I've had both a really positive experience and one where I felt like I was a bother. One time I went in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar. read more

$225 loss. Kinda frustrating but we bought a spendy pair of boots in June and one boot had been so painfully uncomfortable for my husband that he hasn't worn them. Just looked to sell and the widths were completely mismatched. Ugh. Check to see that your shoes matching at this store! read more

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Before searching the store online for items I need, a glaring red pop-up appears stating that I must accept cookies. No choices are offered, and there isn't anything to click on to opt-out... Well, that isn't happening... There are too many choices... Additionally, I have been the actual store several times when their fishing supply essentials, like swivels, weight, etc., were depleted. And, I have come back a month later only to find the same situation. read more

I was just strolling around downtown Orting with my toddler. As I was about to head home, I happened to see the outdoor store, so I thought I would check it out! The store had their sidewalk sales racks with some shirts on display and also outdoor chairs. I decided to walk Inside the store and was very impressed with the selection. Consider this store as a Sport Man Outdoor store, but it's family-owned. So that's nice! They have everything in this store from clothes to shoes to hunting and fishing stuff , guns, knives, outdoor gear. You know what I mean! The staff are nice & friendly. One of the employees actually shut the automatic feature down for the doors and only the doors would open when pushed physically because my toddler kept running around the store and wouldn't want to sit still in the shopping cart. They didn't have to do that, but that was very nice that they did that! lol The store has some awesome sales that I was able to buy some shirts for my husband and for my toddler. Although the store offers email receipts, you should get the physical receipts anyway because they detail the transaction items versus the email receipts. The email receipts I got only show the total of the sales, which would be very confusing if you were to try doing return - exchange because the store would need to see the items listed. I will 10/10 come back to this store in the future! read more

Big J's is fantastic!!! We have purchased a shotgun and a hand gun from them. Very knowledgeable and customer service was great. They will always be my first choice read more

Lots of great fishing tackle especially when most stores are sold out of salmon gear they always have it!

I have no idea why I wast my time going in here, I will no longer try to shop local. My most recent visit this last weekend was the same type of horrible service I have come to expect. I went to the gun counter and waited almost 10 minutes while the clerk has personal conversations with customers that were not looking at guns, it was the customer that finally even told the employee he should see if I needed help. Complete lack of regard for someone was willing to spend good money. Off to Cabela's or any big box after that. read more

I like the store, people and the offerings but instead of 5 stars that I would give the business, the website (https://www.bigjsoutdoorstore.com) has been down for quite a while, and doesn't offer much anyway. You are either all in or get out of the company website business. read more

Chose Big J's as an FFL for a recent online pistol purchase. Their fee was within range of every body else, give or take a few bucks. Distance from home was also a factor in the decision as well as positive reviews. I live up the hill in Graham, right about 15 minutes away. Couldn't be happier with my choice. Smooth, seamless exchange, fair price. Only need to wait the 10 business days and go get your firearm. Will use them again to middle a gun purchase. Would recommend to any one who asked. read more

What a gem in Orting. The selection was plentiful. The staff here are very friendly and go out of the way to help you. The only complaint I would give, and its not really a complaint, but the store feels a little crowded with stuff cause there is so much merchandise for a smaller store. But like I mentioned, if you need something, chances are they have it and are extremely customer service friendly. Ill definitely go here next time I need or just want clothes, boots, outdoor gear, etc... read more

Over priced. I bought what I thought was a IJ tp22 turned out It was a erma rx22. I tried to cancel the transaction when I realized what it was. they refused to refund my money before I signed the 4473. Not only was it horribly over priced ($159 before tax). I went to go clean it when I got it home and the grip-extender on the mag broke off. Looks like it was epoxied before. I'm sure they are laughing all the way to the bank. I hope this thing doesn't blow my hand off when I shoot it. Rip offs Lesson learned. Should of just saved my money for a P64. read more

Big J's Outdoor Store - Bullshit. - Outdoor Gear Near Me - Orting, Washington

Absolutely love this store and all the staff! They are the best store for anything outdoor. They take their time with every customer to understand what they need and find the absolute best solution. You won't find me buying any firearms from anywhere else that's for sure! read more

My husband + I went in this store to check out some hand guns. The younger guy (30s) at the gun counter cared more about his hair + overly tight jeans then actually doing his job - assisting customers in looking at guns. He was completely incompetent on answering questions about said guns. Completely guessing the whole time + testing out other hand guns while "helping us." My husband was trying to be polite + thanked him for his assistance 3 TIMES + this dude ignored him - on purpose! Worst customer service + that guy is a total joke. He's the type to sell a gun to someone not responsible enough to own one as clearly he himself is not responsible and has no concept of customer service. We won't waste our time coming back. read more

Came in to get 5.56 ammo and got rejected for literally no reason. I have a clear background, am military, and am 20 so I can legally purchase it. I even showed the lady at the counter the law and she tried to tell me I'm still wrong. This is actually so frustrating. read more

So I went in for a pair of work boots , and left being a first time gun owner lol the staff was very nice and helpful. I definitely would recommend checking them out read more

Yes, I agree . . . It is definitely worth the 30 minute drive from Auburn. Great customer service! I called to ask if they sold a particular formula of Victor Dog Food before driving out there. Very helpful on the phone, carried my bag of dog food to the register; and then, carried my purchase to the car. Plus, they don't try to price-gouge their customers for a product manufactured in Texas. read more

