Excellent customer service and overall experience with boot heat molding and new ski binding setup. The owner is friendly, welcoming and a good story teller. Also helped me measure and find the exact seat replacement I was looking for in store for my Specialized MTN bike! As My previous one was damaged during a small spill read more

Everyone here is super nice and friendly. They have bike repair and lots of ski stuff. I saw a kid getting fitted for skis. It's a small shop but worth the visit. Support this local biz! read more

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Big shout out to Kyle and his staff! I needed a pair of cruiser style bicycles for my wife and we were able to pick out these Norco Indie's. They checked all the specs on the bikes to make sure they were ready to ride, and then out the door we went. Didn't feel rushed or pressured, no gimmicky sales tricks, nothing but super helpful and friendly, would highly recommend to anyone looking for a quality bike and a fair price. We will be back for our next bikes. read more

Alpine Hut - Bikes Near Me - Seattle, Washington

Very knowledgeable staff, excellent product selection and stellar customer service! I've had my skis maintained there for a long time, bought new skis & boots this season, and couldn't be happier with the goods or service. Highly recommended!! read more

Alpine Hut have been amazing in helping me sort out ski boot fit issues. Both in trying to sort out boots I bought elsewhere (where you have to book and stick within your appointment time, and can't directly work with the actual person making adjustments), and then extensive time trying on of different boots and working on another pair. The experience I've had here is of people dedicated to help you, not just trying to sell you a pair of boots and moving you on for the next appointment. The shop is "small" compared to the large corporate shops, but is really specialized in what they do. The people working here are experts dedicated to their profession, not retail salespeople with some limited training. read more

I'm a new downhill skier, and went to Alpine Hut for help buying skis, boots, and poles. The experience was fantastic. The people there were super-friendly, knowledgeable, and patient with all my questions and with the boot fitting, despite the store being crowded on a Saturday afternoon. I had shopped around, and the prices at Alpine Hut were comparable. They said I could pick up the skis later that week- then called me later that day to tell me the bindings were mounted and I could pick them up tomorrow! Amazing service. Highly recommended. read more

Alpine Hut - The skis, boots, and poles - Bikes Near Me - Seattle, Washington

Super helpful people. Kind and understanding. First time renting and they took time to help me out every step of the way!

Greg and Sarah were incredibly helpful for our family of five. We came in with three new skiers under 12 and walked out with all the proper gear to start the season. The parking was ample and the store was easy to navigate with small kids. We hope in the future they can expand to include more inventory like clothing. Highly recommend. read more

Alpine Hut - Two oldest excited to hit the slopes. - Bikes Near Me - Seattle, Washington

Amazing local ski shop! Fantastic service ! They are always helpful and make me feel at home. Remind me a lot of the local ski shops I was used to growing up in Idaho. Last year I bought a ski helmet here and they went through dozens of helmets with me to find the right fit. This year took in my fiancées skis for adjustment/ boot fitting. Max was very helpful! Even though we haven't bought new boots (yet) he was so informative, friendly, and just very helpful in helping my fiancée buy her first new boots in 11 Ish years . Way better service than the massive REI. Highly recommend read more

Outstanding ski shop.... Best in Seattke. Great boot fitting and outstanding knowledgeable staff. read more

Got my ski boots, twin tip rocker skis, and service over the years. Super kind staff and they always provide great service. Good reasonable priced and easy parking. read more

All my bike and ski related purchases have been made from super helpful, knowledgeable staff. Good selection and follow up service.

Very fast and informative about my bike and servicing it. Also was able to test out new bikes . Highly recommend.

We took our two kids (3 and 6) to get ski rentals at Alpine Hut. Holy smokes. Such an overwhelmingly positive experience. Anna had endless patience for my son who tried on about 10 pairs of boots before deciding the first pair was the most comfortable. Our daughter wandered off multiple times and we were so embarrassed as the shop is full of expensive merchandise... no one was upset or bothered. They chuckled and encouraged her to play with the shop dog. Who was, in her eyes, employee of the year. read more

Alpine Hut - Bikes Near Me - Seattle, Washington

My friend and I came to Alpine Hut to check out bike. Shop people are very nice and knowledgeable our questions and answered. I didn't buy bike but good to know this place. read more

How easy! Show up, mask up and ask someone what you need. I walked away with some new heated gloves for the season. Glad I stopped in.

