Excellent service and repair for a reasonable price. Craig is an ethical business person read more

Staff was so nice and friendly. I felt safe asking all of my newbie questions and test riding different brands and types of e-bikes. I'd been to multiple shops before stopping in here, and this is the only place I left actually excited from. DJ helped me pick out a beautiful bike that I feel extremely comfortable in. The manufacturer had some delays sending my bike, but they were on top of it and supportive during the waiting period. I've ridden my bike over a 100miles in 2weeks and couldn't be happier! Thank you DJ and team! I appreciate all of y'all's help. read more

Electric & Folding Bikes Northwest - Gazelle Medeo T10+ - Bikes Near Me - Seattle, Washington

Perfect day in Seattle!!!! My boyfriend and I rented e-bikes to ride to Discovery park and it was so amazing!! The staff was super friendly and the bikes worked like a charm! :) read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

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David and Will were knowledgeable and great to work with. i was certain I was buying a different bike until I met them.

I had a good experience renting an e-bike here. I reserved a few days ahead, by phone, and the bike was waiting for me when I arrived on Saturday morning. The bikes they rent out are not the most recent models - they're HEAVY, and the one I got just barely fit on our bike rack, but I was warned ahead of time. They gave me a walkthrough of the bike and it was pretty straightforward. Man, those things are fun! I could keep up with my husband for the first time ever The charges were as expected, no surprises. The only bummer was that when we dropped the bike off, I expressed interest in test-riding models to purchase, and they didn't seem overly interested in showing me the stock or setting up an appointment. Nothing terrible by any means - I suppose I could just stop by with no difficulty - but just sort of, oh, yeah, we probably have a few things in your size. Since they're not convenient to my house, I'll probably shop closer to home - but they were super for renting, if you're in Seattle proper. read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

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Let me start by talking about DJ. DJ who is the owner is one of the most knowledgeable electric bike guys I have had the privilege of meeting. My boyfriend and I were interested in finding a pair of reliable electric eBikes and test drove a couple at another store. They were great mind you. Yet DJ just knocked it out of the park. He has a small shop but if you want it... he can find it. That go-getter attitude is what made us decide on the new Bompton Electric Folding Bike. Not only did he tune it, modify it but even gave us a year of free maintenance just in case we did something to the bike. When you are spending thousands on a bike you want the right one. Like buying a pre-owned car. When we left we not only felt like customers but new found family members. Thank you DJ! We love our new Brompton. read more

Electric & Folding Bikes Northwest - Brompton being tuned. - Bikes Near Me - Seattle, Washington

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I've been wanting a folding bicycle for a long time and finally made the decision to purchase it. I was determined to get the tern link d8 but the only one they had in stock was a tern node d8. It cost a bit more but am I happy that I got a bigger tern bicycle! It is truly a comfy ride and I feel like a baddd child again. David was really nice to let me try the bicycle without getting any information. The trust really blown me away as a customer. I am so happy I bought it locally and that they provide free tune ups for a year! All in all, I'm real happy. Thank you! read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

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Living a bit away from downtown (downtown Ballard), we were looking for e-bikes to keep us out of our car and get us around town quickly. We went to several stores, but Electric & Folding Bikes we're just great. They have some carefully curated brands and worked with us over several visits to compare pluses and minuses of the different offerings with no pressure to buy or upsell. 4 months later and we're still loving the bikes we bought (one Orbea, one Specialized), and would recommend everything about this shop (except the name, which is really clunky ). read more

My Grizzly electric bike had a torn wire that caused a short througout the whole bike. I called 10 different bike shops and none of them would touch it. This company was the only bike shop that would even look at it. They did whatever it took to get it working and the price was very reasonable. Highly recommended! read more

Electric & Folding Bikes Northwest - They did a great job on my Grizzly! - Bikes Near Me - Seattle, Washington

Those I didn't purchase the bike I've wanted, the folks there were extremely informative, gave me the chance to test out the bikes I was considering, etc. read more

Thank you Your guys were so awesome to help me on the parts that were lost by TSA on my trip from sf - Anchorage Thank You Wesley read more

Great people. Great service. I have gone to them for my non-electrical bike needs too!!

