Very friendly service! Small store but we felt welcomed and got all of our needs met :)read more

Great, friendly service. I called ahead to reserve a much needed part that had failed just before…read moreour trip and they had it waiting for me when I arrived. Was really impressed with their quality of service today. This was my first time in this West Marine. (minus one star for always being more expensive than other marine purveyors)

Best herring I've ever bought for bait. Top notch. The Fish have scales, prices are fair, and they…read moreare willing to pick out specific sized fish for fresh if you ask. An effort is put forth by this company and the staff to sell the best possible bait.

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Spider is the man! I needed a couple spokes and he cut them…read moreto length and threaded them as I waited. Although I do my own bike work, it's amazing having someone like him in town. If you aren't a good mechanic he's the person you want wrenching on your bike..

I came into the shop with an issue, expecting to buy a part to fix it. Spider fixed it immediately…read moreand didn't charge me a dime. So patient and kind! Thank you!!!

We've been doing business with Brian and Michele for several years now, since we own 3 Defenders…read more You always want to know a great mechanic and someone that knows what they're doing at a reasonable price and in a timely manner. They've always been prompt in responses and orders. We will continue to take our "girls" there for maintenance and repairs.

I have been a customer of Defenders Northwest for several years, it is a truly wonderful business…read moreand they have taken care of all of my defenders.

I have purchased shoes and insoles occasionally from this store for years. Always treated…read morewonderfully! Until this last time, July 3, 2025. I tried on many shoes, I went in to buy Topo's but the salesman talked me out of those. He brought me many Brooks and other brands. I decided on a pair of Hoka's and insoles. I told him I could get the Brooks for a better price elsewhere, which in hindsight I should not have mentioned. When I did say that he jumped up and said I was "using him and wasting his time". Even though I was spending $230 with him!! I should have simply walked out. I wish I had. It isn't everyday you see an adult man act like a child! The Hoka's were ordered and later I called to have them refunded. All it takes is one bad apple.... I won't visit that store again

I have purchased running shoes here on two different occasions and each time has been amazing! They…read moretook their time looking at my feet and watching me jog back and forth a few times. They brought out several different pairs of shoes for me to try and talked me through each choice! I could tell they were not just trying to sell me the most expensive pair, but really cared to find the best fit for me!

My kid is a lefty and, no joke, this was the only place within a 20 mile radius that had supplies…read morefor her. I've always found what I needed and been shocked at what else I've left with too. Pricing feels fair, and I've never had an issue with customer service. They tend to be on the quiet side, but frankly I prefer that... and they've always been ready to help when I ask!

I love it even more every time I step inside. The store has this perfect blend of nostalgia and…read moremodernity that draws me in, making each visit feel like an experience. The collection is not just limited to high-end gear, but also features limited-edition pieces and retro items that take me back to iconic sports moments. Even though the prices are high, I feel like I'm investing in something timeless--whether it's a beautifully restored vintage basketball or a rare pair of sneakers that I know will last for years. The staff is always knowledgeable and passionate, and their enthusiasm only adds to my love for the place. It's more than just a store; it's a treasure trove that keeps me coming back for more.

This store is Cougalicious! She carries an incredibly large selection of apparel (including…read moreswimwear!), kitchenware, barware & more. Definitely worth a day trip to Gig Harbor to enjoy a stroll, a good meal at local restaurants & support a fellow Coug small business.

Sean (windows/screens/etc.) is so very kind and helpful and patient. I recommend going to him for…read moreall your screen needs as the price was comparable to a kit on that e-commerce site and far, far better quality. Also, the store is very dog friendly!

They might have a lot of cool stuff, but unlike many Best Buy stores, this one does not offer…read moreveteran discounts. That's certainly their privilege. However, they do promote their Memorial Day and Veterans Day big time: if you're not going to honor veterans, that says heaps about your avarice: OUR SUPPORT FOR VETERANS IS A MILE WIDE AND A MOLECULE DEEP?

Packy was super nice!! My son absolutely loved him! He gave him a ball and stickers & kept him busy…read morewhile I tested out treadmills! Super informative but not pushy like other stores. Found myself a beautiful Life Fitness mill coming next week!!

We've been searching for a weight training bench that doesn't wiggle and has a higher weight…read morecapacity. My husband also wanted a good solution to his dumbbell search. We finally gave up on the sports supply stores and visited the Fitness Outlet today. This is where you want to go if you're a hardcore lifter or you want a hardcore cardio machine. The salesman was very helpful and knew his stock. We went home happy from this clean, professional store. My only gripe is that they didn't have our bench or the extended Power Block set in stock right away. This is where you'll pay a little bit more to get a LOT more in quality and longevity (and maybe also safety).