Dunno what happened to this store, but the inventory of items has gone down. Shoe selection are now by sizes at the aisles for Men and Women instead of them being by different shoe styles. Guess it's been like that for over a year now. I remember they used to have the shoe choices by styles before... The sale items are not returnable, or I guess all sales seem to be final at the store. They have clearance racks all over the place for Men and Women. Last visit was over 3 months ago and bought 1 pair of Nike Jordan Luka 2 shoes for $60.00. Didn't really see anything else worth buying at the time... read more

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Years ago, this store was the place to go for larger shoe sizes (Men's 13+). I managed to get a number of pairs here over the years. Today however, the selection is abysmal. There is one row of one column for size 13 and maybe a bright pink pair of Size 14 shoes for men. If you wear a size 13 or larger, you're better off going to JD or shop online. This store is just not worth your time. read more

RACIAL PROFILING: I had a really disappointing and uncomfortable experience at this Nike Outlet location due to what felt like clear racial profiling. I came into the store with the intention of buying business-casual athletic wear and running shoes. I like to take my time when I shop, looking at styles, comparing items, and thinking about how I'll wear them with what I already own. I was also waiting nearby for my sister to get off work, so I wasn't in a rush. I had time and a budget. One specific employee: a short, bald Black man with facial hair repeatedly approached me, at least five times, asking in the same way different words insinuating, hurry up! "You STILL doing okay"? making the creepiest eye contact, despite me clearly browsing and not asking for assistance. The frequency and tone felt excessive and targeted. I was also texting my partner during this time, which I later showed to the manager to clarify that I was simply shopping, not doing anything inappropriate. After the repeated interruptions, I asked the employee to stop asking me, as it was becoming uncomfortable. Shortly after that, I looked up and realized that all of the items I had been collecting to purchase were gone. The same employee had removed only my items that I took an hour to decide on, while other unattended merchandise nearby was left untouched. This felt retaliatory and unprofessional. I want to be clear: I was not stealing, nor have I ever. I walked into the store with a $500 budget and ended up spending $488. No one should be rushed, followed, or made to feel suspicious while shopping, especially when they are clearly there to purchase. What made this even more uncomfortable was that the behavior seemed performative, as if the employee was trying to assert authority in front of other staff. Even other employees appeared visibly uncomfortable with how the situation was being handled. I do want to acknowledge the manager on duty, who handled the situation professionally. She sent the employee on break, helped me retrieve the same items, and personally checked me out. I appreciate her stepping in and making sure I could complete my purchase. Still, this experience shouldn't happen to anyone. As a gay, masculine-presenting woman, I left feeling targeted and disrespected in a space where I should have felt welcomed as a customer. I hope this location takes a serious look at staff training around customer engagement and bias, because no one deserves to feel profiled while shopping. read more

Everytime I go to Auburn Mall, I alwasy go to the Nike Store. Kids/Employees working hard to build there carrier. However today I my experince was different. I over heard on duty manager, Tavi yellng loud on employees in front of customers. She should be diciplined and should have taken employee to private room to discuss with them. She was rude and was very unprofessional. Maybe it's time for change. read more

Although it is my due diligence to double check what I buy, I ended up with shorts that do not fit me. The shorts I selected were on a "Large" hangar and me thinking that these things are squared away as they should be, I paid no mind to it and got XXL shorts. I wasn't trying to return the item, I simply wanted the correct size. I'll be more aware next time but that's so shitty when I truly buy into this brand. Truly am disappointed for not checking, but extremely disappointed as I feel like I had gotten duped for one of Nikes employees mistake that they made. read more

My first time in the store and I'm impressed how cheap the shoes are and fast customer service..

Been here twice to get my tennis shoes. Many selections. It's always busy here. Expect long lines that go pretty quickly. I'm usually in and out. Great customer service. Happy with my purchasea so far. I would return. read more

Nike Clearance Store - Auburn - Check out area - Sports Wear Near Me - Auburn, Washington

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Great staff! Had a particularly wonderful experience with Eva!!!! Thanks for a great afternoon

Not a pleasant shopping experience. Racks are lines by size and thats not a good thing. You only get a small glance to see if theres anything you like, until you are bumped by others passing through the narrow aisles. Makes you seem nike is doing you a favor by letting you shop there. Meh read more

