What a great experience here with Elle. I've been trying to find a comfortable shoe for me for a while as I've had some ankle pain with certain shoes as I've ramped up my fitness routine. I finally decided to head to this business after seeing they scan your foot as part of the process. I am so happy to have gone here! They scanned my feet and also studied the way I walked. I was helped by Elle who was kind and professional. She recommended a 3D foot insole as well that would be specific to the data found on the scan. All in all 10/10 experience and I'm hoping the insole helps with the issues I've been having as I have ramped up my fitness routine. It's great that they have a 30 day return policy just in case it doesn't work out (but fingers crossed!). As far as cost, the shoe seems pretty standard at about 150$. The 3D printed insole is about 120$. Overall, I am very hopeful that this will work due to all the data they gathered. Fingers crossed! read more

This store is excellent. I am not a runner, I have RA and went to get some shoes. About 2 weeks later, my ortho said these shoes are perfect- innersoles and all. The gal who fitted me did an excellent job even though I am not an athlete, I am not super young, and was in unbearable pain. If you are hesitant- go here, they respectfully assess your feet and gait using a step technology then fit you with what works. I will never go to another store, this is the place. My feet require surgery with screws and all and a year later I am walking comfortably (never thought I would say that!). Spend the little extra on custom insoles- it is SO worth it. read more

Fleet Feet - If they can make this (my) screw filled foot comfortable, imagine what they can do for you! - Sports Wear Near Me - Tacoma, Washington

I had such a wonderful, personalized experience at Fleet Feet! I came in with extremely sore feet and sharp ball-of-foot nerve pain, likely pregnancy-related and from wearing shoes that no longer fit well. The staff member who helped me was incredible. They listened to exactly what I needed and brought out several hand-picked options that matched everything I described. Honestly, all three choices were so good that it was hard to choose just one. The whole visit was so much more pleasant than my usual shoe shopping at REI. I left feeling genuinely satisfied, my feet felt noticeably better, and I found myself wondering why I haven't been buying my shoes at Fleet Feet all along. Truly an excellent experience! read more

Wonderful staff. They seem really interested in giving you information to make your walk or run the best it can be. Good selection of shoes but didn't have the color in the size and brand my daughter wanted. No pressure to buy. Standard prices but service you don't get online. They recycle running shoes for you, even purchased elsewhere. Salespeople said they only have sales on shoes when a new edition comes out. read more

Had a great time and learned a lot of information! I made an appointment and had my feet/gait analyzed to get better recommendations for running shoes. My goal is to train and run a full marathon by the end of the year and I wanted some shoes for that. They had me try on multiple recommendations with and without inserts that I got good knowledge on different types. I ended up getting the Asics Novoblast 5's and have been using them super often! I like them better than my Hoka clifton 9 and could tell before just by trying them on in the store. I also was going back to Michigan and was only in the area for about a week longer though they were able to ship them to me. Definitely great valuable experience and recommendations! read more

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My experience here was top-of-the-line. I am currently homeless and DSHS offered to buy me any shoe of my choice (from Amazon), so I came to Fleet Feet to get some imaging and data for my feet, and perhaps a recommendation. Despite knowing I was not going to be buying anything, Casey gave me an in depth explanation of my data and the types of shoes on offer. It's because of this experience that I am going to return once I have generated some income and buy some products to support a terrific local business. For those who want to know, I decided on a pair of Topo ST-5 Zero Drop shoes. read more

Aieden was very helpful. Felt comfortable giving his advice. Gave different options and was thorough with telling me the differences. Overall good experience. The scan process was quick and easy to do. Helped give insight to my anatomy as a beginner runner. read more

Fleet Feet Tacoma is great for anyone looking for the perfect fit! If you're on the hunt for the perfect pair of shoes and exceptional customer service, Fleet Feet Tacoma (and Chuy!) is the place to go. Highly recommend! read more

