The Mason guy who works there is really cute! Also knows exactly what he's talking about! Will give you solid information about anything you need to know! I Highly recommend MKR to anyone! read more

If Bass Pro Shops represents the worst possible gun store experience, MKR Tactical is the best. At Bass Pro, you are literally just a number, there purely to be exploited in every imaginable way. I've had better customer service (and less waiting) at any given DMV. At MKR, however, it's like talking to a friend--or at least to people that treat you (even when you're ignorant and don't know everything about guns) with respect. If they carried the firearm I wanted, I would've bought it from them, not the bassholes at Bass Pro. But I wanted a budget firearm, and MKR carries only the best. When I went in yesterday, I needed help figuring out how to use a magazine loader. I literally just walked through their door with a box of my stuff, asking for help. Matthew not only demonstrated how to use the device using dummy rounds, he gave me invaluable advice about safety, gun cleaning tips, classes. Since I was not making a purchase that day, I wanted to tip him. Peoples' time, care and good advice are valuable and deserve recognition, particularly when folks go above and beyond. My tip was politely declined. Unlike Bass, where customers are nothing more than walking money bags, MKR treats people...well, like people. I believe that ignorance is not a crime, especially when you admit to it and actively seek to increase your knowledge base. That can't always be done on your own. Youtube videos and books, while helpful, cannot give you all that you need to know about guns. Yet, in some gun stores, the so-called gun experts can be extremely condescending towards anyone who doesn't know as much as they do. ...Or anyone they THINK doesn't know as much as they do. That's why I so appreciate the attitude of Matthew and everyone else at MKR Tactical. They aren't there to lord their knowledge over you, but to share it with you. It's the first place I felt safe enough to ask questions because I realized pretty quickly that they wouldn't humiliate me or treat me like an annoyance. That means EVERYTHING. Honestly, it's not that hard to treat people with basic respect, but it is hard to find places that do. Increasingly, I'm finding that you really need to go to a smaller mom n' pop, locally and independently owned business like MKR Tactical, if you want to be treated like a human being, and avoid corporate monstrosities like Big Five, Cabellas, Dick's or Bass Pro--all of whom seem to have their tentacles wrapped around every urban area. The great news is that there are still good alternatives. I'm grateful for MKR Tactical and I hope they thrive for many more years to come. read more

Service was awesome, as soon as me and my wife walked thru the door we were greeted with a warm welcome. Joe asked why we were there and I explained first time gun buyer. His next question was for home or self protection and I said both. Joe walked me through 6 different hand guns until I found one I like and was comfortable with. From start to finish, these guys provide top notch service, I highly recommend them if you're looking for expert service. read more

This was my first time buying a firearm online. After some issues purchasing one through their website I called the store and they were really helpful and friendly. Upon coming in to inspect the shipped weapon and fill out the paperwork, I discovered a really cool space! Nice decor, tv, complimentary coffee, a gun cleaning space, and a friendly staff. It's a bit further from me but I might use them for exclusively for online orders based off of their service. read more

Phenomenal customer service and everyone there loves educating customers regardless of experience. After continuous poor shopping experiences at Federal Way Discount Guns I needed to find a place to shop. The MKR team are so kind and I recommend them to anyone. read more

Gotta give it up to a local business that makes someone feel welcome and comfortable. Mark and his team are highly knowledgeable, showed me just about every firearm they had on display, and knew every inch of every piece. This was my first time purchasing a weapon and I feel like that treated me like I've been buying guns my whole life. Really couldn't of asked for a better experience. The shop itself is immaculate, they have fairly priced ammo and any accessory you'd need as a first time buyer. If you live in the harbor, I'd stop here first before going anywhere else. Thanks guys. read more

Absolutely wonderful shop. Knowledgeable and friendly staff. If you are in need of a firearm or accessories head on over

Great crew at MKR, friendly and knowledgeable. We're fortunate to have a shop of this caliber (pun intended) in the Gig Harbor area.