So this is a typical Nike Outlet Store but what makes this location stand out is the staff. I have always had excellent service here no matter how busy the store is. Not to mention, it's always clean and organized. Plus the prices are excellent. This is a location I frequent when I need a quick present or running shoes for myself. Don't expect the latest release shoes to be available here. However, they can order it for you. read more

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Pablo and Brian. These 2 have too much power for working in "retail" making minimum wage. They both need to grow a pair of balls because theirs are not working. Mall was suppose to open at 10, due to a little snow the mall decided to open at 11 and only informed shoppers when waiting for stores to open at 10, unless you check their website, who checks that before going to the mall ? I wanted to return an item I bought the day before, I made sure I would be there at 10 so I could head back home to Vancouver for work. All the employees were there, all arrive to open at 10 am, they are being paid not to open the doors. I explained that I have to head back to Canada and Pablo refused to let me in as other stores were open and letting people in. I was upset and angry as this is not how you treat customers. Comments were made. Waiting 1 hour for them to open they refused to help me. Would not do my return and I also wanted to purchase an additional 6 items. Outright refused. Store "director" (whatever that means) Brian refused to serve me and asked me to leave. Outrageous!!!!! Completely unacceptable!!!! What has America come to? read more

Great selection of shoes, at pretty decent prices! The staff was very helpful, without being too overbearing, which is my favorite thing in the world. While trying on shoes, Ian said, "the one you have on the left (I had a different shoe on each foot) the item of the week is last years model, you should try that one out" it was a totally different color scheme, that is usually not my style (I don't like pink, and it has a hot pink accent) but I totally love them, low and behold...bought them! Thanks Ian! read more

Nike Clearance Store - Auburn - Decisions decisions. - Sports Wear Near Me - Auburn, Washington

I really wanted to like the store. I understood with Covid protocols that things would be different but it was a challenge. First of all the store was supposed to open at 11 AM and at 11:05 AM I was the first in line standing at the front of the store with my son and they still were not open. He finally opened the front of the store at approximately 11:09 AM. I'm not sure if it's common for them to open the store whenever they would like versus what the stated store hours are. Once we were in the store I did not get approached by any staff asking if we needed help, or seeing if we needed anything. They seem to still be having some sort of staff meeting for a while even after we were in the store. Even after I was able to help myself and find what I was looking for for my son I checked out and left. I probably would have spent more money if somebody would have helped me or showed me anything that was additionally on sale but sadly that did not happen. The store was clean, things seem to be organized, there was quite a bit of staff they just were not helpful or on time. read more

Nike Clearance Store - Auburn - Opening late - Sports Wear Near Me - Auburn, Washington

I decided I wanted to go on a hike this week end and realized I didn't have any good hiking shoes. I've always wanted to try and north end outlet but that's way to far from my house so a coworker told me about the on in auburn ( a lot closer to me house by 30 mins) I came in the afternoon on a Saturday so I was expecting it to be really busy and it wasn't. Which was nice cause it gave me time to think about me shoe selection without all the noisy people. The staff were really helpful and even offered to take the box my shoe came in. Which I loved cause I never keep the boxes and save me a trip to the trash can. Just wish they had a little bit bigger selection on shoes read more

Extremely great prices. Love that they have plus-size options. I wish they would get more shoes though.

This store is a hit or miss depending what you're going here for! They always have a great shoe selection for men......women not so much! They also consistently have great deals on apparel which is most definitely needed for Nike retail prices (YIKERS)! The prices are getting so high , that I refuse you purchase anything unless it's from the outlet, Employee store in Beverton Oregon or I received an email about an online sale. Other Than that, you'll never catch me in a regular Nike store shopping.... I do love their quality though, so it's my #1 fitness line in my dresser... read more

This is good store, especially considering the fact that the closest Nike stores are in Centrailia or North Bend :) PROS: 1) Location is great. 2) Clean store. 3) Great and courteous staff. 4) New stuff that I've never seen before. They had these cool computer screens where you could customize shoes then have then shipped to your house...cool! CONS: 1) It's really small! Kind of disappointed actually. 2) Their selection seemed kind of dated and slim. I didn't find what I was looking for :/ Overall, I am really looking forward to having a long-awaited Nike store so close to home! I record and will definitely be back!!!!!!!! read more