I have extremely bad pes planus (flat feet) so it was time for a new and better pair of shoes that are better for everyday and stumbled on this location. Overall the service at this location is nice, friendly and welcoming. One of the associates by the name of Taylor was so amazing and very informative on the entire process from start to finish for finding the right shoe for me. We started with the feet screening and then she brought out different shoes for me to try on and she made sure that I was still informed and didn't leave without being satisfied with the perfect shoe. I appreciate the effort and value that Taylor put in to finding me the perfect shoe for my needs. They also have a small selection of nutritional things for people who are into that. If you are looking for the perfect shoe for whether it's to workout, walk, or better feet care, or even simple athletic wear this is a good option to try. read more

Foot fleet provides a great selection of shoes, and the personalized customer service was great, Chewie treated me well with helpful information and helping me buy my shoes. Thank you! read more

The service here is great. I wish I'd gotten the name of the salesperson who helped us, but he must have brought out 12 different pairs of shoes, really trying to find something that fit so we could walk away with something. We were really particular, wanting to get Oofos slide ins, trying out Hokas, etc. For some reason the shoes we were interested in didn't have the right size or colors. I'm very particular about my feet not being squeezed into a shoe because it can give it takes a while to for the bridge of my foot to recover because it hurts to the bone, so finding something comfortable was hard. My sister loved the shoes she tried, but most of the shoes we wanted weren't in store, but located at the Seattle location which is owned by someone else. I really wish we could've made something work out because our sales guy worked hard to us on Saturday, but it wasn't to be. Even though we walked away disappointed, I gave the place an extra star because the two employees we encountered were super nice and really made us feel like they cared. read more

Fleet Feet - We left just in time because the store got super busy on Saturday at noon. - Sports Wear Near Me - Tacoma, Washington

I'm a nurse and spend A LOT of time on my feet. This past week, my left foot started bothering me. The pain was shooting up into my knee and hip. Suzy, the person who helped me, did a foot scan. She broke everything down so well. I totally trusted her. She did a wonderful job of bringing out the shoes that would be a best fit for me in addition to the style, and color I was looking for. Suzy was a delight. I didn't get a sales pitch once. It was all about comfort and what was best for me. I walked out of the store with two pairs of shoes, sock, new insoles, and a huge sense of relief. Suzy and Fleet Feet, I can't thank you enough. My feet feel better already! read more

Great attention to detail. I was at the end of my rope in finding a good walking tennis shoe. I stopped in, and Sam, spent the time and effort to address my issues and come up with a resolution. I left there feeling satisfied and happy with my purchase. read more

This is a bit of a dramatic story, but it's true so I figured I'd better share it. I was born with bilateral hip dysplasia and I've had chronic pain in my hips my whole life. I'm lucky, though. Most people born at the time with the severity of my condition have at least one hip replacement or surgery by age 35 if not earlier. My parents fought for a new (in the 1970s) treatment that was a game-changer. At 33 I was able to run 30+ miles a week. A few years later, however, I was in massive hip and knee pain and my doctor said "stop running or get your THR now" because I have so little cartilage left. So I stopped running, instead I hiked and mountain biked. But I was a runner in my heart. I had dreams about that feeling when you step off and just feel like you're soaring during a run. Two weeks ago, while moving my son into college, I had bad pain in my outer foot and went into Fleet Feet because I'd only packed cruddy fashion sneakers. I have always had very high arches and supination - and I told hte sales associate that - but agreed to a fitting just for fun. The sales associate, Codi, was so nice and patient and as I looked in the mirror during my foot scan I noticed my arches are lower now. I've had many shoe fittings in my 30s, always high arches, supination, and destroyed shoes on the outer edges. Codi broke it to me - I now have medium-low arches. Codi patiently helped me as I figured out what that meant, helped me try no less than 8 pairs of shoes, and got me inserts. Finally, in my first pair of stability shoes, I felt great. But it was weird. How do your feet just change?? In my first treadmill session (where I do major incline to keep my HR up) in my new shoes the next week, I tried running just for fun because sometimes even like 10 steps running feels good, reminds me of that feeling of freedom. And I could run. Like, I could REALLY RUN. I lowered my incline and ran 1.5 miles and when I was done I almost cried. Codi - thank you thank you thank you. And to the other sales associate that day who entertained my 5 year-old and gave her a "fitting" while I tried on the last two pairs of shoes - thank you, too! Yesterday I ran 2 miles on the treadmill. I will probably never get back to 30 miles a week or be able to run on pavement again, but I cannot tell you what it meant to me that you helped me find my feet again. read more