My dad had his heart set on a beautiful Brompton bike and I'm so glad we bought it from here. The owner and his team were so helpful and accommodating. When you're spending this much on a bike, it's important where you get it from. We had a wonderful experience and will definitely recommend this place to anyone shopping for a quality bike! read more

Electric & Folding Bikes Northwest - Beautiful Brompton Bike - Bikes Near Me - Seattle, Washington

Electric & Folding Bikes NW was the only Orbea dealer we could find that had the bike we wanted . Since I don't live in the area they had the bike shipped to us. We were helped through this process by DJ who really went above and beyond helpful. He communicated every step of the way so we knew exactly what to expect and followed up with help and genuinely caring support when things went wrong on this end (through no fault of Electric & Folding Bikes NW). I now have the bike and could not be happier. Thank you DJ and Electric & Folding Bikes NW! read more

DJ and his crew patiently helped my wife pick an awesome ebike and then went above and beyond to work with her to make sure she got the right ride. When some complications came up in the deal (our fault not his) he worked with us to smooth the deal and we ended up with the perfect bike. Thanks DJ! we'll be back for sure- read more

If you have an electric bike that presents electrical problems, go directly to Electric & Folding Bikes NW. I went there with mine when an alarming red battery icon was flashing when I know that the battery was fully charged. I had the sinking feeling that my bike which was still under warranty was headed to the land fill because the manufacturer (MacWheel) no longer responded to emails sent to their service Web site. I couldn't even download the service manual because Google required MacWheel's permission and the latter never responded. In fact, as I left it in the shop, I asked if they knew where I could donate the bike so someone could perhaps recycle the parts. It was a long walk home thinking that I would get a call that they couldn't fix it. In fact, I did get a call very quickly which is what I expected; however, with different results than I expected. The bike was fixed! Electric & Folding Bikes NW had tried to contact Macwheel to no avail so they could not obtain the service manual either. They didn't do the easy thing: call me and say they couldn't fix it. They did some done online research to learn how to understand the problem and proceeded to fix it. There is an air of pride and interest in electric bikes in the shop and, at least in my experience, a commitment to customer service that I've found severely lacking in some shops. read more

FOLDING BIKES!!! In Ballard!!! I bought my little folding orange Brompton from here back in Sept. of 2009. I had been in here before, scoping the place out. I had originally bought a cheap folding bike on-line. But the service here at at Electric Vehicles Northwest (aka, Folding Bikes Northwest) is outstanding. Erik and Co. are super helpful and knowledgeable. Erik let me ride all of his folding bikes in stock to compare to see if I really wanted to spend the money and upgrade to a Brompton. And I'm glad I did. They also serviced my little Dahon and it rides better than when it was new. I suggest anyone curious about folding bikes to stop by this little place and talk to Eric or any of his staff. They have a wide selection of folding bikes (and electric bikes, and some folding electric bikes), as well as the accessories for these little things. This is a no pressure place. If Erik feels that you wouldn't be comfortable with a folding bike, he won't sell you one. And he gives great explanations of why certain bikes cost more than others, and he will be honest, and he has no problems selling the lower end folding bikes because they do have their place and they might be the best options for some individuals. I recommend this place to everyone who asks me about my folding bike. Happy trails and ride safe. read more

Electric & Folding Bikes Northwest - Ready to ride - Bikes Near Me - Seattle, Washington

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I'm so glad I went here to get my bike repaired. Warm, wonderful people! Unfortunately, they were unable to fix my bike, because it's no longer being manufactured, so they couldn't find the parts for it. They sincerely tried to fix it. I would definitely return here again! read more

These guys are very professional. I took my electric bike in for repairs. They did a great job and repaired what another shop 'tried' to fix and couldn't. I love my electric bike so much. I love bike riding but I live uphill from everywhere plus my body is not as in shape as it was. Thank you for caring for my favorite toy. read more

I've had nothing but positive interactions with DJ and his team. My wife and I both bought ebikes (emotion wave for her and atom mountain bike for me. https://electricbikereview.com/easy-motion/atom-lynx-4-8-27-5-pro/). We both love them and the service plan you get with the bike purchase has been excellent. DJ even spent his time explaining how the rear derailleur works and showed us how to adjust it for perfect alignment. Excellent service and excellent product; highly recommend. read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

Thanks for repairing my bike on last Saturday afternoon，helps ride back to Redmond， Thanks you again！

The best bike shop in Seattle for electric bikes - staff go out of their way to explain and customize repairs, with fair prices. A shout out to David who completed my folding Brompton electric conversion, ensuring the Swytch kit was installed correctly. He even fixed a cable I didn't realize was broken. I attempted the conversion on my own and was happy to have him tidy it up! read more

I have been a Customer of this establishment for for 12 years.. I've made a very large purchase through them Where they converted my recumbent bi recommend bike to an electric vehicle. And they did a fantastic job I just went back to them recently for a tune up of my bike.. I feel completely confident I can trust them. read more