This review is on their bike shop. I was on a search for a bike. A bike that would get me to and from work. With all the bad things I have heard about buying bikes from Walmart/Fred Myer/Target, I was trying to buy mine from a bike shop. But my budget was too low, I was only looking to spend $200-300. So I got pointed in the direction of buying a bike online. Raleigh Bikes had great deals online! Including free shipping, free assembly, free returns, and no tax! This is where Alpine Hut comes in. They are listed as one of the pro shops that does assembly. Since they are right down the street for me, I chose to have my bike sent there! I ended up ordering a Raleigh Eva 2 mountain bike for $299. I ordered my bike online and it took about a week to ship and assemble. When I went in to get it, I asked to get a kick stand installed and they were more than happy to! it was $8 for a kickstand. A few days later I went back because I felt the kick stand was rubbing a lil on my back tire and they adjusted it for me. I also caved and bought a back rack and they also installed that for me. $30 for the rack $10 labor fee. Not thrilled they charged me $10 for the labor but I am happy to support local shops and I am also happy with the back rack. I will definitely come back here again to get my bike tuned! read more

Alpine Hut - Thanks Alpine Hut! - Bikes Near Me - Seattle, Washington

Do not get your bike tuned up here. Overcharged, and nothing was fixed. I went in for a tune up - specifically for a derailer issue. 3 WEEKS LATER, they finally got around to fixing my bike. They said it would take a week max. After calling a couple times I and not getting an answer when it'd be done, I waited two more weeks. I went in to pick it up, I was quoted at 80 dollars for a basic tune up, and if there were parts needed to be ordered or if I was going to be charged extra- they'd give me a call. 140$ later, with no real answers as to what was done for my derailer or my bike in general. I left this place frustrated. Then going on a bike ride later that day, to of course, my derailer still not being fixed. Chain skips on the exact gear I was hoping they could help fix. Will not be back- there are other great places to get your bike tuned up with better quality / care / customer service in Seattle. read more

Amazing service. Loved working with Tim to find the right ski boots. Once I found the right one, he worked with me to tweak the fit until it worked perfectly for my asymmetric feet. I love this place! You should definitely go here. Everything about the experience was top notch. They also have cute dogs. read more

Just wanted to say thank you!!! The short story is Nick and team absolutely did a great job today from ski knowledge to getting the skis mounted in minutes. The longer story is I went to Evo (whoops I now know) and bought a pair of full price skis and bindings. I walked them over to get mounted and was told it'd be $27.53 for the mount. Sure, on a $1K purchase it's a small amount but for me it was principle. I returned the skis and bindings...came to Alpine Hut...got the great service you've given me on bike and ski bindings in the past. It was a great reminder of the beauty of a ski shop! Today's experience also just cemented Alpine Hut as my go to from here on out. Your great customer service today made my day! Nick asked when I wanted to ski them, said later this week, and he said how about today. Heck yes I'll take my new skis home today and happily ski them Thursday. read more

I rarely write online reviews, but Alpine Hut deserves only the HIGHEST reviews. We have been Alpine Hut customers since 1978 and have always received the highest quality of service and expertise for all of our ski, ski boot and accessory purchases. Yes, we do "shop around" to gain other shops opinions and prices, but always end up returning to Alpine Hut. Ron, the orginal owner was the best boot fitter I found in Seattle-Tacome-Bellevue area and before he retired, told me that his son Kyle was even better, which I thoughtfully questioned until I needed new boots....WOW, Kyle Fisher KNOWS and does the best boot fitting I have ever experienced. A couple of my ski buddy's and I have various foot problems and Kyle is able to fit and adjust boots to our liking and make it possible that we can continue to aggressively ski and enjoy that experience. There are some very good "ski shops" in the area and I do not mean to reduce their service, knowledge and expertise, but I have found that I can alway depend on Alpine Hut. Greg G read more