By far the "Best Experience" **Hands Down**purchasing my New FN Five-Seven Handgun. This is all I wanted for Christmas, and my wife called MKR and they found the exact gun I wanted. In fact they called my wife back 5 minutes later after she called and found it for her. Then when my wife came in with are two wildling children 6/4, Mark helped her out, and turned on cartoons for my kids to watch, and helped her out with the whole process. (And trust me my wife is not a gun person,lol). But when she tells me she was treated like family, and felt extremely comfortable and great customer service. -Well thank you Mark/and staff- I now can buy more guns! And when I arrived to pick up the gun, I had my son with me. I got offered coffee, and son hot chocolate. These guys were the nicest, down to earth Men you will meet, no ego, just Perfect! I will always drive 1hr+ past, Cabelas, past Bass Pro, and straight here to buy my guns from now on. I want to buy my guns from really people that represent us and our country, and that have our backs! Thank you Mark and Staff read more

MKR Tactical Solutions - Guns & Ammo Near Me - Gig Harbor, Washington

MKR has been my go to shop for 5+ years now. I make the drive over from Tacoma every time I need to re up on parts I need asap. Transfer fees are some of the most reasonable ones around. They carry locally manufactured parts. Silencer Booth in shop, whenever they don't have something they got recommendations ready. read more

One of the most personable, welcoming gun shops I've been in! Didn't treat newbies disrespectfully or smirkily. Knows their stuff! Heartedly believe in protecting your family without superfluous add-ons--by understanding your needs & tools for the job. Museum-like showcase as well! Thanks for your help, MKR, & we look forward to visiting often. read more

Knowledgeable, friendly staff. Great experience- we love our handguns, benchmark knife, and other purchases.

YELP REVIEW CHALLENGE --- 82/100 Probably the best place to purchase any type of firearms. Mark, the owner, is well-informed and will definitely help find the perfect gun for you. I, personally, don't have as much knowledge about guns, but he was able to help give me insight in which one was best for me. He's an overall great guy. I couldn't ask for anyone better to help me out. MAD label offers great customer service to its clients. They have reasonable prices and not to mention, it's a VET owned company. Come check them out whenever you're in the area. You wouldn't be disappointed. read more

If you are looking for a friendly, informative gun store then MKR Tactical is your place. All of the staff are extremely friendly ,helpful & knowledgable. read more

These guys and gal are GREAT . I bought my first handgun from them little over a year ago. Mark helped me I explain to him this was my first purchase of a pistol. He was very accommodating. Mark understood my nervousness and made me feel at ease. I have now impulse bought a bunch of awesome items. This shop is awesome. I definitely recommend them. read more

Dealt with Shelby and Sean. Both were very professional ("yes sir") and courteous. I loved my experience in MKR and happy to support our home town LGS!! I plan on shopping here in the future as well as using them as my hometown FFL. Great work guys! read more

I'm 70 years old and I grew up with guns. I've been in and out of so many guns stores I can't even begin to guess how many. MKR is far and away the best of the lot. To a man and woman, they are professional, exceedingly polite and knowledgeable. But what really sets this place apart is their collective attitudes; not an aloof, pompous, know-more-than-you personality in the bunch. That, and they carry top of the line equipment. read more

Have been going here for a few months and have had nothing but great service. Defiantly my go to gun shop and would recommend to anyone looking to build or buy a firearm. Mark and Shawn have done a great job with this place. read more

As a female walking into a gun shop I felt completely comfortable here. They were very helpful and were able to help me with getting the exact gun I wanted. Very nice and helpful would recommend to anyone! read more

I went in to buy a CZ Scorpion and walked out with it AND a Diamondback , plus a Vortex sight . Why? Because Mark lives customer service. The store feels incredible, the service is 6 star and the prices beat big box stores. If you need anything firearm related, you will make a huge mistake if you don't go to MKR read more

Have been there several times and always received first class treatment. Shawn and Max take the time to explain anything and everything when it comes to the merchandise they sell. Great people!! read more

These guys are fantastic! I did an FFL transfer from Texas. My UPS app made me aware that my package was delivered today at noon, less than two hours later they called me to let me know it was ready to be picked up! They gladly mounted my scope on the spot without question and I was on my way. Great experience, five stars all the way around. read more

These people are top notch. I have bought a firearm from them recently, there sales and service is bar non. I would recommend this place and have to all my friends and family... read more