Nike Clearance Store - Auburn - Sports Wear Near Me - Auburn, Washington

Me and my mother always visit Nike Factory couple of weeks in a row, and we weren't wasting our trip to the store. Fair price, the amount of choices was comparable to other sports brand. Unique shopping experience as always. I found my favorite jogging pants or shorts here at Outlets. They usually have the buy 1 get 1 50% off of the market price which can be a very beneficial thing to us, so our needs for clothing are taken care of before holidays. It may seem the storage department lacking the for each individual item, but at least its the best they got. And like Banana Republic, sales offer reward coupons on special fitness trends if you're a loyal customer. read more

One of my favorite stores to come in to when I'm at the outlet collection! KC, Robin and Sam helped me with my return and request! They did an amazing job taking care of my order! I saw these really cool shoes I like and they were able to get me a price match (online) it was cheaper on Nike.com then at the outlet so they price matched it for me! Upon trying to exchange my shoes that my mom bought for me but was too big they were willing to help! Thanks to Robin and KC they are funny with a lot of class! read more

Nike Clearance Store - Auburn - In front Nike - Sports Wear Near Me - Auburn, Washington

The women's shoes along the back wall is crowded, no room to walk without people passing through or bumping you. No room to try on shoes on a weekend as there is no place to sit and shoes are all over the benches. Staff at front register were mocking customers in line. In addition you can't even exchange if the shoes don't fit right once you are able to fully try on after you purchase. Terrible service, rather go to a non discount store that sells Nike than deal with the bad customer service and experience. read more

The customer service at this store is horrible. My husband and son are huge Nike fans and sneakerheads. We spend hundreds if not thousands of dollars with nike each year and they wouldn't do an even size exchange from Portland because of tax. So keep your tax, your product, and I won't come back to this location. This is not my first negative experience with this particular store. So no more of my money will they get. I'd rather drive to North Bend! Shame on you Nike. read more

I travelled 25 minutes to make a return just to be told I can't enter the store at 45 minutes till closing only so whoever is in the store could have the full shopping time regardless, even if they were under capacity. All I wanted was to go in make a return and leave I even said I'll leave my oldest outside the door to wait with kids while I do so. There was no line the store looked empty and the person at the door said no to me and my 4 kids who I dragged there just to be turned away. I was very upset and to say the least very disappointed with the whole outcome. I haven't been there since and no I still have not made a return. Wouldn't recommend to anyone going there . Their customer service skill are below of the low. read more

Bunch of assholes here including the manager, Randy, who wouldn't do shit for me trying to return a pair of Nike Elite Zoom running shoes. Wore them twice and they tore up my ankles. Blood all on the back of the shoe. Because it's out of warranty and past 30 days there's nothing they would do for me. I have the exact date of purchase on my credit card statement. I bought these at a different Nike Factory Outlet store but he wouldn't call that location to look up the transaction in their system because he said they're too busy this weekend with their friends and family sale. Nike is Nike. It's a billion dollar world leading athletic apparel company. I don't care where I purchase these shitty shoes. Stand behind your product and don't tell me I didn't wear the proper tab socks. Go suck it. read more

Nike Clearance Store - Auburn - Sports Wear Near Me - Auburn, Washington

Good experience here today. I got the shoes I wanted cheaper than anywhere in the mall. Friendly staff. read more

Nike Clearance Store - Auburn - Went in today looking for some comfortable new shoes. Came here first, then shopped the rest of the mall for shoes. - Sports Wear Near Me - Auburn, Washington

So what I've learned about this location is that they are a Factory Store which is different from the clearance store but they still have great shoes, clothes and more for a discounted price, just not as discounted as the clearance store. With that being said I come here when I'm looking for something before I hit the mall stores just to see if they have it. Customer service is great here, they are super friendly and this store is pretty new so it's clean and organized. They accept the coupons as that doesn't differ, all Nike Stores, Factory and Clearance store accept Nike coupons and also offer the military discounts. read more

Horrible store employed with under qualified children. Especially Mike fields who likes to be confrontational & aggressive towards women & children. When you try to speak to someone you might think is level headed he walks up arrogantly on some weird power trip for working at a retail store. Instead of trying to resolve the issue he will blatantly lie & argue telling you, you're wrong & he's right & will do nothing to make anything right very unprofessional being a "manager" if that's what you want to call him. Be aware, have tough skin walking into this store because the employees like to belittle & mistreat their customers. With that said seems like if you like to treat people with zero respect & have no morals I'm sure you're guaranteed a job here seeing how Brian Smith the store manager condones this type of behavior & employs these type of people. They will also come to your reviews & argue throwing the cliche word of "privilege" out there.Sorry Rachel W. Customers are right & if someone defending themselves after his actions were aggressive to begin with than maybe he should of handled it more professionally & shows my exact point that you searched out my review to add your input. Stay in school or you just end up being a self righteous retail worker like Mike & Rachel. read more