High quality shoes, great return policy, and their customer service and knowledge can't be topped. They know what they're doing and they want to be sure you are in the best shoes for your feet. read more

Here's the deal about Fleet Feet - to benefit from the FF experience - you don't have to be rail thin and a ultra distance runner - you just have to care about wanting the best for your feet and learning how all running shoes, body types and styles are not the same. When you walk in - you are not overwhelmed by an over merchandised store - instead it is about the shoes. Staff are super friendly and knowledgeable. Before you start browsing, they will take the time to get to know you and what you are searching for. If it is the first time here, they will measure your feet and measure your walk to see how you distribute your weight when walking. This is not hocus-pocus - it matters as they will find a shoe and inserts to to match your gait. Expect to pay full-price - this really isn't a sale location - but they have a decent rewards program which gives a few bucks off after every $100 spent. Your dogs - and I'm talking about your feet - need love and care - come here for some pampering and care - it is well worth the price. read more

Just came from this store, and my experience was amazing! We worked with Chris. He's friendly and knowledgeable. He patiently waited on us. Thank you! This was our first time to the store but it will not be our last!! read more

Excellent, excellent service. The sales person spent almost 2 hours with me. I have never had a fitting like this. Their brands are top of the line, and the return policy is very generous. I highly recommend this store. read more

Great costumer service and a great team who are there to help find the right shoes for your everyday need.

Had a great experience getting fitted for running shoes as a new runner. As a queer fat woman, I was nervous about even entering a running store, but Estella was awesome and made me feel very comfortable and I'm excited to run in my new shoes. read more

I made a $249 purchase for shoes on my debit card last week. The store charged the card and received the payment the first time. They ran the card two more times and said that the purchase didn't go through. I gave them another debit card and they ran that one a few times as well causing both of the cards to be shut down for fraud. After calling to get the cards turned back on the store told me to call them in 72 hours to see if the transaction shows up. I went to the store in person after 72 hours. my bank already confirmed the purchase went through and I was ready to pick up my shoes. The store then confirmed they never received payment. I have to wait 120 days to disputed the transaction for a pair of shoes. Will never shop at this store again. read more

Fleet Feet - Bank screenshot - Sports Wear Near Me - Tacoma, Washington

I was sold shoes and insoles that squeaked a few hours into wearing them. When I brought them back they said that happens a lot. Then why waste my time selling them? Zero faith in this company now read more

2 years ago or so I was fitted for and bought a pair of Brooks Pure Cadence running shoes here that I used for road running and a few 10k's. With the 4 mm drop, it was my first attempt to going more toward a minimalist, natural running shoe previously loyal to the Asics 2100 series... I loved the colors, seamless upper mesh comfortable for my not narrow, yet not wide forefoot along with the non-moving tongue. They were great for long runs. Recently, I was seeking to replace these shoes; I went to various local running stores before coming back to Fleet Feet. After going to three different stores and the sales associates at these store simply replying "no" they didn't have my shoe along with the fact they did not offer to be fitted into a comparable shoe (I used to work at a shoe store and find it helpful trying something versus nothing! I'm ready to buy some shoes!) - I decided to make a trip back to Fleet Feet Tacoma... & they didn't disappoint! Although they didn't have the Brooks shoes I was hoping for, they had me try the current natural running form promoting shoes and I was pleasantly surprised to find a comparable shoe! The Newton Motion V they had me test were "the ones" and I knew it right away. Thanks for excellent customer service! I'll be back for your events and clinics. Happy Running. read more