Great service friendly kind staff ! Definitely going back to buy they serviced my bike with care. Totally recommend this shop they even referred me to a shops for car bike rack . read more

These folks are awesome. Went in to get fitted for boots on a super busy day. We tried on 4 pairs over an hour before finding the perfect fit. Picked up skis and bindings as well -- boot fitter took one look at my initial selection and immediately recommended a better pair based on my skill level and aggressiveness. And then the super accommodating turnaround to mount bindings ... was going skiing the next day and didn't realize it's usually a week or two to mount, tune and wax. The patient technician completed right at closing. He even brought me back to inquire about size preferences. Now my go to -- will go back for all my outdoor needs! read more

Kyle, Jake, Sarah, and the rest of the team at Alpine Hut really exemplify the community building ethos of ski culture. They consistently go above and beyond to make sure that their customers are taken care of and miss no time playing in the mountains. Beyond expert gear advice and world class bootfitting, they are also extremely quick and helpful when repairing/warrantying broken gear, or figuring out what the right setup would be. read more

My husband and I recently went to the Alpine Hut to shop for a new hybrid bike. We both have road bikes, but were looking for a new commuter bike to attach a child seat for family outings (our son is 5 months old). While my husband was test-riding a few bike options, the owner Kyle offered me his office to nurse our baby (without even asking!). Although I didn't need to take him up on his offer, I was really touched that he went out of his way to take care of his customers. We ended up buying a Marin Muirwoods bike and are thrilled with our purchase. The staff was very knowledgeable and helpful to guide us to the right choice for us. Thank you! read more

I drove about an hour to have a boot fitting consultation with Kyle specifically. He is the second generation OWNER of this business which is so nice to see. Kyle takes pride in his business and wants his customers to be happy and it shows. Kyle is an outstanding boot fitter. He quickly found that I had been fitted incorrectly with my current boots at REI and got me into a size smaller than REI fitted me for. He found a couple models that fit great for me, and one that is just on the market for a week (next year's model). He educated me that it is better to have a tighter fitting boot to start and punch out/modify from there (forgive me Kyle if I'm using the wrong terms), rather than buy a boot too big because there is little that can be done to solve that issue. His shop is well stocked with boots and boot fitting gear, and they are also a zipfit dealer which is great. There was zero sales pressure and Kyle and his team gave me ample time to decide. It is so nice to have a visit with a master of his craft as people don't seem to master anything these days. Kudos to Kyle and his scheduling team for making my visit well worth the time investment. read more

You might think, as I did, that the winter would be a good way to get a quick bike tune-up, since it's the off-season. If so, I recommend taking your bike to a bike shop rather than a bike and ski shop. I took my bike in and foolishly didn't get a time estimate; when I called a few days later, I was told that since my bike was in line with three hundred pairs of skis for service, the turnaround time would be almost two weeks. Instead, I picked it up after a full week, untouched, from where it was sitting outside in the pouring rain--good thing I left that seat cover on it!--and took it to an actual bike shop where they gave me a turnaround time of two days. read more

I needed new skis mounted fast. they did it within an hour! such amazing customer service and very knowledgeable about all their gear. I highly recommend. will be getting all my ski gear from here from now on! read more

Kyle works majic on ski boots. I have taken 3 pairs to him over the years and he always takes the time to make sure to punch the perfect spot. I wouldn't go anywhere else. My feet are happy. read more

Super knowledgeable and helpful humans work here! They have helped us with our kid's bikes and I'll definitely shop here when it's time to buy my own new bike. Really great customer service by nice people. read more

Had a really good customer experience here. I had a ski helmet that was missing its back goggle clip and called to see if they could help. The salesperson offered to see if she could order the part - I explained that I needed it in 1.5 days, so probably wouldn't work. Then she said they had a used helmet of the same make and she'd be happy to move its goggle clip onto my helmet - free of charge. I popped in and shazam! She took care of it right away. It's been awhile since I've rented or purchased ski gear or bikes from Alpine Hut but this experience definitely won me over to coming back if I need to do that. Noice! read more

