Our son has went through a tremendous growth spurt in feet and how he wears a men's 9. OMG! Well we…read morewent in and found some Skechers hands free slip ins for him. He does not like tying laces. So we found him a pair that even accomodates his needs in shoes. He is not that fascinated about Nike. Very unusual but ok. With the inflation shoes are expensive but my baby was happy. I was happy too because I had coupon and store cash from our last Famous Footwear. It was a great shopping experience this time. I am glad that I came to visit again. My son really like his shoes!

COVID Experience shopping! Welcome in greeted by staff. Need help finding anything? Great customer…read moreservice great team to help free your mind of all that's going on with COVID. Buy one get other 1/2 off sale. One of the items they didn't have in my son's size so they offered to order it and it will ship directly to our home. Offers Tap and pay to promote social distance.

algie provided excellent customer service & was extremely helpfu! I will recommend all friends &…read morefamily members to his store

Polite and knowledgeable, at the whistle Puyallup great team I purchased keen boots and insolesread more

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

I visited the shop on 7/23/26 because I've seen a Patagonia backpack before at the store so I…read morewanted to see what they had. When I walked in, I was greeted by a man and a woman, both very kind. Immediately I was told the backpacks might be "more than what I'm looking for," even though I hadn't said anything about my budget or what I needed. I'm hoping the intention wasn't stereotyping me, but the assumption made me feel a bit dismissed, and it changed the tone of the interaction. Im not calling anyone racist but I'm not sure if me being Latino or not your typical skier (appearance wise) gave them a quick assumption that this wasn't my place to be. They still offered me to walk in and browse but I was already turned off by the interaction. I ended up leaving because it felt awkward. I think the staff meant well, but it would help if they asked customers what they're looking for before making assumptions. It would make the experience more welcoming.

Horrible customer service! Severely under-staffed! I knew exactly what shoe I wanted, and what…read moresize. It took almost half-an-hour to get anyone to acknowledge me. When I asked if they had the shoe I wanted in a size 9, I was dismissed with a curt "no". There was no attempt to see if here were any in the back, or attempt to offer me another shoe. I was just dismissed out of hand. DONT BOTHER SHOPPING HERE!

Great inventory. Very helpful staff. Diedra was especially friendly, informative and helpful as she…read morehelped me find the right size in multiple pairs of shoes. I'll be back. Thank you Skechers.

I walked in to return 5 small items to the Amazon kiosk. A young man was helping me and had scanned…read moreone of the items. Then a young lady, Felicity, took over. The issue was that I stood there for a solid 2 minutes, no communication, while she fiddled with boxes. I finally said, 'can you finish taking my return?' She replied, 'I have shit to do first.' I said, 'excuse me?' I asked for her Manager. The manager (Heidi) came from the front of the store and was polite at first. Felicity kept saying things under her breath as Heidi continued to take the remaining items as returns. Heidi stated that she couldn't believe Felicity cursed. I had zero reason to make all of this up. There was then a customer behind me. When Heidi finished, I walked towards the front of the store. I stopped just behind some racks so they could not see me and Felicity said 'I don't know why she lied.' To which Heidi stated, 'don't worry about it. People don't need to speak to our associates that way.' First off, Heidi was nowhere near the kiosk when all of it initially took place. Second, I did not even raise my voice. Third, there was another customer there. Fourth, you are the General Manager and are acting this way? No wonder your associate was so out-of-line. She learns it from you and you encourage it to keep happening. The formal complaint is being sent. This was a ridiculous situation.

First time visiting this location. Floor plan varies from our usual location at Southcenter. Seems…read moremore focused on kids. Also the Sephora section, although probably exactly the same size, seems gigantic, like a huge black box dropped in the middle of the store (not attractive). Positive: If you are looking for clearance, this is your store. Clearance everywhere right now. Wish we had had time to browse that more as it was certainly very inviting in terms of variety, price, and amount. Service with a smile.

Worked with Steve Jackson (and previously Steve Amend) to get fitted for a new set of clubs. I…read morereserved an appointment a couple hours before on a Sunday and they had me quickly set up when I arrived. Steve J. asked my price range and what I wanted to accomplish with my clubs upfront, and we quickly had a few initial testers based on that. I hit a 10 shot group with my current gamers and compared from there. It pays to have your swing figured out before coming in to get fitted-- the club is only as consistent as you are. Steve was upfront about his preference for Wilson but gave me a solid selection of clubs outside of theirs, and was not pushy at any point in the process. Was helpful and suggested several things I should consider in regard to lie angle, shaft, ect without trying to upsell. I felt comfortable throughout the entire process, got a fair price for my old clubs given their age, and left very happy with everything. There may be more "premium" vendors in the area, but I will 100% be using these guys for anything golf related in the future.

First of all, I'm addicted to golf. Lol- And anyone that golfs knows that it's vital to have a…read moregolf shop that's knowledgeable, priced reasonably and provides good customer service. There hasn't been a time I've gone here that they haven't given me all of those things. My favorite part about this place is that they always have so many options in stock. They also have a used golf equipment section that offers slightly used items to support a golfers addictions. lol. I highly recommend this business!

If the rumor is true, that Michael's is going to take over for JoAnn Crafts, we're in trouble…read more Someone needs to teach the staff how to cut material/chords. I obviously wasn't paying attention at the time or I would've noticed she measured 2 yards of cord that had been spliced together. Unfortunately, by the time I realized what she had done I had thrown away the receipt. They obviously didn't take the cord back and refund my money. They will obviously never be a JoAnn Crafts

After dealing with a very rude person at a different location (Tukwila) I called Puyallup for help…read more They couldn't have been more kind! Found what we needed and had it waiting when we arrived. Even though the drive is at least twice as far from our house, this is the only location I will shop at when at home. It is clean, safe, well stocked and staff understands the concept of customer service!