I went in last night for a shoe fitting and had a great experience! Tim was not only helpful but very enthusiastic. Being the first time getting fitted for shoes, I was a little intimidated to have a pushy salesman but it was not that way at all. Tim was very helpful and listened to all of my concerns without being pushy. I ended up getting buying the perfect running shoes as well as insoles, socks and hydrating powder. I could not be happier! I will definitely be back again! read more

I used to love this Store. I still love their employees. But since Spokane took over ownership, I am appalled at the change in atmosphere and the treatment of employees by Wade who honestly comes cross as completely inappropriate. I no longer buy my shoes in this store PURELY because I refuse to support the new owner. read more

Most helpful people ever. Knowledgeable and kind. They'll spend as much time as you need with you need and the prices, as far as I can tell, match the prices you'd pay ordering online. read more

Great running club and they know their shoes. Great for new runners and elite runners.

So most men go through mid life crisis and buy a car or a motorcycle....not me...I had to decided to get back in shape and run.... I met this amazing woman who knows everyone at Fleet Feet and runs with them regularly. She took me in to the store to buy my first pair of running tights (never thought I would ever do that) and the woman that were working in there that night were so awesome and helpful that all the embarrassment that I was feeling quickly went away. They are a smaller store with a very good selection of running gear and accessories. The best thing you will find at Fleet Feet is the knowledge and history that everyone there has. Everyone not only works there but are runners themselves and are active using the gear they sell. You can go in and they will fit you for all of your needs based off of running style and comfort. The service is second to none. They never try to push anything on you and helpful and courteous as they come. Also they have runners groups that get together on Saturdays and certain weekdays and will help you train for a 5k, half, or full marathon. I recently have gone to a few of these and have had a blast and met some great people in the process. I did get a new pair of shoes there as well and will keep coming back. As for the mid life crisis....well...I still plan on getting a motorcycle but until then in the immortal words of Forest Gump....I am a running.... read more

Had literally the best retail experience of my entire life here. I don't remember his name but the gentlemen who assisted me was extremely thorough! I learned a lot of new things to consider from proper socks, all the way to the actual size of my feet! Tried on several pairs and the entire time had his one on one attention. I will 100% be a returning customer. Cannot say enough good things about this company and its staff! read more

I have feet that are not easy to fit. A women's size 10.5 narrow, with the right arch support to fit my orthotics and not aggravate my plantar fasciitis. And yet, for some reason (I love it), I still insist on running and trying to find the perfect running shoes. I do not have the sort of feet where I can shop just anywhere or where I can buy whatever shoes are on sale. I pretty much exclusively get my shoes at running stores. I liked running on the treadmill and having them show me how my foot hit and at what angle. It was very interesting to see. The staff is very knowledgeable and takes a lot of time with you, which I appreciate. Imagine my happiness, since I have such long, narrow feet, at discovering a cute shoe in my actual size. Well, they had to order them. Then they called and said that they could only find them in a color I didn't like. I said I really wanted the cute ones. Then she spent additional time trying to find me the exact shoes I wanted. I appreciated the effort of going the extra mile. My friend with almost identical feet (what are the odds?) also got her shoes there (same ones, no joke), but they sold her an 11. They ended up being too big and she took them back with no problems. It's important with a running shoe, in my opinion, to be able to return them after you have worn them. Because you don't always know how they will work until you actually start running in them. Also, if you are a well endowed woman, they have an awesome selection of sports bras. I bought one I was sure I would hate. I told the salesgirl that I didn't even want to try it on, since it was such a monstrosity. But, realistically, if you are taking your DDs on a run, you need to strap them down, and so I bought it. And the movement is almost nonexistent. I didn't realize that they had such a great bra selection, so definitely recommend them if you are chesty. So, between my new shoes and my new bra, I recommend Fleet Feet. read more

