I've been considering a firearm purchase and so I headed to Sportsman's because I have heard they…read moreare knowledgeable and offer a good selection and fair pricing. I was met by two very informative friendly young men and we had good discussions about what might be the best options for me . I felt zero ageism and zero 'oh it's a woman' vibes that I have noted at other shops. The two fellows I talked to were friendly, knowledgeable, and entertaining. I'm shopping here from now on!

Outdoor recreation chain store. I've shopped here a few times. They offer all the following:…read more -Camping stuff -BBQ grill stuff -Fishjng stuff -Women/Men apparel -Women/Men shoes -Guns & Ammo -National Gunsmithing services -Hiking gear/backpacking gear -Archery stuff -Watersports gear/Swimming gear -Miscellaneous equipment accessories and so much more! I've made several purchases and have been satisfied with the merchandise and quality. Service has always been great. They greet you with a smile eager to assist.

I had to go on a quest for adult rollerblades yesterday for an upcoming event. Considering adult…read morerollerblading hasn't been cool since the 90's, it was hard to find some locally. After multiple stops I came to Big 5. They had several styles of adult rollerblades!! The inventory was all about 10+ feet up on wall shelves though. The girl working (young blonde girl) was super accommodating by getting on a ladder and bringing me down several pairs to try on. The store was busy at the time, but she took about 15 minutes out to help me. I've been here before for other sporting equipment, and the prior visits have been just as pleasant.

I called ahead, and asked if they sold Washington State Parks Discover Passes. Yes! says the…read moreperson who answered the phone. So, on a dark and rainy Puyallup night I drove to their store. The first clerk I asked to sell me a pass fumbled around and could not log into a computer. He made an odd, childish sounding call to another clerk. That person came and the two of them would have been comical to watch, if not so sad. After about 5 minutes, clerk 2 called his manager. I had the dubious please of listening to first questions about the computer ( I could tell it was not good news of some type), then a long conversation about sales, socks and things the clerk was to do. It was very clear the customer standing awkwardly in their store was not important. So, after the call, I'd been in the store 10-15 minutes. The clerk addresses me, while looking down and to his left, like he was afraid of me. I had NOT said a single word at this point. He gave a long-winded excuse, this was a known issue, they had submitted tickets, they simply had to call the state and get it fixed. I simply said OK and left to find another store and by my pass. This store needs training and a manager shake up. To not post the computer was broke (so I would not drive there in the first place), to not notify staff, to not care about the customer standing there while they were talking socks and sales.... Everything that is wrong about retail training and service is endemic to this store.

I was just strolling around downtown Orting with my toddler. As I was about to head home, I…read morehappened to see the outdoor store, so I thought I would check it out! The store had their sidewalk sales racks with some shirts on display and also outdoor chairs. I decided to walk Inside the store and was very impressed with the selection. Consider this store as a Sport Man Outdoor store, but it's family-owned. So that's nice! They have everything in this store from clothes to shoes to hunting and fishing stuff , guns, knives, outdoor gear. You know what I mean! The staff are nice & friendly. One of the employees actually shut the automatic feature down for the doors and only the doors would open when pushed physically because my toddler kept running around the store and wouldn't want to sit still in the shopping cart. They didn't have to do that, but that was very nice that they did that! lol The store has some awesome sales that I was able to buy some shirts for my husband and for my toddler. Although the store offers email receipts, you should get the physical receipts anyway because they detail the transaction items versus the email receipts. The email receipts I got only show the total of the sales, which would be very confusing if you were to try doing return - exchange because the store would need to see the items listed. I will 10/10 come back to this store in the future!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

Very friendly staff, had exactly what I needed and very helpful!…read more Brooklyn was very welcoming and answered all my questions! By far my favorite location simply because of her. The cashier (I didn't get her name) was able to look up my item that didn't have a tag and didn't make me feel guilty for being an inconvenience (you'd be surprised how often that happens in places, not just no tag merchandise but in general for shopping at their establishment)

This store is a mess! They are out of sizes, their signage is so bad which makes it hard to find…read morethings, they don't have enough help actually serving customers (a lot of them are doing other things), merchandise is jumbled up. I came for several items but left with nothing!

