without his wheelchair, he had no way to get around at all. On a chance, we called Tri & Bike. Imagine taking a wheelchair to a bike shop. The team worked so hard and creatively to find a solution ... way above and beyond; they even stayed after closing hours to work it out. They got it fixed, and allowed our camper to still participate. They only charged us for a couple basic parts and nothing for their time and labor. Wow! We can't thank them enough for their courtesy, expertise, and for caring. Thank you! read more

The best experience I could've ever asked for. I needed a bike rebuilt. Made a reservation with the absolute nicest person on the phone. Multiple people were friendly when dropping the bike off as well as picking it up. My bike was in pristine riding condition for my upcoming long distance ride and I couldn't be happier. read more

I bought a new frame for my bike and called Andrew at Northwest tri bike in Enumclaw . And asked if he could swap my other components off of my old bike onto my new bike and he said yes he could do that so I dropped it off at his shop and a couple days later he called me and said the bike was ready to be picked up! I picked it up and wrote it in the parking lot and everything worked great like it should . Andrew and his team did a top-notch job on my bicycle I will be back when I need other things done to my bike ! read more

I'm glad my failed attempt at a Seattle bike shop brought me to this very one in Kent. It is definitely a further drive than I would like but worth the service! Andrew helped me picked all the components on the Otso Warakin (which I would so be lost if I did it myself). My partner decided to get one too! Ian bike fitted us and we took it on a test ride. It really felt right and comfy on the first bike fit! We're happy and will be back again for all things bike related! Oh and they threw some goodies at us and walked us out too! read more

Quick, curious, and efficient. i had some service done and they fixed things up, told me what I should keep an eye on, and helped set me on my way. read more

We live in Tacoma and make the drive to Covington to get the superior service at NWTRI and Bike. In the last three years I have purchased three bicycles at the shop: Systemsix, P3 and Trigger. All the bikes come with a service warranty and the mechanics are beyond generous with their time both answering questions and making adjustments. My experience with this shop makes me feel excited to go in and get help compared to the four shops I have worked with in the past where I always felt belittled and judged. Remember that show Cheers? Well this is the bike shop were the employees learned my name and make me feel welcome. After reading the review by Mary M. I felt compelled to write this review. her review is incredulous to me, she brings in a bike box (purchased elsewhere) and demands help in repairing the thing. The mechanics do help her and then she complains when they don't give her a discount... Does she not know rule #58 of the Velominati? Classic case of entitlement taken to slander. Not cool Mary M. read the rules by The Keepers of the Cog. read more

Northwest Tri & Bike - Bikes Near Me - Enumclaw, Washington

This is my go to place for bike parts and accessories. They sell items for running and swimming as well. The customer service here is amazing and that alone is what keeps me coming back. As soon as you walk in the store, you're greeted and asked if you need any assistance. They also have bike tune-ups available. I'll be in need of a wet suit soon and will most likely purchase one from here. The shop is small but everything is laid out to where it looks quite spacious. It's also quite clean and very organized. I highly recommend stopping by this shop. It's worth the trip! read more

Northwest Tri & Bike - Several choices of what I need - Bikes Near Me - Enumclaw, Washington

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This is the best triathlon shop in the Pacific Northwest. Full Stop. I've traveled around the nation and world racing triathlon and know that Andrew and Ian plus their crew will know how to get me to the finish line safe and fast! I live in Seattle but it's completely worth the drive. read more

Such amazing service here! Was going through desperation when I stripped the metal off my Desk Cycle 2 (so not a real bike of course) and they helped me take off the arm bars (I had the replacement ones at hand). The gentlemen also helped me put on the new ones and did this all complimentary. Impeccable service! I will always reccomend these guys for any bike related work. read more

Just like last time, my experience today was great. Before going in, I had visited a local shop in Seattle, I didn't have a great experience and was suggested a lot of services that I didn't believe my newer bike needed. Remembering my great experience buying my bike from NW Tri & Bike, I decided to give them a ring. I had a great chat with Kevin on the phone, and he entertained all my questions/concerns. There was only so much he could answer on the phone, so I decided to come in to the shop with my bike and get suggestions on what they thought I needed. I was lucky to come in during a rain storm, and the shop wasn't too busy. Andrew took his time, gave my bike a good look, and was receptive to my concerns about the bike and some oddities I was experiencing. He was honest, patient, and a good person to bounce questions off of. Taking in his suggestions and advice, I elected to have some work done. Andrew explained everything he did, what he noticed, and restored my confidence in my bike. He even adjusted some things I didn't even ask him to look into. All in all, another great experience, and definitely the shop I'll go out of my way to go to. read more