If you want help finding running shoes that fit this is the place. They will analyse your gait etc. and make sure your shoes will do exactly what you need them to do. FF also offers excellent training programmes! read more

Anyone who knows me will tell you I am a practical person. I drive a sensible car; I live within my means, and I have a closet full of plaid shirts. However, as with any rule, there are exceptions. My exemption comes in the form of fitness equipment. I even buy my gas at Costco. If you show me a good pair of $170 running shoes, I am whipping out my debit card as if it was burning a hole in my wallet. As a result, I am happy to announce that the Tacoma Fleet Feet location is excellent. I have purchased two pairs of shoes from them and have had a terrific experience both times. Perhaps the preeminent quality of the store is the lack of pressure. Admittedly, they have a small selection. However, they still have a wide enough variety to fit the needs of regular runners to those who are just beginning. Whether you take an overzealous approach to fitness shoe shopping like me, or, you are looking to start walking or running, I would highly recommend visiting Fleet Feet. I should mention that the store is small. Therefore, you may have to look elsewhere for clothing or accessories. However, when it comes to your shoes, this is the place to go. read more

Great experience at Fleet Feet, Jesse, one of there running specialists took great care of me and my wife. My wife has had several previous injuries and has difficulty in choosing the best athletic shoe. Jesse ran here through several types of athletic shoes that would fit her needs. I give my highest recommendation to anyone serious about taking care of there athletic health. read more

Went in and got a pair of shoes from a brand I never heard of and they feel great. They watched my feet as I ran and told me I probate which I knew because I have the world's flattest feet. They brought out 7 pairs for me to try and the test socks were so comfortable I bought those too. I like how they provide you with many options and listen to want you want while mixing it with their technology recommendations. Also this is a little of topic but Michelle was one of the most beautiful women I've seen here in Washington :) read more

I really enjoyed my experience here. I needed a new pair of running shoes and the employee there helped me find the perfect brand. I have flat feet, so I have little options to running shoes. She put me on the treadmill, took measurements of my feet, brought out several different shoes and I tried them. Great service, very attentive, and I even bought a pair of flip flops for everyday walking (not the $5 kind, these were like, $30). Will come back when I need new shoes. read more

The best running store I have been to! Shopping here is not just a quick in & out, it is a complete experience. The employees genuinely care for individual customers & their feet. I went through a variety of tests to discover which shoe would be the perfect fit for me. I have had several foot problems in the past, but they took the time to ask a series of questions & knew exactly which shoe would provide sufficient arch support & cushion around the heel to help me in my training. The most supported, comfiest shoes I have ever worn. These people know what they are talking about. read more

I had an amazing experience here today! Jesse was super knowledgeable and took the time to explain the pros and cons of each insole/shoe combination we were trying. He listened as I explained what I was looking for and had answers for all of my questions. He also looked at my gait and scanned my foot as well so the proper shoe for my foot could be found! I highly recommend anyone looking for a very personal experience with experts in not only running, but cross training shoes to try this place out. Needless to say I left with shoes and insoles today, I will be returning. Give them a try you won't be disappointed! read more

Avalon did a great job helping me and my daughter get her shoes for cross country! She was professional, knowledgeable and I highly recommend them! read more

Easily the best running shoe store I've visited. They take time to make sure the shoe(s) are the best fit for what you need. Excellent and knowledgable staff with top quality gear. read more

I am not sure how the other reviews are so good. I have been waiting for months to have the time to go there. I am an overweight average looking person I use running shoes to walk my dog and for a gym class. I walked in and there were three employees in the store, now they were both helping people but they also both walked by me and said nothing, like "I will be right with you" or "thanks for coming in, someone will be with you soon" anything would have been better. I left there feeling horrible, like unless you are an ultra athlete or someone dressed to the 9's you will not be acknowledged, I was really disappointed. read more