Never have I been more offended for an item return than I was today.. OK, I ordered a NORTH FACE…read moreJacket online and when it arrived I didn't like the way it fit. So it's return time in my view since it was only a few weeks since I purchased. No receipt in bag mailed in but it had all the bar codes on packaging as reference. Plus all the tags on the jacket. So I arrive at South Center DICKS SPORTING GOODS and it's my turn at counter. I say " I'm returning jacket" and this punk ask's why. Like who FLIPPING CARES but I share I didn't like the fit. Then he ask's did you wear it , and answer was " NO " ! At this point he starts sniffing the jacket like it's a line of Peruvian Flake , I kid you not. I'm thinking is this two toned hair punk really questioning me on a return and then sniffs it. Since when does a return with documents turn into the Spanish Inquisition. My god someone needs to train the help in customer service and how not to be an a-hole! I mean my Louis Vuitton sunglasses I came in wearing cost more than his two week paycheck. BEWARE OF THE TWO TONED REGISTER DUDE WHO WILL SNIFF YOUR RETURN!

This company is gone so downhill it's really just a clothing company for sports. They don't really…read moresell anything. They don't have fishing license. They don't have any kind of sporting gear. It's just clothing. NEXT

I love the clearance section!! Our Seattle teams are the best! Staff is very helpful also!…read more Go Hawks!! Go Mariners! Go Kraken go!!!

(02/19/2026) Jacob is the best! I am a retired master storekeeper with over 40 years experience in…read moreluxury retail (Rolex) and I do know what I'm talking about. Jacob knows his merchandise, knows how it fits, what all the cool gear to collect, to wear, to gift. And, what is selling fastest. I told my wife after we left that Jacob provided an above average client experience for me, and, he did with a smile and a sense of humor. Lastly, Jacob is the biggest Seahawks fan ion the staff. 5 stars and my highest recommendation to Jacob GO HAWKS!

Refreshing to say the least. I was ready to give up after having made at least six calls to many…read moredifferent stores and websites, until Patty on 4th Ave., So. in SEATTLE answered the phone. Fortunately, while I was allowed to hold, she went to extra mile, through a couple of their different departments and found what I was looking for. Patty then got back to me on the following week to tell me the item had been sent to me as requested, which arrived today.

I think it's a great ideal!! I enjoy the wilderness, as well I love bow and rifle hunting...read more

The customer service here is amazing! We came in on a Sunday, and the gentleman that helped us was…read morevery informative and gave us good advice. He has an adorable small terrier pup named Bella, she is the welcoming committee here. There are very many good quality boards, roller skates, and even snowboards here! Would 100% recommend to anyone that is looking to support a local business. He even showed my younger sister how to get on the board, and showed other customers in the store how to use their skates.

Local shop that will actually try and help you and not just get as much money out of you as…read morepossible. The 2 dudes there are OGS that know what they are doing.

I purchased a used Specialized SL3 bike from Superior Seconds in July 2025. I rode it through the…read moresummer season and this year's spring, keeping it in safe storage in between. When I brought it into another shop for a tire repair in June 2026, they said it has a frame crack and has to be repaired by a third party at high cost. I brought it into Superior Seconds and after inspection, they assumed a good faith warranty and paid for the full cost of repair (close to the original bike price!). It had to be shipped to Ruckus in Oregon and there, another crack was identified! After 3 months I now have the bike back looking and riding great. Thanks to Russell and the team for going above and beyond!

This shop is very poorly managed, and it is dangerous to use the sport gear worked on by this shop:…read moreI tried to get my ski bindings remounted and moved back at this shop for two months. They totally missed the originally promised date of getting it done in two weeks. When they finally said it's done. I came to the shop, examined the skis and questioned if any work was done since there is no signs of binding remounted on the skis. The person manning the front desk (refused to give a name when asked) said confidently the work is done and made up reasons for why I can't see it. I fortunately had a picture from last winter showing exactly the positions of the binding. (Attached as Old). When compared with the pic taken at the shop (attached as New), it clearly showed no work was done to move it back. No apologies was provided by the front desk young man. I asked the man to write down a note for the technician since so much miscommunications have happened. He initially refused. When I asked to speak with the manager. He also refused. When I asked "Erik", another staff to help, this man told him to stop as well. Skiing is a high risk sport, and ski bindings are one of the most important part in keeping the gear safe to users. Their technician should get their certification/license canceled and this shop should be barred from working on technical sports gear in order to prevent blatant mistakes like this to happen again. Based on the reaction of the staff and lack of admission of their fault, I don't see any hope they can or want to correct their actions and keep their customers safe. The same report is made to the Better Business Bureau.