I stopped in with my two bikes that I haven't ridden in a few years. They were super nice, super helpful and services my bikes very nicely. Especially now a days where it is extremely difficult to even find a bike to purchase. I highly recommend these guys and will be coming back here for all of my bike needs for my whole family. read more

I came to get some triathlon bike shoes and they had a great selection of brands and sizes. I would recommend them to any cyclist or triathlete. read more

It's bad too much money took 6 weeks to fix just the tires I am disappointed by them

Besides answering all my questions, they had all the items I needed for my tire & a new pump. They gave me future information/advice that I may need about my bike. They even pumped up my tire for me. Thank you so much! read more

Awesome shop with great selection. Super attentive and customer focused. Highly recommend if you're looking for a new bike.

My son and I took his box bike into this shop and it wasn't ready when I was told it would be. They ordered the wrong part then my son had to fix part of his bike where they forgot to put a part back onto it at. After spending over $100 there I would think it would of been done right. Or having to wait an extra week to get the bike would of been valid reason for at least 10% off or something. Not even an apology. read more

took it in to get a new tire. I was quoted $55 plus tax. came back in an hour to pick it up. the bill came to $43.73 which included tax and fixing some other issues I didn't know about. new upgraded tire/tube and fixed other problems. wow. we have 7 bikes in our family and guess who will be our fixers? Oh! yes. read more

Just bought my first bike since I was a child.... I have a major goal to achieve in the next two months, and everyone at the store today was helpful, patient, and kind!!!! I will recommend Northwest Tri & Bike to everyone I know!!!!!!!!! THANKS GUYS FOR ALL YOUR ADVICE AND HELP TODAY!!!! read more

Schwinn would not stand behind a warranty claim because I could not provide proof of ownership. NWT&B, being a Schwinn dealer, Andrew Nuez stepped up and handed the claim with ease and grace. Over-and-above customer service...highly recommended! Andrew at NWT&B was a great help! Thank you. read more

I enjoy riding bikes occasionally just as a hobby and as a result, I know nothing about bikes outside of how to peddle on one. So when I had an issue with one of our bikes not holding air in the front tire, I walked it in to this little shop and was greeted by a nice lady who I presume to be one of the owners. I explained my issue and she immediately took the bike and stated they'd put air in it and leave it in the back overnight in hopes of diagnosing the issue. Turns out there was an issue with the front tire and it needed to be replaced as a whole. They went ahead and did that quickly and at a very fair price. Fantastic experience dealing with these guys and I would recommend them to anybody. read more

I was on the hunt for a specific bike and this shop came up as one of the retailers for the brand. I called to make sure they had what I was looking for. Despite the fact that they didn't have the specific color I was looking for they had other color options and great pricing so I decided to make the trek. I am just getting back into exercise and cycling again after a long hiatus and several extra pounds (kids!) and was a little intimidated at the fact that this shop caters to triathletes. I immediately felt at ease when greeted by Ian who answered all of my questions about the specific bike I was looking for. It was probably the "cheapest" bike in the shop but he didn't make me feel like I was wasting his time at all, nor did he try to sway me to a pricier bike. He even took the time to get online to make sure the child carrier I use would work with the bike. He made me feel good about considering this specific bike (thanks Ian!) for my needs. The beauty of buying from a local shop versus the big box bike shops is the attention you get. I met Brian next who fitted me to my new bike. He did not make me feel rushed and also answered all of my questions. He took care in getting me precisely fitted to my new ride. I had a great experience buying from NW Tri and Bicycle and highly recommend this shop. Friendly and helpful staff, excellent pricing and the bikes were drool-worthy! Will definitely be back when my husband is ready for a new bike. Thanks Ian and Brian! read more