This place has been nothing but great. Informative, no pressure sales- they know their stuff. I bought a Specialized electric bike a year ago. They provide free tune-ups for a year and their service department is thorough and efficient. Great neighborhood business! read more

Great place. Was there today. I think one of the owners is DJ. We dropped off our Wollerang bikes for a service. Mine was covered for free because I bought it from them (great bike-Tapper series). It is so terrific that this place charges no labor costs for a year after purchase! My wife's bike was also a Wollerang but purchased elsewhere for a variety of commercial reasons. I went to pay but DJ (for my wife's tuneup) said "no charge" even though my wife's bike was purchased elsewhere. I paid anyway. His offer was so generous on behalf of a small company stuck in the middle of the virus junk. All of our experiences there have been similar. Good experienced folks with wonderful customer service! read more

Took both of my e-bikes i just bought to them for tune ups. I was having issues with one,,,,, they fixed NP and turned out to be alot less than I was preparing to spend. Great support... they now have lifetime customers. Thanks...guys read more

I stopped by last Friday and the folks here were great. My son has his first pedal bike and the chain was loose and I had no clue what to do! Tim diagnosed the problem and came up with a very cool McGyver way of fixing it. The gears are spinning again and my nearly 5 year old couldn't be happier. Props to Tim for trying to show my boys how he could fix it and for charging a very reasonable amount for his expertise. We'll be back if we ever need it! read more

Great place to buy an ebike. Great Selection and the owner is super helpful, knowledgeable and helped me understand the different types of ebikes. In the end I purchased a specialized vado and cant be happier. Love Riding my bike to work these days.... read more

This is a great place! All the staff members are super knowledgeable and really friendly. I don't know anything about bicycles. I don't use it for commuting; I just want a nice one to ride when it's good weather and can transport easily. So I'm probably the opposite of everyone who works here, but they don't judge, or hesitate to answer questions. Plus they love to talk about bicycles! I purchased a great folding bike here that I love (and it's beautiful!) and I've taken it in for adjustments (plus I folded it wrong once and they fixed ;), with no judgment!). Great place to test ride and learn if you are interested in electric or folding bicycles. read more

My friend and I went in to learn about the differences between folding bikes and Niko patiently went through the differences between different models. The staff is small but many potential or already clients went in and out during the time we were there and everyone seemed to be taken care of. We haven't made a final purchase only because it'll take 7 weeks to get bikes and by then summer will be gone, but that is not through any fault of theirs. We should be started earlier. We highly recommend this place service and patience was great! read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

I needed to get my Dahon (http://www.dahon.com/) folding bike serviced -- I use it for my daily commute and it had gone through some wear over the course of a couple of years of frequent use. I noticed a store on Leary way specializing in electric and folding bikes. I gave them a call -- got Eric Sundin -- who assured a quick turn around on the tune up. Service was just outstanding. My bike was returned within a business day. The tune up was excellent -- my bike felt like it was new. They had all the right parts for my type of bike and had great deal of familiarity with it. A couple of days after I got my bike -- something on the trail I use for my commute slashed the side walls of the rear wheels pretty badly. I took my bike back to them to buy a new set of tires. Instead of trying to pitch an expensive set of new tires -- they got me a brand new 20" replacement tire and gave me a huge discount. They felt bad that I could not enjoy my bike fully after I had it serviced! A store that apparently cares about customer experience more than making a quick buck. The store has a great collection of electric and folding bikes -- excellent choices for making bicycle commutes more practical. Great service, and an excellent selection of unique bikes -- definitely will be back in the future. read more

Electric & Folding Bikes Northwest - Bikes Near Me - Seattle, Washington

Great shop & the greatest people.. D.J. and team do outstanding work. From the first contact, salesmanship without pressure, knowledge, selection, timely delivery, user training, follow-up support and on-going maintenance this is a premium store for all ranges of electric and folding bicycles and riders. Simple or complex questions I know I will get fast attention whether I email, call or drop on by. I got a top of the line e-Bike from them and they are the top of the line in service and support for it. - Proud Customer - read more

UPDATED 2014: TL;DR: I've bought a Brompton and a Dahon D7HG here. I would never buy a new folding bike in Seattle anywhere other than this store. Their focus is on satisfied long-term customers, not making a quick buck. My favorite quip about this store was when I brought in a used Brompton and asked for help with it: "of course we'll help you! You may have bought your last Brompton from someone else, but I guarantee you'll want to buy your next one with us after we're done with you!" I've referred at least 4 people who also bought Bromptons at this store, and everyone had a great experience, too. PRICE: Their prices are highly competitive. The Dahon came within 2% of mail order (not counting the considerable value of their doing the setup & tune-up work). Accessories are also extremely reasonably priced, in an industry where these are often inflated to make up for margins on the bike: only $48 to get a cycle computer, a drink stand, and a mirror put in - with tax and a bottle of chain grease. SERVICE: Highly skilled people, and no "hard sell". Their bike technician is a former aviation technician. I have a graduate degree in engineering, and this guy positively scares me with his aptitude. read more