I ordered an Axe baseball bat for my son said it was $149.99 on 02/14/2022 from Amazon but seller…read morewas Baden Sports we got the order confirmation email however on 02/16/2022 we received a cancelation email saying "customer canceled" we called Amazon and they said that Baden Sports had canceled the order because the bat was out of stock. well I instantly went back on the Amazon website and the exact same bat on Amazon seller Baden Sports was now $223.99 and was in stock. I called Baden Sports for an explanation of the price gouging and have not heard from anyone. If I could give them zero stars I would

We ordered a personalized basketball for our son and while it arrived in a decent amount of time,…read morethey spelled his name wrong on the ball! I called and sent emails and then called again and finally got someone who made a few statements like, "mistakes happen". True, but not a good business philosophy. I stated several times that I needed the ball by 12/23, and she said it shouldn't be a problem and would email me when it shipped. That was 12/21, and at EOB on 12/22, it still has not shipped. Mistakes can be made, but it really is the attempt at service recovery that counts.

This is a nice REI that is close to the airport. Friendly, helpful service. A great selection,…read moreincluding clearance and re-supply items. Lifetime Membership with co-op. Rewards with annual purchase totals. I came for a rain jacket and got exactly what I needed with great assistance to answer my questions. Dressing rooms available. Moderate pricing with excellent quality.

Obviously REI is well known for having great outdoor products. While expensive, there are certain…read morethings you can't cheap out on anyway. What I didn't enjoy was the checkout experience with the very pushy clerk to get their "co-op" rewards. He even asked us when our last trip in was (2 years ago) and we mentioned we don't even think we've made a purchase here. We were getting one item and this guy went on a long speech about the program and judged us for having a Costco card? Weird he's even looking in my wallet as I'm trying to pay, and only made me want that rewards card less.

Ordered online and accidentally meant to have the pick up method be curbside. Called and…read moreimmediately had someone bring out my order within 2 minutes. Great service!

Grace was super nice and friendly. She smiled the whole way through. I was greeted very nicely by…read morethe manager of the store as soon as I walked in. Very friendly staff and super neat store. Keep up the great work guys!

THE LANDING @ RENTON…read more Parking is available throughout multiple lots, but it is mostly street parking and can get extremely busy. One downside of this spot is how crowded it gets due to the number of stores in the area, along with limited parking that is also used by employees. While you're usually able to find a spot, be prepared for some walking, as the complex is fairly spread out. I really like The Landing. It's located in Renton right off the 405 freeway at Exit 5, which makes it very accessible. The area has a great mix of food options, including Red Robin, Korean barbecue, Thai food, and even a movie theater. The layout is well spread out and the area is especially known for its Asian cuisine. I definitely recommend taking your time to walk around, especially on the weekends when it's lively and busy. It's also conveniently located next to a park, which adds to the experience. The selection here is mostly food-focused, with limited shopping options such as Ulta Beauty and Target. Overall, the value of this place is decent, though it does lean more toward the expensive side due to its touristy feel. Despite that, I still recommend stopping by.

Great place to eat, shop and walk around. Shopping places to name a few: Target, Carhartt, Danner,…read moreTribute, Marshall's and The Pro shop and more! Food places to eat to name a few: Jimmy John's, Emerald City Smoothie, Wingstop, Potbelly, Just Poke, Panda Express, Clove Indian Cuisine, Panera Bread and more! Health and Beauty to name a few: LA Fitness, zombie Fight Club, Safe splash Swim school, Seattle Sun Tan, Sola Salon studios and more! Other places available are Top Golf, World Market, Mattress Firm and more!

Had a really great experience at Starfire Sports. We came for a rugby game, which was a new, fun…read moreexperience. Paying for parking was quite easy and you just follow the flow to a parking spot of your choice. The parking fee was $7. There are free parking areas which come with a walk so it's your choice of what to do. There were quite a few options for food. There's the concession stands and some food trucks. There are also booths you can stop by at, a merch tent, and an area where you can play corn hole or just play.

I love this place I have had tournaments here all of the stores are amazing the fields are some of…read morethe best I have played on and I love the indoor soccer space