Brand new Nordstrom Rack next to the Tacoma Mall! So nice to have a location in the South Sound…read moreinstead of having to drive to Southcenter or Auburn. Went at 10:30am on a Monday and it was surprisingly busy. Everyone is coming to check it out. Store employees were super nice. Moderate size store with good selection, but some racks were empty or needed to be refreshed. I don't know if that's because they are short-handed (which they are), or because they haven't had a chance to get to things with the crazy crowds they've had. Either way, I found some items to buy, and will definitely come back.

I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

What a great experience here with Elle. I've been trying to find a comfortable shoe for me for a…read morewhile as I've had some ankle pain with certain shoes as I've ramped up my fitness routine. I finally decided to head to this business after seeing they scan your foot as part of the process. I am so happy to have gone here! They scanned my feet and also studied the way I walked. I was helped by Elle who was kind and professional. She recommended a 3D foot insole as well that would be specific to the data found on the scan. All in all 10/10 experience and I'm hoping the insole helps with the issues I've been having as I have ramped up my fitness routine. It's great that they have a 30 day return policy just in case it doesn't work out (but fingers crossed!). As far as cost, the shoe seems pretty standard at about 150$. The 3D printed insole is about 120$. Overall, I am very hopeful that this will work due to all the data they gathered. Fingers crossed!

This store is excellent. I am not a runner, I have RA and went to get some shoes. About 2 weeks…read morelater, my ortho said these shoes are perfect- innersoles and all. The gal who fitted me did an excellent job even though I am not an athlete, I am not super young, and was in unbearable pain. If you are hesitant- go here, they respectfully assess your feet and gait using a step technology then fit you with what works. I will never go to another store, this is the place. My feet require surgery with screws and all and a year later I am walking comfortably (never thought I would say that!). Spend the little extra on custom insoles- it is SO worth it.

I had a wonderful associate bell help me out at southcenter mall! She was kind and very helpful and…read moresuch a sweet person. I would recommend her next time you go there

Cool store and nice staff. There isn't much of Black Friday sale (only ugly styles). This shop…read morewould not price match from Dr Martiens Amazon Store ($35 less) for a pair of Nappa shoes so I won't purchase anything from this brick and mortar store...their loss (should have honored your larger company's site)

Staff is knowledgeable and go out of their way to assist you in locating items whether in their…read morestore or in another local one! Lots of stock of items, prices are always reasonable and probably the best on the street! Highly recommend swinging by

We were able to find exactly what we needed--waffle pants!…read moreThe store environment is welcoming and kind too. We will definitely return here to purchase other items. They have a lot of used uniforms for a good price!

Exceptional work for a reasonable price. This was the only cobbler that would take on the project…read moreof repairing my purse. The work was impeccable. This business is a treasure.

There are not many real shoe repair places these days. This is an old school quality shoe repair…read moreplace that will take their time to ensure quality work is accomplished. Friendly staff that knows exactly what they're talking about.

I drove by this place for many years but I never thought to visit until recently. I was looking to…read morebuy Hoka shoes because I have a planned trip coming up that will require a lot of walking. I also never thought about investing in a walking shoe before but now that I am older and I feel the aches and pains that is my body, investing on a pair of good waking shoes would probably help me out. Normally, I would have purchased my shoes at the mall but as I drove past Althea's, their front advertised Hoka's. Since I was always curious about this establishment, my husband and I decided to visit. Keep in mind that this shoe store isn't your run of the mill shoe store. They specialize in orthopedic and diabetic shoe wear. Many of their clientele are referred by doctors. First off, customer service was great! They are really knowledgeable and answered all of my questions. I think everyone who worked there acknowledged us when we first entered, though we didn't get assisted until about 5 minutes in because they were all with customers. The staff who assisted me was Bill. I didn't feel at all pressured to buy from him although I had a feeling he knew I was set on buying Hokas. He let me try on two models. They didn't have the color I wanted so Bill offered to get it ordered for me with no additional/reservation charge. One week after our visit, I got my Hokas and I've been in shoes heaven since. Parking is plentiful which is always a plus! Their hours are Monday to Fridays, closing at 5pm. I really wish I went in sooner to support this business! I will definitely recommend this place.

