Amazingly kind folks!! Thank you for helping me with my bike and making sure it is ok. Can't wait…read moreto see you all again

All purpose bike shop in the charming downtown of Sumner, right next to an old fashioned burger and…read moreshake joint that has the same owner. A selection of electric, non-electric, used bikes of every variety, as well as accessories, and a bike shop where they do safety checks and I assume other types of maintenance. Friendly, knowledgeable staff. Fun to browse around. Prices seem pretty much in line with other vendors, both in person and online. Plus you get to walk out with a bike.

Update 2: Yet another incredible and pleasant experience! After experiencing a huge accident, Mike…read moreand Chris helped me get back on my feet to riding again and triple checked safety! These guys are the BEST!! Update: I inherited a new-to-me older bike and I was met with pleasant experiences on my second time here! I had such a hard time with this bike at home and I was worried about how much it might cost to fix up all these problems in my bike. Luckily Chris was there to help explain everything to me. I am extremely happy about how transparent he was and accommodating to everything I needed done. I thought this was like dropping off a car for a few days, but he addressed all of my concerns in what seemed to be like 15 minutes while answering a handful of phone calls at the same time! This guy is talented and should absolutely be recognized!! I will be doing all my bike stuff in this shop from here on out!! Oh also, I saw they had a basket of training wheels! I was looking for some and settled for some bad generic ones. Having the tools AND the advice here would've saved me much time and money so please consider these professionals for your bikes!! Original review: Super friendly family! Ric Was extremely helpful and very accommodating! I love seeing a variety of bikes inside as well as parts hanging on the wall. Extremely fair pricing! I'm surprised to see how many people know about this store after talking about them here and there. Great people!

Dropped off Dirtbike tires to get swapped call the day after and they told me they don't work on…read morethem and never called me back saying that even tho they said they do and swapped the tube and the tire and popped the tube will never bring anything to them

2 for 2, I've gotten poor attitude when I visit this store. Every question seems like a burden. If…read moreyou don't like helping people, don't work in the front of house. I won't be back.

5 Stars - Amazing Service!…read more I came into Tacoma Bike to pick up some new tubes and a shifter cable for my bike. After checking it out, the tech let me know I actually needed a new derailleur. I asked if there was any chance they could install it that same day since I was hoping to ride with my wife the next day. Even though they were just minutes from closing and had other bikes to finish, the tech went above and beyond--he stayed a few minutes late to swap out the derailleur for me since it was a quick job. As a new rider, I really appreciated the extra help and kindness. Huge thanks to the team at Tacoma Bike for taking care of me. I'll definitely be back!

This is a humble bike shop in the Hilltop neighborhood of Tacoma, packed full of some new and…read moremostly used parts with friendly, efficient staff. I recently bought a used bike with a flat rear tire, and brought it in to get repaired. 15 minutes later I had a new tube installed and he even cleaned off my chain for me. Flat fixes are free according to their website. Tire change was $10. They have new tubes for $8 and used ones for $2! I will be back for any other work on my bike! It rides great now thanks to Second Cycle. They also help the community by keeping their prices low and paying it forward. Awesome shop!

These guys are the best bought a couple bikes from them and gear there always helpful and great…read moreattitudes Thanks always keep up the great work!!!!Diana

Mark is a literal bike wizard. He diagnosed and fixed many issues with my bike (most I didn't know…read moreI had) and got me back riding very quickly. Highly recommend Mark!

I went to Tight Bike in Federal Way this morning. When I arrived Mark came out and introduced…read morehimself. I told him I needed a Mtb wheel serviced pretty quickly and wasn't sure he would. I was pleased he said yes and he walked me through what he was doing. He got it done in 30 min when it would take others way longer. I like his straight up opinion on his craft and the reasonable price i was given. Thanks again Mark for helping me out this morning! I will be back! - John A.

Guy town bikes is the best! I wrecked my bicycle a of couple years ago and it rode fine however,…read moresome of the gears would skip when riding hard or uphill, and there was also a knocking noise. I thought I'd deal with both, but then I finally just decided to take it in to get looked at...I took it to Guy town bikes for just a gear adjustment at first. When I got my bike back, it rode great however, the knocking was still bothering me so I took in again to get that addressed. He changed out the bracket and now it rides like a dream!! His prices are great and he is upfront with what is likely the problem and an estimate of the cost and he will text if anything comes up during the service. I have to imagine I saved a ton of money rather than taking it to REI where I purchased my bike from... definitely a customer for life.

What a Christmas blessing, found a shop owner who had the skills, fair prices, honesty and…read moreintegrity, Highly recommend this shop for over the top, true service. Service done by a tradesman who honors his profession......work done with love. Thank you Steve, Rebecca

Phil's amazing gives fair prices and has never not been able to fix any bike I brought him. truly…read moresad his store front is closed.

What a wonderful place! I had my electric bike in today to have the mechanical parts worked on. I…read morewas impressed with how knowledgeable and efficient Phil was. He's been doing this for years and it was certainly obvious. He had a wide selection of used bikes, which looked new to me for sale. I own many bikes, including a tandem and a triple and have been in multiple bike shops over the years. This was the most reasonable and most competent mechanic I've ever met. He has some wonderful memorabilia to look at. You can't go wrong seeing Phil . I'd give him six stars but they only allow five!

I went into Dicks about 6 months ago to buy a pair of tennis shoes, I got nobody to help me and…read morewaited about an hour to just walk out. Then I decided to go back in today and give it another shot. After waiting for about 20 minutes someone came over and scanned the shoes I wanted. I waited for over a half hour to have someone bring them out and nothing. I stopped a service person and asked if I was still on the list for the shoes I wanted - then was told that they couldn't find the other one....and he also said " I'm surprised nobody told you" . so I waisted over an hour just trying to buy a pair of shoes. I then went into the mall a few doors down and bought a pair. The service is awful.... I tried 2 times and both times I received no service; I won't be going back. That system does not work!

1/15/26 Went in to get some new sneakers for the gym. I was…read moreoverwhelmed by the various brands and styles, and I was feeling reluctant to default to a Nike shoe... Yoshi not only helped me find the right shoe with support and comfort, they went out of their way to find an insole that was going to help correct a fallen arch that I had not discovered I had... I always thought you either have an arch or you don't--unbeknownst to me you can correct it. So now, I'm leaving feeling taken care of even more than some of my doctors. It's nice to see even at a sporting goods store there are people who are passionate and caring, thanks Yoshi! :)

Helpful and super knowledgeable! They can help you convert your bike to the exact bike you want!read more

Pretty big bummer having invested thousands in bikes and service packages at Old Town. Trek shops…read moresays it will honor the service packages. I've tried on 3 occasions to get a tune. Twice just flat said no. "No room in shop. No availability and can't put you on the books in the future". Got one biked tuned which was supposed to be free and used to be free. Now barely covers anything. Still paid like $200 for a free tune after buying lifetime service package. Pretty solid scam. I'll definitely never buy another bike here.