Based on the number of five-star reviews I was surprised and disappointed by my experience. I had expected to pay a little more from a small dealer but wanted to keep my money in the local economy and, frankly, expected to receive more personalized attention. Unfortunately, in the 20 days the process took, I never felt valued or respected as a customer. To the contrary, it was almost as though I was considered an imposition or interruption during both personal contacts and one phone call that took place subsequent to money changing hands. Had it not been for their no refunds-no exchange policy, I would have rescinded my purchase the day I returned to the store to complete the background investigation paperwork. Note: Within minutes of posting this review I received a call from Mark, the owner, who was apparently not in the store during any of my dealings with his staff. I believe he was sincere in his concern to make things right. Obviously, it cannot change my experience, but has made me rethink taking my business elsewhere. His response certainly earns a five star review. read more

As a woman I'm gonna say the shop left a little bit to be desired in the customer service department. But maybe it wasn't the fact that I was a woman maybe they just are generally unimpressed by their new customers? Over the course of a few visits, I bought what I needed, I really can't say that anything was above and beyond or made the place feel as if you're part of a community or needed to go back. As a veteran I stopped by because I wanted to support a veteran owned business. I did. Maybe this place is for male veterans. Conversely when looking for ammo I stopped by several Sporting goods locations after receiving almost no information on ammunition by this location (Such as when ammo would be due to their shelves again, or any tips on the subject) And although they didn't have the ammo either, they did have lots of customer service that at least made you feel like i was welcome. Maybe if I wore more camo, idk. read more

Hello, I discovered MKR this week in Gig Harbor. It's a fantastic shop to everything you need. I've spoken to the owner Mark, Sean and Calvin while I've been there twice. Great guys and very helpful. I truly recommend this shop for anyone needing supplies, or advice on things related to tactical solutions. Thanks Brian read more

Met a seller there to do a ffl transfer. Transfer was quick and easy. Pick up a NO on I 1639 yard sign and spent $95 on more gun stuff I really didn't need! Way to easy to do business here nice people too! read more

The owner "Mark" makes it a point to personally introduce himself to every new customer that walks into his shop. That shows a lot of integrity. It's a small shop with a good selection of tactical rifles, and pistols. I noticed mostly SIGs, Glocks, and some CZ's...If they don't have it, they'll get it for you! Each time I've been there I've noticed customers working in the shop area using MKR's tools and working on their own stuff. Very nice of them to allow people the use of their tools and expertise! That aside, the staff is friendly, the atmosphere relaxing, and the prices are very, very, competitive! Kudos to MKR. I'm a happy customer and hope our community fully supports this business. Thanks for coming to Gig Harbor... read more

Definitely the most positive experience I've had at a gun store. The staff is friendly an knowledgable, answers questions thoroughly. Even though I brought in parts for an AR that were purchased elsewhere, they were very helpful in directing me to parts I still needed and assembled them for me. Mark, the owner is a fellow veteran and he takes a real interest in making sure his customers are happy. I will definitely continue as a customer and will reccomend to others. read more

Went into MKR tactical with my father yesterday. He was interested in purchasing a very compact pistol to carry. I failed to ask the name of the gentleman that helped us. He was a previous LEO (thank you for your service!) and was extremely knowledgeable, respectful, friendly and answered all our questions in an unhurried manner. There were 2 other staff working at the time and they were friendly and helpful as well. I had called the store before my visit and Mark, the owner, personally answered the phone even though it was early in the morning before they were open. I was impressed. I chose this business as it is veteran owned and was not disappointed. This is an all around 5 star gun shop and my dad will definitely be going back. I live too far to shop there unfortunately, but wanted to give a shout out to the wonderful staff there and give them a high five for the excellent service we received. Nice facility, lots of stock to choose from and knowledgeable, friendly staff. read more

Knowledgeable, friendly, professional. I am new to the sport shooting with no military or previous firearms experience and this shop doesn't feel like they are elitist. Answered a number of questions and the didn't chuckle when I was unfamiliar with the lingo. I'm happy to try and support a quality shop in my own backyard. read more

prices were not that different than the big stores. Service was great. Knowledge was off the charts!!!

