Just had a great experience with Jay setting me up: quality suit, shirts, belt. Would recommend!read more

My teen was looking for a suit for prom and Jay found the exact style in the right size, on the…read morerack, and made sure we had everything we needed (shirt, tie, socks, and pocket square), hemmed up on the spot, as close to our budget as possible. After combing through shelves of mismatching separates at the big department stores, it was a relief to find such fast and helpful service. Thinking of coming back with my husband to get him a suit, too!

Horrible customer service! Severely under-staffed! I knew exactly what shoe I wanted, and what…read moresize. It took almost half-an-hour to get anyone to acknowledge me. When I asked if they had the shoe I wanted in a size 9, I was dismissed with a curt "no". There was no attempt to see if here were any in the back, or attempt to offer me another shoe. I was just dismissed out of hand. DONT BOTHER SHOPPING HERE!

Great inventory. Very helpful staff. Diedra was especially friendly, informative and helpful as she…read morehelped me find the right size in multiple pairs of shoes. I'll be back. Thank you Skechers.

Our son has went through a tremendous growth spurt in feet and how he wears a men's 9. OMG! Well we…read morewent in and found some Skechers hands free slip ins for him. He does not like tying laces. So we found him a pair that even accomodates his needs in shoes. He is not that fascinated about Nike. Very unusual but ok. With the inflation shoes are expensive but my baby was happy. I was happy too because I had coupon and store cash from our last Famous Footwear. It was a great shopping experience this time. I am glad that I came to visit again. My son really like his shoes!

COVID Experience shopping! Welcome in greeted by staff. Need help finding anything? Great customer…read moreservice great team to help free your mind of all that's going on with COVID. Buy one get other 1/2 off sale. One of the items they didn't have in my son's size so they offered to order it and it will ship directly to our home. Offers Tap and pay to promote social distance.

I was sent in the other day by my employer to get new scrubs and the manager sold me the wrong…read morecolor. I was told they have our required styles and colors on file so not sure how she missed that. She seems clueless and dense.

Me and daughter are looking around and she Was fitting pants for her work…read more Then I had to use the rest room unfortunately the lady stated that we cannot use their restroom for public rest room because of COVID! Lol I am a customer and they let them fit their clothes? And won't let use their rest room? I think fitting the clothes are more unsanitary than using the rest room! Second I was paying for my daughters scrubs and when I asked them to log in to my account and gave my badge to get a 10 % that is affiliated so the lady just said oh ma'am we cannot your your badge coz she's using the scrubs! So I said I'm the one paying for it! How stupid could that be? And she just said oh I will give you an exemption only this time! Lol I wonder if they have a policy but then I'm the one paying for my daughter! Not friendly !

Once in a while I'll purchase MK online. But most of the time it's the outlet collection. Lissette…read morehas been helpful every time. This past weekend, she showed me how to save even more for my purchase which I really appreciated. They always have a great selection of items at the store. I did find less expensive ones at Tulalip outlet location, but it's so far from where I live. So outlet collection is the happening place. Especially when they have special events.

I love the purse and wallet that I purchased, but I was very saddened by the way they treated me! I…read morepolitely declined the warranty they wanted to add to my purchase and I was astonished at how the sales associate reacted! She seemed very irritated with me, was scowling at me, didn't appreciate that :(

I have always liked Jjill up to my last experience. I ordered a jacket online in early December…read more The following day, I realized I sent the package to the WRONG address using Apple Pay (my error). When I noticed my error, I called Jjill CS right away. The rep told me there was only a 9 hour window to make changes. WHAT? In spite of that, I knew my jacket had NOT YET BEEN mailed out. I was correct. I noticed the charge was NOT assessed on my credit card at all. I was delighted! So, presuming they cancelled my order as I asked them to, I went into their store and repurchased the same jacket. On 12/24/2025, they sent me an email, and assessed me for sending the jacket to the wrong address almost 30 days later! Further they told me I could no longer shop online with them until this debt was paid. SOOO... let me get this straight....someone else received a jacket they didn't order (unsolicited mail) and I get a bill from Jjill?Are you kidding me!!! They admitted to a billing error, but yet I needed to pay them!? As a customer, I have many options on purchasing clothing online and otherwise. I requested they remove me from their mailing list. I don't care if I never shop at Jjill again!Bottom line - I'm not paying for a jacket that I didn't receive! Let Jjill absorb the cost of their own mistake!! They are corporate and richer than I am.

The ladies that work here are so gracious and helpful. J Jill clothes are great quality. You just…read moreneed to adjust for their sizing. Look out for their great sales too.

I came in for a haircut upstairs and on the way down couldn't resist taking in the beautiful…read moreclassic car. The owner came over and generously opened its hood and let me sit in it. The natural conversation turned to clothing, and Larry really was great. I had never heard of the Calder Caramel shirts and he spent time to educate me about the best colors for my skin type, the brand, etc. The shirts are not cheap, but neither am I, but still I decided to wait. He was not only accepting of that, but almost encouraging of it. But after leaving I turned around and went back in to buy the shirt. He had just closed the store, but opened the door and let me in to buy the shirt. He repeated if I have any troubles with it then do not hesitate to return it. I love the shirt, the service this store offers, and mostly the genuine and personable nature of these good folks. I will be back for more!

McCauslands at Tacoma mall is definitely a text book example of how "the employee maketh the…read morecompany"... Larry is the best asset of this business with almost 5 decades to his credit at the same location (46yrs to be exact) I've been shopping here for some of the momentous occasions in my life and the outfits, tailoring and quality are impressive. Currently I'm getting a wedding suit made through them (with a Co. in Montreal, CN) and it's been exciting. A must call on Larry !

I went to the store today to claim $10 that they give you as a birthday present and the girl who…read moreattended me (with fair skin and blonde hair wore a white or gray vest) was very rude, I didn't know where to find the QR code and I asked her, but she only replied that she didn't know the truth, I didn't like the girl's attitude towards me, i also asked her if she scanned my points and she just said it suppose to be there, I saw her attending to other customers and she behaved very friendly, I don't know if she was rude to me because I have dark skin or what her reasons were, I also asked her for a bag and she couldn't give it to me. I hope it be nicer next time.

The manager, Kara, was a real gem today. I previously went there and was advised I was a certain…read moresize. I went back today to exchange a bra I got and Kara was able to fit me into the correct size. She was so nice and knowledgeable and I appreciated her assistance so much.