I've never been to the ES but I think this is the closest I'll ever get to it. I came here twice in 24 hours for their Black Friday sale. And I def took advantage of that shit and went ham. I did work and saved more than I spent. I bought Flyknit lunars, some tech fleece stuff and hella shirts from the clearance rack. The ladies section has way more to choose from than the men's. My friend was struggling with an out of reach item and four employees just huddled around and were very snarky. Let's not forget guys, you work for the outlet shop, and are probably only employed for the season. read more

Pretty good overall experience. I resell shoes from here and it used to be a lot easier. They don't push out all their stock onto the floors for when the store opens which is when I usually would go. Still good deals just wish they would go back to how it used to be and add the additional 30% off that they usually did read more

I am SO impressed with the customer service here. I'm sure I called like 4 times looking for different things and every time I had called, they were so patience and so professional. Even in store when I went to go pick up the stuff they put on hold for me. Everyone was so professional and it really makes a differences. If I could give this 20mil stars I would. Their service was amazing! read more

Costumer service was so bad, they are so rude with people with accent. They should treat people better than that.

We always find good deals at the Nike store. I've got 3 kids and a shoe head of a husband. Feels like someone always needs a new pair of shoes in my house. I always do the surveys at the bottom of the receipt to get even more deals. I'm not sure why anyone buys their kids shoes full price when you can get the same quality here. Also pricing for kids shoes is only a couple dollars more than payless shoes and such a better quality. Do yourself a favor and look at the selection of shoes they have. Now if only my oldest wasnt so picky! read more

Stopped by this Nike store while visiting Seattle. Located inside the mall, parking was easy to find. Store was clean and organized. Decent selection and prices. Was expecting a bigger selection of Seahawk gear. Service was friendly read more

Nike Clearance Store - Auburn - Outside the store - Sports Wear Near Me - Auburn, Washington

Will never shop at this location again. Poor customer service. Very rude and unprofessional cashier along with the manager on duty. You guys should be very clear on your sales read more

Used to shop here all the time but now with the no return policy. I'm never 100% when I buy shoes. I buy em take em home and sometimes when you get em home and try em on again you just aren't liking them as much. So no more Nike outlet R.I.P. to one of my favorite stores read more

Terrible experience. The employees only make certain people wait in line. The manager is was absolutely worthless. We spent a lot of money there in the past but from now on we'll go someplace else. read more

I am not a HUGE nike shopper but this place is pretty good. It is smaller than other Nike outlets but still has a pretty good selection. I was able to score a throwback Seahawks tank top for $19.99. Fitting rooms were clean, check out line moved fast and the cashier was really friendly. read more

Collin at the Auburn Nike Store is a complete ass. I purchased a shoe in February of 2017, to replace a shoe that I was returning because of the leather separating from the sole. This was the same style of shoe that I was returning. 8 months later the shoe I purchased in February is separating as well. Both pair of shoes I paid $100 for and the pair in March when I returned without the receipt, I was credited with the $100 towards another shoe. Now I was told they could only refund me $69. What a bunch of BS. A company such as Nike should not dispute a customer purchase and the price, when this shoe normally cost $170. Especially when they are making Billions of dollars off consumers. Ann at Nike Consumers affairs was totally rude when taking the call and I asked for a own duty manager read more

Terrible customer service,nothing in stock, lack of overall quality would not recommend. Lack of parking availability, and poor sanitation. Found several particles of dust on store shelves. read more

Nice location inside the "Super Mall", now called The Outlet Collection. Inside the shop is clean and organized. The staff was helpful and courteous. read more

I wish I could remember the name of the guy that helped me out... He was so helpful! I went shopping with family and while I was there I decided to get my husband new shoes. He is super picky about shoes btw* I was taking pictures and getting his approval, but he ended up just telling me which shoes to look for. He gave me a couple options and I went to ask one of the guys on the floor. He was so nice. He told me which one he preferred for comfort, and gave me pros/cons of each shoe. read more