We love this shop and stop by every time we're in Gig Harbor! The staff are always so friendly and…read moreknowledgeable. They also sell lots of great products. We rented kayaks this time and had a total blast! Definitely recommend checking them out!

Wow! What a selection of top grade tackle. The people here are friendly and knowledgeable. I…read morewould highly recommend stopping by if you need any tackle or if you have questions regarding the local fishery.

I took my bow in to get new strings and they changed my draw weight and length, didn't ask didn't…read morefit it, just changed it. So I had to take it to a different shop to get it adjusted and tuned for me. A week later and now the strings are stretching. They were also a week late getting it back to me and in the top end for price. On the up side they have a good selection of bows and guns. Would not return for service but would for shopping.

At the suggestion of my archery instructor, I visited this place recently to find a good recurve…read morebow. The place itself looks like a normal house so that threw me off but once inside, it's bows and arrows galore! The owner(?) helped me out and gave me suggestions as to which bow would be good for me both physically (so it wasn't too heavy) and price-wise. It's a bit of a drive from where I live but it was well worth it...and they have paintball too!

Best herring I've ever bought for bait. Top notch. The Fish have scales, prices are fair, and they…read moreare willing to pick out specific sized fish for fresh if you ask. An effort is put forth by this company and the staff to sell the best possible bait.

I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

Refreshing to say the least. I was ready to give up after having made at least six calls to many…read moredifferent stores and websites, until Patty on 4th Ave., So. in SEATTLE answered the phone. Fortunately, while I was allowed to hold, she went to extra mile, through a couple of their different departments and found what I was looking for. Patty then got back to me on the following week to tell me the item had been sent to me as requested, which arrived today.

I think it's a great ideal!! I enjoy the wilderness, as well I love bow and rifle hunting...read more

Recently made a gun purchase here. Wasn't impressed with their customer service. About 5-6 people…read morehelped me the first time, which was highly unusual. One guy would be helping then walk away then another would come over. It seems a bit disorganized. Also, I was told someone would call when my background check came back, but based on the reviews, I decided to call and found out I had passed with no notification. I reached out by email to someone about another issue, which I later realized was not an issue and my husband made a mistake, but they were very good at reaching out and trying to rectify the situation, which I appreciated. Bottom line, there needs to be better training for the guys at the gun counter. Most of them are knowledgeable and helpful, but definitely a lot of disorganization with helping of customers and getting/communicating information.

I hate to leave a crap review because for the most part have had good experiences shopping here but…read moretoday I went in specifically for their buy one get one 50% off sale and when I got to the counter everything rang up full price. I showed the cashier the signs, there were over a dozen throughout the department. He said that the sale was over and they just hadn't taken the signs down yet. No date on the signs, no sorry, nada. He wouldn't honor it. Off to somewhere else to shop for me.

Its a sporting goods store. Get all of your sporting good stuff here. They have lots of sporting…read moregoods stuff for every sport. Good sporting goods for the sport you are sporting. Very good at sporting the goods.

Went looking for a pair of work shoes. Found two (2)…read morechildren working in the Shoe Department, playing and talking on their phones with "0" regard of anyone else in their Department. Would have walked out except I needed the shoes. It's obvious that Dicks does not give a shit about Customer Service!!!

Dicks has good quality merchandise and good prices- about the best I can find anywhere. In…read moreaddition, they have online shopping to coordinate with pickup at my local store in the event what you want isn't in stock or carried locally. I had an issue that started with an online order so I called the toll-free number and spoke with a rep who was surprisingly delightful and caring! After her research into the matter, she transferred the call to a supervisor who was better equipped to provide assistance with my issue. The supervisor was equally delightful (!) and after deciding it was best dealt with at my local store level, she called a manager at Silverdale. He suggested that I come into the store and talk with any manager on duty, and so I did the next day. Although at first Manager, Summer, seemed skeptical, she took the time to thoroughly research in the problem (looking at my account, calling the manager who had been on duty, checking stock...), and then provided several flexible and positive solutions. The reason I think she was great is because after she inherited my problem, she completely "owned" the issue intent on finding appropriate, workable solutions. She was a joy to work with and I felt she was not only professional, but clearly she enjoys her job, feels respected and appreciated, and highly values the customer. (Note: When her earpiece had fallen out and she thought employees were ignoring her call to help a waiting customer, she laughed at herself recognizing it was her mistake- never once trying to shift the blame. Sure this isn't a big deal, but it represented a characteristic one would want in a supervisor!) I was an occasional Dick's customer previously because of convenience and price, but I am definitely now a LOYAL Dick's customer because of excellent customer service, and while surely Summer epitomizes excellent customer service, I had great, caring service from every employee involved!

Asian female manager is an incompetent buffoon! Walked in to do a return, no signs posted on where…read morethe line starts. Customers are being helped indiscriminately. When confronted about this, she proceeds to claim im causing trouble and tells me to leave. WHAT?!

Healthy supply of ammo at Verles, considering the Ammo shortage…read more They usually have some ammo for my calibers, might not have the grain I want, but they usually keep 5.56, 9mm, .308, .300 blackout, .38 special. Sometimes you have to wait on .357 or .44. I just call before I drive to check stock. price is competitive with Cabelas, and they usually offer a volume discount if they just received a few pallets. Michelle is very friendly and knowledgeable. Never once had an issue with Verles.

The overall rating could be 5.0 the store people are great, helpful and courteous…read more HOWEVER,,,,,the service department is headed by a complete asshole with no visible grasp of service.

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

Amazing friendly service. The owner was so helpful. Our family is now life-long customers. Don't…read morehesitate to stop in!