I came in for a haircut upstairs and on the way down couldn't resist taking in the beautiful…read moreclassic car. The owner came over and generously opened its hood and let me sit in it. The natural conversation turned to clothing, and Larry really was great. I had never heard of the Calder Caramel shirts and he spent time to educate me about the best colors for my skin type, the brand, etc. The shirts are not cheap, but neither am I, but still I decided to wait. He was not only accepting of that, but almost encouraging of it. But after leaving I turned around and went back in to buy the shirt. He had just closed the store, but opened the door and let me in to buy the shirt. He repeated if I have any troubles with it then do not hesitate to return it. I love the shirt, the service this store offers, and mostly the genuine and personable nature of these good folks. I will be back for more!

McCauslands at Tacoma mall is definitely a text book example of how "the employee maketh the…read morecompany"... Larry is the best asset of this business with almost 5 decades to his credit at the same location (46yrs to be exact) I've been shopping here for some of the momentous occasions in my life and the outfits, tailoring and quality are impressive. Currently I'm getting a wedding suit made through them (with a Co. in Montreal, CN) and it's been exciting. A must call on Larry !

The selection is massive. You have to be willing to dig through clothes and find the diamond in the…read morerough. K&G carries a wide variety of clothes, shoes and accessories. The prices are cheap. Never seen prices so low. The staff was helpful and kind.

Customer service is horrible. The women that work that cashiers are so incredibly rude. Only person…read morewho was nice was the kid who measured my husband. (DeAndre I believe). STRAIGHT UNPROFESSIONAL establishments.

Brand new Nordstrom Rack next to the Tacoma Mall! So nice to have a location in the South Sound…read moreinstead of having to drive to Southcenter or Auburn. Went at 10:30am on a Monday and it was surprisingly busy. Everyone is coming to check it out. Store employees were super nice. Moderate size store with good selection, but some racks were empty or needed to be refreshed. I don't know if that's because they are short-handed (which they are), or because they haven't had a chance to get to things with the crazy crowds they've had. Either way, I found some items to buy, and will definitely come back.

I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

I am sure I have been in a Box Lunch store before but I can't actually remember when that may have…read morebeen. I thought I'd give myself a reminder while walking the mall the other day and went on in. It's a cure store and lots of knick knacks and assorted items ranging from merchandise from games and other geek references to Asian candy and other merchandise from that area of the world. Typically in the form of a movie, anime or TV show. It's really a kind of store that celebrates pop culture. There is quite a bit of women's clothing here and some men's too. I didn't see anything I needed to buy. I was looking for something very specific, Hi-Chew candies and I did find some but I was in a search for possible flavors I haven't tried before. Other than it's a cute shop!

Tim at DXL was amazing! He took the time to help us pick out really nice gifts and made the whole…read moreexperience easy and enjoyable. He was knowledgeable, patient, and had great suggestions that fit exactly what we were looking for. We truly appreciated his help and will definitely be back.. highly recommend asking for Tim if you're shopping at DXL!

Personal service from Naomi today was above and beyond other stores. It reminded me of the way…read moreNordstrom used to treat their customers. Anyone needing excellent service and help should request Naomi. Thanks for your direction. Definetly will return. Can't beat their pricing. Huge selection in my reducing size.

This is a review of the rental process. We have not yet gotten a tuxedo here. We were helped by…read moreEli. They were very patient and gave us our choices. We were interested in a Calvin Klein tuxedo. There were a surprising number of options given that this is a rental tuxedo. We were happy to hear that the rental was for a week. We found out that if you come a couple of days prior to the event, they can make small adjustments to the sleeves and pants of the tuxedo within a few minutes. If the fit is really off, the company will send a replacement that day if it is before 2 PM and the next day after that. The tuxedo can be shipped to any Men's Wearhouse so you might not have to check it into a plane if you are there a few days ahead. The return can be done at any Men's Wearhouse. They are open on Sundays until 6 PM. They rent the whole package. Shoes are included in the price. We did see a man trying on his rental tux and he and the tux looked good.