I will not be using again and strongly suggest going else where…read more I have had custom orthotics for just over 5 years now, I get a new pair with the military every year. This was my last pair before retirement. I have plantar facilitates, pes planus, and pretty bad neuropathy that is not diabetic related (idiopathic findings.) With that being said Im well aware that Inserts themselves aren't this magic treatment however, this is the first location in five years in WA that I have had issues. Issues to the point that whoever had glued the top back wards. What I mean is left is right, right is left. If that makes sense. When initially trying them on before leaving for the first time; I complained that my arches fill like they are slipping off and a pinching / stabbing sensation was occurring. Along with really rubbing on the outside. This wound up chewing the inside of my shoe up pretty good. Nevertheless, I was told that was all part of the break in and to just where them, they were good And just needed to get use to them. I wore them for the duration of time they requested and yet had zero change. I returned and had to go back the next day for an appointment so, they could be adjusted. I returned the next day when they found the issue of them being put on "backwards" I was unable to leave with the inserts and given a temporary insert as was informed they would need to reglue with a new insert. Once again I then had to return with the second pair as they had the same issue. Returning and dropping off the inserts I already knew my inserts were going to take time to adjust and would need to be mailed. This is due to the fact I'm retiring after a full 20+ career and would be out of the state. Fast forward and the inserts have now been mailed .... however, they are still not correct. The Right side for both R1&2 are not as wide as L1&2 by a large margin. In addition, when readjusting/ inserting the new layer on repair, there is now glue or air trapped under the top cushion. I'm sure it's part of the "break in right? I'm unable to go back in now, for any adjustments due to being out of state and honestly after being back and fourth on four separate occasions would not bother. If going through podiatry with the military and being referred for orthotics, I urge you to go anywhere else. This location will be the closest to the base and generally the first one that pops up and recommended for referral from podiatry . Again, try and find somewhere else. I see a lot of positive reviews, although this was not my experience. Hope this helps someone like me who after years of breaking your body finally tries to get some assistance. Pictures may be hard to see but maybe not... All I can say is Althea's .... "This is not the way"

Big 5 Supports local youth soccer and has everything you need to get your child equipped for fall,…read morespring, or year round soccer programs. We love the staff here and appreciate how helpful and knowledgeable everyone is.

The prices here are majorly inflated, even with any coupons or promo codes…read more Also, one of the shift managers could use a MAJOR refresher on customer service. Had an item to exchange for the same model within one day of the original purchase - I had my receipt - and I had all the original packaging. Got an interrogation that the cast of Law & Order would be impressed with. Got asked multiple times why I was wanting to exchange the item for the same thing and each time I would explain that it didn't work straight out of the box but I still wanted the same item. It was obvious there was no heavy use or operator error involved. Went on for almost 15 mins before I just said I was willing to lose out on the $30 bucks if it meant I didn't have to keep up the pointless discussion and hoops she was making me jump through. She begrudgingly refunded the money in the end because they didn't have the same model I purchased, but I would highly encourage you to shop elsewhere for your sporting goods needs.

Ivy was so helpful, she took her time getting us fitted and great options. Very knowledgeable and…read morehelpful!

I know of this store existence since I've moved to Bonney Lake. I guess the main reason why I…read moredidn't check it out then is because I obviously haven't ran long-distance in over 3 years, and I just didn't think I'd need a pair of expensive shoes. Anyway, I happened to read a post from my community Group on Facebook about "a progressive sale event" happening through Presidents' Day weekend. I decided to check it out. It's a specialized shoe store, so this isn't DICK'S Sporting Goods Store. The sales associates will actually greet you and assist you if you need to fit any of their shoes. Don't get me wrong... if you're an avid runner and / or need great walking shoes, you should just open up your wallet in order to protect your feet and to feel good while exercising, you know? Let's just say I've gotten heck great deals on the merchandise. I've purchased a pair of Brooks Ghost Running shoes for 40% off, and other running gears for 50-65% off. It's A DEAL! I'm coming back there today in order to get couple more stuff before they'd end their sales event.