The staff here are both super knowledgeable and friendly; they really know their stuff and are…read moreready to answer questions/ get you tin art for your adventure. The prices are consistently great and the year long membership makes them even better with discounts on rentals. The service is also superfast I haven't ever had to stand around waiting in long lines for help. If you are going for a ski trip, camping, or even for some summer fun on the lake/ sound you have to check out ORG; they will get you the equipment you need.

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

I am annoyed at these people!! My friend bought a bicycle…read morefrom them at a really good price. When we ride I am always kicking his behind. But oh no now he is kicking mine. All because of his new bike. I blame Elevate Sports for this! Seriously, what a nice store with lots to choose from and at great prices. I bought a nice gym bag for $10. What a deal. Check them out. Highly recommend!

Greats service! We came from out of town for a hockey tournament. We walked in a minute before they…read moreclosed and they got us all fixed up for an early morning game next day before they closed. Nice to see a local shop still going strong.

Amazing prices for both members and non members but the perks are worth it! Found some jigs and…read morefloats I've been searching for and couldn't find anywhere else. Really happy with the customers service, had multiple employees come up and ask for help. 10/10

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

Going fishing, hiking, shooting, hunting, camping, etc.? Bass Pro Shop has everything you need:…read moreboats, life jackets, snorkel gear, shoes, apparel, bows, guns, ammo, ammo, ammo, you get the idea - oh, and plenty of guns. They also have camp cookware, fuel canisters, and freeze-dried foods. They also carry solar-powered electronics, battery chargers, and other devices. This place is like a supercenter for outdoor recreational activities. I could spend extra hours in the store, just browsing, and marveling at all the options they have. Some of my favorite items are The Walker's Digital Electronic Earmuffs for indoor shooting protection and the Salty Crew Apex Perforated Long-Sleeve Hooded Sunshirt for style. Although several items are pricey, they do offer memberships and various discounts to reduce the damage to your pockets. I usually frequent this place twice a month, sometimes just for a browse for sales or to find items that I do not currently have on hand that will be very useful in the future. Oh, and I just absolutely love interacting with service reps because they actually love what they do in their job. If you or someone you know enjoys adventurous outdoor activities, there aren't many places that have the quality and quantity that Bass Pro Shop offers.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

I've been looking for a great place to get my bow paper tuned and ready for elk season. I've been…read moretoo busy with work this year and just haven't had the time to get my bow right. Michael took my bow and got it tuned up and ready to go the next day. I am really picky on who I trust with my bow. I know that box stores hire good people, but I just feel more confident relying on a professional. May's Custom Archery is all about archery and does amazing work. I won't take my bow anywhere else.

Competent. Watched him trouble shoot an impossible problem another customer was facing, then…read moreproceeded to help me fix my bow (which broke the evening before) on opening day of elk with another customer behind me well into the evening. I would highly recommend this guy. One man show working out of his garage, so be patient.

Stopped in a beautiful rainy day during the week. We found parking up close... pretty easy to do in…read morethe first half of the day during the week. Weekends can get a bit hectic.... We were on a mission to see the geek squad... at least seven to eight or more GS vehicles parked out front like a convention was in town.... so we were very optimistic to get some electronic help, shop/browse about and inquiry about a fit bit purchased here that was glitching. We were greeted right away upon entering and received a lot of warm smiles for majority of Best Buy Guys & Gals... it was kind of refreshing to maneuver about a truly large location and stumble upon some good deals. There seemed to be way more employees than customers here, so I'm not sure if this is the norm... but I also know more people shop online than ever before. While I browsed electric razors my friend has some issues with getting a straight answer regarding his fit bit he had gotten with a limited warranty just shy a week or so of the date... considering that it was almost a ghost town in regards to customer and there were zero people in the customer service/geek squad line I was surprised they didn't offer him any real assistance other than to reach out to the manufacturer... they guy handed us a poorly written piece of paper with the customer service line for the model of Fit we had and sent us on our marry way. I don't want to turn anyone away from coming to this store, but it does seem like they sleep on missed opportunities often... this was only my second time here but both times have been similar as far as that extra effort to make a sale or aid in fixing a solution... especially if that's your area of expertise... I will say that the lost prevention guy on duty was fairly personable and wished us a good day after exiting....

As far as best buy goes, this one's ok. Really good deals on TVs and the Asian Lenovo guy who…read morehelped us look at laptops was very knowledgeable. We didn't end up buying yet, but we are far more educated due to their employee. We also found a cool chainsaw man statue on sale for only 11 dollars!