I was investigating folding bikes a few years ago during a visit to Seattle, and found these folks via online search. In the course of my initial store visit, I received an in-depth presentation of Folding Bike Universe from David. In the course of our conversation, I began to understand that I didn't have the resources to invest in the folder that would really meet my needs, so I left sans bike. I often thought back to that quiet informational (not sales ) talk, infused with erudition and wonder, by staff who were passionate about the possibilities of cycling. So, when my wife's ankle would no longer permit her riding a standard 21-speed hybrid bike, I headed straight back to Electric Bikes Northwest in hopes of the same laid-back, knowledgeable treatment in the area of electric-assist bikes. Not only did David lead us to an excellent choice, but the owner, Eric, was eager to make sure that all of our concerns and questions were addressed before we closed the deal; as before, there was no "selling", only shared enthusiasm and knowledge. Test rides are encouraged at the store, and prices are competitive. My beloved is excited to be getting back on the streets with her new iZip Rapido ! This is not only a righteous bike shop, but a healthy business model worth supporting and emulating ! read more

After getting the idea in my head that I could use an electric bike, I started researching them online, and eventually discovered that there'd been a store specializing in electric bikes right here in seattle since the mid 90s. I'd been to one other bike store that had a couple of electric assist bikes in stock, but they didn't seem to know much about them. But here they really know all about them-- yet there is no hard sell. They answered all my ignorant questions simply without trying to baffle me with a lot of jargon. I made three visits and several test rides before finally settling on a model. There was never any feeling of being pushed towards getting a more expensive model nor one that wasn't right for me. When I expressed interest in some used models they had, they were happy to show me those, and didn't try to push me away from them. Ultimately, I bought a new bike, an iZip Via Rapido, which so far, I am very happy with! read more

Super friendly staff, enjoyed riding around Seattle on the electric bikes. Plenty of bike trails to get a unique view of the city and surrounding areas. read more

These guys are awesome - super responsive, fast to make a repair, and great service. I told them that I wanted to remove my broken rear rack on my Brompton and very quickly got a friendly response and a quote. As a previous reviewer said, their prices are ridiculously competitive. I've been holding off on getting this repair done b/c fancy British things don't come cheap. But this quote was, well... cheap... so decided I needed to get this done. A week later, I dropped in thinking I would need need to leave my bike there for the week. They said they could probably get it done the same day. An hour later, while I was doing errands, they called back and said my bike was ready! Labor took a bit more time than I was quoted, so I was ready to pony up the extra money but the guy who repaired my bike honored the quoted time, and so I ended up saving a bit there, too. read more

I just went to the store yesterday and today and had an amazing experience. I had been thinking about getting an electric bike for awhile - and I am really glad that I choose Electric Bikes NW to feel it out. I don't think you get a better experience if you're buying an expensive car -- and for many of us, a bike like this is a major purchase. . The staff are incredibly personable and knowledgeable - I really was able to get the answers I needed that online research couldn't provide. Plus I enjoyed all the unnecessarily compliments about how I am clearly in good shape and the gentle ribbing. It's just a fun place - even their website is quirky and enjoyable to read. I can't remember the last time I laughed reading a local business website. I also agree with other reviewers that the bikes are competitively priced - and they have a solid variety of high quality options. My favorite part of the process was being able to take the bikes around the lot and around town. I feel really good about the decision - it's a heck of a lot cheaper than a car. And I can't wait to get my bike once they finish getting the fenders and other pieces added on that I asked for. read more

The whole crew likes their bikes and are happy to share their time and knowledge! I lucked out and managed to get a C380 Gazelle through them early this Summer. They have been babysitting a new (very old) ebike owner with grace and care. DJ has a good team and I'm sure glad they are close by and so well engaged in customer care to go with their quality product lines! read more

I can't say enough nice things about DJ the owner, and Tim at this shop! I'm far from their biggest spender, but they always treat me with friendliness and competency. They help me get what I need and are helpful in the selection process. I would highly recommend them for anyone looking to purchase an electric or folding bike or perhaps accessories. Open every day 11-6. Just really appreciate how they do biz and always enjoy popping in. read more