Big J's Outdoor Store - Outdoor Gear Near Me - Orting, Washington

Really great store. They have killer deals on handguns and the staff is super helpful and nice. We own a few firearms from here and frequent this store. Look for their monthly specials, their pricing beats out other places :) read more

Pretty impressed with the place overall. Great selection of clothing, decor & outdoor goods. The pricing seems to be a bit high but ok with it. The customer service was great as we were asked multiple times if we needed help. We were just really wandering through the place to check it out & see what they had to offer. The sale racks actually had a really good selection of quality products. First time in and would say that I have no issues coming back. read more

Can't say enough good things about this place. Let's put it this way, I like in north king county and drive all the way down there to do business with them. The staff is extremely friendly and helpful and the prices are great! read more

They are located in Orting, WA. I bought working shoes with safety toes, I like the style, look and how if fix my right foot. When I wore then for two days, on the left foot, the tongue connect to eyelet rubbed on my ankle, causing redness, tenderness and pain. I emailed, Big J's and the shoes company. Big J's connected, me the same day, told me to bring then back, which I did they were awesome. NO hassle, NO judgements, NO problem. I did find another brand, which I like the style, look and fix for both feet. Thank you Big J'. I will return. Everett read more

Great products, great inventory, and even better prices!! Stop in and talk with Tammy, JJ, or Brad. All of there staff is super knowledgeable and effective. Big J's has everything from cute baby Columbia gear, to the best selection of an outdoor gear you need. Guns, jewelry, hunting gear, clothes, shoes and candles!! Doesn't get much better than that. Other outdoor stores cant even compete. If you're in the area, DEFINITELY stop in and check them out. read more

What a great place to buy a gun. I always see them at the gun show and they always have great prices. I have not been to the store but I will venture there one day. Very fair and friendly folks. read more

This place is great, it has an amazing inventory for being a small town gun shop. Great Prices, good selection on pistols, and a great source for ammo. I buy my work pants and hunting clothes here too. The staff is super friendly, and the store has that warm and friendly small town vibe. read more

Big J's is better than your normal small town sporting goods store. The inventory they have is impressive. Every time we go in there, they always seem glad to see us. It's hard to get my two boys away from the air soft section. The owner JJ and all the staff are great. It's worth the drive to Orting just to go there. read more

Good store personable employees bought a rifle and got put on the delay list of course I was a little bummed but the employees were understanding and helpful read more

Prices were better when they first opened than now. I liked the old owner who passed away but his daughter is nice too. The gun counter is good except some of the young gun counter guys are too stupid and full of themselves and would rather go on tweetface and youbook. read more

Sometimes they have cute stuff but they are way too overpriced! I found a pack of Hanes men underwear for $20 I found single pairs of socks for up to $20 it was just so expensive! read more

Very knowledgeable at the firearm counter and very respect. They would rather you be happy then get a sale and will always be willing to help find what's right for you not what's the most expensive very happy with their amazing customer service and firearms expertise. read more

Guys and Gals - This small town store is top of the line for your outdoor equipment. I found a great advertise last year and purchased a nice Kimber 1911 .45 and a great price. The next day I received a BJ's flyer in the mail. There were some great deals including an unbelievable Sale Price on a high-end match grade Sig Sauer 1911 .45, which included a .22 conversion kit. I went down and bought it that day. Staff even gave me a slight discount since I just bought the 1911 Kimber the day before. The got the business and I went away very satisfied. I even picked up a couple of bricks of the hard to get .22s at a good price. Thanks BJ's! read more

Very helpful and knowledgeable about everything they stock in the store. I purchased a firearm there 2 weeks ago and could not be happier with my purchase. The clerk at the gun section was very knowledgeable and talked me out of buying a lesser-quality gun. Will definitely recommend to all of my friends. Thank you big J's. read more

All the girls that work there are great. Super friendly and helpful. I did think it was super unprofessional for the salesman at the gun counter to be bad mouthing his wife to another employee and then talking inappropriately about one of the girls that works there. Pretty sure he didn't think anyone could hear him... but even then nobody should talk about their coworkers like that especially when this guy looked so much older than the girls. He should not be working around younger girls at all. Made me feel very uncomfortable and sorry for his poor wife. Other than the gun guy everyone else is so sweet and makes me feel right at home. read more

Small business owners will bend over backwards for their customer. Great prices and great customer service.

I've had mixed feelings about Big Js since the first time I walked in. Decent prices on a few things (cheaper reloading supplies), and a decent selection for a small town store. But the convenience and good prices on a few items don't make up for the consistently poor customer service. Typical small town store in that most of the employees are about 17 and apparently related to the owners. You're just as likely to be ignored by the teenager behind the counter, because she's on her phone or talking with the other employees back there that are ignoring you and the line that has formed. Final straw for me was stopping in and browsing the firearms. Magpul PMags marked up from $15, to $45, and base model AR-15s marked up from $800 to $2300. When I asked why the prices jumped so much, the gun counter employee told me that everyone is raising their prices in anticipation of a new assault weapons ban, and that the store "had to protect itself". Protect itself from what? Are they afraid that they're going to miss an opportunity to gouge their customers? Won't be shopping here anymore. I'll keep driving the extra 15 minutes to get to Sportsmans Warehouse in Puyallup. read more