My fiancé and I visited Men's Wearhouse to shop for his wedding outfit, fully prepared to make…read moremultiple purchases. We understood the store was busy and waited patiently. However, when a sales associate finally approached us, the interaction was uncomfortable from the start. He avoided making eye contact with my fiancé almost entirely and directed nearly all communication to me, despite my fiancé being the one shopping. My fiancé is Mexican, and the difference in how we were treated was noticeable and deeply disappointing. When we asked about a shirt color that wasn't in stock, instead of offering alternatives or helping with the many other items we were ready to buy, he quickly told us to go to a "sister store" down the road. There was no effort to assist or engage. The photos we showed had the shoes, belt, and pants we were looking for. He was dismissive on even helping him get pants. What stood out most was not just poor service, but the clear feeling that my fiancé was not being treated with the same respect or attention. As his future wife, it was upsetting to witness someone I love be dismissed in front of me. We did visit the other location, where the associate was kind and professional, which only highlighted how unacceptable our initial experience was. Bias -- whether intentional or not -- has a real impact. People deserve equal respect when they walk into a business, especially during important life moments like preparing for a wedding. I hope management takes this seriously.

Well, I'll be honest... Nordstrom and their clothing for men doesn't exactly hit the mark for me. I…read moremean it almost does but not quite as far as men's clothes go. I am most certainly a clothes horse and have a variety of styles from punk, goth, retro kitsch, rock star look, brewery shirts to even a skater types of clothes. I even have stuff that doesn't fit into any of that and I just had a weakness for it at the time. One would think I'd succumb to many shopping sprees for clothes frequently with not much of a stringent process on what to buy but having a large wardrobe has actually made me very picky about what I buy... depending on the store of course. Being a mall walker especially during the winter months sends me through Nordstrom's at the Tacoma Mall quite often and my eye often wonders as I pass through the men's section but so far I'm still a tough sale. I have purchased items from here in the past but it is infrequent and what I purchased was from their underwear section for men. I have bought a few briefs here that are very well made and have fun patterns to them that I have been pleased with. A lot more interesting than the Hanes tightie whities. This is a part of my particular and stringent process with clothing as to have good underwear. But the selection here changes as one would expect and while finding a couple magnificent briefs here my last walk through in this section had mainly boxers and boxer briefs which isn't exactly my preference. And that was about all they had was this type so I didn't pursue browsing any further. Another Yelper wrote a review that item selection at this Nordstrom's isn't as good as some of their other locations and while I cannot confirm this it wouldn't be surprising as many of the retail stores in the general area I live in are considered smaller model stores which also means less of a selection. One thing I love with this location and maybe each location has a different look but around Christmas time they put up beautiful decoration displays and I always got to take some pictures to enjoy and post to Instagram. This past holiday season they had a great big and impressive menorah as well. There is a coffee shop near the mall entrance that is I believe a part of Nordstrom's. They have their own Yelp entry but unfortunately I am not too impressed with their pastries or coffee but that is a whole other layer of pickiness aside from the clothing shopper in me.

Was getting help for for a men's dress shirt by salesperson then a customer with high needs and…read moreprobably more money than me came along who took not only my salesperson but another. Guess I was chump change. Either way it's not the Nordstrom I remember from the 80s, 90s or even 2000s. Sad, their training must have really fallen off. Nordstrom used to be the gold standard of retail. Those days are gone. What happened to "The Customer is number 1 " ?

Great clothing store for my 11-year-old. Most of the prices are really good and the clothes are…read moretrendy and cute!

Went to the store found a pair of pants I wanted but the only size was on a mannequin. I asked an…read moreassociate if he could take them off for me he said no store policy i questioned why he rolled his eyes at me I told him we didn't need all that and I asked for the manager the manager said nope we put to many hours in to our mannequins we can't it's store policy I asked to see the policy he said he can't pull it up! Thank you store manager James glad you would rather lose a sale then do your job.