What an awesome place! Decor is awesome, the owner greets everyone with a handshake personally, so different to the " who cares" attitudes of the big box stores, went in to buy a Scorpion Evo 3 and left buying it AND a Diamondback ! Great service, great prices, head there NOW, you will be thrilled you did. Old school customer service isn't dead, It's ALIVE AND WELL at MKR read more

Im very pleased with the experience I had here. After going to a few gun shops they seem the most knowledgeable and experienced out of everywhere else I've been. I also prefer a shop with other military veterans behind the counter. Shop is clean and well organized. Definitely recommended for anyone buying a pistol for the first time or otherwise. read more

A little place that is a huge store with excellent customer service. I'm an amateur starting to get into target practice with shooting different weapons. Mark is really friendly,knowledgeable and easy to talk with. What makes this place so special is they can customize anything. I cannot recommend this place enough for experts and novice alike read more

Happy to see another LGS in the area to compete with the local chain store. Mark is a very knowledgeable, friendly and has Black Rifle Coffee waiting for customers. Very chill atmosphere that doesn't leave you feeling pressure to buy and get out. If they don't have what you're looking for they can order it and have if for you in one to three days. Looking forward to spending more money here in the future. Highly recommend at least stopping in and checking them out. read more

I really wanted to support a local business - what I got was a nightmare. I purchased a scope and mount, but upon returning home I discovered that the mount would not work for my purposes after I fit it to my rifle. I called Mark that night to let him know, and he asked me to bring it in and said he'd take care of it - so far so good. I wasn't able to get back to the shop for another week due to my work schedule. When I did, I informed him that I'd like to return the scope also, as it didn't turn out to be what I was looking for - both were in new condition. He then informed me that he doesn't accept returns, but he'd be happy to exchange it - ok, not a problem, I'd likely upgrade. He took the items back and asked me to let him know what I wanted to exchange for so he could order it if not in stock. I called the next day and we discussed some options, we then agreed that I'd send him an e-mail with part numbers and he'd let me know the cost, then we'd proceed. Two days later I e-mailed him the part numbers, but he never responded. I called twice and left messages - nothing. A week after the first e-mail, I sent another - nothing. I went to the store during posted hours - it was closed. I followed up with an e-mail - no response. I went to store again during business hours - closed. I followed up with a phone call and left a voice message - no response. Finally, after three weeks, I received a voicemail from him asking me to call or e-mail him my phone number. I returned the call that day during business hours and left a message - again no response. Another week passed (four weeks total) and I sent a final e-mail demanding resolution. It read, in part: "At this point I am beyond frustrated with the lack of communication, service, and commitment to make good on your exchange policy (which was not made known prior to the sale) despite my efforts to do so over the past four weeks. I returned the items to you, they are in your possession. I am without [amount] and have nothing to show for it. I have spent several hours of my time going to your location of business, calling, and drafting correspondence to no effect. I have made more than a good-faith effort to resolve this issue within your conditions; failure to resolve this is no fault of my own. Consider the statements enclosed ... as part of this message, and in full force and effect. I no longer wish to do business with you and seek the return of my funds by any means." I never received a response. Resolution was finally achieved by contesting the charge through my credit card company. This review has been delayed to ensure he did not contest the charge back. Even though he is friendly, will greet you with a handshake, is a fellow veteran, has coffee, and good décor - the real proof of customer service is standing by your policies and making things right for your customer. Needless to say, I will never do business with Mark again, nor do I recommend him. read more

Great place!!! Shawn, Mark and the ladies are great. Bought several items from them in the past and never disappointed with customer service and staff knowledge. Good selection of "equipment" and very personable. Highly Recommend!!!! Recommended them to several of my good friends, who were pleased as well. Thanks Mark, Shawn. read more

I`d rate a zero if it was an option. Mark Roy and crew took $740 in cash from me two months ago and have been silent since. Each time I try to contact and discern why my request is taking so long, I receive the same lip service I always do. I bought a brand new H&K VP9B November 8th, and they tried pinning their own ineptitude on the agency handling the request! For a shop as supposedly professional and well run, this isn`t the first horror story I`ve heard about this place. What about the time your employees failed to understand, multiple times, that the gun I was shipping was being sold directly to another FFL, not to an individual buying it through them? Or the time your Keystone Kop employees made sure to completely screw my friends paperwork on a suppressor? I thought if I bought from you I could keep Boerners from getting any money. Now I`m going straight to Tacoma from now on. Congratulations. MARK - I KNOW YOU ARE READING THIS. YOU LOST A CUSTOMER FOR LIFE, AND I`M TELLING EVERYONE I KNOW. read more

Mark is very knowledgeable and provides amazing customer service. As a women and not knowing a lot about guns Mark makes the experience comfortable. Great local business - Veteran owned. read more