Huge shout out to NW T&B for saving my race last weekend. I had had my bike shipped up to the event and when I received it, I realized that one of the DI2 shifters on the base bar had stopped working. Of course this realization occurs at 11 am on a Saturday a couple hours before all bikes need to be checked in. That said - NW T&B got me in immediately and repaired within a hour. So huge points there!! Also, while they could have extorted me with fees because I was basically over a barrel, their price was extremely modest - to the point I actually felt guilty! Super friendly staff - I only wish I lived in the area as this would be my go-to bike shop, hands down. read more

This is my new Tri store as we just moved to the area and I get more into multisport in hopes of improving fitness and staying active with something I can do alone as well as with others now and then. Patty was a great help on my first visit and I will be back often. I am really glad I stumbled upon the place. The store feels small but they have plenty of great options for beginners or those looking to spend more money. They have a great discount rack, are very non-assuming, and again, a good selection in a little space. They have built up partnerships in the community, with the racing crowd, and also with the vendors. I realy appreciate their appraoch and love being able to support a local, well-run business. THANK YOU! read more

This is a great bike shop I had my bike tuned up and it works perfectly The staff are all friendly and very helpful. read more

The staff is very friendly and responsive to your every need. Prices are incredibly reasonable, and they stand by their work. Very happy with this business! read more

These folks are great. Brad and Gary are phenomenal. Gary and Brad took a few hours of their time selling me a Cervélo P3 tri bike, and got me fitted properly. My first transaction with them was in 2016 when purchasing a wet suit. They were out of size of their discounted model, and they ordered me the newest model at the discounted price; however, that is not all: they delivered my suit to my triathlon event. This place is my go-to for anything bike-related. I give a two thumbs up and a 10-star positive review. read more

Excellent bike shop particularly if you are a triathlete. I am not, but they are excellent when it comes to Road bike repairs. 3 topnoth mechs who are always willing to help out in an emergency. I purchased a Ti Litespeed road bike and could not be happier with the service. Also a Cervelo ad Cannondale dealer. They seem to have a great relationship with the manufacuring reps so they are very good on pricing. If you live in the south end, you should check tem out. read more

My bike had a flat on the back tire, brought into Northwest Tri & Bike. The staff was very friendly and fixed my flat on the spot. Also noticed my back tire had some riot in it so I purchased a new tire. Flat repaired and new tire cheap! read more

Out of all tri/bike stores I've been to since I moved to Pacific Northwest area, this is the best.

Ok, these guys are my go to bike shop. They know mtb, road, and especially tri bikes really well. Recommended.

I can only say good things about this store. They have always treated me the way I try to treat my customers. I hate pushy sales people, at this store, they don't try and upsell you on stuff you don't need, but give great advice so you can make your own decision. I find their prices to be reasonable. They are attentive and kind. I'm new to the triathlon sport and have lots of questions and they take their time to answer each of my questions. It is obvious that these people are actually athletes themselves and know from their own experience what they are talking about. I highly recommend this store and their services to anyone looking to get into triathlons! read more

If you skim reviews, then hopefully you at least read this: "I WILL RETURN FOR ALL MY FUTURE BIKE AND TRIATHLON NEEDS" I found this store online when looking to purchase a new triathlon bike. Sent an email asking if they had the specific bikes in my size in stock. I received a quick response an hour later. So I went to the shop the next day. The owner and people working here are amazing. They were really helpful, patient, knowledgable, and understood the nuances involved with finding the right bike. Not once was I pushed towards a specific bike. That meant a lot, especially when wanting to stay within a budget. read more

Super nice, helpful and knowledgable. No pressure and definitely the best tri shop in Washington.

These guys are more than just road bikes. Check them out for your all-mountain needs. These guys helped me pick out and put together my new Cannondale and I couldn't be happier. They have some very cool products and are very knowledgeable and fair. read more

Brad and Patty are excellent, both provide great level of service and i had brad do a bike fitting and he really went out his way to help get the right fit and double checked his work. Very nice shop! read more

The latest and best products, knowledgeable friendly staff! Weekend rides from behind the shop-Roll at 0800.

Outstanding Customer Service! I went in to get my bike fit for me. They helped me quickly and my bike is so much more comfortable. They even loaned me various seats to test out free of charge. read more