Love these guys! I had a notsogreat experience at a bigger flashier store a few neighborhoods over and decided to get a "second opinion" at Alpine. They were busy with lots of people trying on boots but they managed to make it work with three fitters helping a couple of people each. Even so, I felt like I got lots of personal attention. The fitter really listened to the type of skier I am (experienced snowboarder switching disciplines) he outfitted me in a pair of boots which were slightly uncomfortably snug but not toe-crushing and I felt confident they could adjust the boots for me as needed. He had great recommendations for skis too, and I walked out of the shop ready to hit the slopes the next day. Can't say enough good things about the service at this shop. read more

Great shop that's been around for ages. The owner and staff are not only knowledgable but are very passionate about the sports that they take part in. They don't have to learn about the new products they know about them because they are excited by the new technology that's driving the progression of the sports. There's nothing better than talking to someone about a product that they are excited about. You'll never get that enthusiasm from a department store. Great selection of bikes and ski gear. If you're looking for a great selection this is the place to come. Support your core shops! read more

Alpine Hut - Bikes Near Me - Seattle, Washington

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I want to thank you for saving me from making a mistake. I had gone into your store looking for a particular bike in my size and you had one! All I wanted was a quick test ride just to make sure the size was right and I was 99% sure I was walking out with a bike that day. Well, after standing around for a half an hour looking at the bike with no one even acknowledging my presence, I decided maybe I didn't want a new bike. Except I did! I ended up driving over to Gregg's and got myself a different one and I love it! read more

Best outdoor sports spot in Seattle. Purchased bike, ski and just good ol' outdoor gear here and now that my son is old enough he's all in too! Not to mention great service and recommendations for my skill level. read more

Alpine Hut - Bikes Near Me - Seattle, Washington

I stopped in to get season ski rentals for my kids today and I was extremely impressed by Sarah. She was working her ass off doing everything for everyone (there were so many people in there) as fast as she could and at the same time she had such a positive and attentive attitude. I was so impressed that I bought a few things in the shop that I could have gotten cheaper online but wanted to support them. Employees like this are hard to find. She single-handedly made our experience so great. Good hire Alpine Hut! read more

Great local store. Staff is knowledgeable and everyone is super safe and enforcing COVID protocols

Excellent Customer Service and repair/maintenance service. They did not charge me fixing the collapsing chain on highest gears of my Nordco Torrent Moutain Bike I bought there, as they recognized they should have set it up properly to start with when selling me the bike. They did not even charge me cleaning the bike, which was pretty dirty when I brought it from my son riding it hard after heavy rainy days. Very cool to have done that when they did not have to, and I did not push for it at all. I tipped well of course as a consequence. I really like this family owned shop. They are very customer oriented. I also bought my kids ski gear there. I would highly recommend to go buy your bike and ski gear there, also keep it maintained, and repaired there. You get professional expert advice and service of people who really care, and know what they are talking about. read more

I wanted to finally get my first mountain bike. Happened to be during the covid 19 shutdown so i was worried because no matter where I went, I couldn't test ride anything and it had been over a decade since I've been on just my cheap toys-r-us "BMX" bike. I researched for days what I should get, and finally called and spoke with Sara about getting a bike. She actually suggested a bike several hundred dollars less than the other option I had, and explained why. With how busy I knew she was I was surprised she took the time to ask questions when I felt something was trying to pull her away and rush her, but she gave me the service I needed to finally pull the trigger (working in retail on commission as my only job, I know how quickly people can just shut down and brush you off, especially over the phone). My brother and I ended up getting full-suspension bikes and my Fiance got a nice hard tail, the service was top-notch (even if you weren't to consider the covid 19 situation, top notch) from the phone to pickup when we had to get some accessories. I'm pretty sure I will be as into this sport as I am with my other extreme hobbies, and if so I will be back with thousands more to happily throw at them. read more

Great experience at Alpine Hut. They converted my tires to tubeless and it only took two days to get my bike back. I called another place first and it was going to take three weeks! They are very considerate about cost to their customers. They also give you great information about what you might need as a cyclist. I appreciate this as a new cyclist. I highly recommend them. read more